2.5 Star Property Near The Allman Brothers Band Museum at the Big House
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very Disappointed"
Overall Score2.0/5
The pictures online present an unrealistic picture of this hotel..the lobby is nice but the rooms are dingy and old.the carpet was worn..the bathroom and bathtub had hair all over it and there were some live bugs in it..it was late and rooms everywhere were booked or we would have left..staff was nice..
Karen S. (Individual traveler, booked 1 room), from
29-Dec-2021 Verified Review, stayed from Sun Dec 26 to Mon Dec 27 2021 at a $100.99 average nightly rate.
"Nice Place"
Overall Score5.0/5
Room was clean and quiet. Staff was very cordial.
Shirley F. (Individual traveler, booked 1 room), from
29-Oct-2021 Verified Review, stayed from Thu Oct 28 to Fri Oct 29 2021 at a $87.99 average nightly rate.
"Excellent"
Overall Score4.0/5
Very clean and affordable. Great breakfast, plenty of choices and the lady that works in the breakfast room is super. Very friendly and accommodating.
Kimberly C. (Individual traveler, booked 1 room), from
28-Oct-2021 Verified Review, stayed from Wed Oct 27 to Thu Oct 28 2021 at a $87.99 average nightly rate.
"Dog Friendly"
Overall Score4.0/5
Room was very clean and easy access to grass for our dog. People were very nice and changed location from 2nd floor to 1st floor at our request.
Lynnea P. (Individual traveler, booked 1 room), from
25-Sep-2021 Verified Review, stayed from Sun Sep 19 to Mon Sep 20 2021 at a $87.99 average nightly rate.
"Hotel was Musty smelled of mold we didn’t stay."
Overall Score1.0/5
Never stay thrre.
Nancy M. (Individual traveler, booked 1 room), from
09-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $106.99 average nightly rate.
"Hot, musty and poor communication."
Overall Score1.0/5
The hotel was very hot and had a musty smell to it. The pool wasn't working. And they didn't let us know about a $100 deposit. We get refunded in three five business days. its been 7. still haven't received my deposit.
Melinda C. (Individual traveler, booked 1 room), from
13-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sat Jun 05 2021 at a $114.99 average nightly rate.
"Awesome Stay"
Overall Score5.0/5
Excellent Job
Ronald M. (Individual traveler, booked 1 room), from
12-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $108.53 average nightly rate.
"Very Clean."
Overall Score5.0/5
The room was nicely cleaned. I only wished the air conditioner would have kept the room cooler. I had temp on 65 and it didn’t feel like it was that cool. I would stay again if I’m around that area.
Paula A. (Individual traveler, booked 1 room), from
24-May-2021 Verified Review, stayed from Sat May 22 to Sun May 23 2021 at a $77.11 average nightly rate.
"Good Time!"
Overall Score4.0/5
Friendly staffs, clean room and it’s in good location.
Darryl D. (Individual traveler, booked 1 room), from
13-May-2021 Verified Review, stayed from Wed May 12 to Thu May 13 2021 at a $79.20 average nightly rate.
"Clean, safe and nice."
Overall Score4.0/5
Nice place to stop.
Wanda P. (Individual traveler, booked 1 room), from
10-May-2021 Verified Review, stayed from Sat Apr 24 to Sun Apr 25 2021 at a $107.10 average nightly rate.
"Horrible Stay"
Overall Score1.0/5
The room was so filthy my dog would not sleep on the floor. The carpet was soiled by a pet. The room smelled like smoke and crap. The thought of it makes me sick to my stomach.
Debra K. (Individual traveler, booked 1 room), from
04-May-2021 Verified Review, stayed from Sat May 01 to Sun May 02 2021 at a $100.99 average nightly rate.
"Great"
Overall Score5.0/5
Great
Donna B. (Individual traveler, booked 1 room), from
14-Mar-2021 Verified Review, stayed from Thu Mar 11 to Fri Mar 12 2021 at a $73.99 average nightly rate.
"Disgusting!"
Overall Score1.0/5
Very relaxed protocols regarding COVID. Front desk employee only wore mask over her mouth, leaving nose uncovered and many hotel customers were in lobby unmasked. Rooms were very dirty.
Karyn R. (Individual traveler, booked 1 room), from
12-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sat Feb 06 2021 at a $92.99 average nightly rate.
"Never ever stay here!"
Overall Score1.0/5
This hotel was not clean at all! The room smelled of stale smoke and I sneezed all night long from said smoke and assorted pet dander that was not vacuumed up from previous dogs. Very very dissatisfied. We got to the hotel at 8pm and left at 3am because I was so uncomfortable with the room.
Karyn R. (Individual traveler, booked 1 room), from
12-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sat Feb 06 2021 at a $92.99 average nightly rate.
"Stayed one night."
Overall Score4.0/5
Friendly staff and very dog friendly room. Property and room could have been cleaner.
Bonnie M. (Individual traveler, booked 1 room), from
02-Jan-2021 Verified Review, stayed from Fri Jan 01 to Sat Jan 02 2021 at a $86.99 average nightly rate.
"Needs Updated"
Overall Score3.0/5
The room was clean enough, but we felt very insecure at this hotel right from our arrival. The hotel has a lounge connected to it, with the entrance being right beside the hotel entrance. Upon exiting our vehicle to check in, two groups of cars unloaded with several people. This was midnight when we checked in and the group was going to the lounge. They were smoking Marijuana right outside the front entrance, which when you opened the hotel doors, the smell lingered horribly in the lobby. It was very disturbing to law abiding citizens. No one could explain it away. Will not stay here again.
Kimberly D. (Individual traveler, booked 1 room), from
07-Dec-2020 Verified Review, stayed from Sat Dec 05 to Sun Dec 06 2020 at a $81.99 average nightly rate.
"Upset"
Overall Score3.0/5
I paid that much for a room for four nights Didn't get no full breakfast as advertised Didn't get to use the pool because it was covered the whole time My husband was watched and stared at by some of the staff/owners Rooms should be discounted for failure of these items Or at least offer your guests gift certificates to waffle/huddle house to make up for not having The breakfast you PROMISED thats only reason my husband chose your establishment. ..
Lisa D. (Individual traveler, booked 1 room), from
08-Sep-2020 Verified Review, stayed from Wed Sep 02 to Sun Sep 06 2020 at a $63.20 average nightly rate.
"I missed not getting to have a full breakfast."
Overall Score3.0/5
Had a snag on billing credit card that was on BWs end. It took roughly 20 min for front desk to problem solve.
Keen C. (Individual traveler, booked 1 room), from
10-Jun-2020 Verified Review, stayed from Sat Jun 06 to Sun Jun 07 2020 at a $86.99 average nightly rate.
"Asked for king bed not provided asked for handicap accessible not provided."
Overall Score1.0/5
The place was not clean either. Awful place to stay.
John D. (Individual traveler, booked 1 room), from
18-Apr-2020 Verified Review, stayed from Thu Apr 16 to Fri Apr 17 2020 at a $69.99 average nightly rate.
"Good Breakfast"
Overall Score4.0/5
Clean and comfortable.
Barb P. (Individual traveler, booked 1 room), from
03-Feb-2020 Verified Review, stayed from Fri Jan 31 to Sat Feb 01 2020 at a $70.29 average nightly rate.
"Adequate but the bed was bad in the motel at Bowling Green Ky."
Overall Score3.0/5
Bath rooms to small.
Philip P. (Individual traveler, booked 1 room), from
03-Jan-2020 Verified Review, stayed from Tue Dec 31 to Wed Jan 01 2020 at a $75.37 average nightly rate.
"Encourage Courtesy"
Overall Score3.0/5
Got to the hotel at roughly 2am after five hours of driving got to the front desk to check in. I approached the person at the desk and immediately greeted with attitude and was immediately on the part of walking out to find another place to stay as there is many more aside from this place in the area. Please take note YOU are performing a service NOT a necessity..
Keith K. (Individual traveler, booked 1 room), from
20-Dec-2018 Verified Review, stayed from Mon Dec 17 to Tue Dec 18 2018 at a $66.60 average nightly rate.
Summary of Verified Reviews
81
Very Good
Summary of 1,755 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good city hotel. Easily accessible by car and offers nearby parking areas. Great room."
Location
88/100
134 reviews
"Great location. Excellent parking and car access."Near city centre with great sightseeing and nearby restaurants.
Service
82/100
368 reviews
"Friendly service with great management and waitstaff."Great, professional service from reception and housekeeping.Hotel security is ok.
Breakfast
82/100
217 reviews
"Great and affordable breakfast."
Room
72/100
464 reviews
"Rooms are tidy, with decent beds."Small rooms with poor furniture, A/C, and TV's.Small rooms and poorly cleaned bathrooms.
Cleanliness
66/100
354 reviews
"Moderately clean hotel facilities."Very clean rooms and decently clean pool. Bathroom needs cleaning.
WiFi
40/100
15 reviews
"Wifi quality could be improved."
Rated 75/100 based on reviews from families.
"Accessible parking. Good accessibility by car."
Location
86/100
39 reviews
"Great location, near nice bars and restaurants."Good car access, but so-so parking.
Service
84/100
103 reviews
"Staff is very friendly with excellent reception, wait staff, and housekeeping."
Breakfast
83/100
76 reviews
"Great and affordable breakfast."
Room
65/100
123 reviews
"Rooms are quite clean and beds are standard."Small rooms and poorly cleaned bathrooms.Small, poorly maintained rooms with subpar A/C and furnishing.
Cleanliness
60/100
101 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Vibe
55/100
44 reviews
"Decent vibe. Entrance area is ok. Hotel could use some updating."Relatively friendly Atmosphere.
Amenities
47/100
59 reviews
"Uninspiring buildings and a so-so entrance area."Elevator in need of updating. Pleasant hotel grounds.
Rated 72/100 based on reviews from couples.
"Great dining experience. Professional service."
Location
88/100
25 reviews
"Great location."
Breakfast
83/100
34 reviews
"Tasty breakfast."
Service
83/100
43 reviews
"Efficient, friendly service with a nice reception."
Bar
77/100
6 reviews
"Bar is awesome."
Room
70/100
64 reviews
"Rooms are clean and decent overall with okay beds."Rooms are small with poor air conditioning.
Cleanliness
67/100
47 reviews
"Moderately clean hotel facilities. Clean rooms."
Amenities
49/100
25 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 79/100 based on reviews from solo travelers.
"Great reception. Great location."
Location
89/100
6 reviews
"Great location."
Service
83/100
17 reviews
"Friendly service and great reception."
Room
68/100
23 reviews
"Awesome beds, and reasonably clean rooms."
Cleanliness
66/100
16 reviews
"Room cleanliness is acceptable."
Comfort
62/100
13 reviews
"Relatively comfortable, with good beds."
Vibe
43/100
7 reviews
"Vibe is not too good. Entrance area is not particularly attractive."
Rated 81/100 based on reviews from business travelers.
"Tasty breakfast. Clean rooms."
Service
86/100
9 reviews
"Friendly service."
Breakfast
82/100
8 reviews
"Tasty breakfast."
Room
66/100
14 reviews
"Room cleanliness is acceptable."
Cleanliness
66/100
12 reviews
"Room cleanliness is acceptable."
Rated 74/100 based on reviews from all travelers.
"Good city hotel. Easily accessible by car and offers nearby parking areas. Great room."
Location
88/100
133 reviews
"Great location. Excellent parking and car access."Near city centre with great sightseeing and nearby restaurants.
Service
83/100
361 reviews
"Friendly service with great management and waitstaff."Great, professional service from reception and housekeeping.Hotel security is ok.
Breakfast
82/100
215 reviews
"Great and affordable breakfast."
Room
72/100
458 reviews
"Rooms are tidy, with decent beds."Small rooms with poor furniture, A/C, and TV's.Small rooms and poorly cleaned bathrooms.
Cleanliness
66/100
349 reviews
"Moderately clean hotel facilities."Very clean rooms and decently clean pool. Bathroom needs cleaning.
WiFi
40/100
15 reviews
"Wifi quality could be improved."
Rated 72/100 based on reviews from families.
"Accessible parking. Good accessibility by car."
Location
86/100
39 reviews
"Great location, near nice bars and restaurants."Good car access, but so-so parking.
Service
84/100
103 reviews
"Staff is very friendly with excellent reception, wait staff, and housekeeping."
Breakfast
83/100
75 reviews
"Great and affordable breakfast."
Room
65/100
123 reviews
"Rooms are quite clean and beds are standard."Small rooms and poorly cleaned bathrooms.Small, poorly maintained rooms with subpar A/C and furnishing.
Cleanliness
60/100
101 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Vibe
55/100
44 reviews
"Decent vibe. Entrance area is ok. Hotel could use some updating."Relatively friendly Atmosphere.
Amenities
47/100
59 reviews
"Uninspiring buildings and a so-so entrance area."Elevator in need of updating. Pleasant hotel grounds.
Rated 69/100 based on reviews from couples.
"Great dining experience. Professional service."
Location
88/100
25 reviews
"Great location."
Breakfast
83/100
34 reviews
"Tasty breakfast."
Service
83/100
41 reviews
"Efficient, friendly service with a nice reception."
Bar
77/100
6 reviews
"Bar is awesome."
Room
69/100
62 reviews
"Rooms are clean and decent overall with okay beds. AC needs updating."
Cleanliness
67/100
45 reviews
"Moderately clean hotel facilities. Clean rooms."
Amenities
49/100
25 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 74/100 based on reviews from solo travelers.
"Great reception. Great location."
Location
89/100
6 reviews
"Great location."
Service
83/100
17 reviews
"Friendly service and great reception."
Room
68/100
23 reviews
"Awesome beds, and reasonably clean rooms."
Cleanliness
66/100
16 reviews
"Room cleanliness is acceptable."
Comfort
62/100
13 reviews
"Relatively comfortable, with good beds."
Vibe
43/100
7 reviews
"Vibe is not too good. Entrance area is not particularly attractive."
Rated 80/100 based on reviews from business travelers.
"Tasty breakfast. Clean rooms."
Service
86/100
9 reviews
"Friendly service."
Breakfast
82/100
8 reviews
"Tasty breakfast."
Room
66/100
14 reviews
"Room cleanliness is acceptable."
Cleanliness
66/100
12 reviews
"Room cleanliness is acceptable."
Customer Reviews of Best Western Riverside Inn
3.9 of 5Overall
3.9 of 5Amenities
4.0 of 5Cleanliness
4.0 of 5Comfort
3.8 of 5Condition
3.8 of 5Neighborhood
4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Best Western Riverside Inn in Macon, you'll be within a 10-minute drive of Macon Coliseum and Mercer University. This hotel is 2.2 mi (3.6 km) from The Allman Brothers Band Museum at the Big House and 2.5 mi (4.1 km) from Hay House.
For your convenience, a complimentary breakfast is served daily from 6:30 AM to 9:30 AM.
Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
The Allman Brothers Band Museum at the Big House - 2.5 km / 1.6 mi Carmichael House - 3.7 km / 2.3 mi Hay House - 4 km / 2.5 mi Cannonball House - 4.1 km / 2.6 mi St. Joseph's Catholic Church - 4.5 km / 2.8 mi Grand Opera House - 4.5 km / 2.8 mi Harriet Tubman Museum - 4.9 km / 3 mi Sidney Lanier Cottage - 4.6 km / 2.9 mi Douglass Theater - 5.2 km / 3.2 mi Georgia Sports Hall of Fame - 5.3 km / 3.3 mi Macon Coliseum - 5.3 km / 3.3 mi Coliseum Health System - 5.4 km / 3.4 mi Fort Hawkins - 5.8 km / 3.6 mi Hawkins Arena - 6.1 km / 3.8 mi Luther Williams Field - 6.1 km / 3.8 mi
The nearest airports are: Hartsfield-Jackson Atlanta International Airport (ATL) - 126.2 km / 78.4 mi Macon, GA (MCN-Middle Georgia Regional) - 23.8 km / 14.8 mi
The preferred airport for Best Western Riverside Inn is Hartsfield-Jackson Atlanta International Airport (ATL).
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.
Amenities / Features
Check In: 2:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Banquet hall
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Express check-in
Number of meeting rooms - 1
Wheelchair-accessible registration desk
Free WiFi
Braille or raised signage
Assistive listening devices available
Upper floors accessible by stairs only
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Total number of rooms - 120
Number of floors - 2
No rollaway/extra beds available
No elevators
Accessible bathroom
Luggage storage
Free breakfast
Business center
24-hour front desk
Conference center
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Free self parking
Fitness facilities
ATM/banking
Concierge services
24-hour business center
Airport & Shuttle Information
Hartsfield Jackson Atlanta (ATL) - 74.9 miles away
Local Shuttle Info: The hotel does not provide shuttle service
Breakfast Information
Complimentary Full Breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 2
Pet maximum weight in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $100 per week maximum.
Parking Info
Complimentary Self-Parking
Internet / WiFI
Complimentary Wi-Fi
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from May to September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Seasonality and Projections at Best Western Riverside Inn
The graph above is fluctuations of room rates for both group quotes and the lowest online individual prices our system could find at the time the group/meeting bid was entered. The lowest group or meeting displayed is 10.6% in the month of July 2021 and the highest average individual rate is $121 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Riverside Inn in a month when rates are lower.
