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Best Western Diamond Bar Hotel & Suites

259 Gentle Springs Ln, Diamond Bar, CA 91765 US near Exit 49 on I-210 (~3.0mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Steep Canyon Trailhead
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 463 guest reviews

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  • Free breakfast
  • Swimming pool
  • Free WiFi
  • Number of outdoor pools - 1
  • Smoke-free property
  • Free newspapers in lobby
  • Free self parking
Select Your Room:
01/18/2022 - 01/19/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

64
Poor

Summary of 463 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 64/100 based on reviews from all travelers.

"Easily accessible by car and has restaurants and bars nearby. Vibe is not too good. Service could be improved."

Location

80/100
39 reviews

"Great location. Accessible by car, but parking is a hassle." Shopping, restaurants and bars in the area are great.

Breakfast

50/100
28 reviews

"Breakfast is average."

Room

38/100
126 reviews

"Room maintenance is lacking, as are beds, kitchenettes and furnishings." Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Average sized rooms. Shower can be a problem.

Service

37/100
90 reviews

"Complaints about service friendliness and professionalism." Housekeeping and management are lacking.

Cleanliness

34/100
73 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

18/100
21 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 55/100 based on reviews from families.

"Great location."

Location

81/100
13 reviews

"Great location somewhat accessible by car."

Breakfast

49/100
5 reviews

"Breakfast can be improved."

Comfort

37/100
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Service

33/100
11 reviews

"Service could be improved."

Room

29/100
25 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

29/100
12 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from couples.

""

Comfort

46/100
9 reviews

"Not very comfortable, with poor beds."

Service

44/100
14 reviews

"Service could be improved."

Cleanliness

33/100
10 reviews

"Rooms could be cleaner."

Room

31/100
15 reviews

"Poor beds in rooms needing some cleaning."

Rated 49/100 based on reviews from business travelers.

"Great location."

Comfort

36/100
6 reviews

"More comfort would be nice."

Service

34/100
6 reviews

"Service could be improved."

Room

27/100
7 reviews

"Room needs to be improved."

Rated 60/100 based on reviews from solo travelers.

""

Room

35/100
7 reviews

"Room needs to be improved."

Rated 52/100 based on reviews from all travelers.

"Easily accessible by car and has restaurants and bars nearby. Vibe is not too good. Service could be improved."

Location

79/100
37 reviews

"Great location, near nice bars and restaurants." Accessible by car, but parking is a hassle.

Breakfast

49/100
27 reviews

"Breakfast can be improved."

Room

38/100
123 reviews

"Room maintenance is lacking, as are beds, kitchenettes and furnishings." Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Average sized rooms. Shower can be a problem.

Service

37/100
88 reviews

"Complaints about service friendliness and professionalism." Housekeeping and management are lacking.

Cleanliness

33/100
71 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

19/100
20 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 49/100 based on reviews from families.

"Great location."

Location

81/100
12 reviews

"Great location somewhat accessible by car."

Breakfast

49/100
5 reviews

"Breakfast can be improved."

Comfort

37/100
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Service

33/100
9 reviews

"Service could be improved."

Room

28/100
24 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

28/100
11 reviews

"Rooms could be cleaner."

Rated 56/100 based on reviews from couples.

""

Comfort

46/100
9 reviews

"Not very comfortable, with poor beds."

Service

44/100
14 reviews

"Service could be improved."

Cleanliness

33/100
10 reviews

"Rooms could be cleaner."

Room

31/100
15 reviews

"Poor beds in rooms needing some cleaning."

Rated 50/100 based on reviews from business travelers.

"Great location."

Comfort

36/100
6 reviews

"More comfort would be nice."

Service

34/100
6 reviews

"Service could be improved."

Room

27/100
7 reviews

"Room needs to be improved."

Rated 58/100 based on reviews from solo travelers.

""

Room

35/100
7 reviews

"Room needs to be improved."

Rated 59/100 based on reviews from all travelers.

"Easily accessible by car and has restaurants and bars nearby. Vibe is not too good. Service could be improved."
Review Semantics by TrustYou

Property Description

With a stay at Best Western Diamond Bar Hotel & Suites, you'll be centrally located in Diamond Bar, within a 15-minute drive of Fairplex and Brea Mall. This hotel is 3 mi (4.9 km) from California State Polytechnic University, Pomona and 6.7 mi (10.8 km) from Auto Club Raceway at Pomona.

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Make yourself at home in one of the 97 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Steep Canyon Trailhead - 2.3 km / 1.4 mi
California State Polytechnic University, Pomona - 4.9 km / 3 mi
Royal Vista Golf Club - 7.7 km / 4.8 mi
Latino Art Museum - 8.5 km / 5.3 mi
Western University of Health Sciences - 8.7 km / 5.4 mi
American Museum of Ceramic Art - 9 km / 5.6 mi
Wally Parks NHRA Motorsports Museum - 9.6 km / 6 mi
Fairplex - 9.6 km / 6 mi
The Shoppes at Chino Hills - 10.4 km / 6.4 mi
Auto Club Raceway at Pomona - 10.8 km / 6.7 mi
Pomona Valley Hospital Medical Center - 11.1 km / 6.9 mi
San Dimas Community Hospital - 11.2 km / 6.9 mi
South Hills Country Club - 12.4 km / 7.7 mi
Casa Colina Hospital and Centers for Healthcare - 13.4 km / 8.3 mi
Ayala Park - 13.4 km / 8.4 mi

The nearest airports are:
Los Angeles - Ontario Intl. Airport (ONT) - 25.1 km / 15.6 mi
John Wayne Airport (SNA) - 45.4 km / 28.2 mi
Long Beach Municipal Airport (LGB) - 54.9 km / 34.1 mi
Fullerton, CA (FUL-Fullerton Municipal) - 27.7 km / 17.2 mi

The preferred airport for Best Western Diamond Bar Hotel & Suites is Los Angeles - Ontario Intl. Airport (ONT).

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Swimming pool
  • Television in common areas
  • Free WiFi
  • Number of outdoor pools - 1
  • Garden
  • Total number of rooms - 97
  • Number of floors - 2
  • Professional property host/manager
  • Cash deposit required
  • No cribs (infant beds) available
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Laundry facilities
  • Free newspapers in lobby
  • Accessible bathroom
  • Elevator
  • Free self parking

Airport & Shuttle Information

Ontario Airport -- 16 MilesLAX Airport -- 42 MilesNo Shuttle available$ 40 One way taxi fare

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Pool access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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