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Douglas Inn & Suites

2600 Westside Drive NW, Cleveland, TN 37312 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Tennova Healthcare
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Very Good
4.0/5

Based on 195 guest reviews

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  • Free WiFi
  • Free continental breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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08/09/2022 - 08/10/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Douglas Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Great Stay"
Overall Score5.0/ 5
Excellent stay.
(Individual traveler, booked 1 room), from US flag
22-Feb-2022 Verified Review, stayed from Sun Feb 20 to Mon Feb 21 2022 at a $69.99 average nightly rate.
"It was old housekeeping doesn’t come d."
Overall Score2.0/ 5
Old cleaning and resupplying not done daily breakfast was done very cheap food items were terrible only had one small coffee pot for everyone to use had to tell him to make co.
(Individual traveler, booked 1 room), from US flag
09-Nov-2021 Verified Review, stayed from Fri Nov 05 to Sun Nov 07 2021 at a $70.99 average nightly rate.
"Quiet & Clean - I'll Be Back!"
Overall Score4.0/ 5
Good. I’ll be back.
(Individual traveler, booked 1 room), from US flag
24-Oct-2021 Verified Review, stayed from Sat Oct 23 to Sun Oct 24 2021 at a $74.79 average nightly rate.
"Great for price and location!"
Overall Score4.0/ 5
Dirt or mold on bathroom ceiling. Very comfortable and staff was great, friendly and pleasant. Loved the plants outside.
(Individual traveler, booked 1 room), from US flag
02-Sep-2020 Verified Review, stayed from Mon Aug 31 to Tue Sep 01 2020 at a $61.24 average nightly rate.
"Very Good Experience."
Overall Score5.0/ 5
The woman at the front desk was very friendly and helpful. The room was very clean and nice.
(Individual traveler, booked 1 room), from US flag
20-Mar-2020 Verified Review, stayed from Mon Mar 09 to Tue Mar 10 2020 at a $75.12 average nightly rate.
"Clean but outdated."
Overall Score3.0/ 5
Furniture in the Suite room was surprisingly old and worn for the cost of the room. Everything was very clean but cabinets were terribly old and in need of refinishing despite new countertops. No pan, silverware or dishes. The beds were like new, but living area furniture was in very worn condition. We felt the online photos were deceptive.
(Individual traveler, booked 1 room), from US flag
03-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sat Nov 02 2019 at a $104.12 average nightly rate.

Summary of Verified Reviews

81
Very Good

Summary of 726 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

Good family hotel. Awesome rooms and service in a great location.

Location

99/100
76 reviews

Great location with good access by car. Good restaurants & bars in the area.

Value

92/100
67 reviews

Best value for money. Fair breakfast prices.

Service

90/100
174 reviews

Professional and friendly staff at reception, but substandard management. Great hotel security.

Comfort

74/100
123 reviews

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

Room

71/100
242 reviews

Large rooms with great beds but needing updating. Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower was ok. Great kitchenettes and minibars.

Cleanliness

64/100
175 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Breakfast

33/100
62 reviews

Breakfast affordable but not highly reviewed.

Rated 77/100 based on reviews from families.

Clean hotel facilities. Professional service.

Location

99/100
31 reviews

Great location with good access by car.

Value

93/100
29 reviews

Best value for money.

Service

92/100
53 reviews

Efficient, friendly service with a nice reception.

Comfort

76/100
44 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

74/100
77 reviews

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms. Shower was ok.

Cleanliness

64/100
58 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Breakfast

36/100
13 reviews

Breakfast can be improved.

Rated 73/100 based on reviews from couples.

Terrific location. Excellent value.

Location

98/100
18 reviews

Great location with good access by car.

Value

94/100
10 reviews

Best value for money.

Service

91/100
29 reviews

Friendly service and great reception.

Comfort

73/100
25 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

65/100
44 reviews

Rooms are large and mostly clean, with great beds. Badly maintained and cleaned rooms with poor furnishings.

Cleanliness

60/100
32 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

37/100
8 reviews

Poorly rated food, particularly desserts.

Breakfast

29/100
19 reviews

Breakfast can be improved.

Rated 74/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

85/100
9 reviews

Friendly service.

Comfort

69/100
5 reviews

Comfortable.

Room

61/100
7 reviews

Room is all right.

Rated 81/100 based on reviews from solo travelers.

Comfortable beds. Fantastic service.

Service

91/100
7 reviews

Fantastic service.

Cleanliness

69/100
5 reviews

Quite clean.

Room

64/100
8 reviews

Room is all right.

Rated 75/100 based on reviews from all travelers.

Good family hotel. Awesome rooms and service in a great location.

Location

99/100
76 reviews

Great location with good access by car. Good restaurants & bars in the area.

Value

93/100
66 reviews

Best value for money. Fair breakfast prices.

Service

90/100
174 reviews

Professional and friendly staff at reception, but substandard management. Great hotel security.

Comfort

73/100
122 reviews

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

Room

71/100
240 reviews

Great beds in decently clean and large rooms. Small rooms and poorly cleaned bathrooms. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower was ok. Great kitchenettes and minibars.

Cleanliness

65/100
173 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Breakfast

33/100
62 reviews

Breakfast affordable but not highly reviewed.

Rated 77/100 based on reviews from families.

Clean hotel facilities. Professional service.

Location

99/100
31 reviews

Great location with good access by car.

Value

93/100
28 reviews

Best value for money.

Service

92/100
53 reviews

Efficient, friendly service with a nice reception.

Comfort

76/100
43 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

73/100
76 reviews

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms. Shower was ok.

Cleanliness

64/100
57 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Breakfast

36/100
13 reviews

Breakfast can be improved.

Rated 70/100 based on reviews from couples.

Terrific location. Excellent value.

Location

98/100
18 reviews

Great location with good access by car.

Value

94/100
10 reviews

Best value for money.

Service

91/100
29 reviews

Friendly service and great reception.

Comfort

73/100
25 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

65/100
43 reviews

Rooms are large and mostly clean, with great beds. Bathrooms are dirty and rooms in need of maintenance.

Cleanliness

61/100
31 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

37/100
8 reviews

Poorly rated food, particularly desserts.

Breakfast

29/100
19 reviews

Breakfast can be improved.

Rated 70/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

85/100
9 reviews

Friendly service.

Comfort

69/100
5 reviews

Comfortable.

Room

61/100
7 reviews

Room is all right.

Rated 79/100 based on reviews from solo travelers.

Comfortable beds. Fantastic service.

Service

91/100
7 reviews

Fantastic service.

Cleanliness

69/100
5 reviews

Quite clean.

Room

64/100
8 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Cleveland State Community College. This motel is 2.5 mi (4 km) from Lee University and 19.9 mi (32.1 km) from Harrison Bay State Park.

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tennova Healthcare - 0.9 km / 0.6 mi
Cleveland State Community College - 1.3 km / 0.8 mi
CHI MEMORIAL CLEVELAND - 3.1 km / 1.9 mi
Tennova Healthcare - Cleveland - 3.7 km / 2.3 mi
Lee University - 4 km / 2.5 mi
Tinsley Park - 4 km / 2.5 mi
North Cleveland Church of God - 4.6 km / 2.9 mi
Museum Center at 5ive Points - 5 km / 3.1 mi
Bradley Square Mall - 4.9 km / 3.1 mi
Cleveland Speedway - 8.2 km / 5.1 mi
Tri-State Exhibition Center - 8.7 km / 5.4 mi
Hiwassee River - 19.1 km / 11.9 mi
Hiwassee Wildlife Refuge - 19.6 km / 12.2 mi
Morris Vineyard - 20.2 km / 12.6 mi
Ocoee River - 24.1 km / 14.9 mi

The nearest airports are:
McGhee Tyson Airport (TYS) - 130.5 km / 81.1 mi
Chattanooga Metropolitan Airport (CHA) - 38.2 km / 23.8 mi

The preferred airport for Douglas Inn And Suites is McGhee Tyson Airport (TYS).

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • RV, bus, truck parking (surcharge)
  • Wheelchair-accessible van parking
  • Television in common areas
  • Free WiFi
  • Well-lit path to entrance
  • In-room accessibility
  • Wheelchair accessible parking
  • Accessible bathroom
  • Free continental breakfast
  • Number of buildings/towers - 1
  • Total number of rooms - 40
  • Number of floors - 2
  • Professional property host/manager
  • No alcohol served onsite
  • Free breakfast
  • Express check-out
  • Business center
  • 24-hour front desk
  • Daily
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Wheelchair accessible path of travel

Airport & Shuttle Information

LOVEL FIELD AIRPORT IN CHATTANOOGA ABOUT 24 MILE.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

FREE deluxe continental breakfast daily from 6 a.m. to 9:30 a.m.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 40

Only dogs and cats are allowed

Pet maximum weight in kg is 18

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$10 per room

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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