Cleaning Policy: -We have one houseman on duty tasked with wiping down all public areas for the entirety of their shift. The product they use is from Ecolab and has proven effective against
norovirus
-We have installed hand sanitizer dispensers at each entry way
-Guest Service Agents are sanitizing the front desk area every 30 minutes or after any interaction.
-Front desk agents are wearing gloves for each interaction- replacing gloves for each interaction
-PPE being worn by all staff
-Social Distancing signage has been installed in the lobby, public areas, and elevators.
-Housekeeping service being done every fourth day to minimize contact with the guest.
-To limit potential exposure upon departure all guest rooms will sit vacant for a minimum of 24 hours before anyone else should enter room (employees or guests)
- Guest room keys are all sanitized before being issued to a guest
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Great accommodations, clean room."
Overall Score5.0/5
While this was our family's first stay at the Hyatt House, it will not be the last. The room was exactly as described and it was more like two rooms, given the queen bed and the convertible couch in the common area. We brought our son to college in Waltham and the accommodations could not have been closer. The room was clean, modern and had all the amenities we needed, including a full sized refrigerator. Cleanliness and social distancing were the rules of the day and we felt comfortable, well treated, all contributing to an outstanding stay. Highly recommended!
Andrew C. (Individual traveler, booked 1 room), from
08-Sep-2021 Verified Review, stayed from Sun Sep 05 to Mon Sep 06 2021 at a $153.99 average nightly rate.
"Basic items not acceptable."
Overall Score2.0/5
for the money I could go any place for this type of occupancy.
James K. (Individual traveler, booked 1 room), from
03-Sep-2021 Verified Review, stayed from Thu Sep 02 to Fri Sep 03 2021 at a $140.99 average nightly rate.
"Elegant Efficiency"
Overall Score5.0/5
We enjoyed our stay at the Waltham Boston. Hyatt house was easy to find and offered everything we needed. Breakfast was a plus!
Deborah G. (Individual traveler, booked 1 room), from
07-Aug-2021 Verified Review, stayed from Wed Aug 04 to Thu Aug 05 2021 at a $131.99 average nightly rate.
"Staff wonderful, booking process very problematic, below average room cleaniness, no room service."
Overall Score2.0/5
I called a 3rd party reservation party first for my trip, but also contacted Hyatt directly. I finalized my reservation with Hyatt personnel. On the day of my departure, I was contacted by Hyatt House/Boston within 25 minutes of leaving my house (about 11:05 A.M.) for the airport. I was told that my reservation was going to be denied because I wasn't an "essential service worker". No one had spoken to me about this until that moment. Not a great announcement to hear when you're traveling for your mother's funeral because she just died because of contracting the COVID virus and you were about to step into a cab at 11:30 for the airport and the 3000 mile trip to Boston. After explaining the situation, the manager was contacted and relented. So I kept my reservation. There really isn't an excuse for this lack of professionalism by the Hyatt office. COVID has been with us for long enough for Hyatt to know what their mandates and policies are for Massachusetts. When you're traveling from the west coast, like I was, it is a reasonable expectation that the departments and personnel involved are trained for the current allowable reservation conditions. The room wasn't well vacuumed and had small white blobs of embedded stuff in a couple of places. There was substantial remodeling in progress that I wasn't informed about and from my many years in construction I thought it was from construction products. My room was close to the rooms being remodeled. So I was located in one the dusty parts of the hotel. I didn't ask for any room service because it was obvious that there really wasn't any available. The only reason I would stay at a Hyatt Hotel after this is because the staff and manager at Hyatt House Boston were always super helpful and considerate. My rating would have been lower except for them. Kudos to them for the help that they gave me. Most Sincerely, RPR.
Riels R. (Individual traveler, booked 1 room), from
14-May-2020 Verified Review, stayed from Mon May 11 to Thu May 14 2020 at a $80.10 average nightly rate.
"Just right for our family's stay."
Overall Score5.0/5
The Hyatt House Boston/Waltham was a perfect location for us. It was located halfway between the two places we needed to go. It was very comfortable for the five of us. The breakfast was superb. The staff was very helpful. We would stay here again if return to Boston.
Mark P. (Individual traveler, booked 1 room), from
11-Mar-2019 Verified Review, stayed from Fri Mar 08 to Sun Mar 10 2019 at a $162.84 average nightly rate.
"Basic for the Rate."
Overall Score3.0/5
Good space and service overall for the price; convenient location near highway; clean, not exciting.
Charles S. (Individual traveler, booked 1 room), from
04-Feb-2019 Verified Review, stayed from Mon Feb 04 to Tue Feb 05 2019 at a $161.10 average nightly rate.
"Hyatt delivered as expected."
Overall Score5.0/5
Lobby was clean and attractive. Hallway floor layout was comprehensive. Room layout was good. They made good use of the available space. Appliances were modern. King bed was good quality.
Andre D. (Individual traveler, booked 1 room), from
07-Apr-2014 Verified Review
Summary of Verified Reviews
78
Good
Summary of 357 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Professional, friendly service, good reception, and decent housekeeping."
Pool
75/100
8 reviews
"Great pool."
Room
69/100
114 reviews
"Poorly maintained, so-so rooms."Spacious rooms, with nice kitchenettes and beds.Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.Shower can be a problem.
Cleanliness
63/100
53 reviews
"Moderately clean hotel facilities. Bathroom needs cleaning."
Breakfast
54/100
35 reviews
"Affordable, fairly tasty breakfasts."
Vibe
40/100
18 reviews
"Vibe is not too good. Hotel could use some updating."Awesome for families. Good for business people.
Food
40/100
15 reviews
"Food could be better."
Rated 78/100 based on reviews from families.
"Comfortable beds. Friendly service."
Value
98/100
10 reviews
"Best value for money."
Location
96/100
13 reviews
"Great location near lots of shopping."
Service
76/100
24 reviews
"Friendly service and great reception."
Cleanliness
60/100
18 reviews
"Room cleanliness is acceptable. Moderately clean hotel facilities."
Room
56/100
39 reviews
"Fairly clean, yet poorly-maintained rooms with low rated bathrooms and furnishings."Spacious rooms, with nice kitchenettes and beds.
Breakfast
52/100
14 reviews
"Breakfast is average."
Food
42/100
6 reviews
"Food could be better."
Rated 77/100 based on reviews from all travelers.
"Good family hotel. Great pool. Great location."
Value
99/100
24 reviews
"Best value for money. Fair breakfast prices."
Location
96/100
41 reviews
"Great location with good parking and shopping."
Service
77/100
84 reviews
"Professional, friendly service, good reception, and decent housekeeping."
Pool
75/100
8 reviews
"Great pool."
Room
69/100
112 reviews
"Poorly maintained, so-so rooms."Spacious rooms, with nice kitchenettes and beds.Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.Shower can be a problem.
Cleanliness
63/100
53 reviews
"Moderately clean hotel facilities. Bathroom needs cleaning."
Breakfast
57/100
33 reviews
"Affordable, fairly tasty breakfasts."
Food
38/100
14 reviews
"Food could be better."
Vibe
34/100
16 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 77/100 based on reviews from families.
"Great location."
Value
98/100
10 reviews
"Best value for money."
Location
96/100
10 reviews
"Great location."
Service
76/100
24 reviews
"Friendly service and great reception."
Cleanliness
60/100
18 reviews
"Room cleanliness is acceptable. Moderately clean hotel facilities."
Room
56/100
38 reviews
"Fairly clean, yet poorly-maintained rooms with low rated bathrooms and furnishings."Spacious rooms, with nice kitchenettes and beds.
Breakfast
54/100
13 reviews
"Breakfast is average."
Food
40/100
5 reviews
"Food could be better."
Customer Reviews of Hyatt House Boston / Waltham
4.3 of 5Overall
4.1 of 5Amenities
5.0 of 5Quality
4.2 of 5Location
4.3 of 5Cleanliness
4.4 of 5Comfort
4.2 of 5Condition
4.1 of 5Neighborhood
4.3 of 5Service
4.5 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Waltham, HYATT house Boston/Waltham is in the business district, within a 10-minute drive of Brandeis University and Bentley College. This aparthotel is 7.7 mi (12.4 km) from Boston College and 8 mi (12.9 km) from Harvard University.
You can enjoy a meal at the restaurant serving the guests of HYATT house Boston/Waltham, or stop in at the snack bar/deli. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Brandeis University - 3.2 km / 2 mi Bentley College - 5.2 km / 3.2 mi Boston College - 12.4 km / 7.7 mi Harvard University - 12.9 km / 8 mi Burlington Mall - 13.1 km / 8.1 mi St. Elizabeth's Medical Center - 13.2 km / 8.2 mi Brighton Music Hall - 13.8 km / 8.6 mi Boston University - 14.6 km / 9.1 mi Babson College - 14.8 km / 9.2 mi Paradise Rock Club - 14.9 km / 9.2 mi Agganis Arena - 15 km / 9.3 mi Wellesley College - 15.1 km / 9.4 mi Coolidge Corner Theatre - 15.2 km / 9.5 mi Somerville Theatre - 15.6 km / 9.7 mi Tufts University - 15.6 km / 9.7 mi
The nearest airports are: Logan International Airport (BOS) - 26.5 km / 16.4 mi Bedford, MA (BED-Laurence G. Hanscom Field) - 11 km / 6.8 mi Boston, MA (BNH-Boston Harbor Seaplane Base) - 32.2 km / 20 mi Norwood, MA (OWD-Norwood Memorial) - 29.8 km / 18.5 mi Beverly, MA (BVY-Beverly Municipal) - 47.2 km / 29.3 mi
The preferred airport for HYATT house Boston/Waltham is Logan International Airport (BOS).
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Waltham? This aparthotel features 0 square feet (0 square meters) of event facilities. Free self parking is available onsite.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless Internet access and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Green Sustainability
Water conservation program.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Wheelchair-accessible concierge desk
Free reception
Meeting rooms
Conference space size (meters) - 0
Wheelchair-accessible registration desk
Limo or Town Car service available
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
24-hour fitness facilities
Free area shuttle
Number of buildings/towers - 1
Total number of rooms - 135
Number of floors - 3
No rollaway/extra beds available
Wheelchair-accessible lounge
Restaurant
Free breakfast
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Barbecue grill(s)
Bar/lounge
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Conference space size (feet) - 0
24-hour business center
Airport & Shuttle Information
International Boston Logan - 15 MilesTF Greene Providence Airport - 30 milesManchester Airport - 30 Miles.
Local Shuttle Info: Daily, within the city of Waltham from 7am - 11am and 3:30pm-9pm
Breakfast Information
Complimentary full-American hot breakfast buffet served daily, with made-to-order omelets. Valued at $23.99 per person.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Maximum number of pets per room 2
Pet maximum weight in kg is 22
Pets allowed
Pet-Friendly! $75 one time fee at check in for stays 1-5 nights, 6+ nights is a $150 fee.
Parking Info
Self Parking is free of charge!
Internet / WiFI
Complimentary, High Speed Wi-Fi throughout the hotel, meeting space, and guest rooms.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 15.00 per night
We have included all charges provided to us by the property.
The seasonal pool will be open from May to September.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests can access their rooms with a mobile device and masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Cleaning Policies
-We have one houseman on duty tasked with wiping down all public areas for the entirety of their shift. The product they use is from Ecolab and has proven effective against norovirus-We have installed hand sanitizer dispensers at each entry way -Guest Service Agents are sanitizing the front desk area every 30 minutes or after any interaction.-Front desk agents are wearing gloves for each interaction- replacing gloves for each interaction-PPE being worn by all staff-Social Distancing signage has been installed in the lobby, public areas, and elevators.-Housekeeping service being done every fourth day to minimize contact with the guest.-To limit potential exposure upon departure all guest rooms will sit vacant for a minimum of 24 hours before anyone else should enter room (employees or guests)- Guest room keys are all sanitized before being issued to a guest
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced cleaning measures
About Hyatt House
Upscale, but with all the comforts of home for extended stay guests
Full-sized kitchens and living room space
Free Wi-Fi with remote printing anywhere
Flat-panel TV's and pet friendly
Savory omelet breakfast bar
24/7 Guest Market offering salads, sandwiches, and snacks
The convenience of a restaurant delivery service
24-hr fitness facility, business center, and laundry room
Flexible meeting space and training area
Hyatt House also has a wonderful outdoor social meeting and cooking space with BBQ grills and a fire pit on those cold nights
The Hyatt House highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hyatt House Boston / Waltham
The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates we could find at the time the group bid was entered. The most competitive group deal shown is 40.0% in December 2019 and the highest average individual rate is $228 in the month of August 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt House Boston / Waltham in a month when rates are lower.
"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA
