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Best Western Concord Inn & Suites

97 Hall St, Concord, NH 03301 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Capitol Center for the Arts
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 547 guest reviews

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  • Free wired internet
  • Pool hoist on site
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast to go
  • Free breakfast
Select Your Room:
05/20/2022 - 05/21/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Concord Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Annoying."
Overall Score2.0/ 5
Hot tub was cold. dirty towels. dirty pillow. Smelled in the room.
(Individual traveler, booked 1 room), from US flag
16-Feb-2021 Verified Review, stayed from Sat Feb 13 to Sun Feb 14 2021 at a $129.00 average nightly rate.
"Clean, comfortable, good amenities. TV remote did not work."
Overall Score5.0/ 5
A bit on the pricy side, but clean, comfortable and restful.
(Individual traveler, booked 1 room), from US flag
01-Oct-2020 Verified Review, stayed from Wed Sep 30 to Thu Oct 01 2020 at a $112.99 average nightly rate.
"Great Hotel!"
Overall Score5.0/ 5
I stayed there during a college drop off weekend. The staff was very friendly, helpful and polite. Check in and out was very efficient.
(Individual traveler, booked 1 room), from US flag
16-Aug-2020 Verified Review, stayed from Thu Aug 13 to Fri Aug 14 2020 at a $104.99 average nightly rate.
"This hotel is very clean and comfortable! ????."
Overall Score4.0/ 5
I would come back in the near future. ????????.
(Individual traveler, booked 1 room), from US flag
08-Aug-2020 Verified Review, stayed from Sat Aug 08 to Sun Aug 09 2020 at a $190.99 average nightly rate.
"Over Priced"
Overall Score4.0/ 5
staff very helpful and very very nice.
(Individual traveler, booked 1 room), from US flag
05-Aug-2020 Verified Review, stayed from Sat Aug 01 to Mon Aug 03 2020 at a $160.49 average nightly rate.
"Evaluation"
Overall Score4.0/ 5
Helpful, Friendly, courteous. Roomy rooms, excellent breakfast except eggs were watery.
(Individual traveler, booked 1 room), from US flag
20-Aug-2019 Verified Review, stayed from Thu Aug 15 to Sun Aug 18 2019 at a $111.79 average nightly rate.
"Great"
Overall Score5.0/ 5
Good
(Individual traveler, booked 1 room), from US flag
19-Jun-2019 Verified Review, stayed from Sun Jun 16 to Mon Jun 17 2019 at a $111.60 average nightly rate.
"Great place to stay, but book the third floor."
Overall Score4.0/ 5
Initially, I was assigned to a second floor room. After coming to my room I heard the people upstairs pacing back and forth as the ceiling/floor squeaked and rumbled. I went back to the front desk and they reassigned me to a third floor room with no hassle at all. so the staff was very accommodating. If you aren't so lucky, depending upon your upstairs neighbor, you may ahve to put up with the noise.
(Individual traveler, booked 1 room), from US flag
13-May-2019 Verified Review, stayed from Fri May 10 to Sat May 11 2019 at a $119.79 average nightly rate.
"My Stay"
Overall Score5.0/ 5
My Stay at Best Western was everthing I wanted. A beautiful room with gracious service by all. Thank you Best Western for being Best at what you do and provide to travelers.
(Individual traveler, booked 1 room), from US flag
10-Apr-2019 Verified Review, stayed from Mon Apr 08 to Wed Apr 10 2019 at a $92.70 average nightly rate.
"Clean friendly good price great breakfast."
Overall Score5.0/ 5
Clean,friendly,good price. Great breakfast.
(Individual traveler, booked 1 room), from US flag
19-Feb-2019 Verified Review, stayed from Mon Feb 18 to Tue Feb 19 2019 at a $89.23 average nightly rate.

Summary of Verified Reviews

75
Good

Summary of 514 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Fair business hotel. Close to the city center. Great pool."

Pool

88/100
32 reviews

"Clean pool area."

Location

88/100
36 reviews

"Great location somewhat accessible by car."

Service

82/100
130 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Wellness Area

80/100
21 reviews

"Great wellness & sports facilities."

Breakfast

75/100
47 reviews

"Tasty breakfast."

Room

53/100
153 reviews

"Average rooms with kitchenettes." Bathrooms and bedrooms are poorly cleaned and a bit old. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

Cleanliness

52/100
111 reviews

"Quite clean. Rooms and bathrooms are untidy, but pool area is clean." Hotel facilities could use a good clean.

Comfort

40/100
82 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Amenities

38/100
27 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 61/100 based on reviews from families.

"Friendly service. Great reception."

Pool

90/100
12 reviews

"Great pool."

Location

88/100
6 reviews

"Great location."

Wellness Area

84/100
7 reviews

"Great wellness & sports facilities."

Service

77/100
31 reviews

"Friendly service and great reception."

Breakfast

76/100
13 reviews

"Tasty breakfast."

Cleanliness

48/100
33 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

43/100
34 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Vibe

41/100
6 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Comfort

35/100
20 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

34/100
12 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 69/100 based on reviews from couples.

"Great location."

Pool

88/100
5 reviews

"Great pool."

Location

87/100
11 reviews

"Great location."

Service

82/100
11 reviews

"Fantastic service."

Breakfast

75/100
9 reviews

"Tasty breakfast."

Cleanliness

55/100
15 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

49/100
21 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

42/100
12 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 77/100 based on reviews from solo travelers.

""

Room

51/100
5 reviews

"Room is all right."

Rated 66/100 based on reviews from all travelers.

"Fair business hotel. Close to the city center. Great pool."

Pool

88/100
32 reviews

"Clean pool area."

Location

88/100
35 reviews

"Good location, but hard to reach by car."

Service

82/100
130 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Wellness Area

80/100
21 reviews

"Great wellness & sports facilities."

Breakfast

75/100
47 reviews

"Tasty breakfast."

Room

53/100
151 reviews

"Average rooms with kitchenettes." Bathrooms and bedrooms are poorly cleaned and a bit old. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

Cleanliness

51/100
110 reviews

"Quite clean. Rooms and bathrooms are untidy, but pool area is clean." Hotel facilities could use a good clean.

Comfort

40/100
81 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Amenities

38/100
27 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 58/100 based on reviews from families.

"Friendly service. Great reception."

Pool

90/100
12 reviews

"Great pool."

Location

88/100
6 reviews

"Great location."

Wellness Area

84/100
7 reviews

"Great wellness & sports facilities."

Service

77/100
31 reviews

"Friendly service and great reception."

Breakfast

76/100
13 reviews

"Tasty breakfast."

Cleanliness

48/100
33 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

43/100
34 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Vibe

41/100
6 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Comfort

35/100
20 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

34/100
12 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 66/100 based on reviews from couples.

"Great location."

Pool

88/100
5 reviews

"Great pool."

Location

87/100
10 reviews

"Great location."

Service

82/100
11 reviews

"Fantastic service."

Breakfast

75/100
9 reviews

"Tasty breakfast."

Cleanliness

55/100
15 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

49/100
20 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

42/100
11 reviews

"Not very comfortable, with poor beds."

Review Semantics by TrustYou

Property Description

The Best Western Inn & Suites, Concord NH is located right in the heart of the Capital City. We are a perfect location for groups of all sizes, sports teams, weddings or just a weekend away. We are the proud winners of now 3 Outstanding Quality Assurance Awards! Chairman award winner for January 2009, Chairwoman award June 2009, and Chairwoman award in January 2010! Enjoy a relaxing night away in one of our over-sized rooms complete with mini refrigerator, microwave and wet-bar. New bedding arrived in March 2009. Our deluxe continental breakfast is a great way to start your morning, enjoy a fresh hot waffle while catching up on the news in our breakfast room located right off the lobby. Coffee, teas and hot chocolate are also available. We have a meeting room located near the lobby that will accommodate up to 25 people.Relax and unwind in our beautiful in-door pool and Jacuzzi. Let the Best Western Concord Inn & Suites in the heart of Concord NH be your new Home away from Home.

Amenities / Features


  • Check In: 2:00 pm - 6:00 am
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Manchester-Boston Regional Airport is 18 miles from the hotel. No Shuttle, cab cost is approximately $40 to $50.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full Hot Continental Breakfast including: Eggs, Bacon or Sausage, Waffles, Bagels, Muffins, Yogurt, Fruit, Juice, Coffee, etc.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free parking around the building

Internet / WiFI

Free Wi-Fi throughout the building

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Group vs. Individual Rates at Best Western Concord Inn & Suites

Rate fluctuations of Best Western Concord Inn & Suites

The chart above shows trends of prices for both group rates and the best individual traveler prices our system could find at the time the group bid was placed. The lowest group/meeting rate displayed is 44.6% in the month of September 2022 and the highest average individual rate is $269 in the month of September 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Concord Inn & Suites in a month when rates are lower.

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