Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hilton Garden Inn Downtown Dallas
Below are the verified reviews from guests that we have booked recently:
"Downtown Dallas"
Overall Score3.0/5
Parking is very difficult and every time you have to get out of parking garage it costs you so plan on not leaving during your stay. Beds are like sleeping on bricks and pillows are equally as hard. Not a fan of this hotel.
Cody C. (Individual traveler, booked 1 room), from
12-Feb-2022 Verified Review, stayed from Fri Feb 11 to Sun Feb 13 2022 at a $223.99 average nightly rate.
"Very Nice"
Overall Score4.0/5
The hotel was very nice and very clean. Only issue was the lady at the front said there were no rooms available to my friend because we wanted to stay there to and I looked online and they had a ton of rooms. Just a lazy lady not wanting to work.
Kolton K. (Individual traveler, booked 1 room), from
25-May-2021 Verified Review, stayed from Sat May 22 to Sun May 23 2021 at a $148.99 average nightly rate.
"They never cleaned my room even once."
Overall Score3.0/5
Why not clean my room at least every other day?.
Raja E. (Individual traveler, booked 1 room), from
13-May-2021 Verified Review, stayed from Mon May 10 to Fri May 14 2021 at a $116.99 average nightly rate.
"Concert Cancelled"
Overall Score1.0/5
Was unable to stay but was charged for the room anyway.
Johnnie Y. (Individual traveler, booked 1 room), from
18-Mar-2020 Verified Review, stayed from Tue Mar 17 to Wed Mar 18 2020 at a $142.68 average nightly rate.
"Excellent Experience"
Overall Score5.0/5
Helpful staff, clean comfortable room and great restaurant.
Donna B. (Individual traveler, booked 1 room), from
02-Feb-2020 Verified Review, stayed from Thu Jan 30 to Fri Jan 31 2020 at a $134.41 average nightly rate.
Summary of Verified Reviews
86
Excellent
Summary of 933 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Very good city hotel. Fantastic service. Great pool. Great location.
Bar
88/100
11 reviews
Bar is awesome.
Location
85/100
196 reviews
Great location. Pricey, inconvenient parking.Near city centre with great sightseeing and nearby restaurants.
Service
78/100
193 reviews
Efficient, friendly service with a nice reception. Great valet service.Poorly rated housekeeping and restaurant service.Recreation staff is nice.
Amenities
75/100
51 reviews
Great buildings but less impressive lobby area.
Pool
70/100
31 reviews
Great pool.
Vibe
68/100
44 reviews
Decent vibe. Relatively modern hotel. Relatively friendly Atmosphere.Entrance area is not particularly attractive.Good choice for a city trip. Good for business people.
Room
67/100
222 reviews
Relatively clean, spacious rooms with great views.Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.Shower can be a problem.
Cleanliness
59/100
121 reviews
Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.
Breakfast
50/100
22 reviews
Breakfast is average.
WiFi
50/100
7 reviews
Regular internet service. Wifi quality could be improved.
Value
46/100
40 reviews
Value for money could be better.
Rated 80/100 based on reviews from families.
Great valet service. Nice building.
Location
88/100
39 reviews
Well-located, although unfortunately the parking isn't easy.
Service
78/100
28 reviews
Friendly service and great reception. Great valet service.
Amenities
76/100
14 reviews
Nice building.
Room
65/100
38 reviews
Big enough rooms with awesome views.Somewhat unclean rooms with uncomfortable beds and poor bathrooms.
Cleanliness
60/100
18 reviews
Buildings are reasonably clean, but less well kept up rooms.Clean hotel facilities.
Food
59/100
8 reviews
Food is all right.
Rated 86/100 based on reviews from couples.
Great pool. Great location.
Location
86/100
14 reviews
Well-located, although unfortunately the parking isn't easy.
Service
74/100
6 reviews
Fantastic service.
Room
61/100
13 reviews
Room is all right.
Rated 80/100 based on reviews from solo travelers.
Room
59/100
6 reviews
Room is all right.
Rated 82/100 based on reviews from all travelers.
Very good city hotel. Fantastic service. Great pool. Great location.
Bar
93/100
10 reviews
Bar is awesome.
Location
85/100
180 reviews
Great location. Pricey, inconvenient parking.Near city centre with great sightseeing and nearby restaurants.
Service
81/100
185 reviews
Efficient, friendly service with a nice reception. Great valet service.Poorly rated housekeeping and restaurant service.Recreation staff is nice.
Pool
76/100
28 reviews
Great pool.
Amenities
76/100
48 reviews
Great buildings but less impressive lobby area.
Vibe
68/100
42 reviews
Decent vibe. Relatively modern hotel. Relatively friendly Atmosphere.Entrance area is not particularly attractive.
Room
68/100
208 reviews
Relatively clean, spacious rooms with great views.Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.Shower can be a problem.
Cleanliness
60/100
117 reviews
Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.
WiFi
51/100
5 reviews
Regular internet service.
Value
50/100
35 reviews
Fairly good value for money.
Breakfast
50/100
20 reviews
Breakfast is average.
Rated 78/100 based on reviews from families.
Great valet service. Nice building.
Location
87/100
34 reviews
Well-located, although unfortunately the parking isn't easy.
Service
78/100
27 reviews
Friendly service and great reception. Great valet service.
Amenities
76/100
14 reviews
Nice building.
Room
64/100
33 reviews
Big enough rooms with awesome views.Somewhat unclean rooms with uncomfortable beds and poor bathrooms.
Food
61/100
6 reviews
Food is all right.
Cleanliness
60/100
17 reviews
Buildings are reasonably clean, but less well kept up rooms.Clean hotel facilities.
Rated 84/100 based on reviews from couples.
Great location. Spacious rooms.
Location
85/100
13 reviews
Well-located, although unfortunately the parking isn't easy.
Service
74/100
6 reviews
Fantastic service.
Room
61/100
12 reviews
Room is all right.
Rated 79/100 based on reviews from all travelers.
Very good city hotel. Fantastic service. Great pool. Great location.
Location
85/100
15 reviews
Great location.
Service
71/100
7 reviews
Fantastic service.
Room
57/100
11 reviews
Room is all right.
Value
40/100
5 reviews
Value for money could be better.
Customer Reviews of Hilton Garden Inn Downtown Dallas
4.3 of 5Overall
4.0 of 5Amenities
4.4 of 5Location
4.5 of 5Cleanliness
4.5 of 5Comfort
4.4 of 5Condition
4.3 of 5Neighborhood
4.4 of 5Service
4.0 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hilton Garden Inn Downtown Dallas, you'll be centrally located in Dallas, just a 5-minute walk from Majestic Theater and 9 minutes by foot from Dallas World Aquarium. This hotel is 0.7 mi (1.1 km) from Kay Bailey Hutchison Convention Center and 0.4 mi (0.7 km) from Dallas Museum of Art.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Renaissance Tower - 0.3 km / 0.2 mi Majestic Theater - 0.4 km / 0.2 mi Dallas Museum of Art - 0.7 km / 0.4 mi Bank of America Plaza - 0.7 km / 0.4 mi Dallas World Aquarium - 0.7 km / 0.4 mi Dallas City Hall - 0.9 km / 0.5 mi Nasher Sculpture Center - 0.9 km / 0.6 mi Pioneer Plaza - 0.9 km / 0.6 mi John F. Kennedy Memorial - 0.9 km / 0.6 mi Sixth Floor Museum - 1 km / 0.6 mi Klyde Warren Park - 1 km / 0.6 mi Old Deep Ellum Historic District - 1 km / 0.6 mi Perot Museum of Nature and Science - 1.1 km / 0.7 mi Dealey Plaza - 1.1 km / 0.7 mi Kay Bailey Hutchison Convention Center - 1.1 km / 0.7 mi
The nearest airports are: Love Field Airport (DAL) - 11 km / 6.8 mi Dallas-Fort Worth Intl. Airport (DFW) - 32.2 km / 20 mi
The preferred airport for Hilton Garden Inn Downtown Dallas is Love Field Airport (DAL).
Featured amenities include complimentary wired Internet access, a business center, and express check-in.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Free grocery shopping service
Express check-in
Meeting rooms
Free wired internet
Television in common areas
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Assistive listening devices available
In-room accessibility
Internet access in public areas - high speed
Wheelchair accessible parking
Roll-in shower
Accessible bathroom
Fireplace in lobby
Year Built - 2015
Total number of rooms - 171
Number of floors - 9
Professional property host/manager
LGBTQ friendly
24-hour fitness facilities
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Library
Number of restaurants - 1
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Valet parking (surcharge)
Terrace
ATM/banking
Concierge services
Airport & Shuttle Information
DFW Airport - 19 MilesDAL Airport - 6 Miles
Local Shuttle Info: The DART Light Rail is conveniently located 1/2 block from the hotel's front doors at Akard Station and travels all over the Dallas area. You can access any of the lines from the four downtown stops to get where you want to go - even the airport. And the cost is only $2.50 for a one way ticket.
Breakfast Information
Grayson Social is a neighborhood restaurant for the proverbial birds of a feather, that like to go-out, hang-out and make a ruckus together. A comfortable and lively social playground, conveniently located in the historic LTV Tower, established in 2016 for the good folks of downtown Dallas. You’ll always find tidbits to share, tall drinks and menu favorites. Gather in the restaurant, the bar, on the patio, or the semi-private room which is great for larger gathers. Come on in and treat yourself to great local cuisine and hand crafted cocktails among friends.Grayson Social is open for Breakfast: Monday through Friday 6:30am to 10am Lunch: Monday through Friday 11am to 2pm Brunch: Saturday and Sunday 7am to 2pm Dinner: Sunday through Thursday 5pm to 10pm Friday and Saturday 5pm to 11
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We are proud to be a pet-friendly hotel with a $75 non-refundable cleaning deposit.
Parking Info
The hotel only offers valet parking at $30/day for overnight parking with in and out privileges. For day guests, the valet parking charge is $15/day. A public parking garage is located next to the hotel for self parking options and daily rates less than valet services.
Internet / WiFI
We provide complimentary wireless and wired internet access in all of our guest rooms and wireless internet in meeting spaces.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Valet parking fee: USD 40 per day (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Service fee: 0.3 percent
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Hilton Garden Inn
Spacious meeting rooms with onsite catering services and audiovisual equipment available
24 Hour Business Center and Free Wi-Fi
Plus Hypoallergenic Pillows
Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
Onsite Dining with Lunch and Dinner offered in most locations
Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hilton Garden Inn Downtown Dallas
The graph above is seasonality of room rates for both group prices and the lowest online individual rates our system could find at the time the group/meeting bid was submitted. The lowest group/meeting discount shown is 12.6% in April 2021 and the highest average individual rate is $239 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Downtown Dallas in a month when rates are lower.
"I really enjoyed using your site to book rooms for the wedding next spring. I ended up booking with the last hotel to send me a bid. Everyone was most pleasant to work with." D.M. - Barstow, CA
