Location
Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby.
Service
Guests complain about the professionalism of the staff and management. Service is relatively friendly. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized. Good bar service. Recreation staff could be nicer.
Room
Poorly maintained and cleaned rooms. Guests complain about the furniture, balconies, beds, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Okay-sized rooms with good views. Shower can be a problem.
WiFi
Wifi quality could be improved.
Cleanliness
Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.
Amenities
Terrace is not particularly attractive. Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Architecture not so nice.
Food
Great menu, but dining area was poorly rated and had complaints about cleanliness.
Breakfast
Breakfast can be improved.