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SureStay Hotel by Best Western Buena Park Anaheim

7921 Orangethorpe Ave, Buena Park, CA 90621 US near Exit 115 on I-5 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Medieval Times
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Poor
2.0/5

Based on 352 guest reviews

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  • Free WiFi
  • Number of outdoor pools - 1
  • Free self parking
  • Pool sun loungers
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05/20/2022 - 05/21/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Hotel by Best Western Buena Park Anaheim

Below are the verified reviews from guests that we have booked recently:
"Super Clean"
Overall Score5.0/ 5
Very attentive employees.
(Individual traveler, booked 1 room), from US flag
29-Jan-2021 Verified Review, stayed from Thu Jan 28 to Fri Jan 29 2021 at a $73.99 average nightly rate.
"Sure Stay is a Simple Stay."
Overall Score5.0/ 5
The title I listed "Sure Stay is a Simple Stay" is pretty much how my full Hotel experience was like in a nutshell. Hotel was clean and I wasn't charged a security deposit but just the amount of the room. I checked in at 12pm and checked out morning at 7am. When I arrived, it was a basic photo I.D check and your payment method listed. Free WiFi and the room comes with a refrigerator and microwave. Couple of mirror inside the room and a computer table and chair with outlets. Forks, spoons and plastic knives are available at the front desk.
(Individual traveler, booked 1 room), from US flag
12-May-2020 Verified Review, stayed from Thu May 07 to Sun May 10 2020 at a $64.51 average nightly rate.
"Cleaness"
Overall Score2.0/ 5
Encountered nats, roaches and unfinished plumbing in the bathroom.
(Individual traveler, booked 1 room), from US flag
13-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sat Apr 13 2019 at a $94.50 average nightly rate.

Summary of Verified Reviews

48
Poor

Summary of 336 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 48/100 based on reviews from all travelers.

"Located near shopping areas. Inadequate rooms with subpar service."

Location

83/100
15 reviews

"Great location near lots of shopping."

Value

55/100
38 reviews

"Fairly good value for money. Fair breakfast prices."

Service

47/100
62 reviews

"Service and reception staff are unprofessional, but quite friendly." Poor management, but okay housekeeping.

Breakfast

38/100
20 reviews

"Breakfast affordable but not highly reviewed."

Room

25/100
138 reviews

"Outdated, rooms with poor cleanliness and maintenance." Subpar beds and TVs and complaints about cleanliness of bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Comfort

16/100
44 reviews

"Poor beds, with complaints about A/C and noise."

Cleanliness

12/100
97 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 40/100 based on reviews from families.

"Great location."

Value

55/100
13 reviews

"Fairly good value for money. Fair breakfast prices."

Service

48/100
18 reviews

"Generally poor but acceptably friendly service."

Breakfast

41/100
12 reviews

"Breakfast affordable but not highly reviewed."

Room

22/100
41 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Poor beds and room cleanliness.

Comfort

15/100
10 reviews

"Not very comfortable, with poor beds."

Cleanliness

12/100
26 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 39/100 based on reviews from all travelers.

"Located near shopping areas. Inadequate rooms with subpar service."

Location

83/100
15 reviews

"Great location near lots of shopping."

Value

55/100
37 reviews

"Fairly good value for money. Fair breakfast prices."

Service

48/100
61 reviews

"Service and reception staff are unprofessional, but quite friendly." Poor management, but okay housekeeping.

Breakfast

35/100
17 reviews

"Breakfast affordable but not highly reviewed."

Room

25/100
134 reviews

"Poorly maintained rooms with subpar A/C, minibars, and kitchenettes." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Poor beds in okay rooms. Shower can be a problem.

Comfort

15/100
42 reviews

"Poor beds, with complaints about A/C and noise."

Cleanliness

12/100
95 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 37/100 based on reviews from families.

"Great location."

Value

56/100
12 reviews

"Fairly good value for money."

Service

48/100
18 reviews

"Generally poor but acceptably friendly service."

Breakfast

39/100
9 reviews

"Breakfast can be improved."

Room

22/100
39 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Poor beds and room cleanliness.

Comfort

15/100
9 reviews

"Not very comfortable, with poor beds."

Cleanliness

13/100
25 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 42/100 based on reviews from all travelers.

"Located near shopping areas. Inadequate rooms with subpar service."
Review Semantics by TrustYou

Property Description

Our Buena Park hotel features 50 modern guestrooms as well as spacious family suites with adjoining rooms and separate bathrooms.All rooms include a micro-fridge, hairdryer, iron, cable TV, and a upgraded high-speed Internet. We provide free parking.We have an outside pool and HOT TUB hours are from 9:00 am to 11:00 pm. Portola Inn & Suites is committed to providing exceptional service for our guests.

Amenities / Features


  • Check In: 3:00 pm - anytime
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Free local calls
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime

Airport & Shuttle Information

John Wayne Airport 19 MilesLAX 25 Miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Each morning, enjoy our complimentary breakfast where you can indulge in fresh fruit, pastries, coffee and more.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

FREE PARKING

Internet / WiFI

FREE WIFI

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

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