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Microtel Inn & Suites by Wyndham West Chester

500 Willowbrook Ln, West Chester, PA 19382 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near West Chester University of Pennsylvania
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Poor
2.0/5

Based on 569 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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01/18/2022 - 01/19/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of Microtel Inn & Suites by Wyndham West Chester

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Great Hotel for Business or Leisure."
Overall Score3.5/ 5
The Microtel Inn and Suites by Wyndham is located across the street from West Chester University and three miles from the Brandywine Picnic Park. Within the last two years the hotel was renovated and is well maintained. All guest rooms have kitchenettes with refrigerator and microwave, free WIFI. Hotel amenities include Continental breakfast, guest laundry facilities, fitness center and computer kiosk in the lobby. They also have a meeting room on site to accommodate up to 40 guests, great for team meals! My interaction with the staff was great and saw in action the special attention to detail that was given to a repeat customer; I would certainly recommend this hotel to any traveler whether on business or leisure especially family reunions, tours or sports teams.
Shanna M, a local HotelPlanner West Chester expert from US flag
31-Jul-2014 Verified Review

Verified Reviews of Microtel Inn & Suites by Wyndham West Chester

Below are the verified reviews from guests that we have booked recently:
"Horrible"
Overall Score1.0/ 5
Smoke detector not in room. All vending machines not working, Ice machines not working. Breakfast consisted of broken coffee machine and five day old muffins. Hallways were dirty and my door to our room was not able to stay closed. Probably the hotel should shut down, heard other guests complaining also. And room numbers were written on doors with a pen.
(Individual traveler, booked 1 room), from US flag
19-Oct-2021 Verified Review, stayed from Fri Oct 15 to Sun Oct 17 2021 at a $67.99 average nightly rate.
"Property in need of updates."
Overall Score2.0/ 5
The room itself was OK. Clean enough but smelled musty until A/C was turned down. The lobby smelled like weed when we arrived at 12:30 AM. Hand written signs in lobby and area not very clean. Hallways needed vacuumed. Ice machine on our floor didn’t work and was dirty. Did not check other floors.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Sun Aug 08 to Mon Aug 09 2021 at a $80.99 average nightly rate.
"Grab and go breakfast was lousy. TV remote did not work well."
Overall Score2.0/ 5
Grab and go breakfast was lousy. TV remote did not work well.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sun Aug 01 2021 at a $84.46 average nightly rate.
"Gross"
Overall Score2.0/ 5
found a shovel and crumbs in fold out bed. Sink and TV did not work and place did not seem cleaned.
(Individual traveler, booked 1 room), from US flag
01-Jun-2021 Verified Review, stayed from Sat May 29 to Sun May 30 2021 at a $114.99 average nightly rate.
"Unacceptable"
Overall Score1.0/ 5
The building is being remodeled, with that being said; the floors in the room were so dirty my daughter's white socks were black. The room was apparently not cleaned after the last visitor because there was trash on the stands and dirty wash cloths/towels left in the tub. The remote to the TV didn't work properly and the refrigerator didn't work. The grass outside was not cut and it looked like an "old folks" home in appearance. Was not a good experience at all.
(Individual traveler, booked 1 room), from US flag
18-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $64.96 average nightly rate.
"Gross"
Overall Score2.0/ 5
Dead bugs in light and on wall Shower head was moldy Trash was left on the floor from previous guest Crack in the wall Bathroom door frame was rusted and paint was chipping off.
(Individual traveler, booked 1 room), from US flag
16-Jul-2019 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $73.44 average nightly rate.
"Clean and efficient."
Overall Score4.0/ 5
Good Coffee.
(Individual traveler, booked 1 room), from US flag
22-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $64.80 average nightly rate.
"Average, small room."
Overall Score3.0/ 5
This is my first experience with this chain. It is average with a small room.
(Individual traveler, booked 1 room), from US flag
17-Jan-2019 Verified Review, stayed from Wed Jan 16 to Fri Jan 18 2019 at a $45.90 average nightly rate.

Summary of Verified Reviews

45
Poor

Summary of 551 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 45/100 based on reviews from all travelers.

"Inadequate rooms with subpar service. Vibe is not too good. Great location."

Location

72/100
30 reviews

"Great location."

Service

46/100
132 reviews

"Moderately professional service but unfriendly reception." Housekeeping and management are lacking.

Comfort

36/100
114 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Room

31/100
260 reviews

"Small, under-maintained room with inadequate A/C." Poor beds and room cleanliness. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Breakfast

28/100
55 reviews

"Breakfast affordable but not highly reviewed."

Vibe

23/100
51 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Relatively modern hotel.

Cleanliness

20/100
208 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

9/100
118 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 41/100 based on reviews from families.

"Fair breakfast prices."

Location

70/100
6 reviews

"Location is ok."

Service

46/100
36 reviews

"Complaints about reception and the friendliness of staff."

Comfort

38/100
27 reviews

"Room is acceptable, but beds have issues with comfort."

Breakfast

30/100
19 reviews

"Breakfast affordable but not highly reviewed."

Room

28/100
62 reviews

"Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." Poor beds and room cleanliness. Shower can be a problem.

Cleanliness

22/100
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

20/100
17 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

8/100
39 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 37/100 based on reviews from couples.

"Good location."

Location

75/100
5 reviews

"Great location."

Service

42/100
11 reviews

"Complaints about reception and the friendliness of staff."

Comfort

36/100
13 reviews

"Not very comfortable, with poor beds."

Room

27/100
28 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly-maintained rooms with subpar TVs.

Breakfast

23/100
8 reviews

"Breakfast can be improved."

Vibe

21/100
6 reviews

"Vibe is not too good."

Cleanliness

18/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

11/100
11 reviews

"Hotel buildings could use some improvement."

Rated 40/100 based on reviews from solo travelers.

"Great location."

Location

70/100
5 reviews

"Great location."

Service

44/100
7 reviews

"Service could be improved."

Comfort

35/100
6 reviews

"Not very comfortable, with poor beds."

Room

26/100
13 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

18/100
9 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 55/100 based on reviews from business travelers.

""

Service

50/100
7 reviews

"Generally poor but acceptably friendly service."

Comfort

42/100
7 reviews

"Not very comfortable, with poor beds."

Room

35/100
12 reviews

"Poor beds in rooms needing some cleaning."

Cleanliness

27/100
14 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

13/100
6 reviews

"Hotel buildings could use some improvement."

Rated 39/100 based on reviews from all travelers.

"Inadequate rooms with subpar service. Vibe is not too good. Great location."

Location

72/100
30 reviews

"Great location."

Service

46/100
131 reviews

"Moderately professional service but unfriendly reception." Housekeeping and management are lacking.

Comfort

36/100
114 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Room

31/100
258 reviews

"Small, under-maintained room with inadequate A/C." Poor beds and room cleanliness. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Breakfast

28/100
54 reviews

"Breakfast affordable but not highly reviewed."

Vibe

23/100
51 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Relatively modern hotel.

Cleanliness

19/100
206 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

9/100
118 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 37/100 based on reviews from families.

"Fair breakfast prices."

Location

70/100
6 reviews

"Location is ok."

Service

46/100
36 reviews

"Complaints about reception and the friendliness of staff."

Comfort

38/100
27 reviews

"Room is acceptable, but beds have issues with comfort."

Breakfast

30/100
19 reviews

"Breakfast affordable but not highly reviewed."

Room

28/100
62 reviews

"Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." Poor beds and room cleanliness. Shower can be a problem.

Cleanliness

22/100
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

20/100
17 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

8/100
39 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 32/100 based on reviews from couples.

"Good location."

Location

75/100
5 reviews

"Great location."

Service

42/100
11 reviews

"Complaints about reception and the friendliness of staff."

Comfort

36/100
13 reviews

"Not very comfortable, with poor beds."

Room

27/100
28 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly-maintained rooms with subpar TVs.

Breakfast

23/100
8 reviews

"Breakfast can be improved."

Vibe

21/100
6 reviews

"Vibe is not too good."

Cleanliness

18/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

11/100
11 reviews

"Hotel buildings could use some improvement."

Rated 38/100 based on reviews from solo travelers.

"Great location."

Location

70/100
5 reviews

"Great location."

Service

44/100
7 reviews

"Service could be improved."

Comfort

35/100
6 reviews

"Not very comfortable, with poor beds."

Room

26/100
13 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

18/100
9 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 57/100 based on reviews from business travelers.

""

Service

50/100
7 reviews

"Generally poor but acceptably friendly service."

Comfort

42/100
7 reviews

"Not very comfortable, with poor beds."

Room

35/100
12 reviews

"Poor beds in rooms needing some cleaning."

Cleanliness

27/100
14 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

13/100
6 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Property Description

With a stay at Microtel Inn & Suites by Wyndham West Chester in West Chester, you'll be in the business district, within a 5-minute drive of West Chester University of Pennsylvania and Tee It Up Golf Center. This hotel is 9.6 mi (15.4 km) from Longwood Gardens and 12.6 mi (20.3 km) from Winterthur Museum, Garden and Library.

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tee It Up Golf Center - 0.9 km / 0.5 mi
West Chester University of Pennsylvania - 1.9 km / 1.2 mi
Chester County Historical Society - 3.1 km / 2 mi
Chester County Hospital - 4 km / 2.5 mi
Cheyney University - 6.9 km / 4.3 mi
American Helicopter Museum and Education Center - 6.9 km / 4.3 mi
Brandywine Picnic Park - 7.2 km / 4.5 mi
QVC Studio Park - 7.4 km / 4.6 mi
Brandywine Creek - 7.6 km / 4.7 mi
Ridley Creek - 8.3 km / 5.2 mi
Lifecare Hospital - 9 km / 5.6 mi
Arasapha Farms - 9.4 km / 5.8 mi
Golf Course at Glen Mills - 9.4 km / 5.8 mi
Historic Sugartown - 11 km / 6.9 mi
Brandywine River Museum - 11.6 km / 7.2 mi

The nearest airports are:
Philadelphia International Airport (PHL) - 37.5 km / 23.3 mi
Blue Bell, PA (BBX-Wings Field) - 43.8 km / 27.2 mi

The preferred airport for Microtel Inn & Suites by Wyndham West Chester is Philadelphia International Airport (PHL).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Chester? This hotel has facilities measuring 50 square feet (5 square meters), including a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area. Additional amenities at this hotel include a picnic area and barbecue grills.

Green Sustainability

no

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Number of meeting rooms - 1
  • Conference space size (meters) - 5
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Free breakfast
  • Express check-out
  • Total number of rooms - 102
  • Number of floors - 3
  • Professional property host/manager
  • No cribs (infant beds) available
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Multilingual staff
  • 24-hour front desk
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 50
  • 24-hour business center

Airport & Shuttle Information

27 miles from Philadelphia International Airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary continental breakfast that consist of mutilple grab and go items, fresh fruit and delicious Belgain waffles.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

no pets

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Property confirms they are implementing enhanced cleaning measures

About Microtel Inns

  • Enjoy a comfortable night's stay with DreamWellTM bedding
  • Breakfast bar offering cold and hot options
  • Free wireless internet and local phone calls
  • U.S. locations offer free long-distance calls anywhere in the U.S.
  • Wonderful property for travelers with disabilities and special needs

The Microtel Inns highlights above are subject to change without notice.

Seasonality and Projections at Microtel Inn & Suites by Wyndham West Chester

Rate fluctuations of Microtel Inn & Suites by Wyndham West Chester

This chart illustrates fluctuations of sleeping room prices for both group quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The lowest group or meeting displayed is 10.9% in the month of March 2020 and the highest average individual rate is $101 in the month of April 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Microtel Inn & Suites by Wyndham West Chester in a month when rates are lower.

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Testimonials:

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