Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Served it's purpose."
Overall Score3.0/5
Great Receptionist
Tammi B. (Individual traveler, booked 1 room), from
26-Sep-2021 Verified Review, stayed from Thu Sep 23 to Sun Sep 26 2021 at a $88.99 average nightly rate.
"Horrible nothing worked and outside room ceiling tiles missing."
Overall Score1.0/5
Over priced for a place under construction and was not informed of it before booking. Refrigerator didn't work. When using hair dryer it smelt like burning weed. Ceiling tiles in hallway outside door of room were missing and wiring exposed. Fire harzard. They need sound proof windows for rooms facing freeway. Heard traffic all night. The sad thing was the a loft across the street wad cheaper. And you should have someone at front desk that at least acts like they want to be there. Only booked because friends had room there. Would not refer to anyone.
Scott W. (Individual traveler, booked 1 room), from
03-Jan-2021 Verified Review, stayed from Thu Dec 31 to Fri Jan 01 2021 at a $110.39 average nightly rate.
"Clean and friendly."
Overall Score5.0/5
Our room was very clean and the gentleman at the front desk was very friendly.
Gary S. (Individual traveler, booked 1 room), from
03-Nov-2019 Verified Review, stayed from Sun Nov 03 to Mon Nov 04 2019 at a $78.94 average nightly rate.
"AWESOME attn; David Wong."
Overall Score5.0/5
AMAZING NISEL STAFF and FOOD, MAJOR LEAGUE BASEBALL ASU HALL OF FAME BASEBALL FOOTBALL,MVP METS .YANKEES,ROME ITALY LennyRandle.com four Education Sports Academy ELITE MEMBERSHIP BEST WESTERN HOTEL Corp, 55 Million FANS Globally Blessed MLBNETWORK Lenny Randle Team Cappuccino All Stars Homeschool Touring Colleges.
Lenny R. (Group coordinator, booked 2 rooms), from
28-May-2019 Verified Review, stayed from Wed May 22 to Sat May 25 2019 at a $65.72 average nightly rate.
"Receptionist Poor"
Overall Score2.0/5
We are Reward members of Best Western and the receptionist when we checked in was helpful. But the receptionist in the morning had very poor repor in helping with anything. We had asked to have an extended check out and he said that could not give us one since we reserved online, this is like our 10th time staying at this Hotel and we are thinking of not going back.
Keith F. (Individual traveler, booked 1 room), from
29-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sat Apr 27 2019 at a $107.31 average nightly rate.
"Terrible stay and unpleasant manager."
Overall Score1.0/5
Checked out of hotel early due to a 530am wake up from the fire department. There was a carbon monoxide alarm activation and we were told to evacuate. Later the fire department advised it is a low enough level to pack all belongings and attempt other accommodations. When speaking to the manager he said the issue was in a heating duct and had since been capped off and would not be a problem. When asked if other ducts were being checked he said no that there was no need to check the others. I felt that as a safety issue and checked out and rebooked with the Hampton Inn and my stay with them has been delightful.
Jonmichael K. (Individual traveler, booked 1 room), from
27-Apr-2019 Verified Review, stayed from Thu Apr 25 to Sun Apr 28 2019 at a $79.99 average nightly rate.
Summary of Verified Reviews
63
Poor
Summary of 812 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Easily accessible by car and offers nearby parking areas. Pool should be renewed."
Location
76/100
85 reviews
"Great location. Easy car access but inadequate parking."Shopping, restaurants and bars in the area are great.
Service
57/100
176 reviews
"Guests complain about reception and service professionalism."Management seems lacking, with badly rated housekeeping, but friendly service.Booking process should be better organized.
Room
46/100
239 reviews
"Rooms have problems with size, cleanliness, and maintenance."Poor beds, A/C, furniture, and kitchenettes.Small rooms and poorly cleaned bathrooms. Shower can be a problem.Relatively new rooms.
Breakfast
39/100
59 reviews
"Breakfast can be improved."
Cleanliness
37/100
119 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Comfort
36/100
121 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
WiFi
33/100
5 reviews
"Complaints about WiFi."
Food
32/100
13 reviews
"Food could be better."
Amenities
23/100
97 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Wellness Area
12/100
28 reviews
"Poorly reviewed fitness area."
Pool
10/100
52 reviews
"Pool should be renewed."
Rated 51/100 based on reviews from families.
"Great shopping. Good accessibility by car."
Location
78/100
19 reviews
"Great location with good access by car."
Value
60/100
10 reviews
"Fairly good value for money."
Service
57/100
37 reviews
"Friendly service and acceptable reception."
Breakfast
38/100
21 reviews
"Breakfast can be improved."
Room
37/100
63 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Small rooms with poor A/C and substandard furniture and beds.Shower can be a problem.
Comfort
35/100
35 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Cleanliness
31/100
29 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Food
28/100
6 reviews
"Food could be better."
Amenities
20/100
28 reviews
"Hotel buildings could use some improvement."
Wellness Area
10/100
7 reviews
"Wellness & sports facilities could be improved."
Pool
8/100
9 reviews
"Pool should be renewed."
Rated 56/100 based on reviews from couples.
""
Service
52/100
9 reviews
"Service is adequate."
Room
43/100
8 reviews
"Guests complain about the rooms and subpar beds."
Comfort
41/100
7 reviews
"Not very comfortable, with poor beds."
Rated 65/100 based on reviews from business travelers.
"Great location."
Location
75/100
5 reviews
"Great location."
Service
60/100
9 reviews
"Service is adequate."
Room
43/100
14 reviews
"Rooms could be cleaner."
Cleanliness
43/100
8 reviews
"Rooms could be cleaner."
Breakfast
43/100
6 reviews
"Breakfast can be improved."
Comfort
38/100
8 reviews
"Noisy room lacking in comfort."
Amenities
23/100
5 reviews
"Hotel buildings could use some improvement."
Rated 47/100 based on reviews from solo travelers.
""
Service
55/100
5 reviews
"Service is adequate."
Room
45/100
10 reviews
"Rooms could be cleaner."
Comfort
43/100
7 reviews
"More comfort would be nice."
Cleanliness
41/100
7 reviews
"Rooms could be cleaner."
Rated 53/100 based on reviews from all travelers.
"Easily accessible by car and offers nearby parking areas. Pool should be renewed."
Location
75/100
83 reviews
"Great location. Easy car access but inadequate parking."Shopping, restaurants and bars in the area are great.
Service
58/100
174 reviews
"Guests complain about reception and service professionalism."Management seems lacking, with badly rated housekeeping, but friendly service.Booking process should be better organized.
Room
47/100
235 reviews
"Rooms have problems with size, cleanliness, and maintenance."Poor beds, A/C, furniture, and kitchenettes.Small rooms and poorly cleaned bathrooms. Shower can be a problem.Relatively new rooms.
Cleanliness
38/100
116 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
37/100
55 reviews
"Breakfast can be improved."
Comfort
36/100
120 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
WiFi
33/100
5 reviews
"Complaints about WiFi."
Food
27/100
11 reviews
"Food could be better."
Amenities
23/100
95 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Wellness Area
12/100
28 reviews
"Poorly reviewed fitness area."
Pool
8/100
51 reviews
"Pool should be renewed."
Rated 49/100 based on reviews from families.
"Great shopping. Good accessibility by car."
Location
78/100
19 reviews
"Great location with good access by car."
Service
57/100
37 reviews
"Friendly service and acceptable reception."
Breakfast
39/100
20 reviews
"Breakfast can be improved."
Room
38/100
61 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Small rooms with poor A/C and substandard furniture and beds.Shower can be a problem.
Comfort
35/100
35 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Cleanliness
33/100
27 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Food
30/100
5 reviews
"Food could be better."
Amenities
20/100
28 reviews
"Hotel buildings could use some improvement."
Wellness Area
10/100
7 reviews
"Wellness & sports facilities could be improved."
Pool
8/100
9 reviews
"Pool should be renewed."
Rated 60/100 based on reviews from business travelers.
"Great location."
Location
75/100
5 reviews
"Great location."
Service
60/100
9 reviews
"Service is adequate."
Room
43/100
14 reviews
"Rooms could be cleaner."
Cleanliness
43/100
8 reviews
"Rooms could be cleaner."
Breakfast
42/100
5 reviews
"Breakfast can be improved."
Comfort
38/100
8 reviews
"Noisy room lacking in comfort."
Amenities
23/100
5 reviews
"Hotel buildings could use some improvement."
Rated 54/100 based on reviews from couples.
"Great location."
Service
54/100
8 reviews
"Service is adequate."
Room
43/100
8 reviews
"Guests complain about the rooms and subpar beds."
Comfort
41/100
7 reviews
"Not very comfortable, with poor beds."
Rated 45/100 based on reviews from solo travelers.
""
Service
55/100
5 reviews
"Service is adequate."
Room
45/100
10 reviews
"Rooms could be cleaner."
Comfort
43/100
7 reviews
"More comfort would be nice."
Cleanliness
41/100
7 reviews
"Rooms could be cleaner."
Customer Reviews of Phoenix Tempe Inn
3.8 of 5Overall
3.6 of 5Amenities
4.1 of 5Cleanliness
3.9 of 5Comfort
3.7 of 5Condition
4.0 of 5Neighborhood
4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Tempe, Phoenix Tempe Inn is in the entertainment district, a 1-minute drive from Arizona State University and 5 minutes from Old Town. This hotel is 3.9 mi (6.3 km) from Desert Botanical Garden and 4 mi (6.5 km) from Phoenix Zoo.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 6 AM to 10 AM.
Make yourself at home in one of the 103 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Tempe Town Lake - 0.3 km / 0.2 mi Salt River - 0.4 km / 0.2 mi Arizona State University - 0.8 km / 0.5 mi Tempe Town Lake Marina - 1.1 km / 0.7 mi Sun Devil Stadium - 1.8 km / 1.1 mi Mill Avenue District - 2 km / 1.2 mi Tempe Beach Park - 2.4 km / 1.5 mi Tempe Center for the Arts - 3 km / 1.8 mi Big Surf - 3 km / 1.9 mi Papago Park - 4 km / 2.5 mi Hole in the Rock - 4 km / 2.5 mi Phoenix Zoo - 4.1 km / 2.5 mi Desert Botanical Garden - 4.6 km / 2.9 mi Sloan Park - 5.2 km / 3.2 mi Old Town - 5.4 km / 3.3 mi
The nearest airports are: Sky Harbor International Airport (PHX) - 8.4 km / 5.2 mi Mesa, AZ (MSC-Falcon Field Municipal) - 19.7 km / 12.2 mi Scottsdale, AZ (SCF) - 22 km / 13.7 mi Phoenix - Mesa Gateway Airport (AZA) - 37.7 km / 23.4 mi Phoenix, AZ (DVT-Phoenix Deer Valley) - 46.4 km / 28.9 mi
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Tempe? This hotel has facilities measuring 2000 square feet (186 square meters), including a conference center. Free self parking is available onsite.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Green Sustainability
We have just started our Green program
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 19
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Meeting rooms
Wheelchair-accessible path to elevator
Conference space size (meters) - 186
Pool access ramp on site
Wheelchair-accessible registration desk
Pool hoist on site
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Number of bars/lounges - 1
Wheelchair-accessible public washroom
Well-lit path to entrance
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Luggage storage
Total number of rooms - 103
Number of floors - 4
Professional property host/manager
Noise-free rooms not guaranteed
No cribs (infant beds) available
No rollaway/extra beds available
Free breakfast
Express check-out
Porter/bellhop
Multilingual staff
Business center
24-hour front desk
Conference center
Number of restaurants - 1
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Free self parking
Conference space
Computer station
ATM/banking
Conference space size (feet) - 2000
Concierge services
24-hour business center
Airport & Shuttle Information
3 miles from Phoenix Sky Harbour International Airport. 24 hr Courtesy Shuttle to and from airport.
Local Shuttle Info: Shuttle based on availability for nominal fee in 3 mile radious of hotel.
Breakfast Information
Free Full Hot Continental Breakfast.Scrambled Eggs, Bacon, Sausage, Hash Browns, Biscuits and Gravy2 Waffles Makers and Toppings. Oatmeal
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $10.00 per day with a $100 per week maximum
Internet / WiFI
We offer free wireless high speed internet throughout our hotel property.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 150.00 per accommodation, per stay
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
Group vs. Individual Rates at Best Western Inn of Tempe
The graph above is trends of room rates for both our group rates and the lowest online individual prices we could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 30.3% in the month of September 2020 and the highest average individual rate is $192 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Inn of Tempe in a month when rates are lower.
