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Douglas Inn & Suites

2600 Westside Drive NW, Cleveland, TN 37312 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Tennova Healthcare
Select Your Room:
01/18/2022 - 01/19/2022
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Douglas Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"It was old housekeeping doesn’t come d."
Overall Score2.0/ 5
Old cleaning and resupplying not done daily breakfast was done very cheap food items were terrible only had one small coffee pot for everyone to use had to tell him to make co.
(Individual traveler, booked 1 room), from US flag
09-Nov-2021 Verified Review, stayed from Fri Nov 05 to Sun Nov 07 2021 at a $70.99 average nightly rate.
"Quiet & Clean - I'll Be Back!"
Overall Score4.0/ 5
Good. I’ll be back.
(Individual traveler, booked 1 room), from US flag
24-Oct-2021 Verified Review, stayed from Sat Oct 23 to Sun Oct 24 2021 at a $74.79 average nightly rate.
"Great for price and location!"
Overall Score4.0/ 5
Dirt or mold on bathroom ceiling. Very comfortable and staff was great, friendly and pleasant. Loved the plants outside.
(Individual traveler, booked 1 room), from US flag
02-Sep-2020 Verified Review, stayed from Mon Aug 31 to Tue Sep 01 2020 at a $61.24 average nightly rate.
"Very Good Experience."
Overall Score5.0/ 5
The woman at the front desk was very friendly and helpful. The room was very clean and nice.
(Individual traveler, booked 1 room), from US flag
20-Mar-2020 Verified Review, stayed from Mon Mar 09 to Tue Mar 10 2020 at a $75.12 average nightly rate.
"Clean but outdated."
Overall Score3.0/ 5
Furniture in the Suite room was surprisingly old and worn for the cost of the room. Everything was very clean but cabinets were terribly old and in need of refinishing despite new countertops. No pan, silverware or dishes. The beds were like new, but living area furniture was in very worn condition. We felt the online photos were deceptive.
(Individual traveler, booked 1 room), from US flag
03-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sat Nov 02 2019 at a $104.12 average nightly rate.

Summary of Verified Reviews

83
Very Good

Summary of 661 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 83/100 based on reviews from all travelers.

"Very good family hotel. Awesome rooms and service in a great location."

Location

99/100
72 reviews

"Great location with good access by car." Good restaurants & bars in the area.

Service

91/100
163 reviews

"Great reception with professional, welcoming service."

Value

88/100
57 reviews

"Best value for money. Fair breakfast prices."

Comfort

77/100
117 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." Standard air conditioning.

Room

71/100
216 reviews

"Spacious rooms, with nice kitchenettes and beds." Decently clean rooms with okay minibars. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Standard air conditioning.

Cleanliness

65/100
167 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

34/100
64 reviews

"Breakfast affordable but not highly reviewed."

Food

20/100
20 reviews

"Food and menu are not highly reviewed. Bad desserts & fruits."

Rated 81/100 based on reviews from families.

"Clean hotel facilities. Good kitchenette."

Location

99/100
25 reviews

"Great location with good access by car."

Service

93/100
52 reviews

"Friendly service and great reception."

Value

90/100
24 reviews

"Best value for money."

Comfort

82/100
38 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

74/100
66 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Cleanliness

65/100
57 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Breakfast

37/100
13 reviews

"Breakfast can be improved."

Rated 80/100 based on reviews from couples.

"Good restaurants & bars in the area."

Location

99/100
19 reviews

"Great location with good access by car."

Service

93/100
29 reviews

"Friendly service and great reception."

Value

90/100
7 reviews

"Best value for money."

Comfort

76/100
25 reviews

"Wonderful beds and comfort with acceptable noise level."

Room

65/100
41 reviews

"Awesome beds, and reasonably clean rooms." Rooms in need of maintenance, with poorly rated bathrooms and furniture.

Cleanliness

60/100
31 reviews

"Room cleanliness is acceptable."

Breakfast

32/100
21 reviews

"Breakfast can be improved."

Food

19/100
8 reviews

"Food could be better."

Rated 72/100 based on reviews from business travelers.

"Great reception. Comfortable beds."

Service

88/100
9 reviews

"Friendly service."

Room

62/100
7 reviews

"Room is all right."

Cleanliness

61/100
5 reviews

"Quite clean."

Rated 86/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Service

93/100
7 reviews

"Fantastic service."

Room

64/100
9 reviews

"Room is all right."

Rated 78/100 based on reviews from all travelers.

"Very good family hotel. Awesome rooms and service in a great location."

Location

99/100
72 reviews

"Great location with good access by car." Good restaurants & bars in the area.

Service

91/100
163 reviews

"Great reception with professional, welcoming service."

Value

89/100
56 reviews

"Best value for money. Fair breakfast prices."

Comfort

77/100
116 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." Standard air conditioning.

Room

71/100
214 reviews

"Spacious rooms, with nice kitchenettes and beds." Decently clean rooms with okay minibars. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Standard air conditioning.

Cleanliness

65/100
165 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

34/100
64 reviews

"Breakfast affordable but not highly reviewed."

Food

20/100
20 reviews

"Food and menu are not highly reviewed. Bad desserts & fruits."

Rated 79/100 based on reviews from families.

"Clean hotel facilities. Good kitchenette."

Location

99/100
25 reviews

"Great location with good access by car."

Service

93/100
52 reviews

"Friendly service and great reception."

Value

91/100
23 reviews

"Best value for money."

Comfort

81/100
37 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

73/100
65 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Cleanliness

64/100
56 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Breakfast

37/100
13 reviews

"Breakfast can be improved."

Rated 81/100 based on reviews from couples.

"Good restaurants & bars in the area."

Location

99/100
19 reviews

"Great location with good access by car."

Service

93/100
29 reviews

"Friendly service and great reception."

Value

90/100
7 reviews

"Best value for money."

Comfort

76/100
25 reviews

"Wonderful beds and comfort with acceptable noise level."

Room

66/100
40 reviews

"Great beds, but only decently clean and poorly maintained rooms with bad bathrooms."

Cleanliness

61/100
30 reviews

"Room cleanliness is acceptable."

Breakfast

32/100
21 reviews

"Breakfast can be improved."

Food

19/100
8 reviews

"Food could be better."

Rated 72/100 based on reviews from business travelers.

"Great reception. Comfortable beds."

Service

88/100
9 reviews

"Friendly service."

Room

62/100
7 reviews

"Room is all right."

Cleanliness

61/100
5 reviews

"Quite clean."

Rated 82/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Service

93/100
7 reviews

"Fantastic service."

Room

64/100
9 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Cleveland State Community College. This motel is 2.5 mi (4 km) from Lee University and 19.9 mi (32.1 km) from Harrison Bay State Park.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tennova Healthcare - 0.9 km / 0.6 mi
Cleveland State Community College - 1.3 km / 0.8 mi
Tennova Healthcare - Cleveland - 2.6 km / 1.6 mi
CHI MEMORIAL CLEVELAND - 3.1 km / 1.9 mi
Lee University - 4 km / 2.5 mi
Tinsley Park - 4 km / 2.5 mi
North Cleveland Church of God - 4.6 km / 2.9 mi
Museum Center at 5ive Points - 5 km / 3.1 mi
Bradley Square Mall - 4.9 km / 3.1 mi
Cleveland Speedway - 8.2 km / 5.1 mi
Tri-State Exhibition Center - 8.7 km / 5.4 mi
Hiwassee River - 19.1 km / 11.9 mi
Hiwassee Wildlife Refuge - 19.6 km / 12.2 mi
Morris Vineyard - 20.2 km / 12.6 mi
Ocoee River - 24.1 km / 14.9 mi

The nearest airports are:
Alcoa - Knoxville Airport (TYS) - 130.5 km / 81.1 mi
Chattanooga Metropolitan Airport (CHA) - 38.2 km / 23.8 mi

The preferred airport for Douglas Inn And Suites is Alcoa - Knoxville Airport (TYS).

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • RV, bus, truck parking (surcharge)
  • Express check-out
  • Wheelchair-accessible van parking
  • Business center
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Well-lit path to entrance
  • Number of buildings/towers - 1
  • Total number of rooms - 40
  • Number of floors - 2
  • Professional property host/manager
  • No alcohol served onsite
  • Smoke-free property
  • In-room accessibility
  • Wheelchair accessible parking
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Fitness facilities
  • Wheelchair accessible path of travel

Airport & Shuttle Information

LOVEL FIELD AIRPORT IN CHATTANOOGA ABOUT 24 MILE.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

FREE deluxe continental breakfast daily from 6 a.m. to 9:30 a.m.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 40

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 18

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$10 per room

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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