Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Sleep Inn Charleston West Ashley
Below are the verified reviews from guests that we have booked recently:
"Hotel sufficient. All employees lack positivity."
Overall Score3.0/5
Hotel room was sufficient for my needs. Every employee I interacted with from checking to departure had poor attitude. Every single one! Will not be staying here again as service is what sets one hotel apart from another. And this one was not customer oriented. Salty attitudes all over the place.
Elliott F. (Individual traveler, booked 1 room), from
11-Dec-2021 Verified Review, stayed from Fri Dec 10 to Sat Dec 11 2021 at a $138.99 average nightly rate.
"Very friendly staff very helpful."
Overall Score4.0/5
This hotel got us in the same day. Was pet friendly and the fees were not outrageous. Would stay there again.
Amber W. (Individual traveler, booked 1 room), from
21-Jul-2021 Verified Review, stayed from Sat Jul 17 to Wed Jul 21 2021 at a $138.74 average nightly rate.
"Dirty and Smelled Like Weed."
Overall Score1.0/5
We stayed for two nights and after we checked in the first night we went to our room and smelled weed all down the hallway. My husband asked to change rooms and they said they couldn't because they were booked for the holiday. He passed another guy in the hallway who said he asked for his money back due to the weed and pot smell and front desk said they'd give a refund, but they'd have leave the hotel. All of Charleston was booked so there was no where else to go. And the showers in the rooms were not very clean. It's funny how businesses are using COVID as an excuse not to do their jobs or clean very well. And the hotel does not have a pool; they share one with the hotel next door. ALSO, they don't clean during your stay or bring you extra towels or wash cloths! They had no free breakfast bar; only small menu with brown bag items you could choose from. Only one out of our three breakfast bag orders for our breakfast was correct. And some of the staff were very unfriendly. Our stay way awful and I think my son has a respiratory illness from all the damn week smoke flooding the air vents and the hallway. We should have just called the police. Not only will we never stay here again, we'll never stay with this chain of hotels again either. It's awful! The only thing good was the bedsheets were clean.
Jennifer S. (Individual traveler, booked 1 room), from
02-Jun-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $101.99 average nightly rate.
"Front desk staff."
Overall Score2.0/5
Front desk staff not courteas.
Sharon P. (Individual traveler, booked 1 room), from
30-May-2021 Verified Review, stayed from Tue May 18 to Wed May 19 2021 at a $113.99 average nightly rate.
"Front desk staff."
Overall Score2.0/5
Front desk staff not courteas.
Sharon P. (Individual traveler, booked 1 room), from
21-May-2021 Verified Review, stayed from Tue May 18 to Wed May 19 2021 at a $113.99 average nightly rate.
"Great Experience"
Overall Score5.0/5
We were skeptical given how affordable it was and pet friendly but we were pleasantly surprised. Pleasant staff, clean room, quiet and convenient. And due to Covid restrictions no live breakfast but you fill out a menu and they prepackage breakfast and have at front desk by room number.
William B. (Individual traveler, booked 1 room), from
29-Nov-2020 Verified Review, stayed from Sat Nov 28 to Sun Nov 29 2020 at a $89.99 average nightly rate.
"Convenient location, comfortable king sized bed, excellent pool."
Overall Score4.0/5
Not a huge room, nor a dining table, but good TV, great bed and A/C, good layout. Once we figured out the Keurig. and give the frig a while to chill it will! Good lighting options, no full length mirror. We had "hot" water once in three nights, but it was warm enough. The fragrance of the soap/shampoo is awful and the room smells some of that but you may like it. Shares a really nice pool with the Best Western next door. Covid meant bagged, Continental FREE breakfast which was fine. Convenient location to downtown but it can be tough turning left out of the parking lot. Room 110, ground floor, view of the bushes and really, it was fine for the location, short walk to good BBQ.
Ramona M. (Individual traveler, booked 1 room), from
07-Sep-2020 Verified Review, stayed from Thu Sep 03 to Sun Sep 06 2020 at a $120.41 average nightly rate.
"Only complaint was flying termites around back door."
Overall Score4.0/5
The beds were very comfortable! The front desk person was very friendly and nice when we checked in on Saturday, May 23. When we checked out May 24, not so much. The only complaint we have was at the back entrance. There were a LOT of flying termites or whatever they were,all around the door and getting on people coming in.
David R. (Individual traveler, booked 1 room), from
26-May-2020 Verified Review, stayed from Sat May 23 to Sun May 24 2020 at a $122.58 average nightly rate.
"It's good but needs to have more channels on the TV for yhe prices."
Overall Score5.0/5
Need more TV channels.
Annie W. (Individual traveler, booked 1 room), from
04-Mar-2020 Verified Review, stayed from Sun Mar 01 to Mon Mar 02 2020 at a $89.99 average nightly rate.
"Excellent value, clean, good breakfast."
Overall Score4.0/5
Excellent value clean bright rooms excellent breakfast.
Tyrone S. (Individual traveler, booked 1 room), from
27-Jan-2020 Verified Review, stayed from Sat Jan 25 to Mon Jan 27 2020 at a $73.27 average nightly rate.
"Terrible"
Overall Score4.0/5
We booked with hotels.com And were told we would have three suites with two double beds then I even have suits at sleep in hotel. .Just another scam as usual.
Michael Q. (Individual traveler, booked 1 room), from
29-Mar-2019 Verified Review, stayed from Thu Mar 28 to Fri Mar 29 2019 at a $145.09 average nightly rate.
"Bring air freshener."
Overall Score4.0/5
everything was great except the smell. room and hallway both smelled like a laundry hamper. aside from that, the staff was wonderfully professional, helpful and friendly. free breakfast was great and well served. just feet away from the bus stop which takes you downtown and drops you by the Charleston visitors center. 5 out of five aside from the smell. best value in the area. Thank You!
Paul M. (Individual traveler, booked 1 room), from
18-Nov-2018 Verified Review, stayed from Sat Nov 10 to Tue Nov 13 2018 at a $93.49 average nightly rate.
"Great place to stay."
Overall Score5.0/5
My two night stay at the Sleep Inn was an enjoyable experience. The staff was super friendly and Sonja at the front desk treated me like family and made me feel at home. The breakfast was nicely presented, the rooms were clean, and attention to detail was evident.
Sue H. (Individual traveler, booked 1 room), from
07-Apr-2014 Verified Review
Summary of Verified Reviews
81
Very Good
Summary of 724 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good city hotel. Close to the city center with easily acessible parking. Great pool."
Location
88/100
80 reviews
"Great, central location, and okay parking."
Pool
83/100
25 reviews
"Great pool."
Service
81/100
172 reviews
"Friendly and professional service, with great reception but subpar housekeeping."
Breakfast
76/100
83 reviews
"Tasty breakfast."
Room
61/100
226 reviews
"Rooms are fine; small but very peaceful."Poorly maintained and cleaned rooms, with substandard furnishing and A/C.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Cleanliness
39/100
168 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 74/100 based on reviews from families.
"Great pool. Comfortable beds."
Location
87/100
20 reviews
"Great location with good parking availability."
Pool
84/100
7 reviews
"Great pool."
Service
77/100
41 reviews
"Friendly service and great reception."
Breakfast
72/100
23 reviews
"Tasty breakfast."
Room
58/100
64 reviews
"Great beds in okay rooms."Small, poorly cleaned and maintained rooms and bathrooms.Shower can be a problem.
Cleanliness
42/100
48 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 74/100 based on reviews from couples.
"Great reception."
Location
89/100
18 reviews
"Great location."
Service
82/100
28 reviews
"Friendly service and great reception."
Breakfast
73/100
14 reviews
"Tasty breakfast."
Room
58/100
40 reviews
"Great beds in okay rooms."Inadequately cleaned and maintained rooms and bathrooms.
Cleanliness
34/100
24 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
26/100
11 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 73/100 based on reviews from solo travelers.
"Terrific location. Great service."
Location
90/100
5 reviews
"Great location."
Service
81/100
7 reviews
"Fantastic service."
Breakfast
76/100
6 reviews
"Tasty breakfast."
Room
46/100
7 reviews
"Rooms could be cleaner."
Cleanliness
31/100
6 reviews
"Rooms could be cleaner."
Rated 72/100 based on reviews from all travelers.
"Good city hotel. Close to the city center with easily acessible parking. Great pool."
Location
88/100
78 reviews
"Great, central location, and okay parking."
Pool
82/100
23 reviews
"Great pool."
Service
81/100
169 reviews
"Friendly, professional service, however housekeeping is less well rated."
Breakfast
76/100
83 reviews
"Tasty breakfast."
Room
61/100
224 reviews
"Rooms are fine; small but very peaceful."Poorly maintained and cleaned rooms, with substandard furnishing and A/C.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Cleanliness
39/100
164 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 72/100 based on reviews from families.
"Great pool. Comfortable beds."
Location
87/100
20 reviews
"Great location with good parking availability."
Pool
84/100
7 reviews
"Great pool."
Service
76/100
40 reviews
"Friendly service and great reception."
Breakfast
72/100
23 reviews
"Tasty breakfast."
Room
57/100
63 reviews
"Great beds in okay rooms."Small, poorly cleaned and maintained rooms and bathrooms.Shower can be a problem.
Cleanliness
42/100
47 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 68/100 based on reviews from couples.
"Comfortable beds."
Location
89/100
18 reviews
"Great location."
Service
82/100
27 reviews
"Friendly service and great reception."
Breakfast
73/100
14 reviews
"Tasty breakfast."
Room
58/100
40 reviews
"Great beds in okay rooms."Inadequately cleaned and maintained rooms and bathrooms.
Cleanliness
34/100
24 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
26/100
11 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 71/100 based on reviews from solo travelers.
"Great service. Good breakfast."
Service
81/100
6 reviews
"Fantastic service."
Breakfast
76/100
6 reviews
"Tasty breakfast."
Room
46/100
7 reviews
"Rooms could be cleaner."
Cleanliness
31/100
6 reviews
"Rooms could be cleaner."
Customer Reviews of Sleep Inn Charleston West Ashley
4.2 of 5Overall
4.0 of 5Amenities
4.6 of 5Location
4.2 of 5Cleanliness
4.2 of 5Comfort
4.2 of 5Condition
4.3 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Sleep Inn Charleston - West Ashley, you'll be centrally located in Charleston, within a 10-minute drive of College of Charleston and Charleston City Market. This hotel is 6.1 mi (9.8 km) from Port of Charleston Cruise Terminal and 6.1 mi (9.9 km) from Waterfront Park.
A complimentary continental breakfast is included.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Citadel Mall - 3 km / 1.9 mi Harborage at Ashley Marina - 5.3 km / 3.3 mi Charleston City Marina - 5.8 km / 3.6 mi Medical University of South Carolina - 6.5 km / 4 mi The Citadel - 6.9 km / 4.3 mi American Theater - 7.2 km / 4.5 mi Music Farm - 7.3 km / 4.5 mi Charleston Visitor Center - 7.4 km / 4.6 mi Cannon Park - 7.4 km / 4.6 mi Charleston Music Hall - 7.4 km / 4.6 mi Marion Square - 7.5 km / 4.6 mi Charleston Museum - 7.6 km / 4.7 mi Cathedral of Saint John the Baptist - 7.6 km / 4.7 mi Joseph Manigault House - 7.6 km / 4.7 mi The Governor's House Inn - 7.7 km / 4.8 mi
The preferred airport for Sleep Inn Charleston - West Ashley is Charleston Intl. Airport (CHS) - 14.9 km / 9.3 mi
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Free WiFi
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Braille or raised signage
Well-lit path to entrance
Assistive listening devices available
Picnic area
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Total number of rooms - 74
Number of floors - 4
Professional property host/manager
No rollaway/extra beds available
RV, bus, truck parking
Luggage storage
Free breakfast
Visual alarms in hallways
Business center
Handrails in stairways
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Use of nearby fitness center (discount)
Elevator
Free self parking
Terrace
Wheelchair accessible path of travel
Concierge services
Airport & Shuttle Information
Only 15 minutes from Charleston International Airport
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
We offer a complimentary continental breakfast with waffles, hard boiled eggs, cereal, bagels, yogurt, sausage, danish, bread, juice and coffee.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Petts allowed - $20 per day pet fee
Internet / WiFI
We offer complimentary Wi-Fi to all of our guests
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 30.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Destination fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
The seasonal pool will be open from May to September.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
About Sleep Inns
Morning Medley hot breakfast buffet serving waffles, eggs, bacon or sausage, etc. varies by location
Guest rooms with large work/desk areas, free local and long-distance calls within the U.S.
Large signature Sleep showers
Free high-speed internet access and newspaper
Swimming pool and/or fitness facility
The Sleep Inns highlights above are subject to change without notice.
