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Homewood Suites by Hilton Dallas Downtown Tx

1025 Elm St, Dallas, TX 75202 US near Exit 428e on I-35 (~0.6mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Dallas World Aquarium
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Very Good
4.5/5

Based on 1105 guest reviews

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  • Free grocery shopping service
  • Free full breakfast
  • Free WiFi
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Fitness facilities
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07/03/2022 - 07/04/2022
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Homewood Suites by Hilton Dallas Downtown Tx

Below are the verified reviews from guests that we have booked recently:
"Business Trip"
Overall Score2.0/ 5
We arrived at the hotel the front staff informed us that the A/C was out until Wednesday when in fact it was un operational for the entire week. The check in staff was rude and did not communicate very well. As we check in the room we noticed the sheets were stained and the mattress it self, there was also chipped paint and loose knobs, our floor had a strong odor of marijuana. The breakfast and coffee was basic and terrible, compared to the embassy suites there breakfast was amazing. The stay here was very disappointing, the surround hotels had back up generators and external A/C units.
(Individual traveler, booked 1 room), from US flag
28-Feb-2021 Verified Review, stayed from Mon Feb 22 to Sat Feb 27 2021 at a $120.99 average nightly rate.
"A/C was broken, beds were stained."
Overall Score1.0/ 5
As we checked in they informed us the A/C was broken and will be fixed, the A/C was never fixed. The bed sheets were stained, the bed it self was extremely stained. Paint in the room was peeling. Breakfast was terrible and coffee. Do your best to avoid staying at this location, it has poor customer service and everything at the moment is closed.
(Individual traveler, booked 1 room), from US flag
26-Feb-2021 Verified Review, stayed from Mon Feb 22 to Sat Feb 27 2021 at a $120.99 average nightly rate.
"Good Experience"
Overall Score4.0/ 5
The staff was very friendly and helpful. I enjoyed the stay. The rooms were very spacious and comfortable. I would stay again!
(Individual traveler, booked 1 room), from US flag
26-Aug-2020 Verified Review, stayed from Thu Aug 20 to Mon Aug 24 2020 at a $98.18 average nightly rate.
"Great choice for tournament at convention center."
Overall Score5.0/ 5
What at difference from the property just across the street! Spacious rooms, activity center, hot breakfast and happy hour plus light dinner included! We were soo glad we changed hotels for our five days in Dallas for an event at the convention center. Easy walk to convention center and restaurants. Cheerful and helpful staff.
(Individual traveler, booked 1 room), from US flag
07-Jul-2019 Verified Review, stayed from Tue Jul 02 to Fri Jul 05 2019 at a $175.00 average nightly rate.
"Great Choice"
Overall Score5.0/ 5
Clean, bright, friendly, nice perks.
(Individual traveler, booked 1 room), from US flag
05-Jul-2019 Verified Review, stayed from Tue Jul 02 to Fri Jul 05 2019 at a $174.44 average nightly rate.
"Disappointing "
Overall Score1.0/ 5
I love staying at Homewood Suites, particularly the one in Dallas. However, when I learned today that "your reservation desk" is actually outsourced to someone and they have my credit card information, I was shocked and disappointed. I've told others that stay at the Dallas Homewood Suites to be careful. The Homewood front desk told me that "I had to settle up with Expedia since I made my reservations through them." At a minimum, please make your guests aware that when they are transferred to "your reservation desk" that they'll be sharing they're credit card information with Expedia or some other company for which may be otherwise unaware.
(Individual traveler, booked 1 room), from US flag
03-Mar-2015 Verified Review
"Poor management"
Overall Score1.0/ 5
We booked our room in January 2014. We arrived at 4pm and we were told to contact your service because the hotel was overbooked. Hilton initially (45 minutes) refused to accept responsibility until we got your service on the phone. Your service made it clear that Hilton was responsible to secure us a room at another hotel. At that point, the manager came out and secured us another room at another Hilton in the area. Hilton was aware of the overbooking and did nothing ahead of time to address the problem.
(Individual traveler, booked 1 room), from US flag
27-Mar-2014 Verified Review, stayed from Wed Mar 26 to Thu Mar 27 2014 at a $194.65 average nightly rate.
"Poor management"
Overall Score1.0/ 5
We booked our room in Jan. 2014. We arrived at 4pm and we're told to contact Expedia b/c the hotel was overbooked. Hilton initial (45 minutes) refused to accept responsibility until we got Expedia on the phone. Expedia made it clear that Hilton was responsible to secure us a room at another hotel. At that point, the manager came out and secured us another room at another HILTON in the area. Hilton was aware of the overbooking and did nothing ahead of time to address the problem.
(Individual traveler, booked 1 room), from US flag
27-Mar-2014 Verified Review, stayed from Wed Mar 26 to Thu Mar 27 2014 at a $194.65 average nightly rate.

Summary of Verified Reviews

Rated 83/100 based on reviews from all travelers.

Good city hotel. Close to restaurants and bars with nearby parking areas.

Location

78/100
262 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Service

74/100
356 reviews

Service is professional and friendly. Reception and housekeeping are average, but management is not great. Valet service is ok. Recreation staff is nice. Great hotel security. Booking process is sufficient.

Breakfast

73/100
138 reviews

Great and affordable breakfast.

Room

67/100
415 reviews

Standard rooms, although beds, A/C and maintenance are substandard. Poorly cleaned, older rooms with subpar TVs and furniture. Spacious rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower was ok. Kitchenettes and minibars are as expected.

Cleanliness

47/100
219 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Value

44/100
100 reviews

Value for money could be better. Fair breakfast prices.

WiFi

16/100
9 reviews

Wifi quality could be improved.

Rated 78/100 based on reviews from families.

Fair breakfast prices. Good outdoor sports facilities.

Location

80/100
62 reviews

Great location. Pricey, inconvenient parking.

Service

75/100
69 reviews

Friendly service, and reception was okay. Valet service is ok.

Breakfast

75/100
46 reviews

Great and affordable breakfast.

Room

61/100
93 reviews

Big enough rooms with awesome views. Inadequately cleaned and maintained rooms and bathrooms. Old furniture, uncomfortable beds, and no air conditioning.

Comfort

60/100
50 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Value

43/100
28 reviews

Value for money could be better. Fair breakfast prices.

Cleanliness

42/100
48 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Pool

34/100
14 reviews

Pool should be renewed.

Rated 81/100 based on reviews from couples.

Wonderful sightseeing.

Location

77/100
38 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

74/100
23 reviews

Tasty breakfast.

Service

74/100
35 reviews

Friendly service, and reception was okay.

Room

67/100
55 reviews

Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard. Rooms could use some maintenance and updating with subpar furniture and beds.

Comfort

62/100
30 reviews

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

Cleanliness

49/100
28 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Value

42/100
6 reviews

Value for money could be better.

Rated 75/100 based on reviews from business travelers.

Spacious rooms. Fantastic service.

Location

78/100
9 reviews

Great location.

Breakfast

75/100
5 reviews

Tasty breakfast.

Service

70/100
16 reviews

Service staff are great but the reception is lacking.

Comfort

60/100
10 reviews

Rooms are big and moderately comfortable.

Room

59/100
17 reviews

Big, decent rooms.

Cleanliness

50/100
12 reviews

Quite clean.

Rated 79/100 based on reviews from solo travelers.

Great location. Friendly service.

Location

76/100
10 reviews

Great location.

Service

73/100
8 reviews

Fantastic service.

Comfort

63/100
5 reviews

Comfortable.

Room

61/100
9 reviews

Room is all right.

Rated 73/100 based on reviews from all travelers.

Good city hotel. Close to restaurants and bars with nearby parking areas.

Location

77/100
235 reviews

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

Breakfast

74/100
123 reviews

Great and affordable breakfast.

Service

73/100
330 reviews

Friendly service, but poorly rated management. Decent reception and housekeeping. Valet service is ok. Recreation staff is nice. Great hotel security. Booking process is sufficient.

Room

66/100
385 reviews

Standard rooms, although beds, A/C and maintenance are substandard. Poorly cleaned, older rooms with subpar TVs and furniture. Spacious rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower was ok. Kitchenettes and minibars are as expected.

Cleanliness

47/100
203 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Value

44/100
94 reviews

Value for money could be better. Fair breakfast prices.

WiFi

5/100
6 reviews

Wifi quality could be improved.

Rated 73/100 based on reviews from families.

Fair breakfast prices. Good restaurants & bars in the area.

Location

79/100
53 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

76/100
42 reviews

Great and affordable breakfast.

Service

74/100
61 reviews

Friendly service, and reception was okay. Valet service is ok.

Comfort

61/100
44 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Room

61/100
85 reviews

Big enough rooms with awesome views. Inadequately cleaned and maintained rooms and bathrooms. Old furniture, uncomfortable beds, and no air conditioning.

Value

43/100
26 reviews

Value for money could be better. Fair breakfast prices.

Cleanliness

42/100
42 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Pool

34/100
14 reviews

Pool should be renewed.

Rated 75/100 based on reviews from couples.

Wonderful sightseeing.

Location

75/100
34 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

73/100
21 reviews

Tasty breakfast.

Service

73/100
34 reviews

Friendly service, and reception was okay.

Room

63/100
51 reviews

Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard. Rooms could use some maintenance and updating with subpar furniture and beds.

Comfort

60/100
28 reviews

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

Cleanliness

48/100
27 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Value

42/100
6 reviews

Value for money could be better.

Rated 67/100 based on reviews from business travelers.

Spacious rooms.

Location

78/100
8 reviews

Great location.

Breakfast

75/100
5 reviews

Tasty breakfast.

Service

70/100
16 reviews

Service is welcoming but the reception is subpar.

Comfort

60/100
8 reviews

Comfortable.

Room

58/100
15 reviews

Rooms are acceptable but need cleaning.

Cleanliness

50/100
11 reviews

Rooms could be cleaner.

Rated 79/100 based on reviews from solo travelers.

Great location. Friendly service.

Location

75/100
7 reviews

Great location.

Service

71/100
6 reviews

Fantastic service.

Room

59/100
5 reviews

Room is all right.

Rated 78/100 based on reviews from all travelers.

Good city hotel. Close to restaurants and bars with nearby parking areas.

Location

82/100
22 reviews

Great location.

Service

77/100
22 reviews

Friendly service, and reception was okay.

Breakfast

68/100
11 reviews

Breakfast is average.

Room

66/100
22 reviews

Rooms spacious but untidy.

Comfort

63/100
13 reviews

Rooms are big and moderately comfortable.

Cleanliness

50/100
14 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 76/100 based on reviews from families.

Fantastic service. Great location.

Location

79/100
9 reviews

Great location.

Service

77/100
8 reviews

Fantastic service.

Room

58/100
6 reviews

Room is all right.

Cleanliness

48/100
5 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

A stay at Homewood Suites by Hilton Dallas Downtown, TX places you in the heart of Dallas, within a 10-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. This hotel is 0.7 mi (1.2 km) from Reunion Tower and 0.3 mi (0.6 km) from Sixth Floor Museum.

A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Renaissance Tower - 0.1 km / 0.1 mi
Bank of America Plaza - 0.2 km / 0.2 mi
Dallas World Aquarium - 0.4 km / 0.3 mi
John F. Kennedy Memorial - 0.5 km / 0.3 mi
Pioneer Plaza - 0.5 km / 0.3 mi
Sixth Floor Museum - 0.6 km / 0.3 mi
Dealey Plaza - 0.7 km / 0.4 mi
Majestic Theater - 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center - 0.7 km / 0.4 mi
Dallas Museum of Art - 0.9 km / 0.5 mi
Dallas City Hall - 0.9 km / 0.6 mi
Perot Museum of Nature and Science - 1 km / 0.6 mi
House of Blues Dallas - 1 km / 0.6 mi
Nasher Sculpture Center - 1.1 km / 0.7 mi
Klyde Warren Park - 1.1 km / 0.7 mi

The nearest airports are:
Dallas-Fort Worth Intl. Airport (DFW) - 31.7 km / 19.7 mi
Love Field Airport (DAL) - 11.6 km / 7.2 mi

The preferred airport for Homewood Suites by Hilton Dallas Downtown, TX is Dallas-Fort Worth Intl. Airport (DFW).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Free full breakfast
  • Covered parking
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 1918
  • Total number of rooms - 130
  • Number of floors - 10
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Free breakfast
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • ATM/banking

Airport & Shuttle Information

Love Field 7 miles, DFW Int'l. Airport 17 miles

Local Shuttle Info: Complimentary Shuttle within 3 miles of the hotel that runs 7 days a week from 7am until 7pm.

Breakfast Information

Compliementary buffet style breakfast served daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Only dogs and cats are allowed

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets are not allowed

Parking Info

Valet parking only. $30 a night plus tax for overnight guests with in and out privileges. If any guests have guests that need to park for a few hours we can offer a discounted rate of $14 plus tax.

Internet / WiFI

Complimentary Wi-Fi throughout the entire hotel.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • 2.525 percent destination fee will be charged

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Homewood Suites By Hilton

  • Ideal for extended stays with full equipped kitchens, including utensils and dishes
  • Free hot breakfast buffet
  • Evening Dinner and Drinks provided Mon-Thurs
  • Free Wi-Fi service
  • Comfortable sleeper sofas in all guest rooms
  • 24 hour pantry offering snacks and drinks
  • Coin operated laundry services
  • Roomy one- and two-bedroom suites
  • Complimentary grocery shopping service
  • Workout room, sports court, swimming pool, and grilling areas

The Homewood Suites By Hilton highlights above are subject to change without notice.

Group vs. Individual Rates at Homewood Suites by Hilton Dallas Downtown, TX

Rate fluctuations of Homewood Suites by Hilton Dallas Downtown, TX

The graph above is trends of room rates for both our group prices and the lowest online individual prices our system could find at the time the group bid was submitted. The best group discount displayed is 18.0% in the month of March 2020 and the highest average individual rate is $249 in the month of January 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Homewood Suites by Hilton Dallas Downtown, TX in a month when rates are lower.

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