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Hilton Garden Inn Charleston Waterfront / Downtown

45 Lockwood Drive, Charleston, SC 29401 US near Exit 221 on I-26 (~1.4mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Medical University of South Carolina
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Very Good
4.0/5

Based on 1093 guest reviews

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  • Pool umbrellas
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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01/25/2022 - 01/26/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Garden Inn Charleston Waterfront / Downtown

Below are the verified reviews from guests that we have booked recently:
"Engineering design flaws."
Overall Score3.0/ 5
1. Hanger closet horizonal bar too close to supporting wooden structure to easily receive hangers. 2. Room entrance door not easily held open during entry/exit. 3. Bathroom commode tissue paper in awkward position to use easily. Other: Room incompletely supplied with toiletries; ie.: lotion Next: We enjoyed our stay and the help (individuals) was out standing. We commend each of them. Keith and Brenda Hoy, Spartanburg, SC.
(Individual traveler, booked 1 room), from US flag
17-Nov-2021 Verified Review, stayed from Fri Nov 12 to Mon Nov 15 2021 at a $389.60 average nightly rate.
"You're rates were high. We were there for a family member having surgery and wanted to be close to t"
Overall Score3.0/ 5
The room was acceptable but certainly not 268. per person, plus TAX.
(Individual traveler, booked 1 room), from US flag
22-Oct-2021 Verified Review, stayed from Mon Oct 18 to Wed Oct 20 2021 at a $298.99 average nightly rate.
"Very Accommodating"
Overall Score5.0/ 5
The staff were very friendly and accommodating, I enjoyed my stay, the hotel was Very clean, quiet and I like it when they serve breakfast and dinner. It was very convenient for us especially when we didn’t have cars to go around.
(Individual traveler, booked 1 room), from US flag
19-Aug-2020 Verified Review, stayed from Fri Aug 14 to Mon Aug 17 2020 at a $178.99 average nightly rate.
"Interesting"
Overall Score4.0/ 5
My husband and I stayed for our anniversary. Everyone was super nice. We were under the impression of complementary breakfast until we had to pay $13 each for breakfast at the lobby. Super confused and didn’t appreciate having to pay for breakfast.
(Individual traveler, booked 1 room), from US flag
05-Aug-2020 Verified Review, stayed from Sat Aug 01 to Mon Aug 03 2020 at a $198.99 average nightly rate.
"Excellent Stay"
Overall Score5.0/ 5
When we had an initial concern with our room (location next to elevator) the manager on duty was able to find us another room at the same price without any hassle.
(Individual traveler, booked 1 room), from US flag
29-Jan-2020 Verified Review, stayed from Fri Jan 24 to Sun Jan 26 2020 at a $123.07 average nightly rate.
"No Television"
Overall Score4.0/ 5
We did not have a working television for our stay. When the line through the middle finally became half of the screen we called maintenance. Half of the screen then became a blank screen. Two visits from maintenance and no resolution. We just watched TV on our phones. When we checked out the clerk said because we made our reservations with expedia she couldnt refund any money. I think that was unfair. Otherwise the hotel is very nice. We just had terrible luck with a bad tv.
(Individual traveler, booked 1 room), from US flag
28-Jan-2020 Verified Review, stayed from Fri Jan 24 to Sun Jan 26 2020 at a $151.69 average nightly rate.

Summary of Verified Reviews

81
Very Good

Summary of 364 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good city hotel. Easily accessible by car and offers nearby parking areas."

Location

80/100
54 reviews

"Great location. Great accessibility by car with affordable parking." Great sightseeing and not far from the city centre.

Breakfast

69/100
33 reviews

"Breakfast is decent but expensive."

Service

67/100
73 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Bar

64/100
8 reviews

"Standard bar."

Room

64/100
102 reviews

"Rooms are fairly clean, though poorly-maintained." Spacious rooms with excellent views. Balconies and beds are poor. Bathrooms are not great, but moderately clean. Shower can be a problem.

Value

56/100
24 reviews

"Fairly good value for money. High priced breakfast."

Cleanliness

56/100
54 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities."

Rated 78/100 based on reviews from families.

"Clean hotel facilities. Good accessibility by car."

Location

83/100
17 reviews

"Great location."

Breakfast

71/100
9 reviews

"Tasty breakfast."

Service

68/100
21 reviews

"Service is average, but very friendly."

Cleanliness

59/100
18 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

58/100
34 reviews

"Rooms are acceptably cleaned, but the beds are subpar. Great view."

Value

52/100
5 reviews

"Fairly good value for money."

Comfort

49/100
11 reviews

"Not very comfortable, with poor beds."

Pool

44/100
7 reviews

"Pool should be renewed."

Rated 74/100 based on reviews from couples.

"Accessible parking. Spacious rooms."

Location

78/100
15 reviews

"Great location and easy parking."

Service

70/100
22 reviews

"Service is average, but very friendly."

Breakfast

67/100
11 reviews

"Breakfast is average."

Bar

60/100
5 reviews

"Standard bar."

Room

59/100
27 reviews

"Room is okay, but bathrooms are below average and beds are poor." Spacious rooms with excellent views.

Value

57/100
9 reviews

"Fairly good value for money."

Cleanliness

57/100
14 reviews

"Room cleanliness is acceptable."

Comfort

53/100
16 reviews

"Reasonably comfortable, large rooms, but disliked beds."

Rated 69/100 based on reviews from all travelers.

"Good city hotel. Easily accessible by car and offers nearby parking areas."

Location

80/100
52 reviews

"Great location. Great accessibility by car with affordable parking." Great sightseeing and not far from the city centre.

Breakfast

69/100
33 reviews

"Breakfast is decent but expensive."

Service

66/100
71 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Bar

64/100
8 reviews

"Standard bar."

Room

62/100
99 reviews

"Rooms are fairly clean, though poorly-maintained." Spacious rooms with excellent views. Balconies and beds are poor. Bathrooms are not great, but moderately clean. Shower can be a problem.

Cleanliness

56/100
54 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities."

Value

55/100
21 reviews

"Fairly good value for money. High priced breakfast."

Comfort

46/100
38 reviews

"Not very comfortable, with poor beds. Large rooms without much noise."

Rated 68/100 based on reviews from families.

"Clean hotel facilities. Good accessibility by car."

Location

83/100
17 reviews

"Great location."

Breakfast

71/100
9 reviews

"Tasty breakfast."

Service

68/100
20 reviews

"Service is average, but very friendly."

Cleanliness

59/100
18 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

58/100
33 reviews

"Rooms are acceptably cleaned, but the beds are subpar. Great view."

Value

52/100
5 reviews

"Fairly good value for money."

Comfort

49/100
10 reviews

"Not very comfortable, with poor beds."

Pool

44/100
7 reviews

"Pool should be renewed."

Rated 71/100 based on reviews from couples.

"Accessible parking. Friendly service."

Location

77/100
13 reviews

"Great location."

Service

69/100
21 reviews

"Service is average, but very friendly."

Breakfast

67/100
11 reviews

"Breakfast is average."

Bar

60/100
5 reviews

"Standard bar."

Cleanliness

57/100
14 reviews

"Room cleanliness is acceptable."

Room

56/100
25 reviews

"Rooms are somewhat clean but have fantastic views." Beds and bathrooms not up to standard.

Comfort

48/100
15 reviews

"Not very comfortable, with poor beds."

Review Semantics by TrustYou

Property Description

With a stay at Hilton Garden Inn Charleston Waterfront/Downtown, you'll be centrally located in Charleston, within a 5-minute drive of College of Charleston and Charleston City Market. This hotel is 2.3 mi (3.6 km) from Port of Charleston Cruise Terminal and 2.3 mi (3.7 km) from Waterfront Park.

Enjoy a satisfying meal at Garden Grille and Bar serving guests of Hilton Garden Inn Charleston Waterfront/Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 141 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include microwaves and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Harborage at Ashley Marina - 0.1 km / 0.1 mi
Charleston City Marina - 0.5 km / 0.3 mi
Cannon Park - 1.3 km / 0.8 mi
Medical University of South Carolina - 1.3 km / 0.8 mi
College of Charleston - 1.8 km / 1.1 mi
American Theater - 2.1 km / 1.3 mi
Marion Square - 2.2 km / 1.4 mi
The Citadel - 2.2 km / 1.4 mi
Hampton Park - 2.2 km / 1.4 mi
Music Farm - 2.2 km / 1.4 mi
Cathedral of Saint John the Baptist - 2.3 km / 1.4 mi
Charleston Music Hall - 2.3 km / 1.4 mi
Charleston Visitor Center - 2.3 km / 1.5 mi
The Governor's House Inn - 2.4 km / 1.5 mi
Unitarian Church - 2.4 km / 1.5 mi

The preferred airport for Hilton Garden Inn Charleston Waterfront/Downtown is Charleston Intl. Airport (CHS) - 18.8 km / 11.7 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Express check-in
  • Pool umbrellas
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 1
  • Marina on site
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Year Built - 2014
  • Total number of rooms - 141
  • Number of floors - 4
  • Professional property host/manager
  • Wedding services
  • Accessible bathroom
  • Fireplace in lobby
  • Rooftop terrace
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • 24-hour business center

Airport & Shuttle Information

Charleston International Airport--12 milesCharleston Executive Airport--12 miles

Local Shuttle Info: Shuttle Service is not available.

Breakfast Information

Our full-service, fresh-made, cooked-to-order breakfast is priced at $14.95+tax per person.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Internet / WiFI

Complimentary wi-fi in lobby/restaurant and meeting/event spaces.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Hilton Garden Inn

  • Spacious meeting rooms with onsite catering services and audiovisual equipment available
  • 24 Hour Business Center and Free Wi-Fi
  • Plus Hypoallergenic Pillows
  • Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
  • Onsite Dining with Lunch and Dinner offered in most locations
  • Full Cooked-to-Order Breakfast

The Hilton Garden Inn highlights above are subject to change without notice.

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