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Best Western Palmyra Inn & Suites

955 Canadaigua Rd., Palmyra, NY 14522 US near Exit 43 (340) on I-90 (~4.5mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Smith Family Farm
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
11/26/2022 - 11/27/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Palmyra Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Average, nothing special."
Overall Score3.0/ 5
Rooms are outdated and overpriced, I?ve been a Facilities Director for Marriott for 10 yrs and this property would not make the grade.
(Individual traveler, booked 1 room), from US flag
18-Jul-2022 Verified Review, stayed from Fri Jul 15 to Mon Jul 18 2022 at a $225.00 average nightly rate.
"Clean Room"
Overall Score4.0/ 5
Overall it is a good hotel.
(Individual traveler, booked 1 room), from US flag
21-Dec-2021 Verified Review, stayed from Fri Dec 17 to Mon Dec 20 2021 at a $103.32 average nightly rate.
"Nice Place"
Overall Score4.0/ 5
good price clean rooms.
(Individual traveler, booked 1 room), from US flag
30-Mar-2021 Verified Review, stayed from Sat Mar 27 to Sun Mar 28 2021 at a $86.99 average nightly rate.
"Lovely"
Overall Score5.0/ 5
I think everything is great.
(Individual traveler, booked 1 room), from US flag
05-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sun Nov 03 2019 at a $108.81 average nightly rate.
"Had a great experience at the Best Western in Palmyra."
Overall Score5.0/ 5
The property was very close to the things we wanted to see and do in Palmyra and the staff and accommodations were great.
(Individual traveler, booked 1 room), from US flag
18-Aug-2019 Verified Review, stayed from Thu Aug 15 to Fri Aug 16 2019 at a $101.73 average nightly rate.

Summary of Verified Reviews

83
Very Good

Summary of 381 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 83/100 based on reviews from all travelers.

Very good family hotel. Great location. Awesome vibe.

Location

95/100
52 reviews

Great location and easy parking, with good sightseeing.

Service

82/100
87 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception.

Amenities

76/100
25 reviews

Great hotel buildings and entrance area.

Comfort

75/100
73 reviews

Comfortable, quiet rooms with great beds. Moderately-sized rooms but bathrooms are smaller.

Vibe

71/100
13 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Awesome for families. Great for a wellness holiday.

Breakfast

70/100
81 reviews

Tasty breakfast.

Cleanliness

69/100
78 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

68/100
122 reviews

Awesome beds, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Furnishings and room sizes are standard. Shower can be a problem.

Wellness Area

44/100
14 reviews

Wellness & sports facilities could be improved.

Pool

14/100
7 reviews

Pool should be renewed.

Rated 78/100 based on reviews from families.

Clean hotel facilities. Wonderful sightseeing.

Location

94/100
20 reviews

Great location with excellent sightseeing.

Service

80/100
20 reviews

Service is welcoming but the reception is subpar.

Amenities

78/100
11 reviews

Nice building.

Comfort

74/100
28 reviews

Okay room size, but comfortable and quiet with wonderful beds.

Breakfast

70/100
29 reviews

Tasty breakfast.

Cleanliness

67/100
24 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

61/100
44 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Bathrooms are dirty and rooms in need of maintenance.

Wellness Area

43/100
6 reviews

Wellness & sports facilities could be improved.

Rated 79/100 based on reviews from couples.

Nice building. Great amenities.

Location

96/100
6 reviews

Great location.

Service

78/100
12 reviews

Friendly service.

Comfort

71/100
13 reviews

Comfortable, quiet rooms with great beds.

Breakfast

70/100
10 reviews

Breakfast is average.

Cleanliness

68/100
12 reviews

Quite clean.

Room

62/100
14 reviews

Typical rooms with comfy beds, although bathrooms are not highly reviewed.

Rated 79/100 based on reviews from all travelers.

Very good family hotel. Great location. Awesome vibe.

Location

95/100
49 reviews

Great location and easy parking, with good sightseeing.

Service

82/100
85 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception.

Amenities

76/100
23 reviews

Great hotel buildings and entrance area.

Comfort

74/100
71 reviews

Comfortable, quiet rooms with great beds. Moderately-sized rooms but bathrooms are smaller.

Cleanliness

70/100
76 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Vibe

69/100
12 reviews

Decent vibe. Pleasant entrance area.

Breakfast

68/100
76 reviews

Breakfast is average.

Room

68/100
118 reviews

Awesome beds, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Furnishings and room sizes are standard. Shower can be a problem.

Pool

16/100
6 reviews

Pool should be renewed.

Rated 77/100 based on reviews from families.

Nice building. Very quiet.

Location

94/100
17 reviews

Great location.

Service

80/100
19 reviews

Service is welcoming but the reception is subpar.

Amenities

77/100
10 reviews

Nice building.

Comfort

74/100
27 reviews

Okay room size, but comfortable and quiet with wonderful beds.

Breakfast

68/100
25 reviews

Breakfast is average.

Cleanliness

67/100
22 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

60/100
40 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Bathrooms are dirty and rooms in need of maintenance.

Wellness Area

39/100
5 reviews

Wellness & sports facilities could be improved.

Rated 76/100 based on reviews from couples.

Fantastic service. Friendly service.

Location

96/100
6 reviews

Great location.

Service

77/100
11 reviews

Fantastic service.

Comfort

70/100
12 reviews

Relatively comfortable, with good beds.

Breakfast

69/100
9 reviews

Breakfast is average.

Cleanliness

68/100
12 reviews

Quite clean.

Room

62/100
14 reviews

Typical rooms with comfy beds, although bathrooms are not highly reviewed.

Review Semantics by TrustYou

Property Description

The Best Western Palmyra Inn & Suites is located close to the Hill Cumorah and the LDS Church history sites. We offer a variety of room types such as King Suites, Double Queen Rooms, Whirlpool Suites and 2 Bedroom Suites. Every morning of your stay you can enjoy a complimentary full hot breakfast with a variety of options which include yogurt parfaits, make your own waffles, muffins, oatmeal and more. We offer a 24 hour fitness center and an oversized hot tub to relax in. Wi-Fi is included throughout the property. There is a large field behind the property to exercise in, play sports and work some energy out of your system. We have a variety of sports equipment and games that can be loaned out from our guest services at the front desk. Our hotel is close to Fingers Lake Community College for concerts, a variety of lakes, the Erie Canal, Seabreeze Amusement Park and Darien Lake Amusement Park to name a few. We welcome families, business and leisure travelers, small and large groups.

Amenities / Features


  • Check In: 3:00 pm
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Rochester, NY airport is 45 minutes west. Buffalo and Syracuse are an hour and a half away. Airport Shuttle available to Rochester Airport with advance notice.

Local Shuttle Info: Free local shuttle with advance notice.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Group vs. Individual Rates at Best Western Palmyra Inn & Suites

Rate fluctuations of Best Western Palmyra Inn & Suites

The graph above is trends of room rates for both group prices and the lowest online individual prices our rate checker could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 40.0% in the month of August 2022 and the highest average individual rate is $175 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Palmyra Inn & Suites in a month when rates are lower.

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