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Red Roof Inn Lancaster

2307 Lincoln Hwy E, Lancaster, PA 17602 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Dutch Wonderland
Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
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Poor
2.0/5

Based on 727 guest reviews

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  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Outdoor seasonal pool
  • Smoke-free property
  • Free self parking
Select Your Room:
01/25/2022 - 01/26/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Red Roof Inn Lancaster

Below are the verified reviews from guests that we have booked recently:
"Landscaping needs big improvement."
Overall Score3.0/ 5
Pet friendly with no place to take your pet to use bathroom. Grass is very high and weeds everywhere. Rooms are clean, not top of the line but good,.
(Individual traveler, booked 1 room), from US flag
21-Nov-2021 Verified Review, stayed from Fri Nov 19 to Sun Nov 21 2021 at a $109.99 average nightly rate.
"Dirty Rooms"
Overall Score2.0/ 5
1st room lamps had missing bulbs, dirty bed. Dirty bathroom in 2nd room.
(Individual traveler, booked 1 room), from US flag
10-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $149.00 average nightly rate.
"Building falling apart, room was very dirty."
Overall Score1.0/ 5
There was absolutely excuse for the condition of this property and disgusting filthy room. IF we had had the money we NEVER would have stayed. Shame on you Red Roof manager. My pictures will be submitted to Red Roof Headquarters as well as Lancaster Board of Health, Board of Building Inspecter and BBB. ANYONE going down those back stairs could have gotten seriously hurt. Make it better! No excuses!
(Individual traveler, booked 1 room), from US flag
11-Sep-2021 Verified Review, stayed from Thu Sep 09 to Sat Sep 11 2021 at a $92.99 average nightly rate.
"A very good experience."
Overall Score4.0/ 5
All the staff was friendly and helpful. The building itself needs work.
(Individual traveler, booked 1 room), from US flag
29-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $118.94 average nightly rate.
"Not as expected or what was offered when booked online."
Overall Score1.0/ 5
I went to the Red Roof Inn site online and entered my info…I was four people, two adults two children ages three and 4…I asked for a room with two queen size beds..which is what I thought I was getting after entering all the info along with the dates I was staying. I didn’t bother to check after the room was confirmed because I expected to receive the room I requested since I entered all the info the site requested and required…stupid me! I got to the hotel and was given a room with a king size bed. I was told by the desk clerk that that was the information I had entered. He couldn’t even change the room because they were packed so I was stuck with what I got. The room was horrendous, the pillows were non existent, the lights kept shutting off because another room must have been on the breaker and if there were too many lights on the breaker shut off. I was forced to only turn one light on at a time even though it was not my room causing the problem. I was offered a roll away bed to compensate for the mistake in the booking only to be charged an extra $15 a night. My 4yr old son did not want to sleep on it so he slept in the bed with us and his sister. Good thing we were only there two nights. I expected the hotel to offer the roll away bed at no charge and to bring extra pillows…of course neither of those things happened. We couldn’t wait to leave and I will never book at a Red Roof again.
(Individual traveler, booked 1 room), from US flag
16-Aug-2021 Verified Review, stayed from Sat Aug 14 to Mon Aug 16 2021 at a $112.00 average nightly rate.
"Service and room were good."
Overall Score4.0/ 5
the room and bathroom were clean.
(Individual traveler, booked 1 room), from US flag
28-Jul-2021 Verified Review, stayed from Fri Jul 23 to Sat Jul 24 2021 at a $93.60 average nightly rate.
"Never staying here again."
Overall Score2.0/ 5
This hotel is disgusting! We got to our room and went to wash our hands in the sink…it immediately was clogged and backwashing some kind of food. We called the front desk and it was handled pretty quickly. There was hair in the drain of the shower, dust covering light fixtures and overall just a grimy feel to the room. My kids feet were black within 30 mins of running around the room. I was really disturbed by all of these things! When staying at a hotel, it was very unsettling to not feel like you were in a clean space.
(Individual traveler, booked 1 room), from US flag
18-Jul-2021 Verified Review, stayed from Fri Jul 16 to Sun Jul 18 2021 at a $112.99 average nightly rate.
"Dirty and Outdated."
Overall Score2.0/ 5
The pictures look okay but reality is the property is dirty and outdated. It needs a lot of repair.
(Individual traveler, booked 1 room), from US flag
21-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sat Jun 19 2021 at a $89.10 average nightly rate.
"Could Be Better."
Overall Score2.0/ 5
Room 107 smelled like wet dog, the bathroom was cover with nicotine drips,and the remote for the TV didnt work.
(Individual traveler, booked 1 room), from US flag
13-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $123.99 average nightly rate.
"Poor Service"
Overall Score2.0/ 5
The receptionist at check in was rude. He also charged my credit card 1.50 and didn’t say what it was for. I have been to the red roof once before and it was a good experience. This time however, was not.
(Individual traveler, booked 1 room), from US flag
07-Apr-2021 Verified Review, stayed from Sun Apr 04 to Mon Apr 05 2021 at a $61.99 average nightly rate.
"Looked awful and dirty."
Overall Score1.0/ 5
People there were nice, but the place looked so dirty and cheap, I wont be going back there.
(Individual traveler, booked 1 room), from US flag
30-Nov-2020 Verified Review, stayed from Fri Nov 27 to Sat Nov 28 2020 at a $68.99 average nightly rate.
"Messed Up"
Overall Score1.0/ 5
to start they messed my reservation up. Than the hotel messed it up again. I will NEVER stay there again.
(Individual traveler, booked 1 room), from US flag
06-Jul-2020 Verified Review, stayed from Sat Jul 04 to Mon Jul 06 2020 at a $111.62 average nightly rate.
"Poor management decisions."
Overall Score1.0/ 5
We did not stay! We were in the process of checking in, having made and secured with a bank card, when my husband informed the woman at the desk that we would require a first floor room due to my back disability and the fact that I could not safely utilize steps. We were then informed we would have to pay extra each night we stayed. That the rooms were more expensive on the ground level. Same rooms, 1st floor vs 2nd floor. Because of my disability we would be forced to pay extra so we decided not to stay for my safety! We were charged for the room just the same. We want the charge refunded to us immediately. This is discrimination since I physically had no choice.
(Individual traveler, booked 1 room), from US flag
26-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $107.99 average nightly rate.
"Refused to stay."
Overall Score1.0/ 5
I had made a reservation from an online reservation site. Using our debit card to lock in. Arrived on Friday morning" 6 21 19. We were early but that wasn’t the problem. My husband explained we needed a first floor room due to no elevators and I’m handicapped. They immediately started to add extra fees to our bill. My husband was furious that we were being charged per night for a medically necessary ground floor room and chose to leave. We went to another motel and received an immediate 1st floor room at the same rate as the other floors. On Saturday, 6 22 19 I was checking the bank statement and found a $109 plus charge on our statement. We went back to the Red Roof where I explained to the gentleman at the counter we had been charged and it needed a credit to remove. He went and got another man that refused stating we were a no show and responsible to pay. I told him we did show, that I was right there in his office when they started making changes to the amount I was told. He argued again we were a no show and refused to remove the amount. I advised him I would put a stop payment on it with our bank and his response was to try! There are security cameras there to verify we were there and hopefully audio recording as well. He was rude which in turn made me angry. I’ve endurd 7 spinal surgeries and a year and a half in a wheelchair. I struggled hard to get out of that chair but still can’t safely handle stairs. This was discrimination to me.
(Individual traveler, booked 1 room), from US flag
23-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $107.99 average nightly rate.
"Refused to stay."
Overall Score1.0/ 5
I had made a reservation from an online reservation site. Using our debit card to lock in. Arrived on Friday morning" 6 21 19. We were early but that wasn’t the problem. My husband explained we needed a first floor room due to no elevators and I’m handicapped. They immediately started to add extra fees to our bill.
(Individual traveler, booked 1 room), from US flag
23-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $107.99 average nightly rate.
"My stay at Red Roof."
Overall Score4.0/ 5
I enjoyed my stay very much. The staff was very friendly. What I loved the most was where it was. Restaurants and shopping centers very centered. Would come back.
(Individual traveler, booked 1 room), from US flag
12-Feb-2019 Verified Review, stayed from Fri Feb 08 to Sun Feb 10 2019 at a $113.99 average nightly rate.

Summary of Verified Reviews

53
Poor

Summary of 730 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 53/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Service could be improved."

Location

91/100
68 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Value

52/100
33 reviews

"Fairly good value for money."

Service

49/100
110 reviews

"Problems with management professionalism." Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized.

Room

37/100
277 reviews

"Outdated, rooms with poor cleanliness and maintenance." Untidy bathrooms and bad A/C, minibar and furniture. Poor beds and TVs, and small rooms.

Food

33/100
11 reviews

"Dining experience could be nicer."

WiFi

29/100
6 reviews

"Wifi quality could be improved."

Comfort

23/100
104 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

22/100
227 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

20/100
107 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Hotel grounds need more attention.

Breakfast

17/100
38 reviews

"Breakfast can be improved."

Rated 45/100 based on reviews from families.

"Great shopping. Wonderful sightseeing."

Location

92/100
23 reviews

"Great location."

Value

54/100
7 reviews

"Fairly good value for money."

Service

51/100
28 reviews

"Service is relatively friendly."

Room

32/100
66 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Comfort

23/100
26 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

18/100
56 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean."

Breakfast

17/100
16 reviews

"Breakfast can be improved."

Amenities

17/100
37 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 50/100 based on reviews from couples.

"Location is great."

Location

89/100
14 reviews

"Great location."

Service

55/100
5 reviews

"Service is adequate."

Value

49/100
6 reviews

"Value for money could be better."

Room

43/100
40 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

28/100
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

23/100
16 reviews

"Hotel buildings could use some improvement."

Comfort

21/100
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Breakfast

16/100
11 reviews

"Breakfast can be improved."

Rated 43/100 based on reviews from solo travelers.

""

Room

29/100
6 reviews

"Rooms could be cleaner."

Cleanliness

22/100
9 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from business travelers.

"Great wellness & sports facilities."

Service

51/100
5 reviews

"Service is adequate."

Room

31/100
11 reviews

"Room needs to be improved."

Cleanliness

28/100
7 reviews

"Could use a good cleaning."

Rated 44/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Service could be improved."

Location

90/100
65 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Value

52/100
33 reviews

"Fairly good value for money."

Service

49/100
106 reviews

"Complaints about quality and professionalism of management and reception." Service is relatively friendly. Booking process should be better organized.

Room

37/100
270 reviews

"Outdated, rooms with poor cleanliness and maintenance." Untidy bathrooms and bad A/C, minibar and furniture. Poor beds and TVs, and small rooms.

Food

33/100
11 reviews

"Dining experience could be nicer."

WiFi

29/100
6 reviews

"Wifi quality could be improved."

Comfort

23/100
103 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

22/100
219 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

20/100
103 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Hotel grounds need more attention.

Breakfast

17/100
38 reviews

"Breakfast can be improved."

Rated 43/100 based on reviews from families.

"Great shopping. Wonderful sightseeing."

Location

92/100
22 reviews

"Great location."

Value

54/100
7 reviews

"Fairly good value for money."

Service

52/100
25 reviews

"Service is relatively friendly."

Room

33/100
62 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Comfort

23/100
25 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

19/100
51 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean."

Amenities

18/100
34 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Breakfast

17/100
16 reviews

"Breakfast can be improved."

Rated 47/100 based on reviews from couples.

"Location is great."

Location

89/100
14 reviews

"Great location."

Service

55/100
5 reviews

"Service is adequate."

Value

49/100
6 reviews

"Value for money could be better."

Room

43/100
40 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

28/100
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

23/100
16 reviews

"Hotel buildings could use some improvement."

Comfort

21/100
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Breakfast

16/100
11 reviews

"Breakfast can be improved."

Rated 43/100 based on reviews from solo travelers.

""

Room

29/100
6 reviews

"Rooms could be cleaner."

Cleanliness

22/100
9 reviews

"Rooms could be cleaner."

Rated 53/100 based on reviews from business travelers.

"Great wellness & sports facilities."

Service

51/100
5 reviews

"Service is adequate."

Room

31/100
11 reviews

"Room needs to be improved."

Cleanliness

28/100
7 reviews

"Could use a good cleaning."

Rated 51/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Service could be improved."

Room

27/100
7 reviews

"Rooms could be cleaner."

Cleanliness

19/100
7 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

When you stay at Red Roof Inn Lancaster in Lancaster, you'll be in a shopping district, within a 10-minute walk of Dutch Wonderland and Amish Farm and House. This motel is 0.6 mi (0.9 km) from Tanger Outlets Lancaster and 0.6 mi (1 km) from American Music Theatre Lancaster.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dutch Wonderland - 0.6 km / 0.4 mi
Amish Farm and House - 0.7 km / 0.4 mi
Tanger Outlets Lancaster - 0.9 km / 0.6 mi
American Music Theatre Lancaster - 1 km / 0.6 mi
Lancaster Mennonite Historical Society - 1.1 km / 0.7 mi
Biblical Tabernacle Reproduction - 1.1 km / 0.7 mi
Rockvale Outlets - 1.3 km / 0.8 mi
Lost Treasure Mini Golf - 1.9 km / 1.2 mi
The Amish Village - 3.9 km / 2.4 mi
Village of Dutch Delights - 4.6 km / 2.9 mi
Bird in Hand Farmers Market - 4.7 km / 2.9 mi
Bird-in-Hand Stage - 5 km / 3.1 mi
Sight and Sound Theatre - 5 km / 3.1 mi
Harrisburg Area Community College - 5.3 km / 3.3 mi
Waters Edge Mini Golf - 5.4 km / 3.4 mi

The nearest airports are:
Lancaster, PA (LNS) - 16.2 km / 10 mi
Reading, PA (RDG-Reading Regional) - 57.3 km / 35.6 mi

The preferred airport for Red Roof Inn Lancaster is Lancaster, PA (LNS).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. Additional amenities at this motel include tour/ticket assistance, a picnic area, and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Wheelchair-accessible van parking
  • Pool umbrellas
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Total number of rooms - 94
  • Number of floors - 3
  • Professional property host/manager
  • Cash deposit required
  • Accessible bathroom
  • Luggage storage
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • ATM/banking
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • 24-hour business center
  • Fence around pool

Airport & Shuttle Information

Lancaster Regional Airport 5.0 miles, Taxi costs $15 each way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Continental Breakfast with make your own waffles all at no cost.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 2

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

One well behaved pet in your room. No fee.

Parking Info

no fee for parking / also bus parking available

Internet / WiFI

free wifi through out hotel

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay
  • Service fee: USD 1.5 per accommodation, per stay

We have included all charges provided to us by the property.

  • The seasonal pool will be open from May to September.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and staff at the property wear personal protective equipment.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

Hotel Rate Trends at Red Roof Inn

Rate fluctuations of Red Roof Inn

The graph above is averages of room rates for both group rates and the lowest online individual rates our rate checker could find at the time the group offer was placed. The lowest group rate shown is 32.8% in March 2020 and the highest average individual rate is $134 in the month of April 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Red Roof Inn in a month when rates are lower.

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Testimonials:

Testimonials icon
"Everything went great. The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters." S.C. - Biloxi, MS

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