IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express & Suites Southaven Central Memphis An Ihg Hot
Below are the verified reviews from guests that we have booked recently:
"Pleasant hotel stay!"
Overall Score5.0/5
A pleasant experience except for the FedEx planes roaring over most of the night. We were assigned to the 4th floor (which is the top floor) which compounded the noise problem. We will request a lower floor on future trips. Note: This is not a fault of the hotel.
William P. (Individual traveler, booked 1 room), from
28-Jun-2021 Verified Review, stayed from Thu Jun 17 to Sat Jun 19 2021 at a $173.49 average nightly rate.
"Wouldn't stay again."
Overall Score2.0/5
Not the room or bedding I reserved. No blankets or pillows in the room for the extra guest, he had to go get his own.
Kristie L. (Individual traveler, booked 1 room), from
07-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sat Jun 05 2021 at a $124.99 average nightly rate.
"Highly Recommend"
Overall Score5.0/5
This is the cleanest, most wonderful hotel I have ever stayed in. The customer service was absolutely top notch. I can’t say enough good things about this hotel. You get five star service for a one or two star price!
Julie S. (Individual traveler, booked 1 room), from
20-Nov-2018 Verified Review, stayed from Sat Nov 17 to Sun Nov 18 2018 at a $101.39 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 303 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent hotel. Located near shopping areas. Great room. Awesome vibe."
Vibe
96/100
10 reviews
"Awesome vibe. Modern Hotel."
Location
91/100
26 reviews
"Great location near lots of shopping."
Cleanliness
86/100
54 reviews
"Clean hotel facilities. Clean rooms."
Room
83/100
72 reviews
"Large, clean rooms with excellent beds."Poor maintenance in rooms and bathrooms.
Breakfast
81/100
27 reviews
"Tasty breakfast."
Service
81/100
47 reviews
"Friendly service and great reception."
Amenities
77/100
16 reviews
"Nice building."
Comfort
70/100
40 reviews
"Spacious, moderately comfortable rooms with excellent beds, but noise problems."
Rated 85/100 based on reviews from families.
"Friendly service. Tasty breakfast."
Location
92/100
9 reviews
"Great location."
Cleanliness
88/100
23 reviews
"Clean hotel facilities. Clean rooms."
Service
83/100
21 reviews
"Friendly service."
Room
83/100
32 reviews
"Large, clean rooms with excellent beds."
Breakfast
81/100
15 reviews
"Tasty breakfast."
Amenities
80/100
5 reviews
"Nice building."
Comfort
71/100
16 reviews
"Great sized rooms, very comfortable with wonderful beds."
Rated 89/100 based on reviews from couples.
"Nice building. Great amenities."
Cleanliness
87/100
7 reviews
"Clean."
Service
78/100
5 reviews
"Fantastic service."
Room
75/100
9 reviews
"Great room."
Comfort
73/100
8 reviews
"Very comfortable."
Rated 83/100 based on reviews from business travelers.
"Clean rooms. Fantastic service."
Room
79/100
5 reviews
"Great room."
Rated 84/100 based on reviews from all travelers.
"Excellent hotel. Located near shopping areas. Great room. Awesome vibe."
Vibe
96/100
10 reviews
"Awesome vibe. Modern Hotel."
Location
91/100
26 reviews
"Great location near lots of shopping."
Cleanliness
86/100
54 reviews
"Clean hotel facilities. Clean rooms."
Room
83/100
72 reviews
"Large, clean rooms with excellent beds."Poor maintenance in rooms and bathrooms.
Breakfast
81/100
27 reviews
"Tasty breakfast."
Service
81/100
47 reviews
"Friendly service and great reception."
Amenities
77/100
16 reviews
"Nice building."
Comfort
70/100
40 reviews
"Spacious, moderately comfortable rooms with excellent beds, but noise problems."
Rated 82/100 based on reviews from families.
"Friendly service. Tasty breakfast."
Location
92/100
9 reviews
"Great location."
Cleanliness
88/100
23 reviews
"Clean hotel facilities. Clean rooms."
Room
83/100
32 reviews
"Large, clean rooms with excellent beds."
Service
83/100
21 reviews
"Friendly service."
Breakfast
81/100
15 reviews
"Tasty breakfast."
Amenities
80/100
5 reviews
"Nice building."
Comfort
71/100
16 reviews
"Great sized rooms, very comfortable with wonderful beds."
Rated 88/100 based on reviews from couples.
"Nice building. Great amenities."
Cleanliness
87/100
7 reviews
"Clean."
Service
78/100
5 reviews
"Fantastic service."
Room
75/100
9 reviews
"Great room."
Comfort
73/100
8 reviews
"Very comfortable."
Customer Reviews of Holiday Inn Express & Suites Southaven Central Memphis An Ihg Hot
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Holiday Inn Express & Suites Southaven Central-Memphis is your home away from home! Enjoy true southern hospitality, a friendly staff, and our complimentary breakfast bar. All guests have access to the free high speed internet, heated indoor pool, fitness center, and business center. We guarantee our guests will be well rested and ready to start the day. We are located next to Baptist Memorial Hospital DeSoto and within close proximity to many local attractions and businesses, such as the FedEx Headquarters, Snowden Grove Park, Tanger Outlets of Southaven, Landers Center, and so much more! Catch a flight from Memphis International Airport or experience countless family activities and area parks. Located close to the interstate, check out the variety of food favorites and shopping in Southaven and Horn Lake in Mississippi, then be sure to visit the exciting city of Memphis, Tennessee only minutes away!All of our guest rooms feature modern luxuries with a contemporary look that will make all guests feel comfortable and at home. Equipped with state of the art technologies and an eco-friendly layout in each room, guests have a spacious area perfect for working or to unwind. New Formula Blue rooms are inviting and designed with guest comfort in mind. With a coffee/tea bar and ergonomic work area, guests are sure to be productive while working. From the oversized headboard designed to minimize noise to the makeup lighting in the bathroom, guests are sure to feel at home. The soft, luxurious towels and premium toiletries provided in every room are the perfect way to get the day started. The property has two sets of connecting rooms. The set on the second floor is a standard double queen guest room connecting with an accessible king suite. The set on the third floor is a standard double queen bed guest room connecting with an accessible double queen suite. Guests will be asked how many occupants will be in the guest rooms and the reservation agents will check to ensure the connecting rooms are available for the requested stay. The property has over 715 square feet of meeting space available for rent. Tables, chairs, and linens can be provided and set up as requested. The meeting room has a state of the art projector screen, office supplies, and can be set up with refreshments for a fee as requested.
Green Sustainability
The Green Engage program helps the hotel to minimize impacts on the environment by measuring energy, carbon, water, and waste. All hotels participating in the program are given an action plan to follow and a target to meet allowing cost-effective operations and better service all while helping the environment. The hotel has implemented energy efficient appliances, bathroom fixtures, and light bulbs. Guests have the option to reuse towels to help conserve water and can request service every other day instead of on a daily basis.
Amenities / Features
Check In: 3:00 pm - 1:00 am
Check Out: 11:00 am
Fitness and health center
Laundry facilities
Office or business center
Private car parking
Swimming pool - indoor
Airport & Shuttle Information
The nearest airport is Memphis International Airport (MEM) located only 15 miles away.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
The Express Start Breakfast Bar is complimentary. It is available from 6:30am - 9:30am daily and includes: scrambled eggs/omelettes, sausage/bacon, biscuits, cinnamon rolls, pancakes, bread, english muffins, bagels, coffee and tea, juice, milk, fruit, yogurt, cereals, oatmeal, hard boiled eggs, jam, honey, peanut butter, and cream cheese.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Internet / WiFI
Wi-Fi access is complimentary and the business center is open 24 hours a day.
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
"When people provide customer friendly service in today’s world, it should be applauded! So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!" R.F. - Denver, CO
