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La Quinta Inn & Suites by Wyndham New Haven

400 Sargent Dr, New Haven, CT 06511 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In New Haven (Long Wharf)
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Poor
2.0/5

Based on 1131 guest reviews

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  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free self parking
  • Free area shuttle
  • Free airport transportation
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01/21/2022 - 01/22/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of La Quinta Inn & Suites by Wyndham New Haven

Below are the verified reviews from guests that we have booked recently:
"Horrible Maya 2nd shift was rude and Disrespectful."
Overall Score1.0/ 5
I reserve a room online. The online service was horrible they did not inform me that only ecentcial workers were allowed. I have to wait 30 days for a refund. Horrible Horrible Service do not use them They are not trust worthy. Please don't use them.
(Individual traveler, booked 1 room), from US flag
02-May-2020 Verified Review, stayed from Wed Apr 29 to Thu Apr 30 2020 at a $81.63 average nightly rate.
"Outdated"
Overall Score3.0/ 5
Good location Overall outdated Average continental breakfast Nice staff Pool wasn’t open yet.
(Individual traveler, booked 1 room), from US flag
21-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $170.10 average nightly rate.
"Would not stay here again."
Overall Score1.0/ 5
The hotel is old and outdated, water leaking from the ceiling in lobby, elevator is broken and has been for a long time according to other reviews, hallway carpets old and dirty, old mattress hurt my back, reserved room with refrigerator which was not working, old bathrooms need complete renovation,.
(Individual traveler, booked 1 room), from US flag
20-May-2019 Verified Review, stayed from Fri May 17 to Sun May 19 2019 at a $147.60 average nightly rate.
"Outdated"
Overall Score1.0/ 5
This hotel is very outdated. During our stay there was only one working elevator that could possibly fit five small ppl comfortably. On the 2nd day of our visit the elevator got stuck. The rooms smell of mildew and there is visible mildew on the ceilings and in the bathrooms. We found hair in our towels and under the bed spreads.
(Individual traveler, booked 1 room), from US flag
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $165.60 average nightly rate.
"Nothing Worked!"
Overall Score1.0/ 5
Other than the staff and the location this was the worst experience I’ve had at a hotel. The room smelled bad, the A/C made an awful noise, my bed had a huge dip in it and the TV didn’t work. That was just my room. The building suffers from severe neglect! One of the elevators is out of service as was the pool. The staff was nice but seemed overwhelmed and used to complaints. This was a terrible stay.
(Individual traveler, booked 1 room), from US flag
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $170.10 average nightly rate.
"Fix the doors so they close without having to pull them."
Overall Score3.0/ 5
The room was clean and nice. No pool. I have never had an excellent experience at your hotel. The previous stays were at facilities that were being remodeled. The doors need to be fixed to close automatically ipo you having to pull them shut. Broken elevator long wait to get to room.
(Individual traveler, booked 1 room), from US flag
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $165.60 average nightly rate.
"1st room was already occupied, Shelpt the luggage rack back down to the Lobby. Got a very cool “ sor"
Overall Score2.0/ 5
Schlept the rack up to a new room checking out the room and low and behold the A/C was making all kinds of noise this time I called down, put the phone up to the noise and asked if this was normal no it’s not she said she would send somebody up with a new key! So a gentleman came and he helped with the luggage rack and took us to another room. It was fine until I got in bed later and my roommate tells me to look up in the corner above my bed?? I cannot believe a Hotel would put someone in a room with torn and hanging ceiling tiles???? Come on gu. .. There was this nice lady that approached us and asked questions she could not believe that we got a room that was already being occupie!! I don’t know who or what her capacity was within the Hotel. I hope this will not happen to anyone else. This Survey was addressed to my cousin Patricia Somer and she forwarded it to me to answer. She’s 80 years old and deaf and fortunately her room was OK. She would not of been able to go through what my roommate and I went through. Oh and I just recalled one of those rooms Did not have a refrigerator! Just the hole where there should’ve been one???? she wasn’t even offered a reduced rate or a free room Shame.
(Individual traveler, booked 1 room), from US flag
13-May-2019 Verified Review, stayed from Sun May 05 to Mon May 06 2019 at a $87.26 average nightly rate.
"Very Pleasant and Comfortable Stay at La Quinta"
Overall Score4.0/ 5
Our first time in this hotel and we were happily surprised by the warm welcome and our nice and comfortable room, a suite with bedroom and little salon. Very reasonable priced facility with a direct shuttle for Yale University. We keep a great memory of your hotel which we found by chance because the one we had to go for our Yale conferences was full. Breakfast was good and enjoyable. Thank you for your proficiency and your wonderful welcome which made us feel really at home. See you again soon for sure, for our next conferences in New Haven. Room #418.
(Individual traveler, booked 1 room), from US flag
12-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2014 at a $99.00 average nightly rate.
"No service, not clean and very run down accommodations"
Overall Score2.0/ 5
Two hours after request for extra blankets, I had to go to main desk to get them myself. Flat tire on luggage cart upon arrival and flat tire still there on departure. Called front desk for wake up call and no one answered; called main local phone number and got a recording to leave name and phone number. After 10 more minutes of calling front desk, someone finally answered. It took 20 minutes after the 6:30 start for breakfast before pancake and waffle mix was available. My wife was directed to a restroom near breakfast area and was unable to get out; she had to call me on her cell phone to get hotel assistance to extricate her from the restroom. In the future, we will be very reluctant to stay at at La Quinta unless you can provide appropriate compensation for this very unfortunate stay.
(Individual traveler, booked 1 room), from US flag
26-Mar-2014 Verified Review

Summary of Verified Reviews

49
Poor

Summary of 1,145 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 49/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Location

76/100
99 reviews

"Near city centre in a great location." Easy car access but inadequate parking. Train station is close.

Service

62/100
253 reviews

"Service, housekeeping and reception are all fine." Friendly service, but poorly rated management.

Value

45/100
64 reviews

"Value for money could be better. Fair breakfast prices."

Breakfast

40/100
77 reviews

"Breakfast affordable but not highly reviewed."

Room

35/100
388 reviews

"Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." Bathrooms and rooms are untidy. Great views, but poor quality beds and furniture in somewhat old rooms. Shower can be a problem.

Comfort

34/100
183 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

20/100
262 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

14/100
140 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier.

Pool

14/100
22 reviews

"Pool should be renewed."

Amenities

8/100
183 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Handicap accessible facilities are all right.

Wellness Area

7/100
6 reviews

"Poorly reviewed fitness area."

Rated 40/100 based on reviews from families.

"Fair breakfast prices. Great view."

Location

78/100
31 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

61/100
55 reviews

"Friendly service and acceptable reception."

Value

46/100
14 reviews

"Value for money could be better. Fair breakfast prices."

Breakfast

38/100
23 reviews

"Breakfast affordable but not highly reviewed."

Comfort

31/100
50 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Room

30/100
98 reviews

"Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C." Untidy rooms with bad beds, TV's, furniture. Okay-sized rooms with good views. Shower can be a problem.

Cleanliness

16/100
67 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

11/100
10 reviews

"Pool should be renewed."

Vibe

10/100
40 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

6/100
58 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 47/100 based on reviews from couples.

"Good location."

Location

77/100
10 reviews

"Great location."

Service

68/100
21 reviews

"Friendly service and acceptable reception."

Value

48/100
8 reviews

"Value for money could be better."

Breakfast

38/100
7 reviews

"Breakfast can be improved."

Comfort

35/100
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Room

30/100
37 reviews

"Poorly maintained and cleaned rooms." Low rated bathrooms, beds, and furniture. Shower can be a problem.

Cleanliness

18/100
20 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

9/100
14 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

8/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 52/100 based on reviews from solo travelers.

"Great location."

Location

78/100
7 reviews

"Great location."

Service

65/100
14 reviews

"Service is average, but very friendly."

Comfort

40/100
13 reviews

"Room sizes are okay, but below average comfort and beds."

Breakfast

36/100
6 reviews

"Breakfast can be improved."

Room

35/100
22 reviews

"Rooms okay sized, but poorly cleaned with subpar beds."

Cleanliness

21/100
10 reviews

"Rooms could be cleaner."

Vibe

9/100
6 reviews

"Vibe is not too good."

Amenities

6/100
7 reviews

"Hotel buildings could use some improvement."

Rated 45/100 based on reviews from business travelers.

"Friendly service."

Service

62/100
7 reviews

"Service is adequate."

Room

28/100
11 reviews

"Rooms need regular maintenance."

Cleanliness

21/100
9 reviews

"Could use a good cleaning."

Rated 42/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Location

76/100
93 reviews

"Near city centre in a great location." Easy car access but inadequate parking. Train station is close.

Service

63/100
243 reviews

"Service, housekeeping and reception are all fine." Friendly service, but poorly rated management.

Value

42/100
60 reviews

"Value for money could be better. Fair breakfast prices."

Breakfast

40/100
71 reviews

"Breakfast affordable but not highly reviewed."

Room

35/100
373 reviews

"Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." Bathrooms and rooms are untidy. Great views, but poor quality beds and furniture in somewhat old rooms. Shower can be a problem.

Comfort

34/100
175 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

20/100
253 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

14/100
22 reviews

"Pool should be renewed."

Vibe

13/100
134 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier.

Amenities

8/100
180 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Handicap accessible facilities are all right.

Wellness Area

7/100
6 reviews

"Poorly reviewed fitness area."

Rated 36/100 based on reviews from families.

"Great view."

Location

78/100
29 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

61/100
50 reviews

"Friendly service and acceptable reception."

Value

44/100
13 reviews

"Value for money could be better."

Breakfast

38/100
21 reviews

"Breakfast can be improved."

Comfort

31/100
47 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Room

30/100
92 reviews

"Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C." Untidy rooms with bad beds, TV's, furniture. Okay-sized rooms with good views. Shower can be a problem.

Cleanliness

16/100
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

11/100
10 reviews

"Pool should be renewed."

Vibe

9/100
38 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

6/100
55 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 42/100 based on reviews from couples.

"Good location."

Location

77/100
10 reviews

"Great location."

Service

68/100
21 reviews

"Friendly service and acceptable reception."

Value

48/100
8 reviews

"Value for money could be better."

Breakfast

38/100
7 reviews

"Breakfast can be improved."

Comfort

37/100
14 reviews

"Uncomfortable, noisy rooms with poor beds."

Room

31/100
35 reviews

"Poorly maintained and cleaned rooms." Low rated bathrooms, beds, and furniture. Shower can be a problem.

Cleanliness

19/100
19 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

10/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

8/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 49/100 based on reviews from solo travelers.

"Great location."

Location

78/100
7 reviews

"Great location."

Service

66/100
13 reviews

"Service is average, but very friendly."

Comfort

41/100
12 reviews

"Room sizes are okay, but below average comfort and beds."

Room

36/100
20 reviews

"Rooms okay sized, but poorly cleaned with subpar beds."

Cleanliness

21/100
9 reviews

"Rooms could be cleaner."

Vibe

9/100
6 reviews

"Vibe is not too good."

Amenities

6/100
7 reviews

"Hotel buildings could use some improvement."

Rated 49/100 based on reviews from business travelers.

"Friendly service."

Service

62/100
7 reviews

"Service is adequate."

Room

28/100
11 reviews

"Rooms need regular maintenance."

Cleanliness

21/100
9 reviews

"Could use a good cleaning."

Rated 52/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Service

59/100
8 reviews

"Service is adequate."

Breakfast

41/100
5 reviews

"Breakfast can be improved."

Comfort

34/100
6 reviews

"More comfort would be nice."

Room

29/100
11 reviews

"Rooms could be cleaner."

Cleanliness

19/100
6 reviews

"Rooms could be cleaner."

Vibe

16/100
6 reviews

"Vibe is not too good."

Review Semantics by TrustYou

Property Description

With a stay at La Quinta Inn & Suites by Wyndham New Haven in New Haven (Long Wharf), you'll be within a 5-minute drive of Yale University and Yale-New Haven Hospital. This hotel is 2.7 mi (4.3 km) from University of New Haven and 7 mi (11.3 km) from Connecticut Sportsplex.

At La Quinta Inn & Suites by Wyndham New Haven, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Wharf Theatre - 0.1 km / 0.1 mi
Yale University - 1.3 km / 0.8 mi
Knights of Columbus Museum - 1.3 km / 0.8 mi
Wooster Square - 1.5 km / 0.9 mi
Cornell Scott Hill Health Center - 1.6 km / 1 mi
Yale School of Medicine Boyer Center for Molecular Medicine - 1.9 km / 1.2 mi
New Haven City Hall - 2 km / 1.3 mi
Trinity Church on the Green - 2.1 km / 1.3 mi
New Haven Green - 2.1 km / 1.3 mi
Center Church on the Green - 2.1 km / 1.3 mi
Shubert Theater - 2.1 km / 1.3 mi
Yale-New Haven Hospital - 2.2 km / 1.4 mi
Connecticut Children's Museum - 2.2 km / 1.4 mi
Mead Visitor Center - 2.3 km / 1.4 mi
Yale University Art Gallery - 2.3 km / 1.4 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 85 km / 52.8 mi
New Haven, CT (HVN-Tweed - New Haven Regional) - 6.3 km / 3.9 mi
Bridgeport, CT (BDR-Igor I. Sikorsky Memorial) - 28.3 km / 17.6 mi
Oxford, CT (OXC-Waterbury - Oxford) - 32 km / 19.9 mi
Danbury, CT (DXR-Danbury Municipal) - 61.6 km / 38.3 mi

The preferred airport for La Quinta Inn & Suites by Wyndham New Haven is Bradley Intl. Airport (BDL).

Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Free breakfast
  • Express check-out
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Total number of rooms - 152
  • Number of floors - 8
  • Professional property host/manager
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No rollaway/extra beds available
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • Smoke-free property
  • In-room accessibility
  • Laundry facilities
  • Elevator
  • Free self parking
  • Free area shuttle
  • Free airport transportation

Airport & Shuttle Information

Tweed Airport is less than 3 miles away and we have limited shuttle service to and from the airport on a request basis.

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Pets Welcome

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Property confirms they are implementing enhanced cleaning measures

About La Quinta Inns & Suites

  • Offering comfort and value with more than 800 hotels in the U.S., Mexico, and Canada
  • Wyndham Rewards is a free guest reward program where guests can earn points per stay for free nights, early check-in and late check-out, gift cards and certificates, travel, and the points never expire
  • Free Brightside Breakfast
  • Free Wi-Fi
  • Bright Morning Bed and soft pillowtop mattress for the best night's sleep
  • Business center with printing services
  • Fully equipped fitness center
  • Flat-panel TV's, work desk, and spacious guestrooms
  • Guest laundry rooms available at most locations
  • Free airport shuttle service at most airport locations

The La Quinta Inns & Suites highlights above are subject to change without notice.

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