Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Extended Stay America Suites Austin Northwest Lakeline Mall
Below are the verified reviews from guests that we have booked recently:
"Good stay, better than expected."
Overall Score4.0/5
good location, clean room, free get/go breakfast, plenty free parking, friendly staff and free WiFi with very good signals. No room service during stay. Definitely will come back.
Kai C. (Individual traveler, booked 1 room), from
04-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $52.92 average nightly rate.
"Perfect Location"
Overall Score3.0/5
Room was comfortable and had all the basic features. Staff is very friendly and helpful.
James J. (Individual traveler, booked 1 room), from
12-Nov-2018 Verified Review, stayed from Fri Nov 09 to Mon Nov 12 2018 at a $70.49 average nightly rate.
Summary of Verified Reviews
60
Poor
Summary of 412 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Friendly service, and excellent management."Average professionalism from poor housekeeping staff and mediocre reception.
Room
36/100
111 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Outdated room with substandard furniture, beds and TV.Decently sized rooms with okay minibars. Shower can be a problem.
Breakfast
23/100
16 reviews
"Breakfast can be improved."
Cleanliness
21/100
79 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Food
5/100
10 reviews
"Food could be better."
Rated 47/100 based on reviews from families.
"Good service."
Service
73/100
8 reviews
"Fantastic service."
Comfort
35/100
7 reviews
"Not very comfortable, with poor beds."
Room
32/100
18 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Breakfast
21/100
5 reviews
"Breakfast can be improved."
Cleanliness
21/100
15 reviews
"Rooms could be cleaner."
Rated 36/100 based on reviews from couples.
"Friendly service."
Location
89/100
6 reviews
"Great location."
Service
75/100
6 reviews
"Fantastic service."
Comfort
33/100
5 reviews
"More comfort would be nice."
Room
24/100
13 reviews
"Rooms could be cleaner."
Cleanliness
16/100
8 reviews
"Rooms could be cleaner."
Rated 55/100 based on reviews from solo travelers.
"Great location. Fantastic service."
Location
89/100
5 reviews
"Great location."
Amenities
33/100
5 reviews
"Hotel buildings could use some improvement."
Room
30/100
8 reviews
"Room needs to be improved."
Rated 48/100 based on reviews from business travelers.
"Fantastic service."
Service
70/100
5 reviews
"Service is adequate."
Room
26/100
6 reviews
"Room needs to be improved."
Cleanliness
18/100
5 reviews
"Could use a good cleaning."
Rated 51/100 based on reviews from all travelers.
"Located near shopping areas."
WiFi
94/100
5 reviews
"Good internet service."
Location
87/100
42 reviews
"Great location near lots of shopping."
Service
76/100
79 reviews
"Friendly service, and excellent management."Average professionalism from poor housekeeping staff and mediocre reception.
Room
36/100
109 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Outdated room with substandard furniture, beds and TV.Decently sized rooms with okay minibars. Shower can be a problem.
Breakfast
23/100
16 reviews
"Breakfast can be improved."
Cleanliness
21/100
78 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Food
5/100
10 reviews
"Food could be better."
Rated 38/100 based on reviews from families.
"Good service."
Service
73/100
8 reviews
"Fantastic service."
Comfort
35/100
7 reviews
"Not very comfortable, with poor beds."
Room
32/100
18 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Breakfast
21/100
5 reviews
"Breakfast can be improved."
Cleanliness
21/100
15 reviews
"Rooms could be cleaner."
Rated 30/100 based on reviews from couples.
"Friendly service."
Location
89/100
6 reviews
"Great location."
Service
75/100
6 reviews
"Fantastic service."
Comfort
33/100
5 reviews
"More comfort would be nice."
Room
24/100
13 reviews
"Rooms could be cleaner."
Cleanliness
16/100
8 reviews
"Rooms could be cleaner."
Rated 50/100 based on reviews from solo travelers.
"Great location. Fantastic service."
Location
89/100
5 reviews
"Great location."
Amenities
33/100
5 reviews
"Hotel buildings could use some improvement."
Room
30/100
8 reviews
"Room needs to be improved."
Rated 46/100 based on reviews from business travelers.
"Fantastic service."
Service
70/100
5 reviews
"Service is adequate."
Room
26/100
6 reviews
"Room needs to be improved."
Cleanliness
18/100
5 reviews
"Could use a good cleaning."
Customer Reviews of Extended Stay America Suites Austin Northwest Lakeline Mall
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Austin - Northwest - Lakeline Mall is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Lakeline Mall, Lake Travis, Steamtrain Depot, 6th Street, University of Texas, or any of the other attractions in the Austin area.
Amenities / Features
Check In: 3:00 pm - 12:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
Clothes drying
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Handicap accessible
Ice Maker
Internet - wireless
Non-smoking rooms
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Telephone in all rooms
Television
Voicemail
Airport & Shuttle Information
Austin Bergstrom International Airport22 mileshwy 71 west, exit 183 north follow to exit FM 620, take the u-turn (left under the bridge) Hotel is on the right hand side .
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pets Welcome! Max of two pets per guest room. Fee of 25USD per day, per pet nonrefundable cleaning fee, max 150USD per pet, payable at checkin for the first month. 10USD per pet fee charged for first 5 nights each month following, max of 50USD per pet. Restrictions may apply, please contact hotel.
About Extended StayAmerica
8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
"hank you! I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)" C.T. - San Marcos, CA
