Great location near lots of shopping. Easy car access but inadequate parking.
Guests complain about the professionalism of the staff and management. Hotel security is ok. Booking process should be better organized.
Breakfast can be improved.
Wifi quality could be improved.
Generally poor comfort, particularly the beds, and A/C is lacking. Average noise level with mediocre sized bathrooms.
Older, poorly maintained rooms with subpar kitchenettes and furniture. Poorly cleaned rooms with uncomfortable beds, poor A/C and TV's. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.
Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.
Pool in need of cleaning.
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.
Food could be better.
Wellness & sports facilities could be improved.