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Holiday Inn Express Mystic An Ihg Hotel

6 Coogan Blvd, Mystic, CT 06355 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Olde Mistick Village
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 901 guest reviews

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  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free breakfast to go
  • Free breakfast
  • Smoke-free property
Select Your Room:
08/18/2022 - 08/19/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Mystic An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Staff not helpful."
Overall Score2.0/ 5
I have stayed at a lot of hotels. This is one of the worst. Staff is VERY lazy and not helpful at all. I usually look for a holiday inn when traveling. Not anymore.
(Individual traveler, booked 1 room), from US flag
21-Jul-2021 Verified Review, stayed from Sun Jul 18 to Thu Jul 22 2021 at a $230.99 average nightly rate.
"Polite Staff"
Overall Score5.0/ 5
Very good review. You need enforcement at the swimming pool. Youg girls diving in pool and Jacuzzi ( and the jacuzzi was marked as closed. Mother or Grandmother just looked on without saying a word.
(Individual traveler, booked 1 room), from US flag
23-Jun-2021 Verified Review, stayed from Tue Jun 22 to Wed Jun 23 2021 at a $146.24 average nightly rate.
"Muchaaaaaaaacho"
Overall Score5.0/ 5
Excellent very clean smells nice good sleep.
(Individual traveler, booked 1 room), from US flag
17-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $169.00 average nightly rate.
"Clean Room. Bed a little high to get into."
Overall Score4.0/ 5
Wish the bed was a little lower. Bed was comfortable, though. Good breakfast.
(Individual traveler, booked 1 room), from US flag
10-Jun-2019 Verified Review, stayed from Sat Jun 08 to Sun Jun 09 2019 at a $281.47 average nightly rate.
"Five"
Overall Score3.0/ 5
I stayed at Holiday inn express mystic hotel and it was ok, the rooms were vey clean and the staffs were friendly. The only thing I didn't like was the hotel planner lie to me making me thing they were the hotel that I was talking to in person. shame on hotel planner for tricking customer to get business.
(Individual traveler, booked 1 room), from US flag
10-May-2015 Verified Review
"Pretty Good"
Overall Score3.0/ 5
I stayed at Holiday Inn Express Mystic hotel and it was OK. The rooms were very clean and the staff was friendly.
(Individual traveler, booked 1 room), from US flag
10-May-2015 Verified Review

Summary of Verified Reviews

83
Very Good

Summary of 936 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

Very good family hotel. Good for sightseeing and located near shopping areas.

Location

95/100
151 reviews

Great location with good access by car. Central location with great sightseeing, dining out and shopping.

Service

77/100
212 reviews

Friendly staff with great management and reception, but subpar housekeeping.

Room

68/100
308 reviews

Poorly-maintained, but clean enough rooms, and okay beds. Small rooms and poorly cleaned bathrooms. Large, new rooms, and great views. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

61/100
216 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Breakfast

38/100
87 reviews

Breakfast affordable but not highly reviewed.

Food

36/100
33 reviews

Complaints about dining experience with subpar desserts & fruits. Menu is alright, but snacks are not great.

Pool

32/100
89 reviews

Pool in need of cleaning.

Rated 76/100 based on reviews from families.

Pleasant entrance area. Wonderful sightseeing.

Location

93/100
51 reviews

Great location. Near to downtown with good options for sightseeing.

Service

73/100
70 reviews

Friendly service with great reception but subpar housekeeping.

Room

62/100
114 reviews

Big rooms with mediocre maintenance and cleanliness and so-so beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Cleanliness

54/100
81 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Food

38/100
12 reviews

Food could be better.

Breakfast

35/100
38 reviews

Breakfast affordable but not highly reviewed.

Pool

27/100
44 reviews

Pool in need of cleaning.

Rated 79/100 based on reviews from couples.

Terrific location. Great service.

Location

95/100
11 reviews

Great location.

Service

81/100
12 reviews

Friendly service.

Value

69/100
6 reviews

Fairly good value for money.

Cleanliness

64/100
7 reviews

Quite clean.

Room

62/100
21 reviews

Rooms are mediocre with standard beds, however there are complaints about bathrooms.

Amenities

47/100
6 reviews

Amenities are not the best.

Breakfast

38/100
10 reviews

Breakfast can be improved.

Pool

32/100
5 reviews

Pool should be renewed.

Rated 81/100 based on reviews from business travelers.

Fantastic service.

Room

52/100
5 reviews

Room is all right.

Rated 76/100 based on reviews from all travelers.

Very good family hotel. Good for sightseeing and located near shopping areas.

Location

95/100
149 reviews

Great location with good access by car. Central location with great sightseeing, dining out and shopping.

Service

77/100
211 reviews

Friendly staff with great management and reception, but subpar housekeeping.

Room

68/100
304 reviews

Poorly-maintained, but clean enough rooms, and okay beds. Small rooms and poorly cleaned bathrooms. Large, new rooms, and great views. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

61/100
215 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Breakfast

40/100
85 reviews

Breakfast affordable but not highly reviewed.

Food

36/100
32 reviews

Complaints about dining experience with subpar desserts & fruits. Bad snacks.

Pool

32/100
88 reviews

Pool in need of cleaning.

Rated 72/100 based on reviews from families.

Pleasant entrance area. Wonderful sightseeing.

Location

93/100
50 reviews

Great location. Near to downtown with good options for sightseeing.

Service

73/100
70 reviews

Friendly service with great reception but subpar housekeeping.

Room

61/100
113 reviews

Big rooms with mediocre maintenance and cleanliness and so-so beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Cleanliness

54/100
81 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Food

38/100
12 reviews

Food could be better.

Breakfast

36/100
37 reviews

Breakfast affordable but not highly reviewed.

Pool

27/100
44 reviews

Pool in need of cleaning.

Rated 78/100 based on reviews from couples.

Friendly service.

Location

95/100
11 reviews

Great location.

Service

81/100
12 reviews

Friendly service.

Value

69/100
6 reviews

Fairly good value for money.

Cleanliness

63/100
6 reviews

Quite clean.

Room

62/100
20 reviews

Rooms are mediocre with standard beds, however there are complaints about bathrooms.

Amenities

47/100
6 reviews

Amenities are not the best.

Breakfast

38/100
9 reviews

Breakfast can be improved.

Pool

32/100
5 reviews

Pool should be renewed.

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Mystic, an IHG Hotel, you'll be centrally located in Mystic, within a 5-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This hotel is 1 mi (1.7 km) from Mystic Seaport and 11.4 mi (18.3 km) from Foxwoods Resort Casino.

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Olde Mistick Village - 0.3 km / 0.2 mi
Mystic Aquarium and Institute for Exploration - 0.4 km / 0.2 mi
Flanders Health Center - 0.6 km / 0.4 mi
Hartford Healthcare Mystic Health Center - 1 km / 0.6 mi
Mystic Seaport - The Museum of America and the Sea - 1.5 km / 0.9 mi
Steamboat Sabino at Mystic Seaport - 1.5 km / 0.9 mi
Charles W. Morgan at Mystic Seaport - 1.6 km / 1 mi
Mystic Seaport - 1.7 km / 1 mi
Mystic River Bascule Bridge - 2.6 km / 1.6 mi
Mystic Arts Center - 2.9 km / 1.8 mi
Mystic Downtown Marina - 3 km / 1.9 mi
Williams Beach - 3.9 km / 2.4 mi
Captain Nathaniel Brown Palmer House - 6.2 km / 3.8 mi
Saltwater Farm Vineyard - 7.2 km / 4.5 mi
James Merrill House - 7.4 km / 4.6 mi

The nearest airports are:
T.F. Green Airport (PVD) - 65.9 km / 41 mi
New London, CT (GON-Groton - New London) - 12.2 km / 7.6 mi
Westerly, RI (WST-Westerly State) - 21.1 km / 13.1 mi
Fishers Island, NY (FID-Elizabeth Field) - 28.9 km / 18 mi
Montauk, NY (MTP) - 115.6 km / 71.8 mi

The preferred airport for Holiday Inn Express Mystic, an IHG Hotel is T.F. Green Airport (PVD).

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and a fireplace in the lobby.

Green Sustainability

Green Engage

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of spa tubs - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Internet access - wireless
  • Total number of rooms - 77
  • Number of floors - 3
  • LGBTQ friendly
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Free breakfast to go
  • Wheelchair-accessible lounge
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Computer station

Airport & Shuttle Information

Theodore Francis Green (40 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complementary hot buffet breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

no pets allowed

Internet / WiFI

Complimentary high speed WiFi in all rooms

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"I have recommended your service to several people. It has been extremely helpful. It is very efficient and a great time saver for someone who needs to make arrangements amidst working, family, etc." E.C. - Buffalo, NY

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