Passport

Fairfield Inn & Suites by Marriott Charlotte Matthews

8540 East Independence Blvd, Charlotte, NC 28227 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In Charlotte (East Forest)
Select My Room
Very Good
4.5/5

Based on 477 guest reviews

Show Guest Reviews
  • Swimming pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free breakfast
  • Free self parking
  • Fitness facilities
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Fairfield Inn & Suites by Marriott Charlotte Matthews

Below are the verified reviews from guests that we have booked recently:
"Not Satisfied"
Overall Score4.0/ 5
No buffet, made sure they had breakfast and called, bagels but no plates, grits but no bowls, no juice just coffee, had to change rooms for toilet not working. Remote in room didn’t work.
(Individual traveler, booked 1 room), from US flag
06-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $123.99 average nightly rate.
"The staff lack of concern."
Overall Score2.0/ 5
The music in the room next to our’s was extremely loud at 11:00pm. I called the front desk and ask them to look into it. At 11:30pm I called the desk again. He said he would get to it when he got time. At 1:45 am there had been no solution to the problem. The next morning I talked with the General Manager, Cai Palmiter about the problem and she said she was sorry. I have stayed two times at the facility, my first and my last. Be forewarned. To many places to stay in Charlotte Matthews to put up with treatment like this. Mike L.
(Individual traveler, booked 1 room), from US flag
16-Nov-2019 Verified Review, stayed from Thu Nov 14 to Sat Nov 16 2019 at a $94.50 average nightly rate.
"Saints"
Overall Score5.0/ 5
Stayed there to watch Panthers saints game Excellent staff very friendly.
(Individual traveler, booked 1 room), from US flag
20-Dec-2018 Verified Review, stayed from Mon Dec 17 to Tue Dec 18 2018 at a $109.00 average nightly rate.
"Excellent Experience"
Overall Score5.0/ 5
Excellent; comfortable beds; atrtactive lobby and eating area; good breakfast choices; good service. One downer difficulty of Internet access and free for only one day. Otherwise, excellent experience and will stay there again.
(Individual traveler, booked 1 room), from US flag
13-Nov-2018 Verified Review, stayed from Fri Nov 09 to Sun Nov 11 2018 at a $125.00 average nightly rate.

Summary of Verified Reviews

86
Very Good

Summary of 638 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 86/100 based on reviews from all travelers.

"Very good family hotel. Fantastic service. Great location. Awesome vibe."

Location

95/100
54 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great.

Vibe

89/100
10 reviews

"Awesome vibe. Awesome for families. Good for business people."

Service

84/100
166 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Amenities

78/100
37 reviews

"Nice building."

Cleanliness

71/100
109 reviews

"Clean hotel facilities. Rooms and bathrooms are pretty clean."

Room

68/100
135 reviews

"Clean enough rooms, decent A/C, and acceptable beds." Bathrooms are fine and very clean. Big but poorly maintained rooms. Great shower.

Breakfast

48/100
53 reviews

"Breakfast can be improved."

Pool

30/100
31 reviews

"Pool should be renewed."

Rated 79/100 based on reviews from families.

"Clean hotel facilities. Awesome vibe."

Location

97/100
11 reviews

"Great location."

Service

82/100
38 reviews

"Friendly service and great reception."

Amenities

81/100
11 reviews

"Nice building."

Cleanliness

65/100
34 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

56/100
33 reviews

"Uncomfortable beds and poorly maintained rooms, but clean enough."

Breakfast

45/100
13 reviews

"Breakfast can be improved."

Pool

27/100
10 reviews

"Pool should be renewed."

Rated 79/100 based on reviews from couples.

"Great location. Friendly service."

Location

96/100
9 reviews

"Great location."

Service

86/100
6 reviews

"Fantastic service."

Cleanliness

68/100
5 reviews

"Quite clean."

Comfort

65/100
6 reviews

"Comfortable."

Room

63/100
10 reviews

"Room is all right."

Breakfast

48/100
5 reviews

"Breakfast can be improved."

Rated 87/100 based on reviews from solo travelers.

"Great reception. Nice building."

Service

82/100
8 reviews

"Friendly service."

Room

63/100
7 reviews

"Room is all right."

Rated 80/100 based on reviews from business travelers.

"Clean. Great location."

Service

86/100
6 reviews

"Fantastic service."

Rated 79/100 based on reviews from all travelers.

"Very good family hotel. Fantastic service. Great location. Awesome vibe."

Location

95/100
54 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great.

Vibe

89/100
10 reviews

"Awesome vibe."

Service

84/100
166 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Amenities

78/100
37 reviews

"Nice building."

Cleanliness

72/100
108 reviews

"Clean hotel facilities. Rooms and bathrooms are pretty clean."

Room

68/100
134 reviews

"Relatively clean rooms, with average beds and A/C, but lacking maintenance." Bathrooms are fine and very clean. Rooms are spacious, but furniture is not great. Great shower.

Breakfast

46/100
52 reviews

"Breakfast can be improved."

Pool

30/100
30 reviews

"Pool should be renewed."

Rated 77/100 based on reviews from families.

"Clean hotel facilities. Awesome vibe."

Location

97/100
11 reviews

"Great location."

Service

82/100
38 reviews

"Friendly service and great reception."

Amenities

81/100
11 reviews

"Nice building."

Cleanliness

66/100
33 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

56/100
32 reviews

"Uncomfortable beds and poorly maintained rooms, but clean enough."

Breakfast

45/100
13 reviews

"Breakfast can be improved."

Pool

27/100
9 reviews

"Pool should be renewed."

Rated 82/100 based on reviews from solo travelers.

"Great reception. Nice building."

Service

82/100
8 reviews

"Friendly service."

Room

63/100
7 reviews

"Room is all right."

Rated 73/100 based on reviews from couples.

"Great location. Friendly service."

Location

96/100
9 reviews

"Great location."

Service

86/100
6 reviews

"Fantastic service."

Cleanliness

68/100
5 reviews

"Quite clean."

Comfort

65/100
6 reviews

"Comfortable."

Room

63/100
10 reviews

"Room is all right."

Breakfast

48/100
5 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from business travelers.

"Clean. Great location."

Service

86/100
6 reviews

"Fantastic service."

Review Semantics by TrustYou

Property Description

With a stay at Fairfield Inn & Suites by Marriott Charlotte Matthews in Charlotte (East Forest), you'll be a 2-minute drive from McAlpine Creek Greenway and 5 minutes from Matthews Community Center. This hotel is 6.1 mi (9.9 km) from Carolina Courts Indian Trail and 6.5 mi (10.5 km) from Bojangles' Coliseum.

Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Charlotte Matthews. A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.

Make yourself at home in one of the 94 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

McAlpine Creek Greenway - 2.4 km / 1.5 mi
Matthews Community Center - 4.7 km / 2.9 mi
Carolina Courts Indian Trail - 9.9 km / 6.1 mi
Bojangles' Coliseum - 10.5 km / 6.5 mi
Ovens Auditorium - 10.8 km / 6.7 mi
Carl J. McEwen Historic Village - 11.2 km / 6.9 mi
Colonel Francis Beatty Park - 11.3 km / 7 mi
The Park Expo & Conference Center - 11.3 km / 7 mi
The Light Factory - 12.5 km / 7.8 mi
Phillips Place - 12.7 km / 7.9 mi
Mint Museum Randolph - 12.8 km / 7.9 mi
Charlotte Museum of History - 12.9 km / 8 mi
North Carolina Korean War Veterans Memorial - 12.9 km / 8 mi
Atrium Health Mercy - 13.1 km / 8.1 mi
Independence Park - 13.3 km / 8.2 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 26.4 km / 16.4 mi
Concord, NC (USA-Concord Regional) - 34.4 km / 21.4 mi

The preferred airport for Fairfield Inn & Suites by Marriott Charlotte Matthews is Charlotte-Douglas International Airport (CLT).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • One meeting room
  • Total number of rooms - 94
  • Number of floors - 4
    • Indoor pool
    • Free breakfast
    • Express check-out
    • Handrails in stairways
    • 24-hour front desk
    • Wheelchair-accessible meeting spaces/business center
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Wheelchair accessible path of travel
    • 24-hour business center

    Airport & Shuttle Information

    Charlotte Douglas International Airport, 16 Miles

    Airport Shuttle? Sorry, no airport shuttle available.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Gap period enforced between guest stays - 48 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

    Property confirms they are implementing enhanced cleaning measures

    About Fairfield Inn by Marriott

    • Great value hotel with plenty of amenities
    • Freebies include high-speed internet, Wi-Fi, parking, newspaper, coffee & tea, and a hot breakfast with eggs and sausage
    • Business center with printing services
    • Large suites with separate living, working, and sleeping areas
    • Digital alarm clock with MP3
    • Same-day dry cleaning service and laundry room

    The Fairfield Inn by Marriott highlights above are subject to change without notice.

    Hotel Rate Trends at Fairfield Inn & Suites Charlotte Matthews

    Rate fluctuations of Fairfield Inn & Suites Charlotte Matthews

    The graph above is averages of room rates for both our group quotes and the lowest online individual rates our rate checker could find at the time the group offer was entered. The best group deal shown is 28.0% in November 2021 and the highest average individual rate is $120 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Fairfield Inn & Suites Charlotte Matthews in a month when rates are lower.

    People also viewed these hotels