Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hampton Inn & Suites Columbia / Southeast Ft. Jackson
Below are the verified reviews from guests that we have booked recently:
"The place was ok, but not a wow feeling. Carpets were dirty also floors. Everything else appears ok."
Overall Score4.0/5
I had a bad experience at the front desk when we were told, “because we booked through a third party they overbooked and one of our rooms was not available”. I had no clue I book through a 3rd party. Furthermore, just get us another room, we don't care. No other room available she said. We told her they will be reported to the “Better Business Bureau “ long story short she apologized and find us a room. Smh. I'm so turned off. Won't be my first choice next time for sure.
Maureen H. (Individual traveler, booked 1 room), from
02-Apr-2022 Verified Review, stayed from Wed Mar 30 to Thu Mar 31 2022 at a $169.99 average nightly rate.
"Good location. Hotel needs complete rehab! Staff friendly."
Overall Score2.0/5
Everything is extremely worn, furniture, carpets, wallpaper, etc. Carpet and floors need cleaning. No service for room. Had to ask for and go get clean towels. Not the best experience.
Eugenia V. (Individual traveler, booked 1 room), from
17-Mar-2022 Verified Review, stayed from Mon Mar 14 to Wed Mar 16 2022 at a $149.99 average nightly rate.
"AWESOME!"
Overall Score5.0/5
Thank you for getting this reservation booked for me. I wanna thank the lady who cooks. She took the time to look for me and tell me what she added to the eggs. The place is super clean. The staff is very helpful.
Jose M. (Individual traveler, booked 1 room), from
21-Oct-2021 Verified Review, stayed from Tue Oct 19 to Fri Oct 22 2021 at a $165.00 average nightly rate.
"Personnel were wonderful; facility needs some TLC."
Overall Score3.0/5
All the front desk staff were exceptional with service and accommodation to needs and requests. They always had a smile and were very pleasant. Our room was OK, but did not have pillow cases on all the pillows when were first got to our room and the bathroom could have been clearer. Overall..not a bad experience, but definitely missing that needed housekeeping/cleaning attention to make the stay more comfortable.
John V. (Individual traveler, booked 1 room), from
31-May-2021 Verified Review, stayed from Thu May 27 to Mon May 31 2021 at a $103.99 average nightly rate.
"Absolutely Horrible"
Overall Score2.0/5
hair in the shower, mold on shower curtain, bathroom walls were bleached another color, zero toilet paper the brown roller was there, just not clean at all.
Brad S. (Individual traveler, booked 1 room), from
02-Nov-2020 Verified Review, stayed from Fri Oct 30 to Sat Oct 31 2020 at a $114.99 average nightly rate.
"Woman working front desk 07/23 is amazing! Didn’t catch name."
Overall Score5.0/5
Please let her know.
Kevin M. (Individual traveler, booked 1 room), from
24-Jul-2020 Verified Review, stayed from Thu Jul 23 to Fri Jul 24 2020 at a $129.00 average nightly rate.
"1st time staying here and its amazing."
Overall Score5.0/5
This place is very nice will definitely be staying here again.
Tyrone R. (Individual traveler, booked 1 room), from
24-May-2020 Verified Review, stayed from Sun May 24 to Mon May 25 2020 at a $86.87 average nightly rate.
"two night stay."
Overall Score4.0/5
Very satisfied. Helpful personnel. Clean. Quiet.
Conrad S. (Individual traveler, booked 1 room), from
26-Jan-2020 Verified Review, stayed from Wed Jan 22 to Fri Jan 24 2020 at a $117.80 average nightly rate.
"Great Experience"
Overall Score5.0/5
Our overall stay was excellent. Facilities were clean and comfortable. Staff was impeccable. Highly recommend.
Mark M. (Individual traveler, booked 1 room), from
11-Nov-2019 Verified Review, stayed from Tue Nov 05 to Sat Nov 09 2019 at a $200.50 average nightly rate.
"Staff"
Overall Score4.0/5
Thanks for the early check in, that was very accommodating. (BDN).
Bernice N. (Group coordinator, booked 2 rooms), from
20-Aug-2019 Verified Review, stayed from Sat Aug 17 to Mon Aug 19 2019 at a $119.90 average nightly rate.
Summary of Verified Reviews
78
Good
Summary of 1,138 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Good highway hotel. Easily accessible by car and close to shopping areas.
Location
88/100
74 reviews
Great location, with good shopping nearby and easy access by car.
Service
79/100
270 reviews
Service is welcoming, but housekeeping is not great.Reception and management are fine.
Breakfast
63/100
114 reviews
Breakfast is average.
Room
40/100
372 reviews
Old, inadequately maintained rooms with poor minibars and A/C.Untidy rooms with bad beds, TV's, furniture.Small rooms and poorly cleaned bathrooms. Spacious rooms.Shower can be a problem.
Cleanliness
28/100
266 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Amenities
23/100
95 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating.
Food
22/100
22 reviews
Poorly rated food, particularly desserts. Bad snacks.
Wellness Area
0/100
6 reviews
Wellness & sports facilities could be improved.
Rated 77/100 based on reviews from families.
Good accessibility by car.
Location
86/100
24 reviews
Great location with good access by car.
Service
83/100
71 reviews
Friendly service, and reception was okay.
Breakfast
64/100
36 reviews
Breakfast is average.
Room
42/100
103 reviews
Spacious rooms but not well-kept, with subpar beds and furniture.Bathrooms and bedrooms are poorly cleaned and a bit old.Shower can be a problem.
Cleanliness
27/100
81 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
22/100
25 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 77/100 based on reviews from couples.
Great location. Spacious rooms.
Location
87/100
9 reviews
Great location.
Service
81/100
13 reviews
Friendly service.
Breakfast
62/100
9 reviews
Breakfast is average.
Comfort
48/100
9 reviews
Room sizes are okay, but below average comfort and beds.
Room
36/100
21 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.Average sized rooms.
Cleanliness
28/100
13 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Food
25/100
5 reviews
Food could be better.
Amenities
22/100
6 reviews
Hotel buildings could use some improvement.
Rated 79/100 based on reviews from business travelers.
Friendly service. Fantastic service.
Service
80/100
7 reviews
Fantastic service.
Room
32/100
8 reviews
Rooms could be cleaner.
Cleanliness
28/100
8 reviews
Rooms could be cleaner.
Rated 78/100 based on reviews from solo travelers.
Room
29/100
5 reviews
Room needs to be improved.
Rated 69/100 based on reviews from all travelers.
Good highway hotel. Easily accessible by car and close to shopping areas.
Location
88/100
74 reviews
Great location, with good shopping nearby and easy access by car.
Service
79/100
270 reviews
Service is welcoming, but housekeeping is not great.Reception and management are fine.
Breakfast
63/100
113 reviews
Breakfast is average.
Room
40/100
370 reviews
Old, inadequately maintained rooms with poor minibars and A/C.Untidy rooms with bad beds, TV's, furniture.Small rooms and poorly cleaned bathrooms. Spacious rooms.Shower can be a problem.
Cleanliness
28/100
264 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Amenities
23/100
95 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating.
Food
22/100
22 reviews
Poorly rated food, particularly desserts. Bad snacks.
Wellness Area
0/100
6 reviews
Wellness & sports facilities could be improved.
Rated 75/100 based on reviews from families.
Good accessibility by car.
Location
86/100
24 reviews
Great location with good access by car.
Service
83/100
71 reviews
Friendly service, and reception was okay.
Breakfast
64/100
36 reviews
Breakfast is average.
Room
42/100
103 reviews
Spacious rooms but not well-kept, with subpar beds and furniture.Bathrooms and bedrooms are poorly cleaned and a bit old.Shower can be a problem.
Cleanliness
27/100
81 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
22/100
25 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 75/100 based on reviews from couples.
Great location. Spacious rooms.
Location
87/100
9 reviews
Great location.
Service
81/100
13 reviews
Friendly service.
Breakfast
62/100
9 reviews
Breakfast is average.
Comfort
48/100
9 reviews
Room sizes are okay, but below average comfort and beds.
Room
36/100
21 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.Average sized rooms.
Cleanliness
28/100
13 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Food
25/100
5 reviews
Food could be better.
Amenities
22/100
6 reviews
Hotel buildings could use some improvement.
Rated 70/100 based on reviews from business travelers.
Friendly service. Fantastic service.
Service
80/100
7 reviews
Fantastic service.
Room
32/100
8 reviews
Rooms could be cleaner.
Cleanliness
28/100
8 reviews
Rooms could be cleaner.
Customer Reviews of Hampton Inn & Suites Columbia / Southeast Ft. Jackson
4.1 of 5Overall
3.7 of 5Amenities
5.0 of 5Location
4.1 of 5Cleanliness
4.3 of 5Comfort
4.1 of 5Condition
4.3 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Hampton Inn & Suites Columbia/Southeast-Ft. Jackson in Columbia, you'll be in the business district, within a 10-minute drive of Fort Jackson and University of South Carolina. This hotel is 5 mi (8 km) from South Carolina State Fairgrounds and 5.7 mi (9.2 km) from Benedict College.
A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Columbia VA Health System - 1.4 km / 0.9 mi William Jennings Bryan Dorn Veterans Affairs Medical Center - 2.1 km / 1.3 mi Fort Jackson - 6.7 km / 4.1 mi University of South Carolina - 7.3 km / 4.6 mi South Carolina State Fairgrounds - 8 km / 5 mi Good Samaritan-Waverly Hospital - 8.2 km / 5.1 mi McKissick Museum - 8.4 km / 5.2 mi Allen University - 8.5 km / 5.3 mi Columbia Urban League - 8.8 km / 5.5 mi Ponder Fine Arts Gallery - 8.9 km / 5.5 mi Wilson House - 9.1 km / 5.7 mi Benedict College - 9.2 km / 5.7 mi Township Auditorium - 9.2 km / 5.7 mi Charlie W. Johnson Stadium - 9.2 km / 5.7 mi African American History Monument - 9.3 km / 5.8 mi
The preferred airport for Hampton Inn & Suites Columbia/Southeast-Ft. Jackson is Columbia Metropolitan Airport (CAE) - 23.1 km / 14.3 mi
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Number of meeting rooms - 1
Wheelchair-accessible path to elevator
Swimming pool
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Wheelchair-accessible pool
Designated smoking areas
Braille or raised signage
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
24-hour fitness facilities
Free continental breakfast
Number of buildings/towers - 1
Year Built - 2012
Total number of rooms - 100
Number of floors - 6
Professional property host/manager
LGBTQ friendly
Off-street parking
Luggage storage
Free breakfast
Express check-out
Firepit
Business center
24-hour front desk
Daily
Wheelchair-accessible meeting spaces/business center
Barbecue grill(s)
Safe-deposit box at front desk
Coffee/tea in common areas
Designated smoking areas (fines apply)
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Wheelchair accessible path of travel
Conference space size (feet) - 940
24-hour business center
Airport & Shuttle Information
Columbia Metropolitan Airport - 14 miCharlotte Douglas Airport - 86.4 mi
Local Shuttle Info: City Bus - Central Midlands Regional Transit Authority.
Breakfast Information
Hot breakfast that includes 2 make your own waffle stations, 2 hot items, fresh fruit, juice, cereal, pastries, and milk.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
No pets allowed.
Internet / WiFI
Wi-Fi is complimentary and available in all guest rooms and public areas. Wi-Fi speed can be upgraded to premium for $5 more.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 6 AM to 10 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Hampton Inn
All US locations offer coffee & tea in the lobby at no cost
Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
Offer 'On the Run' breakfast bags during the week if you're in a hurry
Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.
