Location
Well-located, although unfortunately the parking isn't easy. Central location near the beach, with great shopping and sightseeing nearby.
Bar
Bar is awesome. Good bar service. Standard alcoholic drinks.
Service
Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Recreation staff is ok. Room service could have been improved. Good bar service. Hotel security can be an issue. Booking process should be better organized.
Room
Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Lovely view, although rooms are small, old and poorly cleaned. Guests complain about the furniture, balconies, beds, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Pool
Pool in need of cleaning.
Cleanliness
Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.
Vibe
Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.
Amenities
Older facilities and unpleasant entrance area. Elevator in need of updating. Kids facilities are inadequate. Architecture not so nice. Handicap accessible facilities are all right.
WiFi
Wifi quality could be improved.
Food
Dining is not great with untidy dining area and poor menu.