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Holiday Inn Express & Suites Phoenix Tempe An Ihg Hotel

670 N Scottsdale Rd, Tempe, AZ 85281 US near Exit 153b a on I-10 (~3.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Arizona State University
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5

Based on 812 guest reviews

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  • Free WiFi
  • Stair-free path to entrance
  • Free buffet breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
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02/02/2023 - 02/03/2023
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express & Suites Phoenix Tempe An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Very Good Clean Hotel"
Overall Score5.0/ 5
Clean hotel, courteous staff. A good experience.
(Individual traveler, booked 1 room), from US flag
25-Sep-2022 Verified Review, stayed from Wed Sep 21 to Thu Sep 22 2022 at a $122.99 average nightly rate.
""
Overall Score2.0/ 5
(Individual traveler, booked 1 room), from US flag
09-Apr-2022 Verified Review, stayed from Wed Apr 06 to Fri Apr 08 2022 at a $102.99 average nightly rate.
"Check in sucked room half cleaned."
Overall Score2.0/ 5
0
(Individual traveler, booked 1 room), from US flag
28-Feb-2022 Verified Review, stayed from Sun Feb 20 to Mon Feb 21 2022 at a $148.99 average nightly rate.
"Served it's purpose."
Overall Score3.0/ 5
Great Receptionist
(Individual traveler, booked 1 room), from US flag
26-Sep-2021 Verified Review, stayed from Thu Sep 23 to Sun Sep 26 2021 at a $88.99 average nightly rate.
"Horrible nothing worked and outside room ceiling tiles missing."
Overall Score1.0/ 5
Over priced for a place under construction and was not informed of it before booking. Refrigerator didn't work. When using hair dryer it smelt like burning weed. Ceiling tiles in hallway outside door of room were missing and wiring exposed. Fire harzard. They need sound proof windows for rooms facing freeway. Heard traffic all night. The sad thing was the a loft across the street wad cheaper. And you should have someone at front desk that at least acts like they want to be there. Only booked because friends had room there. Would not refer to anyone.
(Individual traveler, booked 1 room), from US flag
03-Jan-2021 Verified Review, stayed from Thu Dec 31 to Fri Jan 01 2021 at a $110.39 average nightly rate.
"Clean and friendly."
Overall Score5.0/ 5
Our room was very clean and the gentleman at the front desk was very friendly.
(Individual traveler, booked 1 room), from US flag
03-Nov-2019 Verified Review, stayed from Sun Nov 03 to Mon Nov 04 2019 at a $78.94 average nightly rate.
"AWESOME attn; David Wong."
Overall Score5.0/ 5
AMAZING NISEL STAFF and FOOD, MAJOR LEAGUE BASEBALL ASU HALL OF FAME BASEBALL FOOTBALL,MVP METS .YANKEES,ROME ITALY LennyRandle.com four Education Sports Academy ELITE MEMBERSHIP BEST WESTERN HOTEL Corp, 55 Million FANS Globally Blessed MLBNETWORK Lenny Randle Team Cappuccino All Stars Homeschool Touring Colleges.
(Group coordinator, booked 2 rooms), from US flag
28-May-2019 Verified Review, stayed from Wed May 22 to Sat May 25 2019 at a $65.72 average nightly rate.
"Receptionist Poor"
Overall Score2.0/ 5
We are Reward members of Best Western and the receptionist when we checked in was helpful. But the receptionist in the morning had very poor repor in helping with anything. We had asked to have an extended check out and he said that could not give us one since we reserved online, this is like our 10th time staying at this Hotel and we are thinking of not going back.
(Individual traveler, booked 1 room), from US flag
29-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sat Apr 27 2019 at a $107.31 average nightly rate.
"Terrible stay and unpleasant manager."
Overall Score1.0/ 5
Checked out of hotel early due to a 530am wake up from the fire department. There was a carbon monoxide alarm activation and we were told to evacuate. Later the fire department advised it is a low enough level to pack all belongings and attempt other accommodations. When speaking to the manager he said the issue was in a heating duct and had since been capped off and would not be a problem. When asked if other ducts were being checked he said no that there was no need to check the others. I felt that as a safety issue and checked out and rebooked with the Hampton Inn and my stay with them has been delightful.
(Individual traveler, booked 1 room), from US flag
27-Apr-2019 Verified Review, stayed from Thu Apr 25 to Sun Apr 28 2019 at a $79.99 average nightly rate.

Summary of Verified Reviews

61
Poor

Summary of 502 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 61/100 based on reviews from all travelers.

Great location.

Location

70/100
59 reviews

Great location. Easy car access but inadequate parking.

Service

53/100
117 reviews

Guests complain about the professionalism of the staff and management. Service is friendly enough, with acceptable reception staff. Booking process should be better organized.

Breakfast

46/100
40 reviews

Breakfast affordable but not highly reviewed.

Room

45/100
173 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Relatively new rooms, with acceptable TV's, but poor furniture and A/C. Kitchenettes and beds are poor. Shower can be a problem.

Comfort

31/100
73 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Cleanliness

31/100
84 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

25/100
77 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Wellness Area

6/100
16 reviews

Poorly reviewed fitness area.

Rated 52/100 based on reviews from families.

Great location.

Location

73/100
12 reviews

Great location.

Value

58/100
8 reviews

Fairly good value for money.

Service

53/100
27 reviews

Friendly service and acceptable reception.

Breakfast

45/100
12 reviews

Breakfast can be improved.

Room

33/100
49 reviews

Inadequately cleaned and maintained rooms and bathrooms. Small rooms with poor A/C and substandard furniture and beds. Shower can be a problem.

Comfort

28/100
21 reviews

Small rooms, lacking comfort, with subpar beds and A/C.

Cleanliness

25/100
22 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

21/100
23 reviews

Hotel buildings could use some improvement.

Rated 68/100 based on reviews from business travelers.

Room

40/100
6 reviews

Room needs to be improved.

Rated 62/100 based on reviews from couples.

Service

49/100
7 reviews

Service could be improved.

Room

43/100
6 reviews

Room needs to be improved.

Rated 60/100 based on reviews from solo travelers.

Service

54/100
6 reviews

Service is adequate.

Room

43/100
5 reviews

Room needs to be improved.

Rated 54/100 based on reviews from all travelers.

Great location.

Location

70/100
58 reviews

Great location. Easy car access but inadequate parking.

Service

53/100
116 reviews

Problems with management professionalism. Service is friendly enough, with acceptable reception staff. Booking process should be better organized.

Breakfast

46/100
39 reviews

Breakfast can be improved.

Room

46/100
171 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Relatively new rooms, with acceptable TV's, but poor furniture and A/C. Kitchenettes and beds are poor. Shower can be a problem.

Cleanliness

32/100
82 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Comfort

31/100
73 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Food

30/100
7 reviews

Poorly rated food, particularly desserts.

Amenities

25/100
76 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Wellness Area

6/100
16 reviews

Poorly reviewed fitness area.

Rated 52/100 based on reviews from families.

Great location.

Location

73/100
12 reviews

Great location.

Service

53/100
27 reviews

Friendly service and acceptable reception.

Breakfast

45/100
12 reviews

Breakfast can be improved.

Room

33/100
48 reviews

Inadequately cleaned and maintained rooms and bathrooms. Small rooms with poor A/C and substandard furniture and beds. Shower can be a problem.

Comfort

28/100
21 reviews

Small rooms, lacking comfort, with subpar beds and A/C.

Cleanliness

25/100
21 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

21/100
23 reviews

Hotel buildings could use some improvement.

Rated 61/100 based on reviews from couples.

Service

49/100
6 reviews

Service could be improved.

Room

43/100
6 reviews

Room needs to be improved.

Rated 60/100 based on reviews from solo travelers.

Service

54/100
6 reviews

Service is adequate.

Room

43/100
5 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property Description

Located in Tempe, Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel is in the entertainment district, within a 10-minute drive of Arizona State University and Phoenix Zoo. This hotel is 3.7 mi (6 km) from Desert Botanical Garden and 5.2 mi (8.4 km) from Scottsdale Fashion Square.

Enjoy a satisfying meal at Macayo's Restaurant serving guests of Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 103 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tempe Town Lake - 0.3 km / 0.2 mi
Tempe Town Lake Marina - 0.6 km / 0.4 mi
Arizona State University - 0.8 km / 0.5 mi
Sun Devil Stadium - 1.7 km / 1.1 mi
Wells Fargo Arena - 1.8 km / 1.1 mi
Mill Avenue District - 2 km / 1.3 mi
Tempe Beach Park - 2.3 km / 1.4 mi
Tempe Marketplace - 2.4 km / 1.5 mi
Big Surf - 2.5 km / 1.6 mi
Phoenix Zoo - 2.6 km / 1.6 mi
Papago Park - 2.6 km / 1.6 mi
Grady Gammage Memorial Auditorium - 3.1 km / 1.9 mi
Mill Ave - 3.7 km / 2.3 mi
Hole in the Rock - 3.8 km / 2.4 mi
Desert Botanical Garden - 4 km / 2.5 mi

The nearest airports are:
Phoenix Sky Harbor Intl. Airport (PHX) - 8.4 km / 5.2 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 26.5 km / 16.5 mi
Scottsdale, AZ (SCF) - 30.1 km / 18.7 mi
Phoenix - Mesa Gateway Airport (AZA) - 43.9 km / 27.3 mi
Phoenix Deer Valley Airport (DVT) - 46.5 km / 28.9 mi

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.

Green Sustainability

We have just started our Green program

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Internet access - wireless
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Total number of rooms - 103
  • Number of floors - 4
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Boat tours nearby
  • Free buffet breakfast
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Golfing nearby
  • Smoke-free property
  • Rafting nearby
  • Elevator
  • Free self parking

Airport & Shuttle Information

3 miles from Phoenix Sky Harbour International Airport. 24 hr Courtesy Shuttle to and from airport.

Local Shuttle Info: Shuttle based on availability for nominal fee in 3 mile radious of hotel.

Breakfast Information

Free Full Hot Continental Breakfast.Scrambled Eggs, Bacon, Sausage, Hash Browns, Biscuits and Gravy2 Waffles Makers and Toppings. Oatmeal

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $10.00 per day with a $100 per week maximum

Internet / WiFI

We offer free wireless high speed internet throughout our hotel property.

Misc Fees / Policies

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Group vs. Individual Rates at Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel

Rate fluctuations of Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel

The graph above is trends of room rates for both our group rates and the lowest online individual prices we could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 30.3% in the month of September 2020 and the highest average individual rate is $192 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel in a month when rates are lower.

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