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Quality Inn & Suites

3537 W Broadway, Council Bluffs, IA 51501 US near Exit 53b on I-29 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Harrah's Council Bluffs Casino
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Not clean at all!"
Overall Score2.0/ 5
The inside of room was not clean. We didn’t get any soap, shampoo, etc. Couch was stained. And outside the property had a lot of litter.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Sun Aug 08 to Mon Aug 09 2021 at a $89.99 average nightly rate.
"Unpleasant"
Overall Score1.0/ 5
Bad Accommodations.
(Individual traveler, booked 1 room), from US flag
27-Jun-2021 Verified Review, stayed from Thu Jun 24 to Sat Jun 26 2021 at a $179.99 average nightly rate.
"Extremely run down property."
Overall Score1.0/ 5
Indifferent staff until I discovered first room was not cleaned since previous occupant and second room had a non functional toilet. The third room was a re purposed smoking room complete with cigarette burns on bathroom sink and smoke smell. Advertised breakfast consisted of sugared cranberry drink/small activa yogurt cups/ a few packets of instant oatmeal (one spoon in spoon dispenser) and a communal half gallon of milk. The WiFi was not working. I would not recommend this to anyone.
(Individual traveler, booked 1 room), from US flag
16-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $135.99 average nightly rate.
"Very nice ladies at the desk."
Overall Score1.0/ 5
Could not take the muskie smell and no elevator for my disable husband.
(Individual traveler, booked 1 room), from US flag
12-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $127.99 average nightly rate.
"Absolutely disgusting, unsanitary and overall not a safe enviorment."
Overall Score1.0/ 5
When first arrived in our hotel room, the smell of urine and cigarettes (supposedly being smoke free rooms) fills your nose. The pullout couch had crushed up chip crumbs from last people who stayed in the room. Beds were stained all over (might have to do with the urine smell). The windows are fogged up to the point you can’t see out of them. The sink handle was completely broken and came off. Seems to cater to longterm customers. Parking lot is sketchy with crackheads walking around. Front desk lady was rude and not accommodating at all. Do not stay here.
(Individual traveler, booked 1 room), from US flag
18-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $81.99 average nightly rate.
"Little Disappointed."
Overall Score3.0/ 5
When we arrived, we were given a room that was not cleaned, bed not made, paper on the floor. We were given another room, but needed pillows on the bed. They said they would bring them around 3. At 10:00 I had to go to front desk and ask fir pillows, which the front desk person had to take from another room. Other than that, we had a good stay.
(Individual traveler, booked 1 room), from US flag
20-Feb-2021 Verified Review, stayed from Wed Feb 17 to Fri Feb 19 2021 at a $71.99 average nightly rate.
"two beds broke and no remote for the TV."
Overall Score2.0/ 5
two of the beds were broke and a remote was missing for the TV the room was dirty but the service was pretty good by the staff.
(Individual traveler, booked 1 room), from US flag
07-Dec-2020 Verified Review, stayed from Fri Dec 04 to Sat Dec 05 2020 at a $65.00 average nightly rate.
"Heater stunk! Kicked on and off every five min."
Overall Score1.0/ 5
I will never stay there again! It was run down! Bed not comfortable! Shower needs redone.
(Individual traveler, booked 1 room), from US flag
18-Oct-2020 Verified Review, stayed from Fri Oct 16 to Sat Oct 17 2020 at a $65.99 average nightly rate.
"It was a nice room, bathroom and good facilities."
Overall Score5.0/ 5
It's a nice hotel and breakfast was very filling. Nice parking lot and respectful as well as courteous front office staff. It's where I would like to stay next time I am in town.
(Individual traveler, booked 1 room), from US flag
13-Apr-2019 Verified Review, stayed from Wed Apr 10 to Thu Apr 11 2019 at a $45.00 average nightly rate.
"Unpleasant Stay"
Overall Score2.0/ 5
“NOTE: THESE REVIEWS ARE FROM PRIOR MANAGEMENT”It was one of the most unpleasant rooms I have ever had at because the mold triggered my allergies and asthma. We chose this hotel explicitly because they had a shuttle to an event, but then after the event, told us that the "transmission went out" and didn't offer any help with another ride.
(Individual traveler, booked 1 room), from US flag
29-Sep-2014 Verified Review

Summary of Verified Reviews

50
Poor

Summary of 538 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 50/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved. Vibe is not too good."

Service

67/100
98 reviews

"Decent reception, with friendly but unprofessional staff."

Pool

58/100
43 reviews

"Ordinary pool."

Location

57/100
34 reviews

"Location is ok. Good accessibility by car."

Value

53/100
43 reviews

"Fairly good value for money. Acceptable breakfast prices."

Room

31/100
188 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Spacious rooms with subpar beds and A/C. Shower can be a problem.

WiFi

31/100
9 reviews

"Wifi quality could be improved."

Cleanliness

21/100
116 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

20/100
45 reviews

"Breakfast is reasonably priced, but not exceptional."

Vibe

17/100
31 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier.

Amenities

17/100
43 reviews

"Older facilities and unpleasant entrance area."

Food

10/100
12 reviews

"Food could be better."

Rated 40/100 based on reviews from families.

""

Pool

63/100
11 reviews

"Ordinary pool."

Service

63/100
21 reviews

"Service is friendly enough, with acceptable reception staff."

Location

55/100
5 reviews

"Location is ok."

Value

50/100
6 reviews

"Fairly good value for money."

Room

23/100
56 reviews

"Large but run-down rooms with inadequate bathrooms." Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Amenities

17/100
10 reviews

"Hotel buildings could use some improvement."

Breakfast

16/100
16 reviews

"Breakfast can be improved."

Cleanliness

15/100
32 reviews

"Rooms could be cleaner."

Vibe

13/100
6 reviews

"Vibe is not too good."

Rated 45/100 based on reviews from couples.

"Good service."

Service

70/100
5 reviews

"Fantastic service."

Room

28/100
18 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

21/100
8 reviews

"Bathrooms and rooms are untidy."

Rated 45/100 based on reviews from business travelers.

""

Room

28/100
5 reviews

"Room needs to be improved."

Cleanliness

22/100
5 reviews

"Could use a good cleaning."

Rated 39/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved. Vibe is not too good."

Service

67/100
96 reviews

"Decent reception, with friendly but unprofessional staff."

Pool

58/100
43 reviews

"Ordinary pool."

Location

56/100
32 reviews

"Location is ok. Good accessibility by car."

Value

55/100
42 reviews

"Fairly good value for money. Acceptable breakfast prices."

Room

32/100
185 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Spacious rooms with subpar beds and A/C. Shower can be a problem.

WiFi

31/100
9 reviews

"Wifi quality could be improved."

Cleanliness

21/100
115 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

20/100
45 reviews

"Breakfast is reasonably priced, but not exceptional."

Vibe

17/100
31 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier.

Amenities

17/100
42 reviews

"Older facilities and unpleasant entrance area."

Food

10/100
12 reviews

"Food could be better."

Rated 34/100 based on reviews from families.

""

Pool

63/100
11 reviews

"Ordinary pool."

Service

63/100
21 reviews

"Service is friendly enough, with acceptable reception staff."

Location

55/100
5 reviews

"Location is ok."

Value

50/100
6 reviews

"Fairly good value for money."

Room

23/100
54 reviews

"Large but run-down rooms with inadequate bathrooms." Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Amenities

17/100
10 reviews

"Hotel buildings could use some improvement."

Breakfast

16/100
16 reviews

"Breakfast can be improved."

Cleanliness

15/100
32 reviews

"Rooms could be cleaner."

Vibe

13/100
6 reviews

"Vibe is not too good."

Rated 38/100 based on reviews from couples.

"Good service."

Service

70/100
5 reviews

"Fantastic service."

Room

28/100
18 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

21/100
8 reviews

"Bathrooms and rooms are untidy."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn & Suites places you in the heart of Council Bluffs, within a 5-minute drive of Heartland of America Park and Spirit of Nebraska's Wilderness Park. This hotel is 1.3 mi (2.1 km) from Dodge Riverside Golf Club and 1.3 mi (2.2 km) from Harrah's Council Bluffs Casino.

A complimentary buffet breakfast is served daily from 6 AM to 9 AM.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tom Hanafan River's Edge Park - 2.1 km / 1.3 mi
Harrah's Council Bluffs Casino - 2.1 km / 1.3 mi
Dodge Riverside Golf Club - 2.1 km / 1.3 mi
Ameristar Casino Hotel at Council Bluffs - 2.7 km / 1.7 mi
Joe's Karting - 2.8 km / 1.8 mi
Bob Kerrey Pedestrian Bridge - 2.9 km / 1.8 mi
Mid-America Center - 3.4 km / 2.1 mi
Lewis & Clark Landing - 3.4 km / 2.1 mi
Horseshoe Council Bluffs - 3.7 km / 2.3 mi
Heartland of America Park - 3.8 km / 2.4 mi
CHI Health Center Omaha - 4.1 km / 2.6 mi
Pioneer Courage Park - 4.2 km / 2.6 mi
Holland Performing Arts Center - 4.2 km / 2.6 mi
Gene Leahy Mall - 4.2 km / 2.6 mi
TD Ameritrade Park Omaha - 4.4 km / 2.7 mi

The nearest airports are:
Eppley Field Airport (OMA) - 8.5 km / 5.3 mi
Omaha, NE (MIQ-Millard) - 26.9 km / 16.7 mi

The preferred airport for Quality Inn & Suites is Eppley Field Airport (OMA).

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Council Bluffs? This hotel features 1830 square feet (170 square meters) of event facilities. Free self parking is available onsite.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Green Sustainability

We do recycle, and we use energy efficient appliances and lighting.We are a bronze green member on TripAdvisor.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 20
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 170
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Total number of rooms - 89
  • Number of floors - 2
  • No elevators
  • RV, bus, truck parking
  • Indoor pool
  • Luggage storage
  • Free breakfast
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Water dispenser
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Conference space
  • Computer station
  • Conference space size (feet) - 1830

Airport & Shuttle Information

Free Shuttle all day to Epply Airport, or five mile radius of hotel.

Local Shuttle Info: 6-Passenger Mini Van will shuttle to events upon requests, shuttle is complimentary.

Breakfast Information

Our fresh hot breakfast will suite any travelers needs to get that good start to any day. Free hot buffet style breakfast. Scrambled eggs, Sausage, Home Fries, Waffles, Fruit, Bagels, Doughnuts, Oatmeal, Coffees & Juices, Yogurts and more.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs are allowed

Pets allowed

Pets welcome with $25 fee

Parking Info

We have a parking lot on each side of the hotel and it is secured with cameras and plenty of light for safety.

Internet / WiFI

Free Wi-Fi Throughout the hotel

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 25.00 per week
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality of Hotel Rates at Quality Inn & Suites

Rate fluctuations of Quality Inn & Suites

Above shows seasonality of room prices for both our group quotes and the lowest individual traveler rates our system could find at the time the group offer was entered. The best group deal shown is 16.6% in January 2020 and the highest average individual rate is $83 in the month of April 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites in a month when rates are lower.

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