Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hawthorn Suites by Wyndham Lancaster
Below are the verified reviews from guests that we have booked recently:
"Awesome!"
Overall Score5.0/5
Very clean and friendly. Would stay there again.
Barbara H. (Individual traveler, booked 1 room), from
21-Nov-2021 Verified Review, stayed from Fri Nov 19 to Sun Nov 21 2021 at a $152.10 average nightly rate.
"Super Clean"
Overall Score5.0/5
Rooms are super clean and check-in quick and easy.
Pj S. (Individual traveler, booked 1 room), from
29-Oct-2021 Verified Review, stayed from Mon Oct 25 to Fri Oct 29 2021 at a $97.99 average nightly rate.
"Quick, clean and reasonable."
Overall Score5.0/5
Reservation was made through a pretty nice agent! Excellent place to stay.
Pj S. (Individual traveler, booked 1 room), from
14-Oct-2021 Verified Review, stayed from Mon Oct 11 to Fri Oct 15 2021 at a $101.99 average nightly rate.
"First time here."
Overall Score4.0/5
Staff friendly, breakfast included average, room clean.
Donna S. (Individual traveler, booked 1 room), from
05-Oct-2021 Verified Review, stayed from Sun Oct 03 to Wed Oct 06 2021 at a $99.33 average nightly rate.
"Very nice and comfortable."
Overall Score4.0/5
Very good, comfy king size room. Loved it that I could bring my therapy dog, nice coffee available. Shower clean and neat and room spacious and comfortable. Even my little doggie loved it. Well set up room. I liked it a lot. Reasonable and pleasant.
Gigi N. (Individual traveler, booked 1 room), from
18-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $168.99 average nightly rate.
"Had a great time."
Overall Score4.0/5
We did have a great time there,spent two nights! Love LanCaster,Pa. I would however make a couple of suggestions to you! We found your hotel on line and signed up for our two night stay. Your booking website lists you as being on 30 East! This is not true as you know! We spent an extra 30 40 minutes driving around just trying to find how to get into the hotel. After five hours on the road ,this was very frustrating to say the least! We did stop numerous times only to find that many places were not open! This is a easy fix,and after talking with your greeter at the hotel,I am at a loss for words as to why this hasn't been corrected! If you have constant complaint s about this ,why not fix it? This next suggestion may not even be a issue now that LanCaster is open! But it was an issue for us when we were there! We usually choose our hotels for location, cleanliness,and amenities. In this case,whether it serves breakfast! Your web page says yes! We do u derstand the whole situation with the virus,and we were told it was a "grabngo" breakfast! That's fine,but as a dieabetic,there was not one thing I could eat! There were donuts,bagels,white bread! How hard would have been to put fresh fruit in a cup,seal it? Just something to think about! Again we love LanCaster,and as it turned out we spent much more time in the hotel than normal. Thank you for letting us do that! You have a fine hotel and very friendly staff! We will use your hotel again!
Barbara S. (Individual traveler, booked 1 room), from
29-Jun-2020 Verified Review, stayed from Wed Jun 24 to Fri Jun 26 2020 at a $73.51 average nightly rate.
"Security Deposit"
Overall Score4.0/5
Love this hotel however it irks me that even though I've paid for a room they wouldnt let me put my things down without a card with $100 since they hold it for a security deposit for almost a month!
Brianna R. (Individual traveler, booked 1 room), from
23-Jun-2020 Verified Review, stayed from Mon Jun 22 to Tue Jun 23 2020 at a $79.90 average nightly rate.
Summary of Verified Reviews
84
Very Good
Summary of 949 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good highway hotel. Close to Walmart. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Value
93/100
46 reviews
"Best value for money. Fair breakfast prices."
Service
89/100
198 reviews
"Professional, friendly service, good reception, and decent housekeeping."
Location
80/100
110 reviews
"Great location. Fairly accessible by car with easy parking."Great sightseeing, restaurants and shopping nearby.
Room
74/100
307 reviews
"Big rooms with excellent minibars and great kitchenettes."Decent and somewhat clean rooms with okay beds and poor furniture.Badly maintained rooms, with poor A/C and unclean bathrooms.Shower can be a problem.
Cleanliness
73/100
214 reviews
"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."
Breakfast
47/100
117 reviews
"Breakfast affordable but not highly reviewed."
Rated 78/100 based on reviews from couples.
"Wonderful sightseeing. Spacious rooms."
Value
94/100
8 reviews
"Best value for money."
Service
89/100
45 reviews
"Nice reception with friendly service and standard housekeeping."
Location
82/100
23 reviews
"Great location somewhat accessible by car."
Room
70/100
79 reviews
"Large, reasonably clean rooms and comfortable beds."Badly maintained and cleaned rooms with poor furnishings.Shower can be a problem.
Cleanliness
68/100
47 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Comfort
58/100
48 reviews
"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."
Breakfast
45/100
36 reviews
"Breakfast can be improved."
Rated 78/100 based on reviews from families.
"Great shopping. Great reception."
Value
94/100
12 reviews
"Best value for money."
Service
89/100
54 reviews
"Efficient, friendly service with a nice reception."
Location
77/100
30 reviews
"Great location somewhat accessible by car."
Cleanliness
71/100
47 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Room
66/100
66 reviews
"Large, reasonably clean rooms and comfortable beds."Poorly maintained rooms with low quality furniture.
Amenities
62/100
17 reviews
"Average hotel building."
Breakfast
48/100
27 reviews
"Breakfast can be improved."
Rated 87/100 based on reviews from business travelers.
"Clean. Great room."
Service
88/100
5 reviews
"Fantastic service."
Cleanliness
72/100
6 reviews
"Relatively clean rooms."
Room
70/100
9 reviews
"Room cleanliness is acceptable."
Rated 75/100 based on reviews from solo travelers.
"Fantastic service. Great room."
Service
88/100
5 reviews
"Fantastic service."
Rated 79/100 based on reviews from all travelers.
"Very good highway hotel. Close to Walmart. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Value
93/100
45 reviews
"Best value for money. Fair breakfast prices."
Service
89/100
196 reviews
"Professional, friendly service, good reception, and decent housekeeping."
Location
80/100
106 reviews
"Great location. Fairly accessible by car with easy parking."Great sightseeing, restaurants and shopping nearby.
Room
74/100
300 reviews
"Big rooms with excellent minibars and great kitchenettes."Decent and somewhat clean rooms with okay beds and poor furniture.Badly maintained rooms, with poor A/C and unclean bathrooms.Shower can be a problem.
Cleanliness
73/100
211 reviews
"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."
Breakfast
48/100
114 reviews
"Breakfast affordable but not highly reviewed."
Rated 76/100 based on reviews from couples.
"Wonderful sightseeing. Spacious rooms."
Value
94/100
8 reviews
"Best value for money."
Service
89/100
44 reviews
"Nice reception with friendly service and standard housekeeping."
Location
82/100
21 reviews
"Great location somewhat accessible by car."
Cleanliness
68/100
46 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Room
68/100
75 reviews
"Large, reasonably clean rooms and comfortable beds."Badly maintained and cleaned rooms with poor furnishings.Shower can be a problem.
Comfort
58/100
46 reviews
"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."
Breakfast
46/100
34 reviews
"Breakfast can be improved."
Rated 76/100 based on reviews from families.
"Great shopping. Great reception."
Value
94/100
12 reviews
"Best value for money."
Service
89/100
54 reviews
"Efficient, friendly service with a nice reception."
Location
77/100
30 reviews
"Great location somewhat accessible by car."
Cleanliness
71/100
47 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Room
66/100
66 reviews
"Large, reasonably clean rooms and comfortable beds."Poorly maintained rooms with low quality furniture.
Amenities
62/100
17 reviews
"Average hotel building."
Breakfast
48/100
27 reviews
"Breakfast can be improved."
Rated 88/100 based on reviews from business travelers.
"Clean. Great room."
Service
88/100
5 reviews
"Fantastic service."
Cleanliness
72/100
6 reviews
"Relatively clean rooms."
Room
70/100
9 reviews
"Room cleanliness is acceptable."
Rated 74/100 based on reviews from solo travelers.
"Fantastic service. Great room."
Service
88/100
5 reviews
"Fantastic service."
Customer Reviews of Hawthorn Suites by Wyndham Lancaster
4.2 of 5Overall
4.1 of 5Amenities
4.4 of 5Cleanliness
4.3 of 5Comfort
4.3 of 5Condition
4.3 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hawthorn Suites by Wyndham Lancaster in Lancaster, you'll be within a 5-minute drive of Dutch Wonderland and Tanger Outlets Lancaster. This hotel is 4.8 mi (7.7 km) from Sight and Sound Theatre and 2.1 mi (3.3 km) from Amish Farm and House.
Meet other guests and eat at the complimentary reception. For your convenience, a complimentary breakfast is served daily from 8:00 AM to 10:00 AM.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Lancaster Mennonite Historical Society - 1.6 km / 1 mi Biblical Tabernacle Reproduction - 1.7 km / 1 mi Tanger Outlets Lancaster - 1.8 km / 1.1 mi Dutch Wonderland - 2.2 km / 1.4 mi Harrisburg Area Community College - 2.6 km / 1.6 mi Amish Farm and House - 3.3 km / 2.1 mi American Music Theatre Lancaster - 3.6 km / 2.3 mi Rockvale Outlets - 4 km / 2.5 mi Lost Treasure Mini Golf - 4.6 km / 2.8 mi Historic Rock Ford Plantation - 5.3 km / 3.3 mi Lancaster Science Factory - 5.8 km / 3.6 mi Demuth Museum - 5.8 km / 3.6 mi The Amish Village - 6 km / 3.7 mi The Ware Center - 6 km / 3.7 mi Lancaster County Convention Center - 6.1 km / 3.8 mi
The nearest airports are: Lancaster, PA (LNS) - 13.8 km / 8.6 mi Harrisburg Intl. Airport (MDT) - 57.2 km / 35.5 mi Reading, PA (RDG-Reading Regional) - 55 km / 34.1 mi
The preferred airport for Hawthorn Suites by Wyndham Lancaster is Lancaster, PA (LNS).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lancaster? This hotel features 900 square feet (84 square meters) of event facilities. Free self parking is available onsite.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.
Amenities / Features
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Free reception
Conference space size (meters) - 84
Wheelchair-accessible registration desk
Free WiFi
Wheelchair-accessible public washroom
Braille or raised signage
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Number of buildings/towers - 1
Total number of rooms - 73
Number of floors - 3
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Free breakfast
Express check-out
Business center
Handrails in stairways
Front desk (limited hours)
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Conference space size (feet) - 900
Airport & Shuttle Information
LANC AIRPORT - US AIR - 25 MINS.HARRISBURG INT'L - 1 HOURPHILADELPHIA INT'L - 1 HOUR 45 MINS.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free Hot Breakfast each morning
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 44
Maximum number of pets per room 2
Pet maximum weight in kg is 20
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Only small dogs are permitted. There is a $50.00 plus tax fee which is good for a 7 day stay and also is non-refundable.
Parking Info
Free Parking
Internet / WiFI
Free WIFI
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet deposit: USD 100 per stay
Pet fee: USD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
About Hawthorn Suites
Studios and large one/two bedroom suites with cable
Premium channel packages available
Fully-equipped kitchens with full-size refrigerators, microwave and dishwasher
On-site convenience store selling drinks, snacks, and frozen prepared meals
Business services with free copying and faxing
Guest laundry facility ideal for extended stays
Valet dry cleaning services with free pick-up and delivery based on location
Social hour serving free drinks and snack based on location
Cat and dog friendly
The Hawthorn Suites highlights above are subject to change without notice.
