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The Staten Island Inn

310 Wild Ave, Staten Island, NY 10314 US near Exit 12 (96) on I-95 (~2.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Staten Island (Travis - Chelsea)
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Very Good
4.0/5

Based on 388 guest reviews

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  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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07/06/2022 - 07/07/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Staten Island Inn

Below are the verified reviews from guests that we have booked recently:
"Very dirty and staff not helpful. Rooms are very small."
Overall Score1.0/ 5
I will never go back there.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $116.73 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
The hotel was conveniently located to our destination. The rooms were small but clean and comfortable beds. No refrigerator. Front desk staff was very pleasant and helpful.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $134.99 average nightly rate.
"Moldy Bathroom"
Overall Score2.0/ 5
Rooms were small but Okay for a short stay. We are only here one night. Bathroom ceiling along edges are covered in mold, not good for your allergies or asthma or health in general.
(Individual traveler, booked 1 room), from US flag
12-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $140.24 average nightly rate.
"It was terrible I had to clean up my bathroom and I would never go there again."
Overall Score1.0/ 5
I I would never recommend anyone to go there and I'll be going back I would never go there again.
(Individual traveler, booked 1 room), from US flag
25-Feb-2021 Verified Review, stayed from Wed Feb 17 to Sun Feb 21 2021 at a $94.78 average nightly rate.
"You get what you pay for??."
Overall Score1.0/ 5
1. Rooms are tiny; like being in a shoe box. When you open the door. The king size bed is too close to the door 2. Heating system is broken and dirty. When you turn it on there is a burnt smell coming from it. 3. Wall paper coming from the walls 4. Walls and rug are dirty 5. Room feels cramped 6. Bathroom was not the cleanest 7. Lobby is super small 8. The place looks old and unkempt 9 Cracks in the ceiling BASICALLY GO TO ANOTHER HOTEL.
(Individual traveler, booked 1 room), from US flag
21-Jan-2021 Verified Review, stayed from Thu Jan 21 to Fri Jan 22 2021 at a $91.99 average nightly rate.
"Refund Return"
Overall Score1.0/ 5
Had A Horrible Time The Clerk Got My Check In Time Wrong I Was To Arrive On 9/25/20 At 6:30 Pm Check In Was 3;00 Pm Called To Say I Would Be Late When I Reached The Hotel They Say I Was No Show Room Was Cancelled They Don't Have Any Rooms But He Found One Was To Be Free To Me Charged The Room And100.00 No Show Fee Had. Sad Time.Must Pay Money Back.
(Individual traveler, booked 1 room), from US flag
09-Oct-2020 Verified Review, stayed from Thu Sep 24 to Sun Sep 27 2020 at a $88.40 average nightly rate.
"Stay away. Very small room and no flexibility."
Overall Score1.0/ 5
The size of the room was smaller than advertised. I received confirmation for standard room with two beds. Arrived at hotel and they issued a king bed. I indicated I had a family of four. Hospitality was brutal. There was no flexibility with people at front desk. The room was smaller than a bedroom. Very disappointed. Also, the hotel is not in a desirable location. Location is behind a landfill. The parking is a nightmare. I recommend staying elsewhere.
(Individual traveler, booked 1 room), from US flag
08-Jun-2014 Verified Review, stayed from Sat Jun 07 to Sun Jun 08 2014 at a $165.44 average nightly rate.
"VERY Small Room....NO FLEXIBILITY"
Overall Score2.0/ 5
The size of the room was smaller than advertised. I received confirmation for standard room with two beds. Arrived at hotel and they issued a king bed. I indicated I had a family of four. There was no flexibility with people at front desk. The room is smaller than a bedroom. Very disappointed... Also, the hotel is not in a desirable location. The parking is a nightmare. I recommend staying elsewhere.
(Individual traveler, booked 1 room), from US flag
07-Jun-2014 Verified Review, stayed from Sat Jun 07 to Sun Jun 08 2014 at a $165.44 average nightly rate.
"Very comfortable and cozy room. Very helpful and kind staff. Good breakfast."
Overall Score5.0/ 5
I felt a pleasant stay at Comfort Inn was a pleasant way of spending my vacation. I greatly appreciate the hospitality of the staff in the front desk, in the breakfast cellar, the room cleaning service and the shuttle bus driver. I felt safe also here. I would prefer to come back here for my next vacation and I would highly recommend it to my friends, family and relatives.
(Individual traveler, booked 1 room), from GB flag
28-May-2014 Verified Review

Summary of Verified Reviews

Rated 66/100 based on reviews from all travelers.

Location is inconvenient.

Service

70/100
91 reviews

Service and reception relatively professional and friendly but housekeeping is not great.

Location

42/100
31 reviews

Guests complain about location and parking.

Room

35/100
178 reviews

Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Beds are fine, in small and inadequately cleaned rooms. Substandard bathrooms, televisions, and air conditioning.

Breakfast

33/100
40 reviews

Breakfast affordable but not highly reviewed.

Cleanliness

30/100
81 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

WiFi

26/100
6 reviews

Wifi quality could be improved.

Rated 58/100 based on reviews from families.

Service

69/100
18 reviews

Service is adequate.

Breakfast

33/100
8 reviews

Breakfast can be improved.

Room

31/100
33 reviews

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Small, poorly-maintained rooms with poor TV's.

Cleanliness

29/100
17 reviews

Rooms could be cleaner.

Amenities

20/100
9 reviews

Hotel buildings could use some improvement.

Rated 58/100 based on reviews from solo travelers.

Service

70/100
12 reviews

Service is average, but very friendly.

Room

32/100
27 reviews

Dirty, run-down, tiny rooms, but so-so beds.

Cleanliness

32/100
14 reviews

Rooms could be cleaner.

Breakfast

32/100
7 reviews

Breakfast can be improved.

Comfort

26/100
18 reviews

Uncomfortable, small rooms, with decent beds.

Rated 67/100 based on reviews from couples.

Fair breakfast prices. Great reception.

Service

70/100
13 reviews

Great service, especially at reception.

Location

48/100
8 reviews

Location is inconvenient.

Breakfast

32/100
10 reviews

Breakfast can be improved.

Room

31/100
28 reviews

Small, poorly cleaned rooms and subpar bathrooms. Comfortable beds.

Cleanliness

29/100
6 reviews

Rooms could be cleaner.

Comfort

28/100
18 reviews

Small rooms with complaints about comfort, but good beds.

Amenities

16/100
5 reviews

Hotel buildings could use some improvement.

Rated 50/100 based on reviews from business travelers.

Fantastic service.

Room

26/100
6 reviews

Room needs to be improved.

Rated 57/100 based on reviews from all travelers.

Location is inconvenient.

Service

71/100
90 reviews

Service and reception relatively professional and friendly but housekeeping is not great.

Location

41/100
30 reviews

Guests complain about location and parking.

Room

34/100
173 reviews

Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Beds are fine, in small and inadequately cleaned rooms. Substandard bathrooms, televisions, and air conditioning.

Breakfast

32/100
35 reviews

Breakfast affordable but not highly reviewed.

Cleanliness

31/100
80 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

WiFi

26/100
6 reviews

Wifi quality could be improved.

Rated 50/100 based on reviews from families.

Service

69/100
18 reviews

Service is adequate.

Breakfast

32/100
6 reviews

Breakfast can be improved.

Room

29/100
31 reviews

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Small, poorly-maintained rooms with poor TV's.

Cleanliness

29/100
17 reviews

Rooms could be cleaner.

Amenities

20/100
9 reviews

Hotel buildings could use some improvement.

Rated 64/100 based on reviews from couples.

Fair breakfast prices.

Service

70/100
13 reviews

Great service, especially at reception.

Location

48/100
8 reviews

Location is inconvenient.

Breakfast

33/100
9 reviews

Breakfast can be improved.

Room

31/100
27 reviews

Small, poorly cleaned rooms and subpar bathrooms. Comfortable beds.

Cleanliness

29/100
6 reviews

Rooms could be cleaner.

Comfort

28/100
17 reviews

Small rooms with complaints about comfort, but good beds.

Amenities

16/100
5 reviews

Hotel buildings could use some improvement.

Rated 56/100 based on reviews from solo travelers.

Service

70/100
12 reviews

Service is average, but very friendly.

Cleanliness

32/100
13 reviews

Rooms could be cleaner.

Breakfast

32/100
7 reviews

Breakfast can be improved.

Room

31/100
26 reviews

Dirty, run-down, tiny rooms, but so-so beds.

Comfort

26/100
17 reviews

Uncomfortable, small rooms, with decent beds.

Rated 45/100 based on reviews from business travelers.

Fantastic service.

Room

26/100
6 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property Description

With a stay at The Staten Island Inn in Staten Island (Travis - Chelsea), you'll be within a 10-minute drive of Staten Island Mall and Roller Jam USA. This hotel is 11.6 mi (18.7 km) from Cape Liberty Cruise Port and 8.4 mi (13.4 km) from Kean University.

Stay in one of 93 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Staten Island Mall - 5.2 km / 3.2 mi
Historic Richmond Town - 7.6 km / 4.7 mi
High Rock Park - 8.4 km / 5.2 mi
Staten Island Zoo - 9.5 km / 5.9 mi
Roller Jam USA - 10.3 km / 6.4 mi
Wagner College - 10.3 km / 6.4 mi
Staten Island Children's Museum - 11.4 km / 7.1 mi
Snug Harbor Cultural Center and Botanical Garden - 12.1 km / 7.5 mi
Kids N' Shape - 12.5 km / 7.7 mi
Fort Wadsworth - 12.5 km / 7.8 mi
Kean University - 13.4 km / 8.4 mi
Staten Island Museum - 14 km / 8.7 mi
Borough Hall - 14.3 km / 8.9 mi
Staten Island September 11 Memorial - 14.4 km / 9 mi
St. George Theatre - 14.4 km / 9 mi

The nearest airports are:
John F. Kennedy Intl. Airport (JFK) - 47 km / 29.2 mi
Newark Liberty Intl. Airport (EWR) - 16.2 km / 10 mi
LaGuardia Airport (LGA) - 46.4 km / 28.8 mi
New York, NY (NYS-Skyports Seaplane Base) - 41 km / 25.5 mi
MacArthur Airport (ISP) - 113.7 km / 70.6 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Green Sustainability

YES

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Total number of rooms - 93
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Tours/ticket assistance
  • Accessible bathroom
  • Area shuttle (surcharge)
  • Express check-out
  • Porter/bellhop
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Elevator
  • Free self parking
  • Fitness facilities
  • Computer station
  • Wheelchair accessible path of travel
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

Located 11 miles from Newark Imternational Airport. Shuttle service available to and from airport.

Local Shuttle Info: Complimentary scheduled shuttle to the Staten Island Ferry.

Breakfast Information

Hot Buffet Breakfast included in the rate

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

No Pets Allowed unless service animals

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

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Testimonials:

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"Just wanted to Thank you and to let you know that our recent stay at the GuestHouse suites was wonderful. The best park was the savings in cost that you provided for us. I wish you could have seen our faces when we realized how much you had saved us. :)" K.D. - Atlanta, GA

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