4.0 Star Property Near University of Wisconsin-Oshkosh
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of BW Premier Waterfront Hotel & Convention Center
Below are the verified reviews from guests that we have booked recently:
"Very clean and friendly."
Overall Score5.0/5
Excellent experience, will recommend you in the future.
Heather B. (Individual traveler, booked 1 room), from
26-Dec-2021 Verified Review, stayed from Fri Dec 24 to Sun Dec 26 2021 at a $139.99 average nightly rate.
"Outdated and no access for wheelchair from parking structure."
Overall Score3.0/5
No wheelchair access from parking structure. Phones do this place no justice. Not worth $160.
Randall J. (Individual traveler, booked 1 room), from
04-Dec-2021 Verified Review, stayed from Fri Dec 03 to Sat Dec 04 2021 at a $139.99 average nightly rate.
"It's fine. Just don't expect them to be accommodating."
Overall Score3.0/5
I arrived at the Best Western front desk ahead of my party, and, having booked one one room with my name on it and one with my in law's name, I wasn't able to check us both in. Despite the fact that I booked both, I thought, "Okay, that's not totally unreasonable even if a little inconvenient." Additionally, I could get no information from them about where my in law would be staying. "Fine. It's probably a security measure. It's okay." Come to find out, my in law was going to be several floors away from us. She was there to help us with our kids while we attended some wedding duties. I booked both rooms at the same time, but they couldn't accommodate having the rooms adjoined or even on the same floor. It was pretty inconvenient and the front desk staff was relatively short in explaining why it happened this way anyway. I might one day go back to Oshkosh (it was really lovely), but I'll probably look for more accommodating accommodations.
Stuart U. (Group coordinator, booked 2 rooms), from
20-Oct-2021 Verified Review, stayed from Thu Oct 14 to Mon Oct 18 2021 at a $114.99 average nightly rate.
"Very Polite staff clean."
Overall Score5.0/5
Very enjoyable stay. Polite professional staff.
Mary F. (Individual traveler, booked 1 room), from
10-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $134.99 average nightly rate.
"Great Accommodations"
Overall Score4.0/5
Compared to even newer hotels in the Oshkosh area, the Waterfront holds its own with the others. The rooms are nice, clean and with large televisions. The Ground Round restaurant on site has good dining at a reasonable price.
Eric T. (Group coordinator, booked 2 rooms), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $139.99 average nightly rate.
"Had best time great staff very professional."
Overall Score5.0/5
The staff was very professional an always friendly an willing to help clean everything we needed will go back.
Peggy D. (Individual traveler, booked 1 room), from
23-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $159.99 average nightly rate.
"Comfortable"
Overall Score4.0/5
Central Location.
Mark S. (Individual traveler, booked 1 room), from
26-Jun-2021 Verified Review, stayed from Thu Jun 24 to Sat Jun 26 2021 at a $132.99 average nightly rate.
"Not what I was promised in reservation."
Overall Score4.0/5
I was told I could have two adjoining rooms and when we got there that didn't happen.
Tina M. (Individual traveler, booked 1 room), from
24-Apr-2021 Verified Review, stayed from Sat Apr 24 to Sun Apr 25 2021 at a $109.99 average nightly rate.
"Very nice for the price."
Overall Score5.0/5
Very comfortable and clean. Very nice view from room and comfortable.
Rebecca K. (Individual traveler, booked 1 room), from
17-Nov-2020 Verified Review, stayed from Sat Nov 14 to Sun Nov 15 2020 at a $98.99 average nightly rate.
"Extremely poor employees."
Overall Score3.0/5
We were awoken at 12:05am by the front desk asking us to move to a different room because we were in the wrong room. We will never go back again!
Joseph W. (Individual traveler, booked 1 room), from
07-Oct-2020 Verified Review, stayed from Sat Oct 03 to Sun Oct 04 2020 at a $146.99 average nightly rate.
"Great place to stay and the river is fun to watch."
Overall Score4.0/5
My first experience with a dog on vacation and I felt very comfortable everywhere. The room was clean and pleasant and a great view of the river.
Darlene H. (Individual traveler, booked 1 room), from
05-Jul-2020 Verified Review, stayed from Fri Jul 03 to Sun Jul 05 2020 at a $139.99 average nightly rate.
"Very Satisfied"
Overall Score5.0/5
Very clean Friendly staff Professional front desk.
Kathleen A. (Individual traveler, booked 1 room), from
29-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $117.04 average nightly rate.
"Fine hotel, bad booking experience."
Overall Score3.0/5
I had booked and paid extra, for a king size bed at this property. They claim that they received the request as two queens and they were unable to rebook us to a king size bed because the hotel was full. After calling HotelPlanner, there was no resolution and nothing to help right this wrong. Not the hotel's fault. This is on HotelPlanner. However, this made a significant difference in our stay and we will not be using HotelPlanner ever again.
Laurie L. (Individual traveler, booked 1 room), from
29-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $159.84 average nightly rate.
"Incredible spacious suite with an amazing view"
Overall Score5.0/5
I've stayed in many hotels in the Midwest and I was frankly amazed that a suite of this quality was available in Oshkosh, WI (no offense :))! What a view of the river and lake. A comparable room would cost twice as much in Kohler or Chicago! Just an overall great stay.
Melissa V. (Individual traveler, booked 1 room), from
22-Oct-2019 Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2019 at a $233.99 average nightly rate.
"Very Pleasant."
Overall Score4.0/5
Air conditioning too cold in common areas. Front desk staff did not greet guests with good morning unless guest initiated greeting.
Tom Y. (Individual traveler, booked 1 room), from
23-Aug-2019 Verified Review, stayed from Tue Aug 20 to Sat Aug 24 2019 at a $130.49 average nightly rate.
"Very clean, love the amenities."
Overall Score4.0/5
Amenities were nice, great location.
Mark R. (Individual traveler, booked 1 room), from
05-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2019 at a $162.89 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 481 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent family hotel. Awesome rooms and service in a great location."
Wellness Area
100/100
10 reviews
"Great wellness & sports facilities."
Location
97/100
47 reviews
"Great location and easy parking."Near to downtown with good options for sightseeing.
Service
94/100
71 reviews
"Efficient, friendly service with a nice reception."
Bar
92/100
10 reviews
"Bar is awesome."
Food
92/100
39 reviews
"Menu is excellent with tasty food."
Cleanliness
90/100
49 reviews
"Clean rooms. Moderately clean hotel facilities."
Room
83/100
104 reviews
"Large, clean rooms with wonderful views."Bathrooms are decent, but beds are subpar and rooms need maintenance.
Value
28/100
21 reviews
"Value for money could be better. High priced breakfast."
Breakfast
15/100
19 reviews
"Some complaints about quality and price of breakfast."
Rated 87/100 based on reviews from families.
"Delicious food. Fantastic service."
Location
95/100
10 reviews
"Great location."
Service
94/100
9 reviews
"Fantastic service."
Cleanliness
89/100
6 reviews
"Clean."
Food
87/100
5 reviews
"Delicious food."
Room
78/100
11 reviews
"Great room."
Rated 80/100 based on reviews from couples.
"Nice building. Great room."
Location
97/100
5 reviews
"Great location."
Amenities
82/100
8 reviews
"Nice building."
Room
79/100
7 reviews
"Great room."
Comfort
63/100
5 reviews
"Comfortable."
Rated 86/100 based on reviews from all travelers.
"Excellent family hotel. Awesome rooms and service in a great location."
Wellness Area
100/100
8 reviews
"Great wellness & sports facilities."
Location
97/100
47 reviews
"Great location and easy parking."Near to downtown with good options for sightseeing.
Service
94/100
71 reviews
"Efficient, friendly service with a nice reception."
Bar
92/100
10 reviews
"Bar is awesome."
Food
92/100
38 reviews
"Menu is excellent with tasty food."
Cleanliness
90/100
49 reviews
"Clean rooms. Moderately clean hotel facilities."
Room
83/100
104 reviews
"Large, clean rooms with wonderful views."Bathrooms are decent, but beds are subpar and rooms need maintenance.
Value
28/100
21 reviews
"Value for money could be better. High priced breakfast."
Breakfast
15/100
19 reviews
"Some complaints about quality and price of breakfast."
Rated 85/100 based on reviews from families.
"Delicious food. Fantastic service."
Location
95/100
10 reviews
"Great location."
Service
94/100
9 reviews
"Fantastic service."
Cleanliness
89/100
6 reviews
"Clean."
Food
87/100
5 reviews
"Delicious food."
Room
78/100
11 reviews
"Great room."
Rated 83/100 based on reviews from couples.
"Nice building. Great room."
Location
97/100
5 reviews
"Great location."
Amenities
82/100
8 reviews
"Nice building."
Room
79/100
7 reviews
"Great room."
Comfort
63/100
5 reviews
"Comfortable."
Customer Reviews of BW Premier Waterfront Hotel & Convention Center
4.5 of 5Overall
4.3 of 5Amenities
4.4 of 5Location
4.7 of 5Cleanliness
4.6 of 5Comfort
4.6 of 5Condition
4.4 of 5Neighborhood
4.5 of 5Service
4.6 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Best Western Premier Waterfront Hotel & Convention Center is centrally located in Oshkosh, a 4-minute walk from Grand Opera House and 11 minutes by foot from Menominee Nation Arena. This 4-star hotel is 1.3 mi (2.1 km) from University of Wisconsin-Oshkosh and 1.4 mi (2.3 km) from Menominee Park.
Enjoy American cuisine at Ground Round, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM for a fee.
Make yourself at home in one of the 176 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Grand Opera House - 0.3 km / 0.2 mi Lake Winnebago - 0.5 km / 0.3 mi Menominee Nation Arena - 0.9 km / 0.6 mi University of Wisconsin-Oshkosh - 2.2 km / 1.4 mi Menominee Park - 2.3 km / 1.4 mi Oshkosh Public Museum - 3 km / 1.9 mi Paine Art Center and Gardens - 3.1 km / 1.9 mi Paine Art Center and Arboretum - 3.2 km / 2 mi Titan Stadium - 3.5 km / 2.2 mi Pollock Community Water Park - 3.9 km / 2.4 mi EAA AirVenture Museum - 5.8 km / 3.6 mi Aurora Medical Center Oshkosh - 6.1 km / 3.8 mi The Outlet Shoppes at Oshkosh - 6.2 km / 3.9 mi Ascension NE Wisconsin Mercy Hospital - 6.3 km / 3.9 mi Ford Festival Park - 8.1 km / 5.1 mi
The nearest airports are: Appleton, WI (ATW-Appleton Intl.) - 31.6 km / 19.6 mi Fond du Lac, WI (FLD-Fond du Lac County) - 33.7 km / 21 mi
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 15 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Green Sustainability
We are Certified Travel Green Wisconsin
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
RV, bus, truck parking (surcharge)
Reception hall
Number of meeting rooms - 15
Conference space size (meters) - 25000
Swimming pool
Television in common areas
Free WiFi
Number of bars/lounges - 1
Arcade/game room
Number of spa tubs - 1
Braille or raised signage
Number of indoor pools - 1
In-room accessibility
Free newspapers in lobby
Wedding services
Accessible bathroom
Fireplace in lobby
24-hour fitness facilities
Free airport transportation
Luggage storage
Total number of rooms - 176
Number of floors - 8
Professional property host/manager
Express check-out
Visual alarms in hallways
Business center
24-hour front desk
Conference center
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Snack bar/deli
Hiking/biking trails nearby
Laundry facilities
Elevator
Fitness facilities
Conference space
Self parking (surcharge)
Offsite parking reservations required
Computer station
ATM/banking
Wheelchair accessible path of travel
Concierge services
24-hour business center
Airport & Shuttle Information
Outagamie County Airport (ATW) is located 30 minutes from out location. We offer complimentary shuttle service to airport when arranged a minimum of 48 hours in advance.
Local Shuttle Info: Shuttle Service is available.
Breakfast Information
The Ground Round at River's Edge is our full-service restaurant open daily for breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 2
Pet maximum weight in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
The cost for dogs is $25, plus tax, extra per night; a maximum of $150 per week. Advance reservations are necessary. Dogs (two or fewer and no larger than 80 pounds) are allowed in one of our five designated rooms on the second floor of the hotel.Guests must sign a waiver upon arrival outlining other guidelines. Pets will also receive a treat at this time!No need to bring water or food dishes, as we will place a combination dish and a pet sleeping pad in your room prior to check-in.Please keep in mind that pets/dogs are not allowed in the pool area, meeting rooms or indoor portion of the restaurant, unless they are designated service animals. There is a pet relief station located in a “wood chipped” area to the west of the hotel on the north edge of the parking ramp. The station has a supply of bags to dispose of pet waste.
Parking Info
$3 municipal service fee
Internet / WiFI
Complimentary Wi-Fi in the hotel.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 13 per person (approximately)
Self parking fee: USD 3.00 per day
Nearby parking fee: USD 3.00 per night
Pet deposit: USD 50.00 per stay
Pet fee: USD 25.00 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
We are instituting the Best Western "We Care Clean" initiative. Please see the link online.
Property is cleaned with disinfectant
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western Premier
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services
All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels
On-site dining, fitness room, business center, snack shop, and meeting rooms
Optimal for the upscale market, these properties are equipped with a pool, business center, fitness facility, media center and boardroom.
The Best Western Premier highlights above are subject to change without notice.
Hotel Rate Trends at BW Premier Waterfront Hotel & Convention Center
The chart above shows averages of prices for both group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The lowest group rate shown is 26.7% in March 2021 and the highest average individual rate is $190 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at BW Premier Waterfront Hotel & Convention Center in a month when rates are lower.
