Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Homewood Suites by Hilton Dallas Downtown Tx
Below are the verified reviews from guests that we have booked recently:
"Business Trip"
Overall Score2.0/5
We arrived at the hotel the front staff informed us that the A/C was out until Wednesday when in fact it was un operational for the entire week. The check in staff was rude and did not communicate very well. As we check in the room we noticed the sheets were stained and the mattress it self, there was also chipped paint and loose knobs, our floor had a strong odor of marijuana. The breakfast and coffee was basic and terrible, compared to the embassy suites there breakfast was amazing. The stay here was very disappointing, the surround hotels had back up generators and external A/C units.
Valente D. (Individual traveler, booked 1 room), from
28-Feb-2021 Verified Review, stayed from Mon Feb 22 to Sat Feb 27 2021 at a $120.99 average nightly rate.
"A/C was broken, beds were stained."
Overall Score1.0/5
As we checked in they informed us the A/C was broken and will be fixed, the A/C was never fixed. The bed sheets were stained, the bed it self was extremely stained. Paint in the room was peeling. Breakfast was terrible and coffee. Do your best to avoid staying at this location, it has poor customer service and everything at the moment is closed.
Valente D. (Individual traveler, booked 1 room), from
26-Feb-2021 Verified Review, stayed from Mon Feb 22 to Sat Feb 27 2021 at a $120.99 average nightly rate.
"Good Experience"
Overall Score4.0/5
The staff was very friendly and helpful. I enjoyed the stay. The rooms were very spacious and comfortable. I would stay again!
Gina B. (Individual traveler, booked 1 room), from
26-Aug-2020 Verified Review, stayed from Thu Aug 20 to Mon Aug 24 2020 at a $98.18 average nightly rate.
"Great choice for tournament at convention center."
Overall Score5.0/5
What at difference from the property just across the street! Spacious rooms, activity center, hot breakfast and happy hour plus light dinner included! We were soo glad we changed hotels for our five days in Dallas for an event at the convention center. Easy walk to convention center and restaurants. Cheerful and helpful staff.
Robin R. (Individual traveler, booked 1 room), from
07-Jul-2019 Verified Review, stayed from Tue Jul 02 to Fri Jul 05 2019 at a $175.00 average nightly rate.
"Great Choice"
Overall Score5.0/5
Clean, bright, friendly, nice perks.
Jenise M. (Individual traveler, booked 1 room), from
05-Jul-2019 Verified Review, stayed from Tue Jul 02 to Fri Jul 05 2019 at a $174.44 average nightly rate.
"Disappointing "
Overall Score1.0/5
I love staying at Homewood Suites, particularly the one in Dallas. However, when I learned today that "your reservation desk" is actually outsourced to someone and they have my credit card information, I was shocked and disappointed. I've told others that stay at the Dallas Homewood Suites to be careful. The Homewood front desk told me that "I had to settle up with Expedia since I made my reservations through them." At a minimum, please make your guests aware that when they are transferred to "your reservation desk" that they'll be sharing they're credit card information with Expedia or some other company for which may be otherwise unaware.
Trent C. (Individual traveler, booked 1 room), from
03-Mar-2015 Verified Review
"Poor management"
Overall Score1.0/5
We booked our room in January 2014. We arrived at 4pm and we were told to contact your service because the hotel was overbooked. Hilton initially (45 minutes) refused to accept responsibility until we got your service on the phone. Your service made it clear that Hilton was responsible to secure us a room at another hotel. At that point, the manager came out and secured us another room at another Hilton in the area. Hilton was aware of the overbooking and did nothing ahead of time to address the problem.
Melanie D. (Individual traveler, booked 1 room), from
27-Mar-2014 Verified Review, stayed from Wed Mar 26 to Thu Mar 27 2014 at a $194.65 average nightly rate.
"Poor management"
Overall Score1.0/5
We booked our room in Jan. 2014. We arrived at 4pm and we're told to contact Expedia b/c the hotel was overbooked. Hilton initial (45 minutes) refused to accept responsibility until we got Expedia on the phone. Expedia made it clear that Hilton was responsible to secure us a room at another hotel. At that point, the manager came out and secured us another room at another HILTON in the area. Hilton was aware of the overbooking and did nothing ahead of time to address the problem.
Melanie D. (Individual traveler, booked 1 room), from
27-Mar-2014 Verified Review, stayed from Wed Mar 26 to Thu Mar 27 2014 at a $194.65 average nightly rate.
Summary of Verified Reviews
83
Very Good
Summary of 1,400 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Good city hotel. Close to restaurants and bars with nearby parking areas.
Location
78/100
262 reviews
Great location. Pricey, inconvenient parking.Near city centre with great sightseeing and nearby restaurants.
Service
74/100
356 reviews
Service is professional and friendly.Reception and housekeeping are average, but management is not great.Valet service is ok. Recreation staff is nice. Great hotel security.Booking process is sufficient.
Breakfast
73/100
138 reviews
Great and affordable breakfast.
Room
67/100
415 reviews
Standard rooms, although beds, A/C and maintenance are substandard.Poorly cleaned, older rooms with subpar TVs and furniture.Spacious rooms with excellent views.Small rooms and poorly cleaned bathrooms. Shower was ok.Kitchenettes and minibars are as expected.
Cleanliness
47/100
219 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Value
44/100
100 reviews
Value for money could be better. Fair breakfast prices.
WiFi
16/100
9 reviews
Wifi quality could be improved.
Rated 78/100 based on reviews from families.
Fair breakfast prices. Good outdoor sports facilities.
Location
80/100
62 reviews
Great location. Pricey, inconvenient parking.
Service
75/100
69 reviews
Friendly service, and reception was okay. Valet service is ok.
Breakfast
75/100
46 reviews
Great and affordable breakfast.
Room
61/100
93 reviews
Big enough rooms with awesome views.Inadequately cleaned and maintained rooms and bathrooms.Old furniture, uncomfortable beds, and no air conditioning.
Comfort
60/100
50 reviews
Rooms are big and moderately comfortable.Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.
Value
43/100
28 reviews
Value for money could be better. Fair breakfast prices.
Cleanliness
42/100
48 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Pool
34/100
14 reviews
Pool should be renewed.
Rated 81/100 based on reviews from couples.
Wonderful sightseeing.
Location
77/100
38 reviews
Well-located, although unfortunately the parking isn't easy.
Breakfast
74/100
23 reviews
Tasty breakfast.
Service
74/100
35 reviews
Friendly service, and reception was okay.
Room
67/100
55 reviews
Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard.Rooms could use some maintenance and updating with subpar furniture and beds.
Comfort
62/100
30 reviews
Overall comfort is OK and rooms are large, yet with problems with noise and beds.
Cleanliness
49/100
28 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Value
42/100
6 reviews
Value for money could be better.
Rated 75/100 based on reviews from business travelers.
Spacious rooms. Fantastic service.
Location
78/100
9 reviews
Great location.
Breakfast
75/100
5 reviews
Tasty breakfast.
Service
70/100
16 reviews
Service staff are great but the reception is lacking.
Comfort
60/100
10 reviews
Rooms are big and moderately comfortable.
Room
59/100
17 reviews
Big, decent rooms.
Cleanliness
50/100
12 reviews
Quite clean.
Rated 79/100 based on reviews from solo travelers.
Great location. Friendly service.
Location
76/100
10 reviews
Great location.
Service
73/100
8 reviews
Fantastic service.
Comfort
63/100
5 reviews
Comfortable.
Room
61/100
9 reviews
Room is all right.
Rated 73/100 based on reviews from all travelers.
Good city hotel. Close to restaurants and bars with nearby parking areas.
Location
77/100
235 reviews
Great location. Pricey, inconvenient parking.Central location with great sightseeing, dining out and shopping.
Breakfast
74/100
123 reviews
Great and affordable breakfast.
Service
73/100
330 reviews
Friendly service, but poorly rated management.Decent reception and housekeeping. Valet service is ok.Recreation staff is nice. Great hotel security.Booking process is sufficient.
Room
66/100
385 reviews
Standard rooms, although beds, A/C and maintenance are substandard.Poorly cleaned, older rooms with subpar TVs and furniture.Spacious rooms with excellent views.Small rooms and poorly cleaned bathrooms. Shower was ok.Kitchenettes and minibars are as expected.
Cleanliness
47/100
203 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Value
44/100
94 reviews
Value for money could be better. Fair breakfast prices.
WiFi
5/100
6 reviews
Wifi quality could be improved.
Rated 73/100 based on reviews from families.
Fair breakfast prices. Good restaurants & bars in the area.
Location
79/100
53 reviews
Well-located, although unfortunately the parking isn't easy.
Breakfast
76/100
42 reviews
Great and affordable breakfast.
Service
74/100
61 reviews
Friendly service, and reception was okay. Valet service is ok.
Comfort
61/100
44 reviews
Rooms are big and moderately comfortable.Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.
Room
61/100
85 reviews
Big enough rooms with awesome views.Inadequately cleaned and maintained rooms and bathrooms.Old furniture, uncomfortable beds, and no air conditioning.
Value
43/100
26 reviews
Value for money could be better. Fair breakfast prices.
Cleanliness
42/100
42 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Pool
34/100
14 reviews
Pool should be renewed.
Rated 75/100 based on reviews from couples.
Wonderful sightseeing.
Location
75/100
34 reviews
Well-located, although unfortunately the parking isn't easy.
Breakfast
73/100
21 reviews
Tasty breakfast.
Service
73/100
34 reviews
Friendly service, and reception was okay.
Room
63/100
51 reviews
Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard.Rooms could use some maintenance and updating with subpar furniture and beds.
Comfort
60/100
28 reviews
Overall comfort is OK and rooms are large, yet with problems with noise and beds.
Cleanliness
48/100
27 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Value
42/100
6 reviews
Value for money could be better.
Rated 67/100 based on reviews from business travelers.
Spacious rooms.
Location
78/100
8 reviews
Great location.
Breakfast
75/100
5 reviews
Tasty breakfast.
Service
70/100
16 reviews
Service is welcoming but the reception is subpar.
Comfort
60/100
8 reviews
Comfortable.
Room
58/100
15 reviews
Rooms are acceptable but need cleaning.
Cleanliness
50/100
11 reviews
Rooms could be cleaner.
Rated 79/100 based on reviews from solo travelers.
Great location. Friendly service.
Location
75/100
7 reviews
Great location.
Service
71/100
6 reviews
Fantastic service.
Room
59/100
5 reviews
Room is all right.
Rated 78/100 based on reviews from all travelers.
Good city hotel. Close to restaurants and bars with nearby parking areas.
Location
82/100
22 reviews
Great location.
Service
77/100
22 reviews
Friendly service, and reception was okay.
Breakfast
68/100
11 reviews
Breakfast is average.
Room
66/100
22 reviews
Rooms spacious but untidy.
Comfort
63/100
13 reviews
Rooms are big and moderately comfortable.
Cleanliness
50/100
14 reviews
Buildings are reasonably clean, but less well kept up rooms.
Rated 76/100 based on reviews from families.
Fantastic service. Great location.
Location
79/100
9 reviews
Great location.
Service
77/100
8 reviews
Fantastic service.
Room
58/100
6 reviews
Room is all right.
Cleanliness
48/100
5 reviews
Could use a good cleaning.
Customer Reviews of Homewood Suites by Hilton Dallas Downtown Tx
4.3 of 5Overall
3.8 of 5Amenities
4.5 of 5Location
4.4 of 5Cleanliness
4.5 of 5Comfort
4.4 of 5Condition
4.2 of 5Neighborhood
4.4 of 5Service
4.6 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Homewood Suites by Hilton Dallas Downtown, TX places you in the heart of Dallas, within a 10-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. This hotel is 0.7 mi (1.2 km) from Reunion Tower and 0.3 mi (0.6 km) from Sixth Floor Museum.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Renaissance Tower - 0.1 km / 0.1 mi Bank of America Plaza - 0.2 km / 0.2 mi Dallas World Aquarium - 0.4 km / 0.3 mi John F. Kennedy Memorial - 0.5 km / 0.3 mi Pioneer Plaza - 0.5 km / 0.3 mi Sixth Floor Museum - 0.6 km / 0.3 mi Dealey Plaza - 0.7 km / 0.4 mi Majestic Theater - 0.7 km / 0.4 mi Kay Bailey Hutchison Convention Center - 0.7 km / 0.4 mi Dallas Museum of Art - 0.9 km / 0.5 mi Dallas City Hall - 0.9 km / 0.6 mi Perot Museum of Nature and Science - 1 km / 0.6 mi House of Blues Dallas - 1 km / 0.6 mi Nasher Sculpture Center - 1.1 km / 0.7 mi Klyde Warren Park - 1.1 km / 0.7 mi
The nearest airports are: Dallas-Fort Worth Intl. Airport (DFW) - 31.7 km / 19.7 mi Love Field Airport (DAL) - 11.6 km / 7.2 mi
The preferred airport for Homewood Suites by Hilton Dallas Downtown, TX is Dallas-Fort Worth Intl. Airport (DFW).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.
Amenities / Features
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Free grocery shopping service
Free full breakfast
Covered parking
Number of meeting rooms - 1
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Luggage storage
Number of buildings/towers - 1
Year Built - 1918
Total number of rooms - 130
Number of floors - 10
Professional property host/manager
LGBTQ friendly
No rollaway/extra beds available
Free breakfast
Multilingual staff
Business center
24-hour front desk
Daily
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Conference space
Valet parking (surcharge)
Computer station
ATM/banking
Airport & Shuttle Information
Love Field 7 miles, DFW Int'l. Airport 17 miles
Local Shuttle Info: Complimentary Shuttle within 3 miles of the hotel that runs 7 days a week from 7am until 7pm.
Breakfast Information
Compliementary buffet style breakfast served daily.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Only dogs and cats are allowed
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets are not allowed
Parking Info
Valet parking only. $30 a night plus tax for overnight guests with in and out privileges. If any guests have guests that need to park for a few hours we can offer a discounted rate of $14 plus tax.
Internet / WiFI
Complimentary Wi-Fi throughout the entire hotel.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Covered valet parking fee: USD 30 per night (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
2.525 percent destination fee will be charged
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Homewood Suites By Hilton
Ideal for extended stays with full equipped kitchens, including utensils and dishes
Free hot breakfast buffet
Evening Dinner and Drinks provided Mon-Thurs
Free Wi-Fi service
Comfortable sleeper sofas in all guest rooms
24 hour pantry offering snacks and drinks
Coin operated laundry services
Roomy one- and two-bedroom suites
Complimentary grocery shopping service
Workout room, sports court, swimming pool, and grilling areas
The Homewood Suites By Hilton highlights above are subject to change without notice.
Group vs. Individual Rates at Homewood Suites by Hilton Dallas Downtown, TX
The graph above is trends of room rates for both our group prices and the lowest online individual prices our system could find at the time the group bid was submitted. The best group discount displayed is 18.0% in the month of March 2020 and the highest average individual rate is $249 in the month of January 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Homewood Suites by Hilton Dallas Downtown, TX in a month when rates are lower.
