2.5 Star Property Near Shea's Performing Arts Center
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"It was clean."
Overall Score3.0/5
The room was nice but it cost too.
Tiffany J. (Individual traveler, booked 1 room), from
22-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sat Feb 20 2021 at a $130.99 average nightly rate.
"Great bang for your buck. Clean and updated."
Overall Score4.0/5
You never know what you’re going to get when you book a hotel in a ‘downtown area’ of a city. My experience began when I pulled into the parking lot and it was partially under construction. I thought I would regret booking my stay, but from the moment I opened the door to the lobby my mindset changed. The lobby was cleverly clean and the staff was pleasant and helpful. I arrived approximately an hour before the suggested check in time and my room was not yet ready. The staff member suggested a couple of options for lunch in the area and I took her suggestion. When I returned from lunch my room was ready. I went to my room and was more than pleased when I opened the door. I could tell my room had recently been updated with new furnishings and a walk in shower. All of the toiletries provided were great smelling (I just had to ask for more!). I was pleasantly surprised that the room had a microwave and mini fridge as not all hotels have these luxuries anymore. Another great surprise was that the room had its own Keurig and Kcups! There were only a few downsides to my stay, if you can even call them that. I was a little bummed that there was no flavored creamer cups in the room and I had to go down to the lobby to get some, this was more of an irritation than an issue. All of the pillows were the same size and level of firmness. Because I’m petite the pillows happen to keep my head and neck in a very uncomfortable position. I like it when hotels offer options for pillows because not everyone sleeps the same. There was no “real” blanket. I’m very glad that most hotels are no longer using those creepy patterned “blankets,” but in this case I could have used it. There was a top sheet l, a very light, knitted blanket and another top sheet on that. I was very cold all night. I like when hotels have down comforters or at least another option for a beaver blanket. Other than the pillows and blanket the bed itself was very, very comfortable.
Elise W. (Individual traveler, booked 1 room), from
21-Aug-2019 Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2019 at a $150.36 average nightly rate.
"Comfortable"
Overall Score4.0/5
Our stay was very comfortable, the room was nice and clean.
Martin R. (Individual traveler, booked 1 room), from
09-Jun-2019 Verified Review, stayed from Sat Jun 08 to Sun Jun 09 2019 at a $166.34 average nightly rate.
Summary of Verified Reviews
87
Very Good
Summary of 502 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good budget hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Awesome vibe."
Service
93/100
117 reviews
"Professional, friendly service, and great reception and management."Housekeeping can be a problem.
Location
91/100
61 reviews
"Great location, near nice bars and restaurants."Parking is good and affordable.
Food
82/100
11 reviews
"Delicious food."
Vibe
81/100
26 reviews
"Awesome vibe. Friendly atmosphere. Relatively modern hotel."Fine for a budget trip. Good choice for a city trip.
Comfort
77/100
49 reviews
"Rooms and bathrooms are spacious and comfortable, with nice beds."
Room
73/100
108 reviews
"Comfy beds and impressive TV's in large, modern rooms."Room cleanliness is acceptable.Decently-clean rooms with spacious bathrooms. Shower was ok.
Breakfast
64/100
32 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
63/100
59 reviews
"Decently clean rooms and bathrooms. Clean hotel facilities."
Rated 83/100 based on reviews from couples.
"New rooms. Accessible parking."
Service
93/100
27 reviews
"Friendly service and great reception."
Location
92/100
17 reviews
"Great location and easy parking."
Value
81/100
7 reviews
"Best value for money."
Comfort
79/100
11 reviews
"Very comfortable."
Vibe
75/100
10 reviews
"Awesome vibe. Relatively modern hotel."
Room
72/100
36 reviews
"Great room. Acceptable rooms and bathrooms. Shower was ok."
Cleanliness
66/100
13 reviews
"Quite clean."
Breakfast
66/100
11 reviews
"Breakfast is average."
Amenities
42/100
9 reviews
"Hotel buildings could use some improvement."
Rated 76/100 based on reviews from families.
"Great reception. Comfortable beds."
Service
91/100
17 reviews
"Friendly service and great reception."
Location
89/100
10 reviews
"Great location."
Comfort
71/100
7 reviews
"Very comfortable."
Breakfast
58/100
5 reviews
"Breakfast is average."
Room
54/100
16 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
51/100
10 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Rated 75/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
94/100
6 reviews
"Fantastic service."
Room
63/100
5 reviews
"Room is all right."
Rated 81/100 based on reviews from all travelers.
"Very good budget hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Awesome vibe."
Service
94/100
109 reviews
"Professional, friendly service, and great reception and management."Housekeeping can be a problem.
Location
90/100
56 reviews
"Great location, near nice bars and restaurants. Average parking."Affordable parking.
Food
85/100
10 reviews
"Delicious food."
Room
71/100
100 reviews
"Nice beds and good, modern TV's in spacious rooms."Fairly clean, decent rooms.Decently-clean rooms with spacious bathrooms. Shower was ok.
Breakfast
64/100
27 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
61/100
54 reviews
"Decently clean rooms and bathrooms. Clean hotel facilities."
Rated 84/100 based on reviews from couples.
"Good restaurants & bars in the area. Fair breakfast prices."
Service
95/100
23 reviews
"Friendly service and great reception."
Location
92/100
15 reviews
"Great location and easy parking."
Value
81/100
7 reviews
"Best value for money."
Comfort
77/100
10 reviews
"Very comfortable."
Vibe
74/100
8 reviews
"Awesome vibe."
Room
70/100
32 reviews
"Decently clean rooms with okay bathrooms. Shower was ok."
Cleanliness
65/100
12 reviews
"Room cleanliness is acceptable."
Breakfast
65/100
9 reviews
"Breakfast is average."
Amenities
42/100
9 reviews
"Hotel buildings could use some improvement."
Rated 70/100 based on reviews from families.
"Comfortable beds. Great reception."
Service
91/100
15 reviews
"Friendly service and great reception."
Location
89/100
9 reviews
"Great location."
Comfort
71/100
7 reviews
"Very comfortable."
Room
53/100
15 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
51/100
9 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Rated 74/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
94/100
6 reviews
"Fantastic service."
Room
63/100
5 reviews
"Room is all right."
Customer Reviews of Best Western on the Avenue
4.1 of 5Overall
4.2 of 5Amenities
4.3 of 5Location
4.2 of 5Cleanliness
4.1 of 5Comfort
4.0 of 5Condition
4.1 of 5Neighborhood
4.4 of 5Service
3.8 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Best Western on the Avenue is centrally located in Buffalo, a 4-minute walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and 12 minutes by foot from Kleinhans Music Hall. This hotel is 1.7 mi (2.7 km) from Buffalo and Erie County Naval and Military Park and 2.5 mi (4 km) from Buffalo Museum of Science.
For your convenience, a complimentary breakfast is served daily from 7 AM to 10 AM.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site - 0.3 km / 0.2 mi Theater of Youth - 0.4 km / 0.3 mi Buffalo Niagara Medical Campus - 0.6 km / 0.4 mi University at Buffalo - Downtown Campus - 0.7 km / 0.4 mi Roswell Park Cancer Institute - 0.9 km / 0.5 mi Chippewa District - 0.9 km / 0.5 mi Buffalo General Medical Center - 0.9 km / 0.6 mi Kleinhans Music Hall - 1 km / 0.6 mi Alleyway Theatre - 1 km / 0.6 mi Shea's Performing Arts Center - 1.1 km / 0.7 mi Tralf Music Hall - 1.1 km / 0.7 mi Buffalo Visitor Center - 1.1 km / 0.7 mi Statler Tower - 1.3 km / 0.8 mi Fountain Plaza - 1.3 km / 0.8 mi Buffalo Niagara Convention Center - 1.4 km / 0.9 mi
The nearest airports are: Buffalo Niagara Intl. Airport (BUF) - 17.1 km / 10.6 mi Niagara Falls, NY (IAG-Niagara Falls Intl.) - 32.4 km / 20.1 mi
The preferred airport for Best Western on the Avenue is Buffalo Niagara Intl. Airport (BUF).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a fireplace in the lobby.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Uncovered parking
Wheelchair accessible (may have limitations)
Parking (limited spaces)
Wheelchair-accessible path to elevator
Shared microwave
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Shared refrigerator
Designated smoking areas
Well-lit path to entrance
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Roll-in shower
Number of buildings/towers - 1
Total number of rooms - 60
Number of floors - 5
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
24-hour fitness facilities
Wheelchair-accessible lounge
Luggage storage
Free breakfast
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Coffee/tea in common areas
Designated smoking areas (fines apply)
Elevator
Free self parking
Computer station
Wheelchair accessible path of travel
24-hour business center
Airport & Shuttle Information
Buffalo Niagara International Airport (BUF) 10 miles away. We do not have a shuttle, taxi fare is approximately $35.00.
Local Shuttle Info: There is a shuttle run by the airport taxi company. ITA shuttle it is $24.00 per person.
Breakfast Information
Full American Hot Breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 40
Maximum number of pets per room 2
Pet maximum weight in kg is 18
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
We allow small dogs under 40 lbs in specific rooms with 2 queen size beds. Based on Availability.
Parking Info
Free parking
Internet / WiFI
Complimentary for our guests
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 7.0 per day
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Group vs. Individual Rates at Best Western on the Avenue
The graph above is trends of room rates for both group/meeting prices and the lowest online individual prices we could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 7.8% in the month of January 2019 and the highest average individual rate is $219 in the month of May 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western on the Avenue in a month when rates are lower.
"It was quick and easy and non-binding which was great. Allowed me to reach out to the hotels I was interested in learning more about and ignore the ones that I did not think were a good fit as well as let me know who did not have availability. I'd definitely use this service again." C.V. - Clifton Park, NY
