Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"one washcloth, one towel, the desk said he'd bring 1each more but never did."
Overall Score2.0/5
Because it's turning into a Best Western,there was no breakfast. The place seemd run down and We paid $149.00.
Barbara G. (Individual traveler, booked 1 room), from
22-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $119.99 average nightly rate.
"Good Hotel"
Overall Score4.0/5
Nice staff and clean place. Central location. Nothing fancy , but also nothing bad :)
Kelsey E. (Individual traveler, booked 1 room), from
24-Jul-2019 Verified Review, stayed from Sun Jul 21 to Mon Jul 22 2019 at a $96.10 average nightly rate.
Summary of Verified Reviews
63
Poor
Summary of 703 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Close to Starbucks. Close to the beach with easily accessible parking. Room needs to be improved. Vibe is not too good."
Location
75/100
93 reviews
"Well-located, although unfortunately the parking isn't easy."Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing.
Service
72/100
105 reviews
"Friendly service and management and housekeeping are alright."
Breakfast
44/100
65 reviews
"Breakfast affordable but not highly reviewed."
Room
37/100
216 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Rooms are average size, although old with poor beds and furniture.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
WiFi
35/100
12 reviews
"Wifi quality could be improved."
Comfort
31/100
132 reviews
"Poor beds, with complaints about A/C and noise. Average sized rooms."
Cleanliness
26/100
147 reviews
"Rooms and bathrooms are untidy, but pool area is clean."Hotel facilities could use a good clean.
Vibe
25/100
23 reviews
"Vibe is not too good. Hotel could use some updating."Atmosphere could be friendlier.
Amenities
22/100
40 reviews
"Hotel buildings could use some improvement."
Rated 51/100 based on reviews from families.
"Good restaurants & bars in the area."
Location
76/100
23 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
75/100
26 reviews
"Friendly service."
Pool
61/100
10 reviews
"Ordinary pool."
Breakfast
45/100
24 reviews
"Breakfast affordable but not highly reviewed."
Comfort
33/100
31 reviews
"Uncomfortable, noisy rooms with poor beds."
Room
32/100
54 reviews
"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms."Badly cleaned rooms and uncomfortable beds and furniture.Shower can be a problem.
Vibe
24/100
9 reviews
"Vibe is not too good. Hotel could use some updating."
Cleanliness
21/100
44 reviews
"Bathrooms and rooms are untidy."
Amenities
19/100
8 reviews
"Hotel buildings could use some improvement."
Rated 59/100 based on reviews from couples.
"Good service. Good location."
Service
72/100
25 reviews
"Great, decently friendly service."
Location
71/100
25 reviews
"Well-located, although unfortunately the parking isn't easy."
Room
40/100
43 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."Shower can be a problem.
Breakfast
39/100
14 reviews
"Breakfast can be improved."
Cleanliness
33/100
25 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Comfort
33/100
27 reviews
"Uncomfortable, noisy rooms with poor beds."
Amenities
20/100
12 reviews
"Hotel buildings could use some improvement."
Rated 57/100 based on reviews from solo travelers.
"Fair breakfast prices."
Value
76/100
7 reviews
"Best value for money."
Location
75/100
6 reviews
"Great location."
Service
71/100
6 reviews
"Fantastic service."
Breakfast
47/100
8 reviews
"Breakfast can be improved."
Comfort
32/100
13 reviews
"Not very comfortable, with poor beds."
Room
29/100
21 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Cleanliness
23/100
9 reviews
"Rooms could be cleaner."
Rated 63/100 based on reviews from business travelers.
"Great location."
Location
75/100
6 reviews
"Great location."
Room
31/100
7 reviews
"Room needs to be improved."
Rated 51/100 based on reviews from all travelers.
"Close to Starbucks. Close to the beach with easily accessible parking. Room needs to be improved. Vibe is not too good."
Location
76/100
91 reviews
"Well-located, although unfortunately the parking isn't easy."Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing.
Service
72/100
102 reviews
"Friendly service and management and housekeeping are alright."
Breakfast
43/100
62 reviews
"Breakfast affordable but not highly reviewed."
Room
37/100
214 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Rooms are average size, although old with poor beds and furniture.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
WiFi
35/100
12 reviews
"Wifi quality could be improved."
Comfort
31/100
131 reviews
"Poor beds, with complaints about A/C and noise. Average sized rooms."
Cleanliness
27/100
146 reviews
"Rooms and bathrooms are untidy, but pool area is clean."Hotel facilities could use a good clean.
Vibe
25/100
23 reviews
"Vibe is not too good. Hotel could use some updating."Atmosphere could be friendlier.
Amenities
22/100
40 reviews
"Hotel buildings could use some improvement."
Rated 47/100 based on reviews from families.
"Fair breakfast prices."
Location
76/100
23 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
75/100
26 reviews
"Friendly service."
Pool
61/100
10 reviews
"Ordinary pool."
Breakfast
45/100
24 reviews
"Breakfast affordable but not highly reviewed."
Comfort
33/100
31 reviews
"Uncomfortable, noisy rooms with poor beds."
Room
32/100
53 reviews
"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms."Badly cleaned rooms and uncomfortable beds and furniture.Shower can be a problem.
Vibe
24/100
9 reviews
"Vibe is not too good. Hotel could use some updating."
Cleanliness
21/100
43 reviews
"Bathrooms and rooms are untidy."
Amenities
19/100
8 reviews
"Hotel buildings could use some improvement."
Rated 55/100 based on reviews from couples.
"Good service. Good location."
Service
72/100
23 reviews
"Great, decently friendly service."
Location
72/100
24 reviews
"Well-located, although unfortunately the parking isn't easy."
Breakfast
39/100
13 reviews
"Breakfast can be improved."
Room
39/100
42 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."Shower can be a problem.
Cleanliness
33/100
25 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Comfort
32/100
26 reviews
"Uncomfortable, noisy rooms with poor beds."
Amenities
20/100
12 reviews
"Hotel buildings could use some improvement."
Rated 45/100 based on reviews from solo travelers.
"Good location. Good service."
Location
74/100
5 reviews
"Great location."
Service
71/100
6 reviews
"Fantastic service."
Breakfast
45/100
6 reviews
"Breakfast can be improved."
Comfort
32/100
13 reviews
"Not very comfortable, with poor beds."
Room
29/100
21 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Cleanliness
23/100
9 reviews
"Rooms could be cleaner."
Rated 58/100 based on reviews from business travelers.
"Great location."
Location
75/100
6 reviews
"Great location."
Room
31/100
7 reviews
"Room needs to be improved."
Customer Reviews of Ramada Limited Santa Cruz
3.1 of 5Overall
3.2 of 5Amenities
3.7 of 5Location
3.2 of 5Cleanliness
3.1 of 5Comfort
3.0 of 5Condition
3.4 of 5Neighborhood
3.4 of 5Service
2.8 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Ramada Limited Santa Cruz places you in the heart of Santa Cruz, steps from Ocean Street and 9 minutes by foot from Pacific Avenue. This hotel is 0.6 mi (1 km) from Town Clock and 0.6 mi (1 km) from Santa Cruz Mission State Historic Park.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Ocean Street - 0.2 km / 0.1 mi Pacific Avenue - 0.7 km / 0.5 mi Town Clock - 0.8 km / 0.5 mi Santa Cruz Mission State Historic Park - 0.8 km / 0.5 mi Santa Cruz Museum of Art and History - 1 km / 0.6 mi Museum of Art & History - 1 km / 0.6 mi Mission Santa Cruz - 1 km / 0.6 mi Pacific Garden Mall - 1.3 km / 0.8 mi Santa Cruz Beach Boardwalk - 2 km / 1.3 mi Main Beach - 2.1 km / 1.3 mi Santa Cruz Main Beach - 2.2 km / 1.3 mi Cocoanut Grove - 2.2 km / 1.4 mi Seabright Beach - 2.3 km / 1.4 mi Twin Lakes State Beach - 2.3 km / 1.4 mi Monterey Bay National Marine Sanctuary Exploration Center - 2.3 km / 1.4 mi
The nearest airports are: Norman Y. Mineta San Jose Intl. Airport (SJC) - 55 km / 34.1 mi Watsonville, CA (WVI-Watsonville Municipal) - 24.4 km / 15.1 mi Monterey Peninsula Airport (MRY) - 65.7 km / 40.8 mi
The preferred airport for Ramada Limited Santa Cruz is Norman Y. Mineta San Jose Intl. Airport (SJC).
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Express check-out
Pool umbrellas
Business center
24-hour front desk
Swimming pool
Wheelchair-accessible registration desk
Number of buildings/towers - 2
Total number of rooms - 50
Number of floors - 2
Masks are compulsory at the property for guests without full COVID-19 vaccination
Television in common areas
Free WiFi
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Roll-in shower
Elevator
Free self parking
Airport & Shuttle Information
Nearest to San Jose Internaional Airport, 30 miles from airport, Shuttles & Taxi available with the one way taxi expense of $ 40.00approximately.
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No Pets Allowed
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100 per stay
We have included all charges provided to us by the property.
The seasonal pool will be open from March to October.
Pool access available from 9 AM to 10 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Ramada
Free high-speed wireless internet access in the U.S. and Canada
San Francisco Soap company bath amenities
Conference meeting spaces available based on location
Ramada Limited Hotels offer free breakfast and swimming pools
Ramada Hotels offer on-site restaurants or a-la-carte food services
Ramada Plaza Hotels are located near major city centers and airports. They also offer a vaariety of on-site restaurants and lounges, conference space and banquet facilities
The Ramada highlights above are subject to change without notice.
