Best Western Plus All Suites Inn

500 Ocean St, Santa Cruz, CA 95060 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In Santa Cruz (Westside Santa Cruz)
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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03/30/2023 - 03/31/2023
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus All Suites Inn

Below are the verified reviews from guests that we have booked recently:
"Clean, Friendly, Good location, Easy access."
Overall Score5.0/ 5
We arrived early so as expected our room was not ready. We went to visit the ocean as that is why we were there, anyway. When we returned our room was still not ready so we were upgraded to a two room suite which actually worked out better as it gave our adult son (who is disabled) some privacy. Also, I forgot to mention that I had made a date error when I booked the room and with me using a voucher I could not cancel and re book. To my relief, the hotel had corrected my dates for me. We had a nice stay.
(Individual traveler, booked 1 room), from US flag
09-Oct-2021 Verified Review, stayed from Tue Sep 28 to Thu Sep 30 2021 at a $152.89 average nightly rate.
"Beat Up"
Overall Score2.0/ 5
The room size was very nice and the staff was amazing, but the condition of the room was rough. A lot of wallpaper was torn, all of the furniture was chipped and seemed dirty and the worst part was the hot tub/bathtub that I paid $100 extra for didn’t even work.
(Individual traveler, booked 1 room), from US flag
20-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $329.00 average nightly rate.
"Lacks a 3.5 star hotel/ poor cust. svc."
Overall Score2.0/ 5
Upon arrival floors were dirty, walls and elevator with dark/dirty stains and hotel looks like the GM does not canvas the entry way for regular cleaning but that was neither here nor there.. The room did not have any bedding for the pull out couch in living area and the TV did not work for almost two days of our stay. Every time I called to have it fixed no one answered the phone for 1.5 days at the front desk. I tried calling from the room and my cell phone with no answer so finally I went down to ask the front desk and they said someone would be there early am then I waited and put my vacation on hold for the maintenance man and no one came by 11:45 I went down there again and the front desk person fixed it and the maintenance man never came :(.. so I was already late and bored waiting for 1.5 days.. To top it off, The shower has an EXTREMELY large HIGH PITCHED sound that gave me a headache every morning and they said its water pressure and cant fix and I am not being picky, it was EXTREME Loud.. At night it was disappointing because the master bedroom does not have its own air unit so the living room was freezing to get the air to push back to the bedroom having to leave the door open at all times. this did not give me the privacy I was hoping for nor the fantastic suite get away I looked for but overall it was still decent. Maybe my room just had the discrepancies, not sure but it was a holiday weekend and everything was booked so we enjoyed they had breakfast and WiFi and the rest of the staff was friendly. Thank you.
(Individual traveler, booked 1 room), from US flag
04-Sep-2019 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2019 at a $294.00 average nightly rate.
"Dirty room for expensive price."
Overall Score2.0/ 5
Came for a wedding. Not a good part of town as far as we can tell. Checked into our room and had a few minutes to leave for wedding. The toilet had urine and hair on it. When we came back from wedding, the v didn’t work and it is very noisy outside. The lady at the front desk also didn’t sound like she wanted to be here either. I won’t ever be coming back here. Hope I can sleep.
(Individual traveler, booked 1 room), from US flag
14-Jul-2019 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $278.10 average nightly rate.
"Best western Santa Cruz."
Overall Score5.0/ 5
Overall it was good soft bed great all you can eat breakfast.. Great family vibe.. The room was very nice and clean.
(Individual traveler, booked 1 room), from US flag
30-Dec-2018 Verified Review, stayed from Fri Dec 28 to Sun Dec 30 2018 at a $138.60 average nightly rate.
Overall Score5.0/ 5
Full hot breakfast served where you can eat in dininig area or your room. Everthing was so clean. Friendly staff. Plenty of parking on site. I would definitely stay ahain.
(Individual traveler, booked 1 room), from US flag
05-Nov-2018 Verified Review, stayed from Fri Nov 02 to Sat Nov 03 2018 at a $126.02 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. This hotel is 1 mi (1.6 km) from Main Beach and 1.1 mi (1.8 km) from Santa Cruz Wharf.

A complimentary buffet breakfast is served daily.

Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ocean Street - 0.1 km / 0.1 mi
Pacific Avenue - 0.6 km / 0.4 mi
Museum of History & Art at the McPherson Center - 0.6 km / 0.4 mi
Museum of Art & History - 0.7 km / 0.4 mi
Santa Cruz Museum of Art and History - 0.7 km / 0.4 mi
Pacific Garden Mall - 0.7 km / 0.4 mi
Town Clock - 1 km / 0.7 mi
Santa Cruz Mission State Historic Park - 1.1 km / 0.7 mi
Williams-Reynolds House - 1.2 km / 0.7 mi
Santa Cruz Beach Boardwalk - 1.3 km / 0.8 mi
Mission Santa Cruz - 1.4 km / 0.9 mi
Santa Cruz Main Beach - 1.4 km / 0.9 mi
Main Beach - 1.4 km / 0.9 mi
Sky Glider - 1.4 km / 0.9 mi
Boardwalk Bowl - 1.4 km / 0.9 mi

The nearest airports are:
Norman Y. Mineta San Jose Intl. Airport (SJC) - 55.2 km / 34.3 mi
Watsonville, CA (WVI-Watsonville Municipal) - 25.6 km / 15.9 mi
Monterey Peninsula Airport (MRY) - 65.7 km / 40.8 mi
Salinas, CA (SNS-Salinas Municipal) - 61.7 km / 38.4 mi

The preferred airport for Best Western Plus All Suites Inn is Norman Y. Mineta San Jose Intl. Airport (SJC).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a fireplace in the lobby.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Dry cleaning/laundry service
  • Covered parking
  • Casino nearby
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Health or beauty spa nearby
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Conference space size (meters) - 51
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility (in select rooms)
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower (in select rooms)
  • Accessible bathroom (in select rooms)
  • Fireplace in lobby
  • Number of buildings/towers - 1
  • Total number of rooms - 77
  • Number of floors - 3
  • Professional property host/manager
  • LGBTQ friendly
  • Parking height restrictions apply
  • Events/parties not allowed
  • No alcohol served onsite
  • Free buffet breakfast
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Conference space size (feet) - 570
  • 24-hour business center

Airport & Shuttle Information

San Jose airport. Est, 25 miles one way

Local Shuttle Info: Not available at this time

Breakfast Information

Complimentary Breakfast- Includes a hearty, all-American buffet. Stacks of steaming hot waffles and scrambled eggs, yogurt, fresh fruits and pastries, hot and cold cereals, and 100% Arabica coffee and chilled juices await guests every morning.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed


Parking Info

Free Indoor Parking- offered on a first come, first served basis

Internet / WiFI

Complimentary WiFi

Misc Fees / Policies

  • Covered self parking fee: USD 10.00 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Seasonality of Hotel Rates at Best Western Plus All Suites Inn

Rate fluctuations of Best Western Plus All Suites Inn

This graph illustrates seasonality of sleeping room prices for both group rates and the most competitive individual traveler rates our system could find at the time the group offer was placed. The lowest group rate shown is 37.7% in November 2022 and the highest average individual rate is $315 in the month of September 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus All Suites Inn in a month when rates are lower.

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