Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Super 8 by Wyndham Henrietta / Rochester Area
Below are the verified reviews from guests that we have booked recently:
"Clean but lack of service."
Overall Score2.0/5
It started out good, they let us in an hour or so early I booked a room for two there's only towels for one one open little teeny bar soap. The remote didn't work on the TV even after I changed the batteries. There was remodeling going on so very noisy for any kind of afternoon nap after I just drove 16 hours. They didn't empty the outside garbage with cans of beer all over and overflowing garbage. But the room was fairly clean did have an odor. Staff was friendly. And when you're still ended up paying $120 something a night you would expect better service and they charge me twice and had to have one reversed reversed.
Scott M. (Individual traveler, booked 1 room), from
21-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $85.99 average nightly rate.
"Comfortable"
Overall Score4.0/5
Safe, comfortanle and reasonable.
Denna L. (Individual traveler, booked 1 room), from
16-Jul-2021 Verified Review, stayed from Tue Jul 06 to Wed Jul 07 2021 at a $63.99 average nightly rate.
"The staff was very helpful."
Overall Score3.0/5
1. We had no microwave 2. We hung the do not disturb sign on door and someone came in the room anyhow..we found the sign on chair in room..
Rene N. (Individual traveler, booked 1 room), from
11-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sat Apr 10 2021 at a $61.99 average nightly rate.
"Nice place to stay."
Overall Score4.0/5
nice place to stay but no hbo our show time.
James H. (Individual traveler, booked 1 room), from
10-Jul-2019 Verified Review, stayed from Thu Jul 04 to Sun Jul 07 2019 at a $65.70 average nightly rate.
"Filthy rooms and linen. Awfully Smelly Halways."
Overall Score1.0/5
A horrible experience spending a night in this hotel. The bed covers were dirty and torn. Washroom was dirty. Horrible breakfast.
Thambiayah N. (Individual traveler, booked 1 room), from
27-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $63.89 average nightly rate.
"Filthy rooms and linen. Awfully Smelly Halways."
Overall Score1.0/5
A horrible experience spending a night in this hotel. The bed covers were dirty and torn. Washroom was dirty. Horrible breakfast.
Thambiayah N. (Individual traveler, booked 1 room), from
27-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $63.89 average nightly rate.
Summary of Verified Reviews
59
Poor
Summary of 862 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good."
Location
92/100
46 reviews
"Great location near lots of shopping. Excellent parking and car access."
Service
66/100
150 reviews
"Friendly service and acceptable reception."Housekeeping and management are lacking.
Comfort
37/100
124 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
Room
33/100
302 reviews
"Outdated, rooms with poor cleanliness and maintenance."Small rooms and poorly cleaned bathrooms.Cramped rooms with bad beds and substandard A/C.Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.Shower can be a problem.
Breakfast
32/100
71 reviews
"Breakfast affordable but not highly reviewed."
Vibe
20/100
59 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating. Atmosphere could be friendlier.
Cleanliness
16/100
236 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
16/100
94 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 55/100 based on reviews from families.
"Accessible parking. Friendly service."
Location
91/100
13 reviews
"Great location."
Service
66/100
27 reviews
"Service is average, but very friendly."
Comfort
40/100
37 reviews
"Uncomfortable, noisy rooms with poor beds."
Breakfast
34/100
20 reviews
"Breakfast can be improved."
Room
32/100
76 reviews
"Bathrooms and bedrooms are poorly cleaned and a bit old."Rooms not well-kept, with poor beds and furniture.
Amenities
18/100
23 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Vibe
17/100
22 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating.
Cleanliness
13/100
60 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 58/100 based on reviews from solo travelers.
"Terrific location."
Location
93/100
6 reviews
"Great location."
Service
64/100
10 reviews
"Service is adequate."
Breakfast
35/100
7 reviews
"Breakfast can be improved."
Room
32/100
18 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
20/100
18 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
14/100
6 reviews
"Hotel buildings could use some improvement."
Rated 61/100 based on reviews from couples.
""
Service
68/100
6 reviews
"Service is adequate."
Comfort
42/100
13 reviews
"Not very comfortable, with poor beds."
Room
32/100
25 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Breakfast
32/100
7 reviews
"Breakfast can be improved."
Cleanliness
15/100
9 reviews
"Rooms could be cleaner."
Rated 64/100 based on reviews from business travelers.
"Great location."
Room
27/100
7 reviews
"Room needs to be improved."
Cleanliness
17/100
7 reviews
"Could use a good cleaning."
Rated 50/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good."
Location
92/100
45 reviews
"Great location near lots of shopping. Excellent parking and car access."
Service
66/100
149 reviews
"Friendly service and acceptable reception."Housekeeping and management are lacking.
Comfort
37/100
123 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
Room
34/100
299 reviews
"Outdated, rooms with poor cleanliness and maintenance."Small rooms and poorly cleaned bathrooms.Cramped rooms with bad beds and substandard A/C.Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.Shower can be a problem.
Breakfast
32/100
70 reviews
"Breakfast affordable but not highly reviewed."
Vibe
20/100
59 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating. Atmosphere could be friendlier.
Cleanliness
16/100
234 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
16/100
94 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 51/100 based on reviews from families.
"Accessible parking. Friendly service."
Location
91/100
12 reviews
"Great location."
Service
66/100
27 reviews
"Service is average, but very friendly."
Comfort
40/100
36 reviews
"Uncomfortable, noisy rooms with poor beds."
Breakfast
34/100
20 reviews
"Breakfast can be improved."
Room
32/100
74 reviews
"Bathrooms and bedrooms are poorly cleaned and a bit old."Rooms not well-kept, with poor beds and furniture.
Amenities
18/100
23 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Vibe
17/100
22 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating.
Cleanliness
13/100
59 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 54/100 based on reviews from solo travelers.
"Terrific location."
Location
93/100
6 reviews
"Great location."
Service
64/100
10 reviews
"Service is adequate."
Breakfast
35/100
7 reviews
"Breakfast can be improved."
Room
32/100
18 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
20/100
18 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
14/100
6 reviews
"Hotel buildings could use some improvement."
Rated 58/100 based on reviews from couples.
""
Service
68/100
6 reviews
"Service is adequate."
Comfort
42/100
13 reviews
"Not very comfortable, with poor beds."
Room
32/100
25 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Breakfast
32/100
7 reviews
"Breakfast can be improved."
Cleanliness
15/100
9 reviews
"Rooms could be cleaner."
Rated 53/100 based on reviews from business travelers.
"Great location."
Room
27/100
7 reviews
"Room needs to be improved."
Cleanliness
17/100
7 reviews
"Could use a good cleaning."
Customer Reviews of Super 8 by Wyndham Henrietta / Rochester Area
3.3 of 5Overall
3.2 of 5Amenities
3.2 of 5Cleanliness
3.4 of 5Comfort
3.2 of 5Condition
4.0 of 5Neighborhood
3.7 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Henrietta, Super 8 by Wyndham Henrietta/Rochester Area is within a 5-minute drive of Veterans Memorial Park and Fair and Expo Center. This hotel is 2.3 mi (3.7 km) from Marketplace Mall and 3.9 mi (6.3 km) from Tinker Nature Park.
Make yourself at home in one of the 121 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Veterans Memorial Park - 2.9 km / 1.8 mi Fair and Expo Center - 3.4 km / 2.1 mi Marketplace Mall - 3.6 km / 2.2 mi Tinker Nature Park - 6.3 km / 3.9 mi Bill Gray's Regional Iceplex - 6.8 km / 4.2 mi Genesee River - 7.3 km / 4.6 mi Rochester Institute of Technology - 8.9 km / 5.5 mi URMC Women's Health Center - 9 km / 5.6 mi Strong Memorial Hospital - 9.3 km / 5.8 mi Genesee Valley Park - 9.7 km / 6 mi Wild Wings - 9.9 km / 6.1 mi Frederick Douglass Statue - 10.1 km / 6.3 mi University of Rochester - 10.3 km / 6.4 mi Highland Park - 10.4 km / 6.4 mi Highland Hospital - 10.4 km / 6.5 mi
The preferred airport for Super 8 by Wyndham Henrietta/Rochester Area is Greater Rochester Intl. Airport (ROC) - 13.4 km / 8.3 mi
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Henrietta? This hotel has 711 square feet (66 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
This hotel has 2 floors in 1 building and offers designated smoking areas.
Green Sustainability
N/A
Amenities / Features
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Luggage storage
Business center
Conference space size (meters) - 66
24-hour front desk
Free WiFi
Designated smoking areas
In-room accessibility
Number of buildings/towers - 1
Year Built - 1985
Total number of rooms - 121
Number of floors - 2
Masks are compulsory at the property for guests without full COVID-19 vaccination
No elevators
Laundry facilities
Free newspapers in lobby
Accessible bathroom
RV, bus, truck parking
Free self parking
Conference space
Computer station
Conference space size (feet) - 711
One meeting room
Airport & Shuttle Information
Rochester International Airport, 15 miles,
Local Shuttle Info: No shuttle service
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
10.00 pet fee per room, pets must never be unattended in rooms
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 50.00 per stay
We have included all charges provided to us by the property.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Super 8
Comfortable and affordable accomodations
Over 2,000 locations in North America and China
Free high-speed internet and cable TV with premium channels in all guestrooms
Free continental breakfast served every morning
Free coffee in-room and in the lobby
The Super 8 highlights above are subject to change without notice.
