Passport

Country Inn & Suites by Radisson Big Flats (Elmira) Ny

105 E Mall Rd, Horseheads, NY 14845 US near Exit 51 (182) on I-86 (~0.7mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property In Horseheads
Select My Room
Very Good
4.0/5

Based on 944 guest reviews

Show Guest Reviews
  • Free WiFi
  • Free newspapers in lobby
  • Indoor pool
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
10/18/2021 - 10/19/2021
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Country Inn & Suites by Radisson Big Flats (Elmira) Ny

Below are the verified reviews from guests that we have booked recently:
"Not happy with customer service at front desk."
Overall Score3.0/ 5
No breakfast bag offered as promised no information offered on Covid rules had to ask. Very poor personal service. Toilet not working properly. TV too low on shelf to watch. Very small refrigerator and too low.
(Individual traveler, booked 1 room), from US flag
26-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sat Apr 24 2021 at a $105.99 average nightly rate.
"I was very much pleased."
Overall Score4.0/ 5
All was so clean, employees were so pleasant and always anxious to please you for comfort. I have signed up for points and would recommend you to everyone thank you Dalmatia, PA.
(Individual traveler, booked 1 room), from US flag
08-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sun Aug 04 2019 at a $190.40 average nightly rate.
"Flawless Stay"
Overall Score5.0/ 5
Everything was easy. Good breakfast and cookies!
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sun Aug 04 2019 at a $127.20 average nightly rate.
"Very Nice"
Overall Score4.0/ 5
Room was clean and staff was friendly.
(Individual traveler, booked 1 room), from US flag
12-Jul-2019 Verified Review, stayed from Tue Jul 09 to Wed Jul 10 2019 at a $109.00 average nightly rate.

Summary of Verified Reviews

79
Good

Summary of 797 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 79/100 based on reviews from all travelers.

"Good family hotel. Easily accessible by car and close to shopping areas. Great pool. Great room. Awesome vibe."

Location

86/100
76 reviews

"Great location. Shopping, restaurants and bars in the area are great." Easy car access but inadequate parking.

Vibe

77/100
35 reviews

"Excellent vibe and pretty inviting atmosphere. Relatively modern hotel." Pleasant entrance area. Awesome for families. Good for business people. Good highway hotel.

Pool

72/100
47 reviews

"Good pool, acceptably clean."

Comfort

72/100
112 reviews

"Spacious, comfortable room with acceptable beds." A/C and noise levels are satisfactory.

Room

70/100
216 reviews

"Large rooms with great views and nice kitchenettes." Room relatively tidy with acceptable beds and furniture. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Adequate room age and A/C. Shower can be a problem.

Cleanliness

69/100
132 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

Service

69/100
171 reviews

"Service is friendly and professional but overall average." Housekeeping and management are lacking.

Amenities

68/100
51 reviews

"Good entrance area and relatively new facilities." Hotel grounds need more attention.

Breakfast

44/100
123 reviews

"Breakfast affordable but not highly reviewed."

WiFi

40/100
15 reviews

"Wifi quality could be improved."

Rated 73/100 based on reviews from families.

"Pleasant entrance area. Great shopping."

Location

85/100
27 reviews

"Great location, with good shopping nearby and easy access by car."

Pool

75/100
16 reviews

"Great pool."

Vibe

74/100
14 reviews

"Awesome vibe. Relatively modern hotel."

Amenities

68/100
23 reviews

"Average hotel building."

Cleanliness

67/100
34 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Service

65/100
57 reviews

"Reception and service are alright." Service is professional and friendly.

Room

62/100
70 reviews

"Spacious, clean enough rooms with okay furnishing." Rooms relatively new with average beds, but needing better maintenance.

Breakfast

45/100
40 reviews

"Breakfast affordable but not highly reviewed."

WiFi

28/100
5 reviews

"Complaints about WiFi."

Rated 79/100 based on reviews from couples.

"Spacious rooms. Great location."

Location

85/100
11 reviews

"Great location."

Comfort

73/100
19 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds."

Room

71/100
30 reviews

"Large rooms with below average bathrooms." Rooms are quite clean and beds are standard.

Service

68/100
11 reviews

"Service is average, but very friendly."

Pool

66/100
6 reviews

"Ordinary pool."

Amenities

66/100
6 reviews

"Average hotel building."

Cleanliness

65/100
20 reviews

"Room cleanliness is acceptable."

Breakfast

36/100
17 reviews

"Breakfast can be improved."

Rated 85/100 based on reviews from solo travelers.

"Very comfortable. Great room."

Service

74/100
5 reviews

"Fantastic service."

Comfort

73/100
5 reviews

"Very comfortable."

Cleanliness

68/100
6 reviews

"Quite clean."

Room

62/100
5 reviews

"Room is all right."

Rated 72/100 based on reviews from all travelers.

"Good family hotel. Easily accessible by car and close to shopping areas. Great pool. Great room. Awesome vibe."

Location

88/100
75 reviews

"Great location. Shopping, restaurants and bars in the area are great." Easy car access but inadequate parking.

Vibe

77/100
35 reviews

"Excellent vibe and pretty inviting atmosphere. Relatively modern hotel." Pleasant entrance area.

Pool

72/100
47 reviews

"Good pool, acceptably clean."

Comfort

71/100
110 reviews

"Spacious, comfortable room with acceptable beds." A/C and noise levels are satisfactory.

Room

69/100
213 reviews

"Room relatively tidy with acceptable beds and furniture." Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Large rooms with great views and nice kitchenettes. Adequate room age and A/C. Shower can be a problem.

Service

69/100
170 reviews

"Service is friendly and professional but overall average." Housekeeping and management are lacking.

Amenities

68/100
51 reviews

"Good entrance area and relatively new facilities." Hotel grounds need more attention.

Cleanliness

68/100
130 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

Breakfast

44/100
120 reviews

"Breakfast affordable but not highly reviewed."

WiFi

42/100
14 reviews

"Wifi quality could be improved."

Rated 70/100 based on reviews from families.

"Pleasant entrance area. Great shopping."

Location

85/100
27 reviews

"Great location, with good shopping nearby and easy access by car."

Pool

75/100
16 reviews

"Great pool."

Vibe

74/100
14 reviews

"Awesome vibe. Relatively modern hotel."

Amenities

68/100
23 reviews

"Average hotel building."

Cleanliness

67/100
34 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Service

65/100
57 reviews

"Reception and service are alright." Service is professional and friendly.

Room

62/100
69 reviews

"Spacious, clean enough rooms with okay furnishing." Rooms relatively new with average beds, but needing better maintenance.

Breakfast

44/100
39 reviews

"Breakfast affordable but not highly reviewed."

Rated 77/100 based on reviews from couples.

"Spacious rooms. Great location."

Location

88/100
10 reviews

"Great location."

Comfort

73/100
19 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds."

Room

70/100
29 reviews

"Rooms are quite clean and beds are standard." Large rooms with below average bathrooms.

Service

67/100
10 reviews

"Service is average, but very friendly."

Pool

66/100
6 reviews

"Ordinary pool."

Amenities

66/100
6 reviews

"Average hotel building."

Cleanliness

64/100
19 reviews

"Room cleanliness is acceptable."

Breakfast

37/100
16 reviews

"Breakfast can be improved."

Rated 85/100 based on reviews from solo travelers.

"Very comfortable."

Service

74/100
5 reviews

"Fantastic service."

Comfort

73/100
5 reviews

"Very comfortable."

Cleanliness

68/100
6 reviews

"Quite clean."

Room

62/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Located in Horseheads, Country Inn & Suites by Radisson, Big Flats (Elmira), NY is within a 5-minute drive of Museum at the Depot and Wings of Eagles Discovery Center. This hotel is 3 mi (4.8 km) from Bethany Village and 4.4 mi (7.1 km) from Mark Twain State Park.

Grab a bite from the snack bar/deli serving guests of Country Inn & Suites by Radisson, Big Flats (Elmira), NY.

Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Museum at the Depot - 3.9 km / 2.4 mi
Bethany Village - 4.8 km / 3 mi
Wings of Eagles Discovery Center - 5.5 km / 3.4 mi
Mark Twain State Park - 7.1 km / 4.4 mi
National Soaring Museum - 9.1 km / 5.6 mi
Eldridge Park - 9.9 km / 6.1 mi
Mark Twain Study - 10.3 km / 6.4 mi
Tanglewood Nature Center and Museum - 10.3 km / 6.4 mi
Woodlawn Cemetery of Elmira - 10.7 km / 6.6 mi
Elmira College - 11 km / 6.8 mi
Arnot Art Museum - 13.9 km / 8.6 mi
Chemung Valley History Museum - 14.2 km / 8.8 mi
Harris Hill Soaring Center - 15.4 km / 9.6 mi
Newtown Battlefield State Park - 18.6 km / 11.6 mi
Rockwell Museum of Western Art - 18.6 km / 11.6 mi

The nearest airports are:
Elmira, NY (ELM-Elmira - Corning Regional) - 4.9 km / 3 mi
Ithaca, NY (ITH-Tompkins Regional) - 62.7 km / 38.9 mi

The preferred airport for Country Inn & Suites by Radisson, Big Flats (Elmira), NY is Elmira, NY (ELM-Elmira - Corning Regional).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Horseheads? This hotel has facilities measuring 192 square feet (17 square meters), including a meeting room. Free self parking is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a fitness center.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Conference space size (meters) - 17
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • One meeting room
  • Indoor pool
  • Total number of rooms - 70
  • Number of floors - 3
    • Express check-out
    • Business center
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Conference space size (feet) - 192

    Airport & Shuttle Information

    Elmira/Corning Regional Airport (ELM) miles away. Taxi cost aprrox: 10.00

    Local Shuttle Info: Taxi service.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pets not allowed

    Only service animals allowed

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
    • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of Safe Travels (WTTC - Global)

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Country Inns By Radisson

    • Great lending library where you can borrow books & return them on next the visit
    • Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
    • Grab and go bar options including hot beverages, fruit, and granola bars
    • Enjoy Free High-Speed Internet Access
    • Fresh cookies in lobby

    The Country Inns By Radisson highlights above are subject to change without notice.

    Hotel Rate Trends at Country Inn & Suites

    Rate fluctuations of Country Inn & Suites

    The chart above shows averages of prices for both our group prices and the best individual traveler rates our rate checker could find at the time the group offer was submitted. The best group/meeting discount shown is 12.9% in September 2021 and the highest average individual rate is $165 in the month of July 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn & Suites in a month when rates are lower.

    Similar hotels close by

    More Details >
    Image of Quality Inn
    Quality Inn ~1.43 Miles away