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La Quinta Inn & Suites by Wyndham New Haven
400 Sargent Dr, New Haven, CT 06511 US
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Reservations: +1-800-760-7718
2.5 Star Property In New Haven (Long Wharf)
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Poor
2.0/5
Based on 1131 guest reviews
- Free breakfast
- Free WiFi
- Smoke-free property
- Free self parking
- Free continental breakfast
Select Your Room:
09/26/2022 - 09/27/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of La Quinta Inn & Suites by Wyndham New Haven
Below are the verified reviews from guests that we have booked recently: "Want money back."
Overall Score1.0/ 5
The A/C didn’t work. When I called the front desk, no one came. Only one elevator worked. There was no hot water. There was no spoons or knives for breakfast. I asked for some Kleenex. They didn’t have any for the whole hotel instead the hotel staff handed me a handful of napkins. When asked for a refund, the refused saying we booked online. Only one of the two room cards worked. There were no restaurants near by. I would not recommend.
Susan C. (Individual traveler, booked 1 room), from 
22-Jun-2022 Verified Review, stayed from Sun Jun 19 to Mon Jun 20 2022 at a $155.99 average nightly rate. 
"Hotel under remodel should have been closed to guests."
Overall Score1.0/ 5
no hot water; room dirty; management almost nonexistent.
Darlene I. (Individual traveler, booked 1 room), from
13-Jun-2022 Verified Review, stayed from Thu May 26 to Fri May 27 2022 at a $146.99 average nightly rate. "Cancelled Reservation Ignored."
Overall Score2.0/ 5
My review does not include the property, as I did not stay there! As a matter of fact the particular property was very helpful. I called in to cancel my reservation more than 24 hours in advance and continued to receive notifications by email and text from the booking entity that they were expecting me. They even sent me a bill and charged my credit card! Of course I called the hotel and they had my cancellation noted but the booking department did not! I had the cancellation receipt which I sent to the booking Dept. In fairness they reached out to me and said the charges would be reversed and apologized for the mix up. At this point I have not seen the reverse but I expect it will happen. It was annoying to go through.
Mary L. (Individual traveler, booked 1 room), from
19-Mar-2022 Verified Review, stayed from Mon Mar 14 to Thu Mar 17 2022 at a $130.99 average nightly rate. "Horrible Maya 2nd shift was rude and Disrespectful."
Overall Score1.0/ 5
I reserve a room online. The online service was horrible they did not inform me that only ecentcial workers were allowed. I have to wait 30 days for a refund. Horrible Horrible Service do not use them They are not trust worthy. Please don't use them.
Kim T. (Individual traveler, booked 1 room), from
02-May-2020 Verified Review, stayed from Wed Apr 29 to Thu Apr 30 2020 at a $81.63 average nightly rate. "Outdated"
Overall Score3.0/ 5
Good location Overall outdated Average continental breakfast Nice staff Pool wasn’t open yet.
Eric B. (Individual traveler, booked 1 room), from
21-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $170.10 average nightly rate. "Would not stay here again."
Overall Score1.0/ 5
The hotel is old and outdated, water leaking from the ceiling in lobby, elevator is broken and has been for a long time according to other reviews, hallway carpets old and dirty, old mattress hurt my back, reserved room with refrigerator which was not working, old bathrooms need complete renovation,.
Toni G. (Individual traveler, booked 1 room), from
20-May-2019 Verified Review, stayed from Fri May 17 to Sun May 19 2019 at a $147.60 average nightly rate. "Outdated"
Overall Score1.0/ 5
This hotel is very outdated. During our stay there was only one working elevator that could possibly fit five small ppl comfortably. On the 2nd day of our visit the elevator got stuck. The rooms smell of mildew and there is visible mildew on the ceilings and in the bathrooms. We found hair in our towels and under the bed spreads.
Kami W. (Individual traveler, booked 1 room), from
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $165.60 average nightly rate. "Nothing Worked!"
Overall Score1.0/ 5
Other than the staff and the location this was the worst experience I’ve had at a hotel. The room smelled bad, the A/C made an awful noise, my bed had a huge dip in it and the TV didn’t work. That was just my room. The building suffers from severe neglect! One of the elevators is out of service as was the pool. The staff was nice but seemed overwhelmed and used to complaints. This was a terrible stay.
Roy W. (Individual traveler, booked 1 room), from
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $170.10 average nightly rate. "Fix the doors so they close without having to pull them."
Overall Score3.0/ 5
The room was clean and nice. No pool. I have never had an excellent experience at your hotel. The previous stays were at facilities that were being remodeled. The doors need to be fixed to close automatically ipo you having to pull them shut. Broken elevator long wait to get to room.
Deborah G. (Individual traveler, booked 1 room), from
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $165.60 average nightly rate. "1st room was already occupied, Shelpt the luggage rack back down to the Lobby. Got a very cool “ sor"
Overall Score2.0/ 5
Schlept the rack up to a new room checking out the room and low and behold the A/C was making all kinds of noise this time I called down, put the phone up to the noise and asked if this was normal no it’s not she said she would send somebody up with a new key! So a gentleman came and he helped with the luggage rack and took us to another room. It was fine until I got in bed later and my roommate tells me to look up in the corner above my bed?? I cannot believe a Hotel would put someone in a room with torn and hanging ceiling tiles???? Come on gu. .. There was this nice lady that approached us and asked questions she could not believe that we got a room that was already being occupie!! I don’t know who or what her capacity was within the Hotel. I hope this will not happen to anyone else. This Survey was addressed to my cousin Patricia Somer and she forwarded it to me to answer. She’s 80 years old and deaf and fortunately her room was OK. She would not of been able to go through what my roommate and I went through. Oh and I just recalled one of those rooms Did not have a refrigerator! Just the hole where there should’ve been one???? she wasn’t even offered a reduced rate or a free room Shame.
Patricia S. (Individual traveler, booked 1 room), from
13-May-2019 Verified Review, stayed from Sun May 05 to Mon May 06 2019 at a $87.26 average nightly rate. "Very Pleasant and Comfortable Stay at La Quinta"
Overall Score4.0/ 5
Our first time in this hotel and we were happily surprised by the warm welcome and our nice and comfortable room, a suite with bedroom and little salon. Very reasonable priced facility with a direct shuttle for Yale University. We keep a great memory of your hotel which we found by chance because the one we had to go for our Yale conferences was full. Breakfast was good and enjoyable. Thank you for your proficiency and your wonderful welcome which made us feel really at home. See you again soon for sure, for our next conferences in New Haven. Room #418.
Jack S. (Individual traveler, booked 1 room), from
12-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2014 at a $99.00 average nightly rate. "No service, not clean and very run down accommodations"
Overall Score2.0/ 5
Two hours after request for extra blankets, I had to go to main desk to get them myself. Flat tire on luggage cart upon arrival and flat tire still there on departure. Called front desk for wake up call and no one answered; called main local phone number and got a recording to leave name and phone number. After 10 more minutes of calling front desk, someone finally answered. It took 20 minutes after the 6:30 start for breakfast before pancake and waffle mix was available. My wife was directed to a restroom near breakfast area and was unable to get out; she had to call me on her cell phone to get hotel assistance to extricate her from the restroom. In the future, we will be very reluctant to stay at at La Quinta unless you can provide appropriate compensation for this very unfortunate stay.
Tony C. (Individual traveler, booked 1 room), from
26-Mar-2014 Verified Review Property Description
With a stay at La Quinta Inn & Suites by Wyndham New Haven in New Haven (Long Wharf), you'll be a 1-minute drive from Yale University and 6 minutes from Yale-New Haven Hospital. This hotel is 3.2 mi (5.2 km) from University of New Haven and 7.9 mi (12.7 km) from Connecticut Sportsplex.
At La Quinta Inn & Suites by Wyndham New Haven, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Long Wharf Theatre - 0.1 km / 0.1 mi
Yale University - 1.3 km / 0.8 mi
Knights of Columbus Museum - 1.3 km / 0.8 mi
Wooster Square - 1.5 km / 0.9 mi
Cornell Scott Hill Health Center - 1.6 km / 1 mi
Yale School of Medicine Boyer Center for Molecular Medicine - 1.9 km / 1.2 mi
New Haven City Hall - 2 km / 1.3 mi
Trinity Church on the Green - 2.1 km / 1.3 mi
New Haven Green - 2.1 km / 1.3 mi
Shubert Theater - 2.1 km / 1.3 mi
Center Church on the Green - 2.1 km / 1.3 mi
Yale-New Haven Hospital - 2.2 km / 1.4 mi
Connecticut Children's Museum - 2.2 km / 1.4 mi
Mead Visitor Center - 2.3 km / 1.4 mi
Yale University Art Gallery - 2.3 km / 1.4 mi
The nearest airports are:
Bradley Intl. Airport (BDL) - 85 km / 52.8 mi
New Haven, CT (HVN-Tweed - New Haven Regional) - 6.3 km / 3.9 mi
Bridgeport, CT (BDR-Igor I. Sikorsky Memorial) - 28.3 km / 17.6 mi
Oxford, CT (OXC-Waterbury - Oxford) - 39.2 km / 24.4 mi
Danbury, CT (DXR-Danbury Municipal) - 72.9 km / 45.3 mi
The preferred airport for La Quinta Inn & Suites by Wyndham New Haven is Bradley Intl. Airport (BDL).
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Free breakfast
- Express check-out
- Business center
- 24-hour front desk
- Wheelchair-accessible registration desk
- Free WiFi
- Number of restaurants - 1
- Number of bars/lounges - 1
- Total number of rooms - 152
- Number of floors - 8
- Professional property host/manager
- LGBTQ friendly
- Car recommended
- No rollaway/extra beds available
- Masks are compulsory at the property for guests without full COVID-19 vaccination
- Daily
- Braille or raised signage
- Well-lit path to entrance
- Assistive listening devices available
- Smoke-free property
- In-room accessibility
- Laundry facilities
- Elevator
- Free self parking
- Free continental breakfast
Airport & Shuttle Information
Tweed Airport is less than 3 miles away and we have limited shuttle service to and from the airport on a request basis.
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Only dogs are allowed
Pets allowed
Pets Welcome
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 20 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
About La Quinta Inns & Suites
- Offering comfort and value with more than 800 hotels in the U.S., Mexico, and Canada
- Wyndham Rewards is a free guest reward program where guests can earn points per stay for free nights, early check-in and late check-out, gift cards and certificates, travel, and the points never expire
- Free Brightside Breakfast
- Free Wi-Fi
- Bright Morning Bed and soft pillowtop mattress for the best night's sleep
- Business center with printing services
- Fully equipped fitness center
- Flat-panel TV's, work desk, and spacious guestrooms
- Guest laundry rooms available at most locations
- Free airport shuttle service at most airport locations
The La Quinta Inns & Suites highlights above are subject to change without notice.
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