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Raleigh Marriott City Center

500 Fayetteville St, Raleigh, NC 27601 US near Exit 299 on I-40 (~1.5mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Raleigh Convention Center
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Very Good
4.0/5

Based on 940 guest reviews

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  • Swimming pool
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
Select Your Room:
12/06/2021 - 12/07/2021
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Raleigh Marriott City Center

Below are the verified reviews from guests that we have booked recently:
"Too much stuff closed."
Overall Score3.0/ 5
No pool open, no lunch avail and most restaurants were closed not exactly easy for out of Town guests.
(Individual traveler, booked 1 room), from US flag
06-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sun Jul 04 2021 at a $169.15 average nightly rate.
"Cammy Bellman was awesome!"
Overall Score5.0/ 5
Family stay was clean, hotel service was excellent.
(Individual traveler, booked 1 room), from US flag
13-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $187.99 average nightly rate.
"Such a Wonderful Staff"
Overall Score5.0/ 5
We will be regular guests and we recommend consideration if you’re in the Raleigh area!
(Individual traveler, booked 1 room), from US flag
03-Feb-2020 Verified Review, stayed from Fri Jan 31 to Sun Feb 02 2020 at a $96.61 average nightly rate.
"Please remind your groups to be respectful."
Overall Score4.0/ 5
There were many teams that stayed at this hotel and they partner with other sports teams as well since it is attached to the venue. Please remind your athletes to be respectful of patrons who are not part of the event as well as those who are. Staying overnight at a hotel for an “away” competition or game does not mean it is a free for all for poor behavior. I appreciate the prompt response by hotel staff to deal with rowdy, loud, unsupervised teenage soccer players running the hall, slamming doors and using profanity with no regard for anyone else. The pool area is nice but echoes terribly, so please keep in mind that not everyone enjoys children screeching at the top of their lungs. Starbucks was a welcome addition to our stay and the staff are prompt and courteous. The rooms are nice and clean, however the tiny fridge did not stay cool and there was no microwave. Room service was good but took a long time to arrive. Overall, it was a typical hotel experience. Unfortunately, the people around us were rude and inconsiderate which is not the fault of the location. So please, remember who you are representing in the partner hotels and the venue. Pick up behind yourself, be respectful of others and don’t leave a sour taste of your organization in others’ mouths from your poor common courtesy skills.
(Individual traveler, booked 1 room), from US flag
15-Dec-2019 Verified Review, stayed from Fri Dec 13 to Sun Dec 15 2019 at a $85.43 average nightly rate.
"Stay"
Overall Score5.0/ 5
Great!
(Individual traveler, booked 1 room), from US flag
09-Dec-2019 Verified Review, stayed from Sat Dec 07 to Sun Dec 08 2019 at a $95.54 average nightly rate.
"Excellent Service and Stay but Customer Service smear on my last day."
Overall Score4.0/ 5
There was a disturbance on my floor at 2am on the last night with someone using profanity, kicking and banging on a door which woke me up and I could not get back to sleep before having to be up at five am for my departing flight. I reported to the desk later that morning providing the guest name which I heard and the floor. I was disappointed that the desk manager seemed annoyed with me for reporting the incident late and made me feel like I'd done something wrong because "no one else reported an incident". I replied that I was now reporting the incident and I didn't report it as it was happening because I didn't want to disturb my sleeping toddler. The desk manager should have been more professional and simply apologized. I was also concerned for the person in the other room's safety. Other than that event, my 6 night stay was a great experience and I enjoyed the complementary WiFi and breakfast.
(Individual traveler, booked 1 room), from US flag
02-Dec-2019 Verified Review, stayed from Sat Nov 23 to Sat Nov 30 2019 at a $86.06 average nightly rate.
"Very Nice Experience."
Overall Score5.0/ 5
Hotel and staff were very attentive and responsive to my needs and I definitely will stay here again.
(Individual traveler, booked 1 room), from US flag
26-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a $91.03 average nightly rate.
"Nice property, great location."
Overall Score4.0/ 5
The Marriott City Center is a pretty Standard Marriott. Downtown Raleigh is walkable, so the location was great. The staff was great and the bar was pretty busy, likely due to the Convention Center across the street.
(Individual traveler, booked 1 room), from US flag
25-Nov-2019 Verified Review, stayed from Wed Nov 20 to Sat Nov 23 2019 at a $87.80 average nightly rate.
"King Room"
Overall Score3.0/ 5
I booked a King room when I got there they told me the King Rooms were sold out,.
(Individual traveler, booked 1 room), from US flag
19-Nov-2019 Verified Review, stayed from Sat Nov 16 to Mon Nov 18 2019 at a $82.60 average nightly rate.
"Very good and clean."
Overall Score5.0/ 5
Excellent service and I have good time.
(Individual traveler, booked 1 room), from US flag
01-Sep-2019 Verified Review, stayed from Sat Aug 31 to Mon Sep 02 2019 at a $78.00 average nightly rate.
"Best Marriott ever."
Overall Score5.0/ 5
Simply the best Marriott I’ve ever been to. Rooms are perfect and clean, best bar, best restaurant, best lobby, best support staff and it had a Starbucks. Can’t get any better.
(Individual traveler, booked 1 room), from US flag
06-Aug-2019 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2019 at a $206.33 average nightly rate.
"Weekend visit for local wedding."
Overall Score4.0/ 5
Convenient location, clean comfortable updated rooms and friendly helpful staff especially John the concierge.
(Individual traveler, booked 1 room), from US flag
23-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $92.88 average nightly rate.
"All except my check in was great."
Overall Score3.0/ 5
Had trouble checking in, the first reception I encountered ( a woman) wasn't friendly nor helpful. Talked to another reception (a man) who was very friendly as well as helpful in resolving the issue. over all my stay at this hotel was wonderful.
(Individual traveler, booked 1 room), from US flag
20-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $91.01 average nightly rate.
"Great. best breakfast buffet I have eaten at."
Overall Score4.0/ 5
very clean excellent service valet service great overall great experience would definitely return.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $87.48 average nightly rate.
"Great Rooms"
Overall Score5.0/ 5
Staff helpful, great rooms, great location.
(Individual traveler, booked 1 room), from US flag
14-Mar-2019 Verified Review, stayed from Thu Mar 07 to Mon Mar 11 2019 at a $90.72 average nightly rate.
"Great stay at the Raleigh Marriott City Center!"
Overall Score5.0/ 5
We thoroughly enjoyed our stay at the Raleigh Marriott City Center. It was a great central location to many of our venues.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Mon Mar 11 2019 at a $96.55 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
everyone was very nice and accommodating including Front desk, room service and valet parking attendants.
(Individual traveler, booked 1 room), from US flag
04-Feb-2019 Verified Review, stayed from Fri Feb 01 to Sun Feb 03 2019 at a $86.40 average nightly rate.
"Awesome!"
Overall Score5.0/ 5
Not only was this hotel beautiful and comfortable, but the staff were knowledgeable and accommodating! Will definitely recommend and stay again!
(Individual traveler, booked 1 room), from US flag
01-Dec-2018 Verified Review, stayed from Sat Dec 01 to Sun Dec 02 2018 at a $309.00 average nightly rate.

Summary of Verified Reviews

89
Very Good

Summary of 841 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 89/100 based on reviews from all travelers.

"Very good city hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Awesome vibe."

Vibe

88/100
46 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area." Stylish hotel. Good choice for a city trip. Good for business people.

Cleanliness

84/100
91 reviews

"Clean hotel facilities. Clean rooms."

Location

84/100
124 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Service

75/100
152 reviews

"Reception and restaurant service are professional and friendly." Valet service could be better. Room service could have been improved.

Room

73/100
153 reviews

"Large, new rooms, and great views." Excellent beds in clean rooms but bathrooms are not so good. Rooms lacking maintenance with poor furniture and kitchenettes. Shower was ok.

Breakfast

52/100
17 reviews

"Breakfast is average."

Pool

27/100
25 reviews

"Pool should be renewed."

Value

24/100
36 reviews

"Value for money could be better. Relatively high internet cost."

WiFi

3/100
11 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 82/100 based on reviews from families.

"Friendly service. Clean hotel facilities."

Location

86/100
17 reviews

"Great location."

Vibe

85/100
7 reviews

"Awesome vibe."

Cleanliness

83/100
14 reviews

"Clean rooms."

Service

73/100
29 reviews

"Friendly service."

Amenities

68/100
11 reviews

"Nice buildings, and decent amenities."

Room

66/100
24 reviews

"Rooms are clean and decent overall with okay beds."

Pool

28/100
11 reviews

"Pool should be renewed."

Rated 78/100 based on reviews from couples.

"Great view. Awesome vibe."

Location

85/100
10 reviews

"Great location."

Service

70/100
6 reviews

"Fantastic service."

Comfort

66/100
8 reviews

"Relatively comfortable, with good beds."

Room

62/100
13 reviews

"Great beds in okay rooms."

Value

21/100
6 reviews

"Value for money could be better."

Rated 91/100 based on reviews from business travelers.

"Fantastic service. Great location."

Location

86/100
5 reviews

"Great location."

Service

78/100
6 reviews

"Fantastic service."

Rated 82/100 based on reviews from all travelers.

"Very good city hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Awesome vibe."

Vibe

88/100
46 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area." Stylish hotel.

Cleanliness

85/100
89 reviews

"Clean hotel facilities. Clean rooms."

Location

84/100
121 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Service

75/100
150 reviews

"Reception and restaurant service are professional and friendly." Valet service could be better. Room service could have been improved.

Room

73/100
152 reviews

"Large, new rooms, and great views." Excellent beds in clean rooms but bathrooms are not so good. Rooms lacking maintenance with poor furniture and kitchenettes. Shower was ok.

Breakfast

52/100
17 reviews

"Breakfast is average."

Pool

27/100
25 reviews

"Pool should be renewed."

Value

24/100
36 reviews

"Value for money could be better. Relatively high internet cost."

WiFi

3/100
11 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 82/100 based on reviews from families.

"Friendly service. Clean hotel facilities."

Location

86/100
17 reviews

"Great location."

Vibe

85/100
7 reviews

"Awesome vibe."

Cleanliness

83/100
14 reviews

"Clean rooms."

Service

73/100
29 reviews

"Friendly service."

Amenities

68/100
11 reviews

"Nice buildings, and decent amenities."

Room

66/100
24 reviews

"Rooms are clean and decent overall with okay beds."

Pool

28/100
11 reviews

"Pool should be renewed."

Rated 75/100 based on reviews from couples.

"Great view. Awesome vibe."

Location

85/100
10 reviews

"Great location."

Service

70/100
6 reviews

"Fantastic service."

Comfort

66/100
8 reviews

"Relatively comfortable, with good beds."

Room

62/100
13 reviews

"Great beds in okay rooms."

Value

21/100
6 reviews

"Value for money could be better."

Review Semantics by TrustYou

Property Description

A stay at Raleigh Marriott City Center places you in the heart of Raleigh, within a 5-minute walk of Raleigh Convention Center and Duke Energy Center for the Performing Arts. This hotel is 0.4 mi (0.6 km) from Red Hat Amphitheater and 0.5 mi (0.8 km) from North Carolina Museum of History.

Grab a bite to eat at Rye Bar & Southern Kitche, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available for a fee.

Make yourself at home in one of the 390 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have bathtubs or showers and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Vera Hospitals - 0.2 km / 0.2 mi
Raleigh Convention Center - 0.3 km / 0.2 mi
Raleigh City Museum - 0.3 km / 0.2 mi
Artspace - 0.3 km / 0.2 mi
Duke Energy Center for the Performing Arts - 0.4 km / 0.2 mi
Historic City Market - 0.5 km / 0.3 mi
The Acorn - 0.5 km / 0.3 mi
Rogers-Bagley-Daniels-Pegues House - 0.5 km / 0.3 mi
Moore Square - 0.5 km / 0.3 mi
Red Hat Amphitheater - 0.6 km / 0.3 mi
Shaw University - 0.6 km / 0.4 mi
Raleigh City Hall - 0.6 km / 0.4 mi
North Carolina Theatre - 0.6 km / 0.4 mi
Marbles Kids Museums - 0.6 km / 0.4 mi
North Carolina State Capitol - 0.7 km / 0.4 mi

The preferred airport for Raleigh Marriott City Center is Raleigh-Durham International Airport (RDU) - 21.4 km / 13.3 mi

Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Raleigh? This hotel has facilities measuring 15000 square feet (1394 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge) and a ballroom.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Express check-in
  • Number of meeting rooms - 7
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 1394
  • Swimming pool
  • Wired Internet access - surcharge
  • Spa tub
  • Wheelchair-accessible registration desk
  • Limo or Town Car service available
  • WiFi (surcharge)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Total number of rooms - 390
  • Number of floors - 17
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • 24-hour fitness facilities
  • Indoor pool
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 15000

Airport & Shuttle Information

RDUAverage Cost of Taxi $35

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Continental breakfast, fee starting from 10.00 USDFull American breakfast, fee starting from 12.00 USD

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Parking Info

Electric car charging stations: 2, ComplimentaryOff-site parking, fee: 3 USD hourly, 15 USD dailyValet parking, fee: 30 USD dailyValet parking USD 30 per night in underground garage with 7 foot height clearance. Day guests USD 18.

Internet / WiFI

Guest rooms: Wireless, WiredHigh Speed: Check email + browse the Web for 11.95 USD/dayEnhanced High Speed: Video chat, download large files + stream video for 15.95 USD/dayLobby and public areas: Complimentary Wireless

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9 (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 6 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

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