Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Pleasantly Pleased! Stellar Customer Service!"
Overall Score5.0/5
Robin made our stay at the Tru Hilton Hotel the BEST! She goes above and beyond to assure that the guests at this are taken care of during their visit. Management here should be proud to have an employee that represents such stellar customer service to the guests.
Alison V. (Individual traveler, booked 1 room), from
05-Dec-2021 Verified Review, stayed from Sat Dec 04 to Sun Dec 05 2021 at a $152.99 average nightly rate.
"This Hotel was wonderful! The staff was so nice. The bed, pillows and sheets were wonderful!"
Overall Score5.0/5
I will certainly highly recommend this hotel! It even smelled Wonderful! The breakfast was good! The coffee was the best!
Anita L. (Individual traveler, booked 1 room), from
08-Apr-2021 Verified Review, stayed from Wed Apr 07 to Fri Apr 09 2021 at a $97.99 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 574 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent hotel. Close to parking areas. Great pool. Awesome vibe.
Location
95/100
35 reviews
Great location.
Vibe
92/100
38 reviews
Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish hotel.Friendly atmosphere.
Service
86/100
138 reviews
Friendly and professional service, with great reception but subpar housekeeping.
Value
84/100
30 reviews
Best value for money.
Breakfast
79/100
63 reviews
Tasty breakfast.
Pool
78/100
7 reviews
Great pool.
Cleanliness
73/100
109 reviews
Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.
Room
66/100
144 reviews
Rooms are new, moderately clean and of average size.Mediocre beds and TVs.Bathrooms are dirty and rooms in need of maintenance.Complaints about furnishing, kitchenettes, and A/C.Shower can be a problem.
Comfort
56/100
77 reviews
Average sized rooms with typical beds, noise and comfort levels.AC needs updating.
Food
40/100
14 reviews
Poorly rated food, particularly desserts. Snacks are ok.
Rated 87/100 based on reviews from families.
Pleasant entrance area. Awesome vibe.
Location
96/100
9 reviews
Great location.
Vibe
91/100
15 reviews
Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.
Service
90/100
33 reviews
Friendly service and great reception.
Breakfast
78/100
20 reviews
Tasty breakfast.
Cleanliness
70/100
31 reviews
Room cleanliness is acceptable. Clean hotel facilities.
Room
60/100
42 reviews
Rooms are quite clean and beds are standard.Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Comfort
57/100
25 reviews
Beds are decent and generally comfortable.
Food
41/100
5 reviews
Food could be better.
Rated 91/100 based on reviews from business travelers.
Friendly service. Tasty breakfast.
Service
88/100
9 reviews
Friendly service.
Breakfast
81/100
5 reviews
Tasty breakfast.
Cleanliness
77/100
7 reviews
Relatively clean rooms.
Room
62/100
11 reviews
Room cleanliness is acceptable.
Rated 84/100 based on reviews from couples.
Fantastic service. Clean.
Service
83/100
7 reviews
Fantastic service.
Breakfast
77/100
5 reviews
Tasty breakfast.
Cleanliness
68/100
6 reviews
Quite clean.
Room
56/100
9 reviews
Room is all right.
Comfort
53/100
5 reviews
Comfortable.
Rated 84/100 based on reviews from all travelers.
Excellent hotel. Close to parking areas. Great pool. Awesome vibe.
Location
95/100
35 reviews
Great location.
Vibe
92/100
38 reviews
Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish hotel.Friendly atmosphere.
Service
86/100
137 reviews
Friendly and professional service, with great reception but subpar housekeeping.
Value
84/100
30 reviews
Best value for money.
Breakfast
79/100
63 reviews
Tasty breakfast.
Pool
78/100
7 reviews
Great pool.
Cleanliness
74/100
107 reviews
Clean hotel facilities. Room cleanliness is acceptable.
Room
66/100
142 reviews
New, moderately clean rooms with so-so beds.The rooms need maintenance with poor A/C, furniture, and bathrooms.Bathrooms and room size are acceptable. Standard TV.Shower can be a problem.
Comfort
56/100
76 reviews
Average sized rooms with typical beds, noise and comfort levels.AC needs updating.
Food
40/100
14 reviews
Poorly rated food, particularly desserts. Snacks are ok.
Rated 84/100 based on reviews from families.
Pleasant entrance area. Awesome vibe.
Location
96/100
9 reviews
Great location.
Vibe
91/100
15 reviews
Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.
Service
90/100
32 reviews
Friendly service and great reception.
Breakfast
78/100
20 reviews
Tasty breakfast.
Cleanliness
70/100
30 reviews
Quite clean. Clean hotel facilities.
Room
59/100
41 reviews
Average rooms with standard beds.Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Comfort
57/100
24 reviews
Beds are decent and generally comfortable.
Food
41/100
5 reviews
Food could be better.
Rated 90/100 based on reviews from business travelers.
Friendly service. Tasty breakfast.
Service
88/100
9 reviews
Friendly service.
Breakfast
81/100
5 reviews
Tasty breakfast.
Cleanliness
77/100
7 reviews
Relatively clean rooms.
Room
62/100
11 reviews
Room cleanliness is acceptable.
Rated 81/100 based on reviews from couples.
Clean. Tasty breakfast.
Service
83/100
7 reviews
Fantastic service.
Breakfast
77/100
5 reviews
Tasty breakfast.
Cleanliness
68/100
6 reviews
Quite clean.
Room
56/100
9 reviews
Room is all right.
Comfort
53/100
5 reviews
Comfortable.
Customer Reviews of TRU by Hilton Auburn
4.5 of 5Overall
4.4 of 5Amenities
4.6 of 5Cleanliness
4.5 of 5Comfort
4.6 of 5Condition
4.6 of 5Neighborhood
4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Tru by Hilton Auburn in Auburn, you'll be a 3-minute walk from Chewacla State Park and within a 5-minute drive of Auburn University. This hotel is 3.3 mi (5.2 km) from Jules Collins Smith Museum of Fine Arts and 3.4 mi (5.4 km) from Jay and Susie Gogue Performing Arts Center at Auburn University.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access is available. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Chewacla State Park - 0.3 km / 0.2 mi Auburn University - 3.4 km / 2.1 mi Jules Collins Smith Museum of Fine Arts - 5.2 km / 3.3 mi Jay and Susie Gogue Performing Arts Center at Auburn University - 5.4 km / 3.4 mi Donald E. Davis Arboretum - 6.7 km / 4.2 mi Telfair Peet Theater - 6.9 km / 4.3 mi Beard-Eaves Memorial Coliseum - 7 km / 4.3 mi Auburn Arena - 7 km / 4.4 mi Jordan-Hare Stadium - 7.3 km / 4.5 mi Moore's Mill Golf Club - 10.1 km / 6.3 mi Kiesel Park - 11 km / 6.9 mi Louise Kreher Forest Ecology Preserve - 13.1 km / 8.1 mi John Emerald Distilling Company - 18.9 km / 11.8 mi Tuskegee Airmen National Historic Site - 24.1 km / 15 mi The Oaks - Home of Booker T. Washington - 28.5 km / 17.7 mi
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Swimming pool
Shared microwave
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Designated smoking areas
Well-lit path to entrance
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Roll-in shower
Accessible bathroom
24-hour fitness facilities
Total number of rooms - 98
Number of floors - 4
Professional property host/manager
LGBTQ friendly
No cribs (infant beds) available
No rollaway/extra beds available
Free continental breakfast
Luggage storage
Free breakfast
Multilingual staff
Business center
24-hour front desk
Electric car charging station
Daily
Wheelchair-accessible meeting spaces/business center
Outdoor seasonal pool
Safe-deposit box at front desk
Coffee/tea in common areas
Snack bar/deli
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Free self parking
Fitness facilities
Computer station
24-hour business center
Airport & Shuttle Information
Auburn University Regional Airport 5.7 MilesAtlanta Hartsfield Jackson International Airport 101 MilesColumbus Metro Airport 42 milesMontgomery Regional Airport 59 Miles
Local Shuttle Info: No Hotel shuttle. Local transportation: Groome Transportation Auburn Tiger TransitUberLyft
Breakfast Information
Free Hot Breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed and a $45 pet fee per stay. Limit two pets per stay.
Parking Info
Complimentary
Internet / WiFI
Complimentary
Misc Fees / Policies
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from May to September.
Pool access available from 8 AM to 10 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Hilton Clean Stay in effect.
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About TRU by Hilton
Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
