Overall Score3.0/ 5
No one came to clean the room. We stopped by the front desk to ask for someone to do so. The fellow at the desk said he'd arrange it, but again no one came to do so, on either night we were there. I assume that the hotel the not have a policy to clean rooms only on request because in the bathroom a prominent sign indicated that towels hung back up would not be replaced by the cleaning staff. Separately, the day we were scheduled to check out, the cleaning lady froze our doorlock so that we could not close the door. She claimed she thought we had already checked out, but I don't know she could have reached that conclusion while we were still standing in the room. she made no effort to correct the problem. Finally we have stayed at this hotel many times over the years and were always please to do so. To my surprise the hotel now looks tired and not well maintained at all. The only high point is that the folks with whom I dealt at the front desk (two different people) were both bright, articulate and informed.
16-Jun-2022 Verified Review, stayed from Sun Jun 12 to Wed Jun 15 2022 at a $285.99 average nightly rate.