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West Hartford Inn

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Miles

Verified Reviews of West Hartford Inn

Below are the verified reviews from guests that we have booked recently:

"Awful Scarry"

Overall Score1.0/ 5

Not like the photos. No cars in garage parking but unable to give me and my family rooms on same floor me single. Talked to clerk and he said they"ll come later. we were there about 9:00 pm Scarriest place I've been. We left to go find late supper and didn't go back after talking it over. Traveled some more and found an expensive but nice place. I think I should get my money back and my sister also.

Patricia L. (Individual traveler, booked 1 room), from

25-Jul-2022 Verified Review, stayed from Fri Jul 22 to Sat Jul 23 2022 at a $187.99 average nightly rate.

"Horrible Experience"

Overall Score1.0/ 5

Even though we had paid for the room after looking at the place we went to another hotel. Scary people in the parking area. Pictures on website very deceiving. Not a place I would ever stay. Wish I could get a refund. Walked in and walked out!

Jane A. (Individual traveler, booked 1 room), from

23-Jul-2022 Verified Review, stayed from Fri Jul 22 to Sat Jul 23 2022 at a $187.99 average nightly rate.

"Do not go here."

Overall Score1.0/ 5

Sketchiest hotel I?ve ever been to. Tiny ?lobby? contains a massive TV monitor showing live camera footage of all security cams that are fully on display for anyone waiting in lobby. There is never anyone at the desk. There is a number that you call for the guy to show up. No idea where he goes but he shows up smelling of weed every time. Elevator has been broken for weeks. Rooms are outdated.

Colleen A. (Individual traveler, booked 1 room), from

22-May-2022 Verified Review, stayed from Fri May 20 to Sun May 22 2022 at a $108.99 average nightly rate.

"The elevator was not working."

Overall Score2.0/ 5

We are older people and going up and down the stairs was excruciating.

Ana B. (Individual traveler, booked 1 room), from

21-Mar-2022 Verified Review, stayed from Thu Mar 17 to Fri Mar 18 2022 at a $98.99 average nightly rate.

"Great Place"

Overall Score4.0/ 5

I recommend this hotel.

Robert M. (Individual traveler, booked 1 room), from

21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $187.99 average nightly rate.

"Good place to stay in an emergency."

Overall Score4.0/ 5

Adequate Accommodations

Orlene S. (Individual traveler, booked 1 room), from

09-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sat Aug 07 2021 at a $139.99 average nightly rate.

"No hot water no working heat."

Overall Score2.0/ 5

None of the utilities worked properly I left after three hours, nobody was at front desk to complain to so I left.

Lance H. (Individual traveler, booked 1 room), from

08-Mar-2021 Verified Review, stayed from Mon Mar 08 to Tue Mar 09 2021 at a $61.56 average nightly rate.

"Desk people very nice and helpful."

Overall Score4.0/ 5

everything in room was fine clean and towels were fine only small thing was shower sends water to the floor since only right side door opens from left to the middle where shower head is.

Pasquale L. (Individual traveler, booked 1 room), from

06-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sat Jan 04 2020 at a $79.99 average nightly rate.

"Deceptively Nice"

Overall Score4.0/ 5

At first sight, it looks run down but the room, the breakfast room, the exercise room were all quite nice. Staff was comfortable and helpful, room was quiet, clean and everything worked. They appear to be in transition and wisely took care of the accommodations (the truly important parts) first. Much better than ostentation masking hidden flaws.

Cathy E. (Individual traveler, booked 1 room), from

28-May-2019 Verified Review, stayed from Sun May 19 to Mon May 20 2019 at a $74.25 average nightly rate.

Summary of Verified Reviews

Poor

Summary of 248 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 58/100 based on reviews from all travelers.

Vibe is not too good. Great location.

Location

96/100

44 reviews

Great location and easy parking. Shopping, restaurants and bars in the area are great.

Value

91/100

19 reviews

Best value for money.

Service

67/100

72 reviews

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management.

Room

46/100

78 reviews

Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Poorly rated beds in out-of-date rooms, lacking in cleanliness. Shower can be a problem.

Cleanliness

26/100

50 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Vibe

19/100

28 reviews

Vibe is not too good. Entrance area is not particularly attractive. Accommodation could use some updating.

WiFi

12/100

16 reviews

Wifi quality could be improved.

Amenities

10/100

42 reviews

Entrance area is not particularly attractive. Elevator in need of updating.

Breakfast

6/100

26 reviews

Breakfast can be improved.

Rated 52/100 based on reviews from couples.

Accessible parking.

Location

96/100

6 reviews

Great location.

Service

69/100

11 reviews

Friendly service and acceptable reception.

Comfort

49/100

8 reviews

Not very comfortable, with poor beds.

Room

39/100

16 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

Cleanliness

24/100

9 reviews

Rooms could be cleaner.

Vibe

17/100

6 reviews

Vibe is not too good.

Amenities

9/100

10 reviews

Amenities are not the best.

Rated 61/100 based on reviews from families.

Terrific location. Excellent value.

Location

95/100

5 reviews

Great location.

Value

90/100

5 reviews

Best value for money.

Service

64/100

11 reviews

Great service, but bad reception.

Comfort

49/100

5 reviews

More comfort would be nice.

Room

38/100

12 reviews

Poor rooms and bathrooms.

Cleanliness

25/100

7 reviews

Accommodation facilities could use a good clean.

Vibe

15/100

7 reviews

Vibe is not too good.

Amenities

12/100

9 reviews

Amenities are not the best. Elevator in need of updating.

Breakfast

6/100

5 reviews

Breakfast can be improved.

Rated 51/100 based on reviews from solo travelers.

Great location. Friendly service.

Location

96/100

8 reviews

Great location.

Service

62/100

11 reviews

Service is relatively professional.

Room

39/100

14 reviews

Room needs to be improved.

Cleanliness

26/100

5 reviews

Could use a good cleaning.

Amenities

12/100

6 reviews

Amenities are not the best.

Breakfast

5/100

7 reviews

Breakfast can be improved.

Rated 54/100 based on reviews from all travelers.

Vibe is not too good. Great location.

Location

96/100

43 reviews

Great location and easy parking. Shopping, restaurants and bars in the area are great.

Value

91/100

19 reviews

Best value for money.

Service

65/100

71 reviews

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management.

Room

46/100

75 reviews

Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Poorly rated beds in out-of-date rooms, lacking in cleanliness. Shower can be a problem.

Cleanliness

26/100

49 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Vibe

19/100

28 reviews

Vibe is not too good. Entrance area is not particularly attractive. Accommodation could use some updating.

WiFi

13/100

14 reviews

Wifi quality could be improved.

Amenities

10/100

42 reviews

Entrance area is not particularly attractive. Elevator in need of updating.

Breakfast

6/100

26 reviews

Breakfast can be improved.

Rated 43/100 based on reviews from couples.

Accessible parking.

Location

96/100

5 reviews

Great location.

Service

67/100

10 reviews

Friendly service and acceptable reception.

Comfort

49/100

7 reviews

Not very comfortable, with poor beds.

Room

38/100

14 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

Cleanliness

24/100

9 reviews

Rooms could be cleaner.

Vibe

17/100

6 reviews

Vibe is not too good.

Amenities

9/100

10 reviews

Amenities are not the best.

Rated 57/100 based on reviews from families.

Terrific location. Excellent value.

Location

95/100

5 reviews

Great location.

Value

90/100

5 reviews

Best value for money.

Service

64/100

11 reviews

Great service, but bad reception.

Comfort

49/100

5 reviews

More comfort would be nice.

Room

38/100

12 reviews

Poor rooms and bathrooms.

Cleanliness

25/100

7 reviews

Accommodation facilities could use a good clean.

Vibe

15/100

7 reviews

Vibe is not too good.

Amenities

12/100

9 reviews

Amenities are not the best. Elevator in need of updating.

Breakfast

6/100

5 reviews

Breakfast can be improved.

Rated 55/100 based on reviews from solo travelers.

Friendly service. Great location.

Location

96/100

8 reviews

Great location.

Service

62/100

11 reviews

Service is relatively professional.

Room

39/100

14 reviews

Room needs to be improved.

Cleanliness

26/100

5 reviews

Could use a good cleaning.

Amenities

12/100

6 reviews

Amenities are not the best.

Breakfast

5/100

7 reviews

Breakfast can be improved.

Customer Reviews of West Hartford Inn

Property Description

When you stay at West Hartford Inn in West Hartford, you'll be in the historical district, within a 5-minute drive of The Center & The Square and St. Joseph College. This hotel is 1.3 mi (2.1 km) from American School for Deaf and 1.4 mi (2.3 km) from University of Connecticut-Hartford.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Center & The Square - 0.6 km / 0.3 mi
American School for Deaf - 1.7 km / 1 mi
St. Joseph College - 2 km / 1.2 mi
University of Connecticut-Hartford - 2.3 km / 1.4 mi
Elizabeth Park - 2.4 km / 1.5 mi
UConn Health West Hartford - 3 km / 1.9 mi
Mark Twain House - 3.1 km / 1.9 mi
Mark Twain House Museum - 3.1 km / 1.9 mi
Saint Francis Hospital and Medical Center - 3.6 km / 2.2 mi
Connecticut Historical Society Museum - 3.6 km / 2.3 mi
Saint Francis Hospital and Medical Center - 4.3 km / 2.7 mi
West Hartford Reservoir - 4.6 km / 2.9 mi
Trinity College - 4.9 km / 3 mi
Bushnell Park - 4.9 km / 3.1 mi
Soldiers and Sailors Memorial Arch - 5 km / 3.1 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 28.8 km / 17.9 mi
Westfield, MA (BAF-Barnes Municipal) - 68.3 km / 42.4 mi
Oxford, CT (OXC-Waterbury - Oxford) - 59.1 km / 36.7 mi

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair accessible
Wheelchair-accessible concierge desk
Luggage storage
Express check-out
Business center
Front desk (limited hours)
Wheelchair-accessible registration desk
Free WiFi
Designated smoking areas
Safe-deposit box at front desk

Year Built - 1990
Total number of rooms - 52
Number of floors - 5

Professional property host/manager
No alcohol allowed onsite
No cribs (infant beds) available
No rollaway/extra beds available
No alcohol served onsite

In-room accessibility
Internet access in public areas - high speed
Wheelchair accessible parking
Parking onsite
Free newspapers in lobby
Internet access - wireless
Accessible bathroom
Elevator
Free self parking
Fitness facilities
Computer station

Airport & Shuttle Information

Bradley International Airport, ~20 miles, No Shuttle, Rate aprrox. $55

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free continental morning Breakfast, including various baked goods, fresh fruit, cereal, yogurt, and hot and cold beverages

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Pets allowed

Sorry, no pets allowed.

Misc Fees / Policies

Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Alcohol is not served or permitted at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 48 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

Hotel Rate Trends at West Hartford Inn

The chart above shows averages of prices for both our group prices and the best individual traveler rates our rate checker could find at the time the group offer was submitted. The best group/meeting discount shown is 16.0% in July 2020 and the highest average individual rate is $102 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at West Hartford Inn in a month when rates are lower.