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Best Western Pocatello Inn

1415 Bench Rd, Pocatello, ID 83201 US near Exit 71 on I-15 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Pocatello Idaho Temple
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 1002 guest reviews

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  • Pool hoist on site
  • 24-hour pool access
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Breakfast available (surcharge)
  • Smoke-free property
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11/27/2021 - 11/28/2021
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Pocatello Inn

Below are the verified reviews from guests that we have booked recently:
"Nice service, comfortable room, delicious breakfast."
Overall Score4.0/ 5
The front desk staff was courteous and accommodated our late check in and even made sure that we had a child crib in our room waiting for us. The bed was comfortable, the room was clean, the amenities were on par and the free breakfast in the morning was delicious. I will probably stay here again if I come this way.
(Individual traveler, booked 1 room), from US flag
23-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $130.99 average nightly rate.
"Great staff and clean rooms."
Overall Score5.0/ 5
The rooms was very clean, no issues with anything in the room. The hotel staff was fabulous! They went out of their way to help me resolve a lost purse issue (which was my fault). They were all friendly and great to work with. Would definitely stay here again.
(Individual traveler, booked 1 room), from US flag
20-Jul-2021 Verified Review, stayed from Fri Jul 16 to Sun Jul 18 2021 at a $195.99 average nightly rate.
"Room was good."
Overall Score1.0/ 5
Outside appearance horrible. Lights out in elevator, poor maintenance, very difficult to navigate my walker in parking lot due to so much sinking asphalt and lack of anything flat and secure. First review ever I have been disappointed.
(Individual traveler, booked 1 room), from US flag
20-May-2021 Verified Review, stayed from Mon May 17 to Tue May 18 2021 at a $131.99 average nightly rate.
"Loud"
Overall Score3.0/ 5
Our family stayed 2nights. It was the loudest place we have stayed. Teens running down the halls at 11am yelling and making noise. Reported them to the front desk twice but nothing changed. Our room wasn't the cleanest. Pool was dirty both days. I expected more for the price we paid.
(Individual traveler, booked 1 room), from US flag
11-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $118.79 average nightly rate.
"Kind employees, wrong information from booking to check in."
Overall Score3.0/ 5
We were very excited to come stay for the night, as we drove up from Salt Lake. I called and spoke with an agent who booked us a dog friendly suite with breakfast included. Upon arrival, our dog friendly room wasn’t put in our reservation so we weren’t given the suite I thought I booked and the continental breakfast was a grab and go instead. I wish we would’ve known all this at the time of booking so we could’ve adjusted our plans. We booked something and got something completely different. We were a bit disappointed.
(Individual traveler, booked 1 room), from US flag
04-Jan-2021 Verified Review, stayed from Thu Dec 31 to Fri Jan 01 2021 at a $101.99 average nightly rate.
"Poor customer service."
Overall Score1.0/ 5
I reserved two rooms for my aunt and uncle and cousin from Colorado for a funeral.We requested a handicap room and did not receive one and it was guaranteed. We did not have a walk in shower as promised and when we asked we were told it was given away. Will NEVER recommend or stay there again. I would also recommend handicap parking in front of your establishment which was not available.
(Group coordinator, booked 2 rooms), from US flag
27-Aug-2020 Verified Review, stayed from Tue Aug 25 to Thu Aug 27 2020 at a $118.99 average nightly rate.
"Nice hotel very good customer service."
Overall Score4.0/ 5
Overall I would say very good. Check in was 3pm, they didnt quite have a room ready, but accomodated us pretty quickly. Had to change rooms as the mini fridge was leaking and we had two pets with us. Overall they are setup very well for bringing pets. Staff was as mentioned very accommodating and very friendly. Would definitely stay there again and recommend it to anyone with pets to stay there.
(Individual traveler, booked 1 room), from US flag
18-Aug-2020 Verified Review, stayed from Sat Aug 15 to Sun Aug 16 2020 at a $132.99 average nightly rate.
"Pocatello pet friendly."
Overall Score3.0/ 5
Heard people walking about in the room above throughout the night. Not confident the room was cleaned related to COVID 19. Especially the shower curtain. Enjoyed the pet friendly atmosphere.
(Individual traveler, booked 1 room), from US flag
28-Jun-2020 Verified Review, stayed from Sat Jun 27 to Sun Jun 28 2020 at a $118.05 average nightly rate.
"Home the race against COVID."
Overall Score4.0/ 5
Very warm welcome. Front desk was great. Quick checkin and departure. Room was clean and tidy. Thank You.
(Individual traveler, booked 1 room), from US flag
22-Mar-2020 Verified Review, stayed from Thu Mar 19 to Fri Mar 20 2020 at a $78.49 average nightly rate.
"Review of Best Western Pocatello."
Overall Score3.0/ 5
Older, dated property. Clean, small room, helpful staff. Minimal, minimal breakfast.
(Individual traveler, booked 1 room), from US flag
02-Feb-2020 Verified Review, stayed from Thu Jan 30 to Fri Jan 31 2020 at a $89.27 average nightly rate.

Summary of Verified Reviews

81
Good

Summary of 720 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good highway hotel. Easily accessible by car and offers nearby parking areas. Great pool."

Breakfast

91/100
81 reviews

"Great and affordable breakfast."

Pool

89/100
37 reviews

"Great pool."

Wellness Area

84/100
16 reviews

"Great wellness & sports facilities."

Service

83/100
164 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Housekeeping is satisfactory.

Location

80/100
56 reviews

"Great location, near nice bars and restaurants." Good car access, but so-so parking.

Room

57/100
231 reviews

"Beds are fine, but rooms and furniture could be better-maintained." Poorly cleaned, old, tiny rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

50/100
110 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

49/100
110 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 76/100 based on reviews from families.

"Great reception. Great pool."

Breakfast

91/100
23 reviews

"Tasty breakfast."

Pool

85/100
11 reviews

"Great pool."

Service

83/100
34 reviews

"Friendly service and great reception."

Location

81/100
14 reviews

"Great location."

Room

53/100
60 reviews

"Average rooms with standard beds." Guests complain about room size, bathrooms, and maintenance.

Cleanliness

50/100
29 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Comfort

47/100
31 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 79/100 based on reviews from couples.

"Pleasant entrance area. Great wellness & sports facilities."

Breakfast

92/100
8 reviews

"Tasty breakfast."

Service

80/100
8 reviews

"Fantastic service."

Room

58/100
15 reviews

"Mostly alright rooms with OK beds, but some cleanliness issues."

Amenities

57/100
6 reviews

"Average hotel building."

Cleanliness

51/100
7 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Comfort

50/100
10 reviews

"Beds are decent and generally comfortable."

Rated 84/100 based on reviews from solo travelers.

"Friendly service. Great location."

Breakfast

92/100
5 reviews

"Tasty breakfast."

Room

52/100
9 reviews

"Room is all right."

Comfort

49/100
6 reviews

"More comfort would be nice."

Rated 73/100 based on reviews from all travelers.

"Good highway hotel. Easily accessible by car and offers nearby parking areas. Great pool."

Breakfast

90/100
80 reviews

"Great and affordable breakfast."

Pool

89/100
37 reviews

"Great pool."

Wellness Area

84/100
16 reviews

"Great wellness & sports facilities."

Service

83/100
163 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Housekeeping is satisfactory.

Location

80/100
55 reviews

"Great location, near nice bars and restaurants." Good car access, but so-so parking.

Room

57/100
231 reviews

"Beds are fine, but rooms and furniture could be better-maintained." Poorly cleaned, old, tiny rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

50/100
110 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

49/100
110 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 74/100 based on reviews from families.

"Great reception."

Breakfast

91/100
22 reviews

"Tasty breakfast."

Pool

85/100
11 reviews

"Great pool."

Service

83/100
34 reviews

"Friendly service and great reception."

Location

81/100
14 reviews

"Great location."

Room

53/100
60 reviews

"Average rooms with standard beds." Guests complain about room size, bathrooms, and maintenance.

Cleanliness

50/100
29 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Comfort

47/100
31 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 78/100 based on reviews from couples.

"Pleasant entrance area. Great wellness & sports facilities."

Breakfast

92/100
8 reviews

"Tasty breakfast."

Service

80/100
8 reviews

"Fantastic service."

Room

58/100
15 reviews

"Mostly alright rooms with OK beds, but some cleanliness issues."

Amenities

57/100
6 reviews

"Average hotel building."

Cleanliness

51/100
7 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Comfort

50/100
10 reviews

"Beds are decent and generally comfortable."

Rated 85/100 based on reviews from solo travelers.

"Friendly service. Great location."

Breakfast

92/100
5 reviews

"Tasty breakfast."

Room

52/100
9 reviews

"Room is all right."

Comfort

49/100
6 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property Description

Located in Pocatello, Best Western Pocatello Inn is within a 5-minute drive of Holt Arena and Portneuf Medical Center. This hotel is 2.1 mi (3.4 km) from Pocatello Idaho Temple and 2.1 mi (3.4 km) from Pocatello Idaho Temple.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily.

Stay in one of 149 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pocatello Idaho Temple - 3.4 km / 2.1 mi
Pocatello Idaho Temple - 3.4 km / 2.1 mi
Holt Arena - 4.5 km / 2.8 mi
Portneuf Medical Center - 4.5 km / 2.8 mi
Idaho State University (ISU) - 5 km / 3.1 mi
Reed Gymnasium - 5 km / 3.1 mi
L.E. and Thelma E. Stephens Performing Arts Center - 5.9 km / 3.7 mi
Portneuf River - 6.3 km / 3.9 mi
Pocatello Zoo - 7.7 km / 4.8 mi
Caribou-Targhee National Forest - 12.2 km / 7.6 mi
Pebble Creek Ski Area - 33 km / 20.5 mi
Idaho Potato Museum - 35.1 km / 21.8 mi
Jensen Grove Park - 36 km / 22.4 mi
Bingham Memorial Hospital - 36.9 km / 22.9 mi
Blackfoot Golf Course - 38.9 km / 24.2 mi

The preferred airport for Best Western Pocatello Inn is Pocatello, ID (PIH-Pocatello Regional) - 14.5 km / 9 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a vending machine.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • Dog exercise area
  • Spa tub
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • 24-hour pool access
  • Free WiFi
  • Wheelchair-accessible pool
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Year Built - 1977
  • Total number of rooms - 149
  • No elevators
  • 24-hour fitness facilities
  • One meeting room
  • Indoor pool
  • Wheelchair-accessible lounge
  • Restaurant
  • Porter/bellhop
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Computer station

Airport & Shuttle Information

8 miles west on I-86 (10 mins. drive), complimentary airport shuttle from hotel from 7am until 11pm.

Local Shuttle Info: Complimentary shuttle anywhere in town from 7am until 11pm.

Breakfast Information

The breakfast is included free which includes hot items, fresh fruit, danishes, make your own waffles and so much more. we offer something different every morning.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 3

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

Pets allowed based on availability of pet friendly rooms. The pet friendly rate is $10 USD per day. Up to 2 dogs per room with an 80 pound weight limit for any one animal. Additional pet types such as cats, birds, etc. may be accepted at the hotels discretion.

Parking Info

Free parking. Bus parking available

Internet / WiFI

Complimentary WYFI in each room, password given at check-in.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-hour pool access
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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