IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Candlewood Suites Hazleton An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Room had terrible odor."
Overall Score1.0/5
Upon arrival we noticed room had terrible odor. On day two we asked if we could be switched to a different room. We?re told no rooms were available for a switch. We were given a can of odor eliminator which did not help. Rug was worn, bathroom floor tiles were loose, dirty dishes in dishwasher. Overall poor experience.
Patricia J. (Individual traveler, booked 1 room), from
25-Jun-2022 Verified Review, stayed from Fri Jun 24 to Sun Jun 26 2022 at a $130.99 average nightly rate.
"Average"
Overall Score3.0/5
The staff was very friendly and accommodating. The property is in poor shape, both inside and outside. The room was clean but the bed was not that comfortable and the furniture is old and beat up. Plus there was no breakfast and for the price of the room I feel that I will not stay there again.
Douglas Z. (Individual traveler, booked 1 room), from
22-Jun-2022 Verified Review, stayed from Sun Jun 19 to Mon Jun 20 2022 at a $128.99 average nightly rate.
"Excellent Service"
Overall Score4.0/5
There was an error in our third party reservation made online. We were assigned a smoking room, when we needed non smoking. The desk staff went above expectations to help us resolve our concerns and secure us a non smoking suite.
Patricia C. (Individual traveler, booked 1 room), from
01-Aug-2021 Verified Review, stayed from Wed Jul 28 to Thu Jul 29 2021 at a $91.99 average nightly rate.
"The View"
Overall Score4.0/5
The view from my room was spectacular. Nice accommodation.
Melissa B. (Individual traveler, booked 1 room), from
17-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $112.99 average nightly rate.
"Poor customer service."
Overall Score2.0/5
I WAITED IN LINE FOR 30 MINUTES JUST TO CHECK IN. WHEN I WAS FINALLY ABLE TO GET MY ROOM KEY I WAS GIVING A KEY NO DIRECTIONS TO THE ROOM OR INFORMATION ON THE HOTEL. AFTER LEAVING THE HOTEL FOR BRIEF TIME I RETURNED AND TRIED TO PURCHASE SOMETHING FROM THE IN HOUSE CAFE ONLY TO SEE A CLOSED TIL TOMORROW 7AM.
Sharita R. (Individual traveler, booked 1 room), from
06-Jul-2020 Verified Review, stayed from Sat Jul 04 to Sun Jul 05 2020 at a $124.99 average nightly rate.
Summary of Verified Reviews
71
Fair
Summary of 275 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Located near shopping areas. Vibe is not too good.
Location
79/100
31 reviews
Great location near lots of shopping.
Room
60/100
121 reviews
Rooms are OK with typical minibars, although poorly-maintained.Complaints about age, cleanliness, and furnishing of the rooms.Large rooms with great views and nice kitchenettes.Subpar beds and problems with cleanliness in the bathrooms.Great shower.
Service
57/100
61 reviews
Great service, but bad reception. Service is professional and friendly.
Cleanliness
35/100
64 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Breakfast
29/100
9 reviews
Breakfast can be improved.
Vibe
21/100
18 reviews
Vibe is not too good. Hotel could use some updating.Entrance area is not particularly attractive.
Rated 55/100 based on reviews from families.
Good kitchenette.
Location
74/100
6 reviews
Great location.
Comfort
53/100
10 reviews
Reasonably comfortable, large rooms, but disliked beds.
Service
52/100
10 reviews
Service is adequate.
Room
51/100
22 reviews
Average rooms with kitchenettes.Rooms are dirty and neglected with poor beds, although very spacious.Guests complain about furniture and bathrooms.
Cleanliness
29/100
9 reviews
Rooms could be cleaner.
Rated 74/100 based on reviews from couples.
Great view. Great location.
Location
78/100
6 reviews
Great location.
Service
59/100
6 reviews
Service is adequate.
Comfort
55/100
9 reviews
Average comfort, but beds are not great.
Room
54/100
15 reviews
Decent rooms with great views.Rooms not well-kept, with poor beds and furniture.
Amenities
35/100
6 reviews
Hotel buildings could use some improvement.
Cleanliness
34/100
6 reviews
Could use a good cleaning.
Rated 61/100 based on reviews from all travelers.
Located near shopping areas. Vibe is not too good.
Location
78/100
28 reviews
Great location near lots of shopping.
Room
58/100
116 reviews
Rooms are OK with typical minibars, although poorly-maintained.Complaints about age, cleanliness, and furnishing of the rooms.Large rooms with great views and nice kitchenettes.Subpar beds and problems with cleanliness in the bathrooms.Great shower.
Service
58/100
59 reviews
Great service, but bad reception. Service is professional and friendly.
Cleanliness
35/100
60 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Breakfast
31/100
8 reviews
Breakfast can be improved.
Vibe
23/100
16 reviews
Vibe is not too good. Entrance area is not particularly attractive.Hotel could use some updating.
Rated 52/100 based on reviews from families.
Good kitchenette.
Location
74/100
6 reviews
Great location.
Comfort
53/100
10 reviews
Reasonably comfortable, large rooms, but disliked beds.
Service
52/100
9 reviews
Service is adequate.
Room
51/100
22 reviews
Average rooms with kitchenettes.Rooms are dirty and neglected with poor beds, although very spacious.Guests complain about furniture and bathrooms.
Cleanliness
29/100
9 reviews
Rooms could be cleaner.
Rated 71/100 based on reviews from couples.
Great view. Great location.
Location
78/100
6 reviews
Great location.
Service
59/100
6 reviews
Service is adequate.
Comfort
55/100
9 reviews
Average comfort, but beds are not great.
Room
54/100
15 reviews
Decent rooms with great views.Rooms not well-kept, with poor beds and furniture.
Amenities
35/100
6 reviews
Hotel buildings could use some improvement.
Cleanliness
34/100
6 reviews
Could use a good cleaning.
Customer Reviews of Candlewood Suites Hazleton An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Consider Yourself Home at the Candlewood Suites. The Candlewood Suites in Hazleton PA, is perfectly located off the intersection of I-81 and PA-93 and conveniently by West Hazleton and many of the city?s corporate parks. Our location couldn?t be better, but what will really impress you are our spacious all-suite accommodations. Prepare and enjoy a home-cooked meal whenever you like in your fully-equipped kitchen. Choose a movie from our free library, and kick back in your over-stuffed recliner. Work comfortably at your spacious executive desk. Take advantage of free high-speed Internet access and two phone lines to accomplish everything on your list. Visit our business center for all of your printing, copying, and faxing needs. During your stay at the Candlewood Suites Hazleton hotel, enjoy the convenience of free on-site laundry services. Stop at the fitness center regularly to keep up with your exercise regimen. Enjoy a sweet treat or pick up a light meal to go at the Candlewood Cupboard. Whether you plan to visit the Candlewood Suites Hazleton for a single night or a few weeks, let us be the first to welcome you home.
Amenities / Features
Check In: 3:00 pm - anytime
Check Out: 12:00 pm
Air conditioning
Alarm clock
Bus parking
Clothes drying
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
DVD Player
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Kitchenette in room
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
TV Channel: Showtime
Voicemail
Airport & Shuttle Information
Wilkes-Barre Scranton Airport approx. 30 miles.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Candlewood Suites does not have a continental breakfast, but we do have a Candlewood Suites Cupboard with breakfast type food items for purchase. All items are reasonable priced.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. $10 per day up to 14 days.
About Candlewood Suites
Home-like enviroment, great for an extended stay
Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
Free high-speed internet access and a large workspace available in each guest room
TV with DVD player and a comfortable recliner
Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
Provide a Lending Locker service where guests can borrow common household items to use during their stay
Pets are welcome weighing less than 80 lbs
Free local calls and two phone lines with data port as an added convenience
Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
Great fitness area
Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
