Passport

Hard Rock Hotel San Diego

207 5th Ave, San Diego, CA 92101 US near Exit 15c b on I-5 (~0.8mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Petco Park
Select Your Room:
01/23/2022 - 01/24/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hard Rock Hotel San Diego

Below are the verified reviews from guests that we have booked recently:
"Great Experience"
Overall Score5.0/ 5
The hotel is clean, the staff is awesome, Rob did an outstanding job with some of the accommodations. This was my first expert here with the Hard Rock Hotel chain and it won’t be my last!
(Individual traveler, booked 1 room), from US flag
13-Feb-2021 Verified Review, stayed from Fri Feb 12 to Sun Feb 14 2021 at a $195.91 average nightly rate.
"First rate Customer Service and Front Desk Teams."
Overall Score4.0/ 5
Gabriela "G" Chavez manages this Team. And what a Team they are. We had a great tour and our interaction with G along with her knowledge of the Property was impressive. Great Team player and knows this Brand well. Location is spot on here in Downtown as we could throw a baseball (almost) to our destination for the Mets Padres game. Any time your headed here to the Hard Rock and have questions about this Property, G and her Crew are first rate.
(Individual traveler, booked 1 room), from US flag
09-May-2019 Verified Review, stayed from Tue May 07 to Fri May 10 2019 at a $243.00 average nightly rate.
"Perfect location if you're into hanging out in the Gasslamp."
Overall Score4.0/ 5
Friendly staff. Comfortable place to stay.
(Individual traveler, booked 1 room), from US flag
29-Dec-2018 Verified Review, stayed from Sun Dec 23 to Thu Dec 27 2018 at a $122.25 average nightly rate.
"Perfect location if you're into hanging out in the Gasslamp."
Overall Score4.0/ 5
Friendly staff. Comfortable place to stay.
(Individual traveler, booked 1 room), from US flag
29-Dec-2018 Verified Review, stayed from Sun Dec 23 to Thu Dec 27 2018 at a $122.25 average nightly rate.
"Disorganized and misinformed our group."
Overall Score2.0/ 5
On initial check in we were not receiving a warm welcome like I am used to at hotels. We went to put the card on file and were unaware of the $100 of incidentals additionally held on the card on file. The girl suggested I use one of my guests cards to put on file because “it was merely to hold the card on file and nothing would be charged til the following morning where I could use my personal to pay for the hotel.” We asked for clarification multiple times to ensure my friends card wouldn’t be charged and she confirmed. We go to our room and are immediately let down because neither of the TV channels are working (except a few) so we are limited in our options of what to do in the room. The concierge who brought our bags encouraged me to go grab a free record player speaker from the front desk for better music. We went to go grab it from the desk and he had me sign a waiver saying I would be liable for any damages (undrdstandably) and gave me the player. We went to our room to use it and noticed there was no cord to make it work. We called to have one brought up and were assured it was coming. Waited over an hour and called again and it arrived 20 min later (mind you we can’t watcb anything except for the news because no channels worked). Our other issue was that our cards were deactivating nearly every time we left and came back to the room which was very inconvenient. Fast forward to check out I use my personal debit card at this point to pay for the room and successfully charged $322. As we were putting out bags in our car we realized we left something in the room and went to grab It. No one would let us in the room and sent security to grab our items. Almost 40 minutes later they allow us to go upstairs to look and find out security wasn’t even in the right room. Such a headache. Come Sunday we are looking into my friends account and see that they have taken not only $422 OUT of it, but an additional $200 after mine had taken out 322 totaling almost $1000 combined. I call to inquire why and the receptionist let me know “it was a hold and would be placed three five business days” I asked for a manager. He was the guest services manager said his name was Thomas juhnevics. When I explained the situation, he was in no way apologetic and said “I am confident that my team would never make any mistakes like this so you must have heard wrong.” I let him know we were only informed that $100 for incidentals would be taken out and given back in three five days, not the 422 because we paid the next morning. He also said the 200$ was for the rental, but I was never once informed of that additional amount being taken out or I wouldn’t have gotten the free rental that was encouraged to me. He continued to have no sympathy and told me I was wrong and to just wait it out and gave some of the worst managerial customer service I have had. He said there was nothing he could do for me. I came to stay with my friends for a birthday getaway and had one of the worst hotel experiences I have had and this manager set me over the edge. Definitely would not recommend this specific location due to the countless issues we had.
(Individual traveler, booked 1 room), from US flag
17-Dec-2018 Verified Review, stayed from Fri Dec 14 to Sat Dec 15 2018 at a $261.00 average nightly rate.

Summary of Verified Reviews

Rated 86/100 based on reviews from all travelers.

"Very good for traveling with friends. Fantastic service. Great location."

Location

87/100
368 reviews

"Great location. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Close to business sites.

Service

77/100
418 reviews

"Friendly service and great reception. Valet service is ok." Housekeeping and management are lacking. Room service is average. Hotel security can be an issue. Great concierge service.

Room

62/100
463 reviews

"Great views and balconies in okay rooms with decent beds." Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem.

Breakfast

61/100
16 reviews

"Breakfast is average."

Cleanliness

60/100
198 reviews

"Quite clean." Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

Wellness Area

44/100
10 reviews

"Wellness & sports facilities could be improved."

Rated 82/100 based on reviews from families.

"Good restaurants & bars in the area."

Location

83/100
78 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Service

71/100
73 reviews

"Efficient, friendly service with a nice reception. Valet service is ok."

Room

65/100
73 reviews

"Rooms are fine with okay beds, but poor maintenance and furnishing." Great views but poorly cleaned rooms with subpar bathrooms. Shower can be a problem.

Cleanliness

59/100
33 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Rated 80/100 based on reviews from couples.

"Great view. Beautiful architecture."

Location

86/100
38 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

81/100
35 reviews

"Friendly service and great reception. Valet service is ok."

Pool

63/100
11 reviews

"Ordinary pool."

Room

61/100
63 reviews

"Decent beds and rooms, great views." Untidy, poorly-kept rooms with poor furniture and bathrooms. Shower can be a problem.

Cleanliness

57/100
21 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Rated 79/100 based on reviews from solo travelers.

"Fantastic service. Great location."

Location

87/100
9 reviews

"Great location."

Service

78/100
9 reviews

"Fantastic service."

Comfort

56/100
5 reviews

"Comfortable."

Room

52/100
10 reviews

"Room is all right."

Rated 71/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

83/100
7 reviews

"Great location."

Service

75/100
7 reviews

"Fantastic service."

Cleanliness

60/100
5 reviews

"Quite clean."

Room

52/100
12 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Very good for traveling with friends. Fantastic service. Great location."

Location

87/100
339 reviews

"Great location but pricey parking." Central location with great sightseeing, dining out and shopping. Close to business sites.

Vibe

83/100
98 reviews

"Awesome vibe. Friendly atmosphere. Relatively modern hotel." Entrance area is ok.

Service

78/100
398 reviews

"Efficient, friendly service with a nice reception. Valet service is ok." Housekeeping and management are lacking. Room service is average. Hotel security can be an issue. Great concierge service.

Room

63/100
438 reviews

"Average rooms with standard beds." Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem. Nice balcony.

Cleanliness

60/100
188 reviews

"Quite clean." Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

Breakfast

59/100
15 reviews

"Breakfast is average."

Wellness Area

44/100
10 reviews

"Wellness & sports facilities could be improved."

Rated 81/100 based on reviews from families.

"Good restaurants & bars in the area. Professional service."

Location

84/100
71 reviews

"Great location, near nice bars and restaurants. Parking is rare."

Service

71/100
68 reviews

"Efficient, friendly service with a nice reception. Valet service is ok."

Room

67/100
64 reviews

"Room is acceptably new, and beds are so-so." Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

59/100
31 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Rated 77/100 based on reviews from couples.

"Beautiful architecture. Friendly atmosphere."

Location

86/100
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

81/100
35 reviews

"Friendly service and great reception. Valet service is ok."

Pool

63/100
11 reviews

"Ordinary pool."

Room

62/100
62 reviews

"Decent beds and rooms, great views." Untidy, poorly-kept rooms with poor furniture and bathrooms. Shower can be a problem.

Cleanliness

59/100
20 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Comfort

55/100
24 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Rated 76/100 based on reviews from solo travelers.

"Nice building. Fantastic service."

Location

86/100
8 reviews

"Great location."

Service

78/100
9 reviews

"Fantastic service."

Room

49/100
9 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

83/100
7 reviews

"Great location."

Service

75/100
7 reviews

"Fantastic service."

Cleanliness

60/100
5 reviews

"Quite clean."

Room

52/100
11 reviews

"Room is all right."

Rated 76/100 based on reviews from all travelers.

"Very good for traveling with friends. Fantastic service. Great location."

Location

85/100
20 reviews

"Great location."

Service

76/100
16 reviews

"Fantastic service."

Cleanliness

57/100
8 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

46/100
16 reviews

"Rooms could be cleaner."

Rated 79/100 based on reviews from families.

"Fantastic service. Great location."

Location

83/100
7 reviews

"Great location."

Service

77/100
5 reviews

"Fantastic service."

Room

49/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Hard Rock Hotel San Diego, you'll be centrally located in San Diego, steps from Petco Park and 4 minutes by foot from San Diego Convention Center. This 4-star hotel is 0.7 mi (1.1 km) from Seaport Village and 1.3 mi (2 km) from Port of San Diego.

Grab a bite to eat at Nobu, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafés. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 420 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Petco Park - 0.2 km / 0.1 mi
San Diego Convention Center - 0.3 km / 0.2 mi
New Children's Museum - 0.7 km / 0.4 mi
San Diego Bay - 1.1 km / 0.7 mi
Lyceum Theatre - 1.1 km / 0.7 mi
Seaport Village - 1.1 km / 0.7 mi
Museum of Contemporary Art San Diego - 1.5 km / 0.9 mi
San Diego Opera - 1.5 km / 0.9 mi
San Diego City College - 1.7 km / 1.1 mi
USS Midway Museum - 1.8 km / 1.1 mi
Balboa Park - 1.8 km / 1.1 mi
Navy Pier - 1.8 km / 1.1 mi
Coronado Ferry Landing - 1.9 km / 1.2 mi
Chicano Park - 1.9 km / 1.2 mi
Port of San Diego - 2 km / 1.3 mi

The nearest airports are:
San Diego Intl. Airport (SAN) - 5.4 km / 3.4 mi
General Abelardo L. Rodriguez Intl. Airport (TIJ) - 33.2 km / 20.6 mi
San Diego, CA (MYF-Montgomery Field) - 13.7 km / 8.5 mi
San Diego, CA (SEE-Gillespie Field) - 26.5 km / 16.5 mi
Carlsbad, CA (CLD-McClellan-Palomar) - 55 km / 34.2 mi

The preferred airport for Hard Rock Hotel San Diego is San Diego Intl. Airport (SAN).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has facilities measuring 40000 square feet (3716 square meters), including conference space.

Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Nightclub
  • Meeting rooms
  • Conference space size (meters) - 3716
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Number of poolside bars - 1
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Accessible bathroom
  • Wedding services
  • 24-hour fitness facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Total number of rooms - 420
  • Number of floors - 12
  • Professional property host/manager
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Snack bar/deli
  • Laundry facilities
  • Hiking/biking trails nearby
  • Elevator
  • Fitness facilities
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 40000
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

We are located 2 miles from the San Diego International Airport. A one way taxi cab ride will cost $10.

Local Shuttle Info: We do not have a hotel shuttle. However, from the airport shuttles are $15-$20.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 40 for adults, USD 9 and USD 40 for children (approximately)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Refrigerator fee: USD 30 per night
  • In-room microwave fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 8 AM to 8 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

You may also be interested in...

View Now
Photo of Omni San Diego
Omni San Diego ~0.06 Miles away
View Now
Image of Solamar San Diego
Solamar San Diego ~0.17 Miles away