Passport

Extended Stay America Suites Philadelphia Exton

877 N Pottstown Pike, Exton, PA 19341 US near Exit 312 on I-76 (PA Turnpike) (~1.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near The Mill at Anselma
Select My Room
Average
3.0/5

Based on 337 guest reviews

Show Guest Reviews
  • Free breakfast to go
  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Stair-free path to entrance
  • Free self parking
Select Your Room:
10/01/2022 - 10/02/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Philadelphia Exton

Below are the verified reviews from guests that we have booked recently:
"Very disappointed, needed to be cleaned netter."
Overall Score2.0/ 5
I’m really sorry because I was so disappointing and I used to be a head housekeeper and there is no way this room would’ve passed if they were working for me. The toilet paper was on the floor the toilet paper home was on the floor the hair dryer was not in it holder on the wall it was underneath the sink there was so they had been used in the shower still in the shower there were no batteries in the TV changer and there was no back on the TV changer it was only one trashcan in the whole entire room and that was in the bathroom bedspreads on the bed the beds for me nicely but there was no place for Thomas. I was just totally totally disappointed.
(Individual traveler, booked 1 room), from US flag
12-Jun-2022 Verified Review, stayed from Fri Jun 10 to Sat Jun 11 2022 at a $124.99 average nightly rate.
"Poor"
Overall Score1.0/ 5
The system overbooked and our reservation was canceled. We got no prior notification of this. They referred us to another hotel which was nice of them, but they did not offer to compensate us. When I asked, they verbally offered, but would not give us any confirmation of their offer despite the next hotel asking for it. Then when the next hotel and I tried calling them for over an hour, no one answered. I went over there to talk to someone, but no one was at the desk on Saturday for quite a while and other guests were waiting as well. It got to the point where we didn’t have any communication about whether or not we were able to stay our next night of the reservation. I eventually heard back and was reimbursed for the first night. My issue was more about the difficulty and time wasted trying to communicate with the staff before it was finally resolved.
(Individual traveler, booked 1 room), from US flag
30-May-2022 Verified Review, stayed from Sat May 28 to Mon May 30 2022 at a $137.74 average nightly rate.
"My first and last stay."
Overall Score2.0/ 5
Toilet did not flush, the corridors smell smoke, one of the beds was no properly made. Staff is rude and unhelpful. The staff stood right outside the entrance smoking.
(Individual traveler, booked 1 room), from US flag
11-Oct-2021 Verified Review, stayed from Sat Oct 09 to Sun Oct 10 2021 at a $109.24 average nightly rate.
"You Get What You Pay For."
Overall Score2.0/ 5
Okay stay for the price, however I would not stay there again. It is not geared to someone who is only spending a few nights.
(Individual traveler, booked 1 room), from US flag
21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Wed Sep 22 2021 at a $96.24 average nightly rate.
"The say staff at the desk was excellent!"
Overall Score2.0/ 5
The property itself was poor and not well maintained. The day staff at the desk was excellent!
(Individual traveler, booked 1 room), from US flag
11-Jul-2021 Verified Review, stayed from Fri Jul 09 to Mon Jul 12 2021 at a $86.99 average nightly rate.
"Great Experience and Excellent Service!"
Overall Score5.0/ 5
It was A clean Hotel, anything I needed I got help with no problem.
(Individual traveler, booked 1 room), from US flag
10-Jun-2021 Verified Review, stayed from Sat Jun 05 to Mon Jun 07 2021 at a $84.99 average nightly rate.
"Did Not Stay."
Overall Score1.0/ 5
I am very disappointed. I didnt even want to go into my room. I ended up not staying there.
(Individual traveler, booked 1 room), from US flag
31-May-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $99.74 average nightly rate.

Summary of Verified Reviews

Rated 59/100 based on reviews from all travelers.

Vibe is not too good.

Location

92/100
13 reviews

Great location.

Service

65/100
82 reviews

Relatively friendly and professional service. Reception and management are fine.

Room

39/100
98 reviews

Old, poorly-maintained rooms with poor minibars and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem. Average sized rooms.

Vibe

34/100
25 reviews

Atmosphere is friendly but the vibe is low. Entrance area is not particularly attractive. Hotel could use some updating.

Breakfast

30/100
6 reviews

Breakfast can be improved.

Cleanliness

24/100
78 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

19/100
26 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 42/100 based on reviews from families.

Service

56/100
15 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Room

30/100
18 reviews

Rooms are poorly maintained and cleaned, with poorly rated beds.

Cleanliness

18/100
16 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

17/100
6 reviews

Hotel buildings could use some improvement.

Rated 65/100 based on reviews from couples.

Service

69/100
12 reviews

Service is average, but very friendly.

Room

43/100
11 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

28/100
10 reviews

Rooms could be cleaner.

Rated 46/100 based on reviews from solo travelers.

Service

68/100
5 reviews

Service is adequate.

Room

31/100
10 reviews

Rooms could be cleaner.

Cleanliness

25/100
9 reviews

Rooms could be cleaner.

Rated 57/100 based on reviews from business travelers.

Service

65/100
6 reviews

Service is adequate.

Comfort

48/100
5 reviews

More comfort would be nice.

Room

31/100
9 reviews

Room needs to be improved.

Cleanliness

27/100
5 reviews

Could use a good cleaning.

Rated 47/100 based on reviews from all travelers.

Vibe is not too good.

Location

92/100
13 reviews

Great location.

Service

65/100
82 reviews

Relatively friendly and professional service. Reception and management are fine.

Room

39/100
98 reviews

Old, poorly-maintained rooms with poor minibars and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem. Average sized rooms.

Vibe

34/100
25 reviews

Atmosphere is friendly but the vibe is low. Entrance area is not particularly attractive. Hotel could use some updating.

Breakfast

30/100
6 reviews

Breakfast can be improved.

Cleanliness

24/100
78 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

19/100
26 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 35/100 based on reviews from families.

Service

56/100
15 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Room

30/100
18 reviews

Rooms are poorly maintained and cleaned, with poorly rated beds.

Cleanliness

18/100
16 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

17/100
6 reviews

Hotel buildings could use some improvement.

Rated 58/100 based on reviews from couples.

Service

69/100
12 reviews

Service is average, but very friendly.

Room

43/100
11 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

28/100
10 reviews

Rooms could be cleaner.

Rated 37/100 based on reviews from solo travelers.

Service

68/100
5 reviews

Service is adequate.

Room

31/100
10 reviews

Rooms could be cleaner.

Cleanliness

25/100
9 reviews

Rooms could be cleaner.

Rated 49/100 based on reviews from business travelers.

Service

65/100
6 reviews

Service is adequate.

Comfort

48/100
5 reviews

More comfort would be nice.

Room

31/100
9 reviews

Room needs to be improved.

Cleanliness

27/100
5 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

Located in Exton, Extended Stay America Suites Philadelphia Exton is a 4-minute drive from The Mill at Anselma and 7 minutes from Marsh Creek State Park. This hotel is 11.3 mi (18.1 km) from West Chester University of Pennsylvania and 2.8 mi (4.5 km) from The Struble Trail.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Mill at Anselma - 4.3 km / 2.6 mi
The Struble Trail - 4.5 km / 2.8 mi
Exton Square Mall - 5.2 km / 3.2 mi
Marsh Creek State Park - 5.8 km / 3.6 mi
Uwchlan Trail Trailhead - 6.3 km / 3.9 mi
Struble Trail Norwood Road Trailhead - 7 km / 4.4 mi
Chester Valley Trail Trailhead - Exton Park - 7.3 km / 4.5 mi
Dowington Country Club - 7.5 km / 4.7 mi
Victory Brewing Company - 7.7 km / 4.8 mi
Lifecare Hospital - 11.6 km / 7.2 mi
Play-A-Round Golf - 12 km / 7.4 mi
QVC Studio Park - 12 km / 7.4 mi
American Helicopter Museum and Education Center - 12 km / 7.5 mi
People's Light - 12.4 km / 7.7 mi
Chester County Historical Society - 13.2 km / 8.2 mi

The nearest airports are:
Philadelphia Intl. Airport (PHL) - 68.5 km / 42.5 mi
Blue Bell, PA (BBX-Wings Field) - 41.4 km / 25.7 mi
Reading, PA (RDG-Reading Regional) - 55.3 km / 34.4 mi

The preferred airport for Extended Stay America Suites Philadelphia Exton is Philadelphia Intl. Airport (PHL).

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

This smoke-free hotel was built in 1999.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Free breakfast to go
  • Free breakfast
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Daily
  • Well-lit path to entrance
  • Safe-deposit box at front desk
  • Year Built - 1999
  • Total number of rooms - 101
  • Number of floors - 3
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking

Airport & Shuttle Information

Philadelphia International One way taxi expense at the present time is $65.00

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 per day with a maximum of $150.00 per stay

Misc Fees / Policies

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

People also viewed these hotels